Needing help on stolen book17161

Originally Posted by 50AE_DE
Quote:

Originally Posted by PDGray



I sincerely hope it shows up. Keep checking the tracking data of the package. Offer to insure it for its true value if you still can, or provide your own shipping account if you can.

Honestly, I think we are all pulling for you. None of us in the hobby want to see anyone else ripped off or robbed. GOOD LUCK!!


PDG

Seems kind of shady to try to change the shipping option after the book has shipped/lost, or to even insure it for a higher amount after it went missing.

Originally Posted by ComicHoarder
Quote:

Originally Posted by IronMan
Quote:

Originally Posted by 50AE_DE
Quote:

Originally Posted by flanders
It sounds like CGC didn't pay for additional insurance for the shipment, so the minimum of $100 that's included for every package shipping through UPS would apply. CGC should've insured it for the value you placed on your submission form. I know most grading companies, both for cards and comics, indicate the return shipping cost based on the insured value. [/b]

For domestic US return shipments via USPS Mail, CGC will purchase insurance on Customer’s behalf based on Customer’s declared values, up to $100,000 per package. The CCG Companies cannot provide or procure insurance for international return shipments to Customer.

UPS Ground
Maximum insurance value of $100 per package unless providing your own shipping carrier account number and insurance.


It looks like it only applies if shipped via USPS Mail, not UPS which is how the OP package was sent. Their shipping policy is clearly stated on their Return Shipping page.

The OP is out of luck, sorry to say. CGC clearly states when you select the return shipping service that you need to have your own shipping insurance if you use UPS or FedEx for return shipping. That UPS and FedEx packages are only insured for $100.

If you want full insured value on your package being returned to you, the only choice is USPS Registered mail.

The OP will get a check for $100 for the missing book from UPS (unless it shows up - fingers crossed). And this is not the first time packages have gone missing shipping UPS and FedEx. There is a long, long history of posts in the CGC forums from frantic collectors that did not realize UPS/FedEX shipments only have $100 of insurance. People have lost books worth tens of thousands of dollars.

Ah, I didn't know the OP went with the cheapest shipping option from UPS....that changes the lengthy reply to him which I just posted a minute ago.

Been a while since I subbed to CGC but coulda sworn the last time I did there were more shipping options available to get more than just $100 in coverage.

Originally Posted by ComicHoarder
Quote:

Originally Posted by 50AE_DE
Quote:

Originally Posted by PDGray



I sincerely hope it shows up. Keep checking the tracking data of the package. Offer to insure it for its true value if you still can, or provide your own shipping account if you can.

Honestly, I think we are all pulling for you. None of us in the hobby want to see anyone else ripped off or robbed. GOOD LUCK!!


PDG

Seems kind of shady to try to change the shipping option after the book has shipped/lost, or to even insure it for a higher amount after it went missing.

Not shady.

He hasn't received the slab and if he can protect himself from being ripped off by adding insurance at FMV (per GPA), he should do so ASAP.

Originally Posted by Mmanick
Read my about post and last update UPS is claiming my package never left from cgc headqaurters.

Originally Posted by Mmanick
I’ve been told before the scans don’t always represent where the actual package is at.

Originally Posted by JustThatGuy
Quote:

Originally Posted by 50AE_DE
Quote:

Originally Posted by Mmanick
Read my about post and last update UPS is claiming my package never left from cgc headqaurters.

Looking at the tracking on the book, it looks like they paid out the claim and your book may still be on the way. It seems that UPS may have mislead you about the book still being at CGC.


03/23/2022
7:20 P.M. On the Way
We were unable to dispatch the trailer on time. This may cause a delay.
San Pablo, CA, United States
03/21/2022
6:56 P.M. Claim in Progress
A claim has been issued to the sender for your package. Please contact the sender for more information.
Ceres, CA, United States
03/15/2022
1:19 P.M. An investigation has been opened for your lost package.
Ceres, CA, United States
03/08/2022
7:01 P.M. A late UPS trailer arrival has caused a delay. We're adjusting plans to deliver your package as quickly as possible. / Delivery will be delayed by one business day.
Bakersfield, CA, United States
03/04/2022
5:48 A.M. Arrived at Facility
Jacksonville, FL, United States
03/04/2022
1:05 A.M. Departed from Facility
Sarasota, FL, United States
03/03/2022
10:00 P.M. Origin Scan
Sarasota, FL, United States
03/03/2022
9:10 A.M. Label Created
Shipper created a label, UPS has not received the package yet.
United States

Looking through that shipment info gave me PTSD of what happened to my UF4.

@mmanick I am rooting for you to get your book back. Whether the book is $5 or $5,000, the book is yours

Originally Posted by EbayMafia
@Mmanick I'm holding out hope that you will still get the book. It's not unheard of that something gets lost in the system for a while and then shows up again. Good luck!