Needing help on stolen book17161
 Collector
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Mmanick private msg quote post Address this user | |
| have opened an investigation twice with UPS on this matter. Apparently one was closed because they could not get a hold of CGC. I called and spoke to UPS who said I’m pretty much SOL on my package as well. I let her know I will be calling everyday until something comes up. I spoke to a Maria at cgc who pretty much told me a string of robberies have happened and they think I should go to small claims court or call the local police and file a report. Has anyone ever experienced this or had issues like this ? What is the next steps I should take because i’m not letting this go. I have attached some info if anyone could tell me if they see my book anywhere pop up. I’ve been diligently checking everything. Cgc , ups have been total trash in trying to help me as well. |
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| Post 1 • IP flag post | ||
 I have a problem with fattening women up.
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Bronte private msg quote post Address this user | |
| Forgive the stupid question. Is the book suppossed to come from CGC to your house and it got stolen somehow? If that's the case, cgc is responsible to get the book to you. What did post office say the geo location of last whereabouts was? |
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| Post 3 • IP flag post | ||
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I have a problem with fattening women up.
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Bronte private msg quote post Address this user | |
| If the book has been shipped and stolen, I would try and get the serial number from cgc and call local comic book stores to let them know the book has been stolen. I'd also look on Craigslist and ebay and nercari and whatever other platforms looking fir that serial number | ||
| Post 4 • IP flag post | ||
 Collector
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cesidio private msg quote post Address this user | |
| Not much you can do. File a police report include all info including certification number and hope the porch pirate hasn’t taken it out of the case and sold it or taken it out of the case and sent it in to get slabed again. Trust me the cops where you live at are not going to move the stars and the sky for this. Get some cameras for home monitoring. This happened to me 2 times. The first time no evidence the second time it was all recorded. Turned out the second (and probably first time) was one of my neighbors. Don't count on the courts either. Had to chase the court system to BFE to get the books back that weren't disseminated already and still waiting on restitution for the ones that were. Sad state of affairs we live in today |
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| Post 5 • IP flag post | ||
 Where's his Bat-package?
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Byrdibyrd private msg quote post Address this user | |
| You say it's UPS? CGC should have insured that book when they sent it back to you - it's one of the things we all pay for when we get books graded by them. If it's properly insured, I'm not seeing why they aren't cooperating. Even if it was something like porch pirates, insurance for the shipment should cover that. | ||
| Post 6 • IP flag post | ||
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I have a problem with fattening women up.
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Bronte private msg quote post Address this user | |
| CGC is a major pain in the ass with their signature confirmation requirements. They won't even let you redirect the book to a fedex facility in their app. I don't see how the book was released to anyone without a signature somewhere. And if they let it go to Joe smo then usps has to cough up for insurance. | ||
| Post 7 • IP flag post | ||
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Collector
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Mmanick private msg quote post Address this user | |
Quote:Originally Posted by Bronte They told me to get a lawyer or file a police report maybe try small claims court. The package apparently never left the facility so I'm thinking it was an employee who stole it. |
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| Post 8 • IP flag post | ||
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Collector
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cesidio private msg quote post Address this user | |
| Been there fellow cbcs board members. Trust me not that cut and dry. Why I'm favoring fed ex at the moment. | ||
| Post 9 • IP flag post | ||
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Collector
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Mmanick private msg quote post Address this user | |
Quote:Originally Posted by Byrdibyrd They did insure the book but told me it could take several months and they need to do their own investigation. The cgc person also told me they looked at auction houses, sold listings and they believe 100 dollars is what they can give me. If they cut the check and somehow the book ends up finding its way back to cgc I can buy it back from them for 100$ . |
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| Post 10 • IP flag post | ||
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Collector
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Mmanick private msg quote post Address this user | |
Quote:Originally Posted by Bronte this was from UPS the last update I had was on the 8th and that a truck had been delayed. |
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| Post 11 • IP flag post | ||
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Collector
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Mmanick private msg quote post Address this user | |
Quote:Originally Posted by cesidio it never made it out of thier facility the last update I had was one on 8th about a delayed truck. I called ups and they told me they would open a claim. Ive opened several claims only for them to be closed without them even asking me to close it. cgc called and spoke to someone that said best bet is to call the police or get a lawyer and that packages have been recently dumped by employees to people wanting to rob trucks or rail cars. |
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| Post 12 • IP flag post | ||
 I don't want to brag, but cashiers are always checking me out.
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power_struggle55 private msg quote post Address this user | |
| so someone broke into cgc (have heard this happening) and stole Id guess a bunch of comics...including yours....they are telling you to get a lawyer and contact police? its their problem. until they ship the comic. its their responsibility. Id take them to small claims court. yes they didnt lose it....but it was stolen while under their watch. |
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| Post 13 • IP flag post | ||
 Masculinity takes a holiday.
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EbayMafia private msg quote post Address this user | |
| Porch Pirates are the old way: |
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| Post 14 • IP flag post | ||
 Collector
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50AE_DE private msg quote post Address this user | |
Quote:Originally Posted by power_struggle55 It looks like the books were shipped out and got lost at UPS. I'd think more people would have been impacted if someone broke into CGC, and stole some books, plus a lot more people posting about it. |
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| Post 15 • IP flag post | ||
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Collector
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Mmanick private msg quote post Address this user | |
Quote:Originally Posted by power_struggle55it was stolen potentially out of UPS’s warehouse or off a truck carrying packages. Yes, they advised me to seek legal counsel and contact the local LE. Any money owed to me could take months and whatever that amount is if the package is sent back i would need to repay that or FMV |
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| Post 16 • IP flag post | ||
 I'd like to say I still turned out alright, but that would be a lie.
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flanders private msg quote post Address this user | |
Quote:Originally Posted by Mmanick That CGC rep is clearly full of it. First they tell you to go to small claims court, suggesting you sue CGC even though you insured it for $175 and they owe you that or the FMV. Then they state a 9.4 Wolverine #1 Limited Series Signed by Frank Miller is $100 when it's closer to 3 times that much. Next time you call request to talk to a supervisor, get a reference number and don't stop complaining until they stop feeding you a bunch of bs. On top of this, I'd ask for a full refund for the grading and signing. What a bunch of pricks..the nerve of that company to say they're doing nothing to resolve your issue and you can sue them if you'd like. The company is responsible for their employees actions, if it was indeed stolen. This response is infuriating and it's not even my book. For the time being you should at the very least contact your credit card company and explain that CGC has offered no proof that your package was actually picked up by UPS (unless I misread the above posts) and ask them to reverse any charges you paid for the grading and signing. Edit: I looked on Ebay and a 9.4 is going for around $250-$300 unsigned, so at minimum $400 with the Miller signature. As it's their employee that may have stolen your property CGC should be liable for the full value, not what you insured it for. |
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| Post 17 • IP flag post | ||
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Collector
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Mmanick private msg quote post Address this user | |
Quote:Originally Posted by EbayMafiaQuote: Originally Posted by EbayMafia Cut their hands off and it will stop. I live in California as well. Without getting to political the end of the video tell you all you need to know about the no consequences |
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| Post 18 • IP flag post | ||
 I don't believe this....and I know you don't care that I don't believe this.
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GAC private msg quote post Address this user | |
Quote:Originally Posted by EbayMafia This is absolutely crazy! |
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| Post 19 • IP flag post | ||
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Collector
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50AE_DE private msg quote post Address this user | |
Quote:Originally Posted by flanders Why should CGC be responsible for something that was possibly stolen by someone at UPS? |
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| Post 20 • IP flag post | ||
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I have a problem with fattening women up.
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Bronte private msg quote post Address this user | |
| To be fair, it wasn't clear where the book was stolen until the final couple of posts. | ||
| Post 21 • IP flag post | ||
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Collector
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50AE_DE private msg quote post Address this user | |
| @flanders Reading the OP's original post, I'm sure CGC's initial response to OP wasn't hire a lawyer and sue us. If OP is calling UPS every day until the box is found, opening multiple claims, etc., I'm sure there may have been some more communications between the OP and CGC. It sounds like it got to a point where CGC couldn't do anything else to help and offered those two solutions. Whatever the reason, this is why I don't send too many books out or pay more for registered mail. |
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| Post 22 • IP flag post | ||
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Collector
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Mmanick private msg quote post Address this user | |
Quote:Originally Posted by flandersI'm extremely PO about this and the way they treated me I will be talking to a supervisor as well tomorrow. The tracking said it made it way to bakerfield CA and the has been delayed now they are saying its lost to contact the shipper. CGC (shipper) does not want to do any leg work and wants to wash thier hands completely on this matter. I also told them that at the very least the signed and graded version is at least 400$. |
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| Post 23 • IP flag post | ||
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I'd like to say I still turned out alright, but that would be a lie.
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flanders private msg quote post Address this user | |
Quote:Originally Posted by 50AE_DE The quotes in bold indicate that if it was stolen by and CGC employee and if it was indeed stolen. I'm not assuming it was lost/stolen while in CGCs possession but the above posts by the op seem to suggest that CGC has had some theft issues and the book may have been stolen while still in their possession and before it was ever picked up by UPS...at least according to Maria, the cgc rep. |
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| Post 24 • IP flag post | ||
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Collector
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50AE_DE private msg quote post Address this user | |
Quote:Originally Posted by flanders It was kind of unclear, but the OP clarified it was UPS that lost the package. |
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| Post 25 • IP flag post | ||
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I have a problem with fattening women up.
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Bronte private msg quote post Address this user | |
| To be honest, cgc is probably on the hook for the amount the book was originally insured for and not perceived value now. While that may suck, that's why I always max out the tier I put a book in just so I get the benefit of the doubt. As for UPS, I don't see how they can close the case if the shipment was never delivered and the book was lost in transit... |
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| Post 26 • IP flag post | ||
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Collector
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50AE_DE private msg quote post Address this user | |
| I agree, CGC should be on the hook for the insured amount and it should be them to pursue the loss with UPS. If OP is opening multiple claims for the same shipment, as stated, then I can understand why they would close out duplicate claims. | ||
| Post 27 • IP flag post | ||
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Where's his Bat-package?
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Byrdibyrd private msg quote post Address this user | |
Quote:Originally Posted by power_struggle55 Pretty much just like this. Also, where's CGC's own insurance? The reason you give them an estimated value when you fill out a submission form is so that they have a number for insurance purposes. They don't want to guesstimate the value of a customer's book themselves, they want it from the customer so that they can't dispute it later should the need arise to file a claim. Now I have a question: Have they stopped insuring the books that are in their possession? That is one of the things I pay for when I submit a book to them, so have they stopped doing it? |
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| Post 28 • IP flag post | ||
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I have a problem with fattening women up.
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Bronte private msg quote post Address this user | |
| @Byrdibyrd I think there was some confusion as to where and when the book went missing initially. I think that it has been established that UPS lost the book. Not CGC. Hence CGC saying sue UPS. Not sue themselves. |
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| Post 29 • IP flag post | ||
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Where's his Bat-package?
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Byrdibyrd private msg quote post Address this user | |
Quote:Originally Posted by 50AE_DE Only the person who took out the insurance policy can file a claim. CGC paid for the shipping and they are the ones who have the business insurance while customers' items are in their possession. They have to be the ones to file the claim. No way in H*ll can the customer do it. How can CGC not know this when it's an integral part of securing their business? |
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| Post 30 • IP flag post | ||
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