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Collector 243	243 warlordofmars private msg quote post Address this user	plus 1 plus 1 plus 1 0
	Oh my God, FED-Ex is worthless. Day 4 and they still have not delivered books. Called customer service and they said I could go pick it up. Really? Are you in the delivery business? Like yeah I am going to drive 45 minutes to pick up my package that may be on a truck or on its way back to Texas for all I know.
	2 years ago	Post 751 • IP flag post

The apple sauce and pudding were the best part... 36.65K	36.65K Bronte private msg quote post Address this user	plus 1 plus 1 plus 1 2
	I had a brief conversation with a fedex driver and they stated that even cgc books could be diverted to a fedex approved site if you call them. Perhaps you can divert to a local Walgreens or whatever the stores they use nowadays that is closer than actual fedex store?
	2 years ago	Post 752 • IP flag post

CBCS Boomhauer 28.87K	28.87K HeinzDad private msg quote post Address this user	plus 1 plus 1 plus 1 2
	I use Walgreens. You can divert it wherever if you subscribe to Fedex notifications. All via text as well.
	2 years ago	Post 753 • IP flag post

The apple sauce and pudding were the best part... 36.65K	36.65K Bronte private msg quote post Address this user	plus 1 plus 1 plus 1 0
	CGC is the only time I couldn't change the location. all other companies I've tried work on app.... so your milage may vsry....
	2 years ago	Post 754 • IP flag post

Collector 243	243 warlordofmars private msg quote post Address this user	plus 1 plus 1 plus 1 0
	@Bronte I pay them a lot of money to deliver to my house. I expect them to do their job.
	2 years ago	Post 755 • IP flag post

The apple sauce and pudding were the best part... 36.65K	36.65K Bronte private msg quote post Address this user	plus 1 plus 1 plus 1 3
	Understood. But aside from that, do you want your books back? In my opinion I would get books back and then cut ties. But to get to the point where the books are returned to sender does you no good. They are your books. You deal with it how you want, but in my opinion getting the stuff back outweighs most other considerations. And no I do not like fedex either. They are lazy in my experience. My guy never rings door bell even though I asked him to.
	2 years ago	Post 756 • IP flag post

Collector

580

Supertom private msg quote post Address this user

plus 1 plus 1 plus 1 6

Quote:

Originally Posted by Nearmint67
Have you ever owned and ran your own business Tom?

To a lesser extent, yes. I run a small online shop where I create and sell custom action figure accessories. I only take on as much work as I can handle to get items in people's hands in 3 months or less. I've turned down more commission work than I've actually completed to maintain the standard I've set.

To a greater extents, also yes. I'm an architect and our firm makes a conscious effort to not take on more than we can handle. It only leads to pissed off clients and disgruntled employees who will quickly look for greener pastures. We're also contractually obligated to meet specific deadlines and expectations, or we open ourselves up to lawsuits.

Quote:

Originally Posted by Nearmint67

I can tell you from experience (30 years self employed) this happens. It's growing pains.
When I am bidding on future projects, I have no idea which jobs I will get and or when those jobs will actually happen.
It's the most frustrating part of owning a business. There are (ebbs & flows). Some times you have a perfect flow of work that you can sustain. Sometimes you are scratching your head wondering where the work is. And sometimes you have more than you can handle at one time.

This is way beyond growing pains. This is like they grew 3' over summer break and then decided to go out for the track team even though they're stumbling around like a newborn baby giraffe.

They have nothing to worry about in terms of maintaining business right now. Based on current TATs, they could theoretically stop all submissions today, close up shop, and still have a YEAR'S worth of work to keep them busy. I'm going to assume you've made it 30 years by not making clients wait twice as long as expected while announcing a new and improved service for all your new, higher paying clients. I'm also going to assume that by using the term "bidding", you don't get paid in full until the work is complete. There's likely contracts in place that hold you to specific timeframes and if that contract is not met, the clients can take legal action. That sets completely different motivations in which the client has more control over the final outcome and you are financially motivated to meet those obligations. CBCS has our money and our property so there's little motivation for them to meet any of our expectations and to just ride this out.

I'm sure the employees at CBCS are very frustrated and I'm sure it's higher ups making these bad decisions for them. As many of us have said, waiting is the issue. We've been hearing about these new hires since last fall. We're being dragged along because they know, for every "standard" customer they piss off and lose, they're going to secure more with this new Express service. The money from our submissions paved the way for this new service.

I will not be submitting more books until A)I get my books back, and B)I see actual proof that they've made the changes necessary to keep up with demand. I too really, really don't like CGC, but it's either them or give up grading all together.

2 years ago

No rust here... 10.15K	10.15K Nearmint67 private msg quote post Address this user	plus 1 plus 1 plus 1 0
	Quote: Originally Posted by Supertom CBCS has our money and our property Well, you could consider prescreening the grades, In doing so, you pay only shipping fees up front and then you pay for the books that pass your prescreened grades. That's what I have done for years. So they really only have like 72.00 while they have my books. Then they get the balance about a week before I get my books back. Of course if you don't know how to grade, to set the prescreen, some of your books will not get graded. I just got back a batch yesterday. 30 books submitted as prescreen, 26 books made the cut, and 4 did not. So I only had to pay for the 26 books that hit the grade I was ok having. That beats paying upfront for all books to be graded and get back some disappointing grades you would rather not have. Try that, if you submit again that is. So, can I get that custom made accessory I have been waiting 6 months for...lol....
	2 years ago	Post 758 • IP flag post

Masculinity takes a holiday. 36.66K	36.66K EbayMafia private msg quote post Address this user	plus 1 plus 1 plus 1 6
	@Nearmint67 you're like the Native Americans teaching the settlers how to survive in the new land. Sometimes these good intentions don't work out so well.
	2 years ago	Post 759 • IP flag post

COLLECTOR 26.35K	26.35K dielinfinite private msg quote post Address this user	plus 1 plus 1 plus 1 7
	Quote: Originally Posted by dielinfinite Quote: Originally Posted by dielinfinite Quote: Originally Posted by dielinfinite My MegaCon Orlando (August 18) order just went into production 1 modern book with ASP, no fast pass or pressing Order is Complete and should be shipping soon Order has shipped Order received. No damage or errors to speak of
	2 years ago	Post 760 • IP flag post

Collector 580	580 Supertom private msg quote post Address this user	plus 1 plus 1 plus 1 0
	Quote: Originally Posted by Nearmint67 Quote: Originally Posted by Supertom CBCS has our money and our property So, can I get that custom made accessory I have been waiting 6 months for...lol.... I just checked my super protected back end server and I see that your order is in the “Sitting There” stage. I have no way of knowing how long that stage takes and even if I did I wouldn’t want to tell you and ruin the surprise. Just sit tight and please place 12 more orders. I’m trying to buy a 9.2 X-Men 101.
	2 years ago	Post 761 • IP flag post

No rust here... 10.15K	10.15K Nearmint67 private msg quote post Address this user	plus 1 plus 1 plus 1 0
	Quote: Originally Posted by EbayMafia you're like the Native Americans teaching the settlers how to survive in the new land. If you don't plant the seed, you never have a harvest.
	2 years ago	Post 762 • IP flag post

I award you no pointsâ€¦ 1.97K	1.97K stanley_1883 private msg quote post Address this user	plus 1 plus 1 plus 1 3
	I am utilizing the Shawshank Redemption method of getting a response. Courtesy of Andy Dusfresne
	2 years ago	Post 763 • IP flag post

Collector 10	10 78pts private msg quote post Address this user	plus 1 plus 1 plus 1 0
	Quote: Originally Posted by 78pts Quote: Originally Posted by 78pts I wonder if it will hit a year… received Aug 26… still processing/received… 8mnths… 12x regular moderns. Literally chose CBCS for their ‘faster’ TOT. I’ve now had 3x submissions back from CGC from October/November… CBCS has lost a customer here. Still processing… 3 weeks later… still processing…
	2 years ago	Post 764 • IP flag post

I'm good with splotches. 18.48K	18.48K Nuffsaid111 private msg quote post Address this user	plus 1 plus 1 plus 1 6
	Quote: Originally Posted by stanley_1883 I am utilizing the Shawshank Redemption method of getting a response. Courtesy of Andy Dusfresne This statement is very obtuse
	2 years ago	Post 765 • IP flag post

It was a one trick pony show but always hilarious. 68.04K	68.04K GAC private msg quote post Address this user	plus 1 plus 1 plus 1 9
	Quote: Originally Posted by Nuffsaid111 Quote: Originally Posted by stanley_1883 I am utilizing the Shawshank Redemption method of getting a response. Courtesy of Andy Dusfresne This statement is very obtuse What? What did you call me? Obtuse. Is it deliberate? Son, you're forgetting yourself. brilliant film!!!!
	2 years ago	Post 766 • IP flag post

COLLECTOR 26.35K	26.35K dielinfinite private msg quote post Address this user	plus 1 plus 1 plus 1 6
	Order delivered August 9th has finished Grading and entered Production
	2 years ago	Post 767 • IP flag post

Collector 228	228 LeeK private msg quote post Address this user	plus 1 plus 1 plus 1 0
	Quote: Originally Posted by dielinfinite Quote: Originally Posted by dielinfinite Quote: Originally Posted by dielinfinite Quote: Originally Posted by dielinfinite My MegaCon Orlando (August 18) order just went into production 1 modern book with ASP, no fast pass or pressing Order is Complete and should be shipping soon Order has shipped Order received. No damage or errors to speak of So there's hope for my Megacon Orlando moderns - sometime this month. Finally
	2 years ago	Post 768 • IP flag post

Collector 2	2 Acollector17 private msg quote post Address this user	plus 1 plus 1 plus 1 0
	Not sure how I can get an answer to this question. Emails are pointless. I just received my 5 books back after a near year of waiting. 4 out of the 5 came back as "rejected" how do I find out why. Would appreciate some information or just point me in the right direction for some answers. Thanks
	2 years ago	Post 769 • IP flag post

COLLECTOR 26.35K	26.35K dielinfinite private msg quote post Address this user	plus 1 plus 1 plus 1 0
	@Acollector17 Typically the bags the books are returned in will have a red sticker indicating the reason. The usual culprits are that they did bot meet the minimum grade you set, signature verification failed and you indicated not to proceed in that case, the cover hanging too far over the pages risking damage to the book if pressed, or other condition issues making it risky to handle the book (too brittle, etc)
	2 years ago	Post 770 • IP flag post

COLLECTOR 26.35K	26.35K dielinfinite private msg quote post Address this user	plus 1 plus 1 plus 1 3
	Quote: Originally Posted by dielinfinite Order delivered August 9th has finished Grading and entered Production Order has been Completed and should ship soon
	2 years ago	Post 771 • IP flag post

I blame the forum gremlins. 17.46K	17.46K figment private msg quote post Address this user	plus 1 plus 1 plus 1 0
	Quote: Originally Posted by Acollector17 Not sure how I can get an answer to this question. Emails are pointless. I just received my 5 books back after a near year of waiting. 4 out of the 5 came back as "rejected" how do I find out why. Would appreciate some information or just point me in the right direction for some answers. Thanks Books could get rejected for several reasons. If you applied a grade screen, then it probably means the books did not meet the screen. They could also get rejected because of size, i.e. being too large or thick. I don't think CBCS rejects due to content, but you never know these days.
	2 years ago	Post 772 • IP flag post

The apple sauce and pudding were the best part... 36.65K	36.65K Bronte private msg quote post Address this user	plus 1 plus 1 plus 1 0
	There is some content that is excluded. I think there is a sexually explicit comic that was made by a mainstream artist that won't be graded. From my understanding it was more than just T&A, but the actual act....
	2 years ago	Post 773 • IP flag post

I blame the forum gremlins. 17.46K	17.46K figment private msg quote post Address this user	plus 1 plus 1 plus 1 0
	Quote: Originally Posted by dielinfinite Quote: Originally Posted by dielinfinite Order delivered August 9th has finished Grading and entered Production Order has been Completed and should ship soon Was that Expanded or Consumer? We have an Expanded order received just days after that so perhaps our wait is nearly over.
	2 years ago	Post 774 • IP flag post

COLLECTOR 26.35K	26.35K dielinfinite private msg quote post Address this user	plus 1 plus 1 plus 1 0
	@figment Modern
	2 years ago	Post 775 • IP flag post

Collector 4.06K	4.06K etapi65 private msg quote post Address this user	plus 1 plus 1 plus 1 3
	Quote: Originally Posted by Bronte There is some content that is excluded. I think there is a sexually explicit comic that was made by a mainstream artist that won't be graded. From my understanding it was more than just T&A, but the actual act.... I had a comic rejected a couple years ago for showing genetalia on the cover that amounted to a naked barbie doll...but then I've seen that book in a CBCS slab. So you may be right, that they've adjusted that somehow, recently. I believe at least a part of this decision isn't just "we don't wanna do it" but the idea that employees shouldn't have to be forcibly subjected to nudity just trying to carry-out their day-to-day job. There are some Faithless covers that are VERY explicit.
	2 years ago	Post 776 • IP flag post

Collector 4.69K	4.69K Lonestar private msg quote post Address this user	plus 1 plus 1 plus 1 1
	Quote: Originally Posted by Lonestar Quote: Originally Posted by Lonestar Dear CBCS: If any representative of CBCS is reading this thread, I request that you give me an update on my submission Invoice 21-0B7F65D. Today (April 26, 2022) is the 9 month anniversary of my submission being received at CBCS (July 26, 2021). Or in terms of weeks (since CBCS listed TAT in weeks until recently), it has been a full 39 weeks since the submission was received at CBCS. Or in working days, it's been between 184 to 195 days (can't tell for sure since I don't know which days CBCS is closed for holidays). I think that by any reasonable measure, it has been long enough, so I would appreciate an update that gives me some specifics on when to expect my order completed. I have only received one e-mail regarding this submission since it was made. That was the "Order Received" e-mail, and that did not come until 2 months after the order arrived at CBCS. Since then, nothing. And before anyone asks, no pressing, no vsp, just grading. Since I've been using CBCS since 2016 and reading the forums as long, I knew to check my invoice for updates. On February 15, 2022, I noticed that the status was changed to "Grading" and to "Labels" on the printed invoice. So it's been in that status for 10 weeks now as well. Please reply in this thread, or send me a PM or even e-mail me. Thanks in advance, Update: I e-mailed Customer Service with this same info asking for an update. Received e-mail back today stating... "Your Order 21-0B7F65D is in the Heat Seal stage. This is one of the final stages before completion. Thank you for your patience and look forward to assisting you again in the future. Thank you and have a great day!" So anyone know how long Heat Seal takes? Another week gone and no further communication or updates from CBCS. Submission now been at CBCS for a full 40 weeks.
	2 years ago	Post 777 • IP flag post

Collector 130	130 Rio_d private msg quote post Address this user	plus 1 plus 1 plus 1 4
	I'm at 38 weeks... I was hoping to see my 20 books in July, but I sincerely doubt that.
	2 years ago	Post 778 • IP flag post

The apple sauce and pudding were the best part... 36.65K	36.65K Bronte private msg quote post Address this user	plus 1 plus 1 plus 1 1
	@etapi65 Here is a thread on book I was referring to. https://forum.cbcscomics.com/topic/3911/page/1/savage-dragon-225-what-the-heck/
	2 years ago	Post 779 • IP flag post

Collector 4.06K	4.06K etapi65 private msg quote post Address this user	plus 1 plus 1 plus 1 0
	three submissions at Megacon orlando 2021. One was just witnessed sigs I was forced to "close out" because they wouldn't let me add books (all moderns), 2nd was the rest of my submissions for grading with a couple more witnessed sigs from creators not there on Thursday (included a GL #1 and Showcase #22), and the third was a pressing submission. they told me they'd combine shipping on the first two, doesn't appear that's going to happen. The 2nd submission has been in labels since March 16ish. The 1st I never saw go to labels. I got an e-mail today it was on the grading floor, followed immediately by a notice saying it's shipping. That's 37 weeks on one of the three submissions dropped at megacon Orlando. Seems a waste of money to just ship 3 comics back to me when another 14 should be about ready.
	2 years ago	Post 780 • IP flag post

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