Turnaround time 8.017088
 Have I told you about the time I dropped off 3,000 comics at SDCC?
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Scifinator private msg quote post Address this user | |
| @Rio_d - If all was on the same submission, and, the ASM was different tier than the rest of the comics, that would be a prime reason for some moving and on not. I have seen that to be typical when my submission has a combination of modern, expanded, and/or consumer tiers. | ||
| Post 51 • IP flag post | ||
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Have I told you about the time I dropped off 3,000 comics at SDCC?
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Scifinator private msg quote post Address this user | |
| @Reelgee - there is an error, they have acknowledged and alerted you of the error, and they are taking action to correct the error. Why be "pissed the F***off"? I would be pissed if they said there was an error and here are you unsigned books back. But, that’s not what they are doing, they are going through the machinations to make it right. |
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| Post 52 • IP flag post | ||
 I'm good with splotches.
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Nuffsaid111 private msg quote post Address this user | |
| See above, bullet #3 "Everyone makes mistakes"  |
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| Post 53 • IP flag post | ||
 Collector
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Rio_d private msg quote post Address this user | |
| @Scifinator thanks! Yeah it was ASM 59 while all my other books were from the 70s up. | ||
| Post 54 • IP flag post | ||
 Collector
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Supertom private msg quote post Address this user | |
Quote:Originally Posted by Scifinator While I know what you're saying is currently true, they really need to update their FAQ. This is what it states in regards to multiple tier submissions. Can I combine shipping for multiple tier submissions? Yes. Once you have filled out the CBCS submission form listing all the books you are submitting, you will be given the option to have all books submitted back to you at one time, or have the tiers sent back to you separately as they are finished. This option is listed on the shipping section of the checkout process. Please remember: If choosing this option, you negate the guaranteed turn times, as the tiers that are done first will have to wait until the tier with the longest turn around time is certified before shipping. I submitted my books under this assumption, then when I realized I was never going to get the option to split the shipment, it was too late. Then found out through the forums that it was no longer working that way. P.S. The way it's phrased kinda makes you assume that even if you have 2-days stuck with moderns, they'd still be graded in the 2-day timeframe, then sit encapsulated until the rest are graded. I don't think that's correct either. P.P.S. "guaranteed turn times". LOL  |
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| Post 55 • IP flag post | ||
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Have I told you about the time I dropped off 3,000 comics at SDCC?
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Scifinator private msg quote post Address this user | |
| @Supertom - Yes, they had put a moratorium on the option to have the submission split and I would agree that that reference should be deleted or updated. As far as "guaranteed turn times", they have, in the past had specials in which there were brief guaranteed turn times. I think the last was in late 2019, and speaking from experience they held to the guarantees that I have has submissions a part of. | ||
| Post 56 • IP flag post | ||
 COLLECTOR
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dielinfinite private msg quote post Address this user | |
| My orders received late July and mid-August are both in Grading/Labels Currently waiting on my dad’s books, delivered 3/9 to be officially received |
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| Post 57 • IP flag post | ||
 I blame the forum gremlins.
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figment private msg quote post Address this user | |
| One of the MOST frustrating things about CBCS is how far behind CGC they are in accurate status reporting as books move through the line. I was just notified that my combined QuickStream/Consumer order (I'll never do that again) which was received at CBCS on 8/31/2021 is now at production. I was very surprised to hear this (but I'll take it) since I was never notified they were at grading. C'est la vie! |
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| Post 58 • IP flag post | ||
 Collector
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Reelgee private msg quote post Address this user | |
| @Scifinator ahhh i been waiting on you .i been asking you guys about my books along with others since November, while some got direct answers to their orders the rest was told dont worry about alot of orders swamp them but they got it. and i was cool with that. Meanwhile my invoice still say it in billing, when all i wanted was a status update.the new year comes in and it still the same. so i asked again even may jokes about it and no one said anything I even asked Jesse was you mad at me because you never replied about my order. so now after 32 wks plus i get inform that some of my books were not sign and i'm gonna have to wait some more.As far as i'm concern weather i'm right or wrong, if someone had look into my order months ago they might have found the mistake so yes i'm pissed, because the company i choose to take care my books let me down.I stand corrected, this is my 1st order i place with two people signing the same book, and my invoice still says billing. this was something still new to me, i'm not a big roller like most on here. i have one copy so if anything happen to mines i'm done for. i've learn alot from you guys and i respect all you. But how dare you question a person on how they should feel about their hard earn money.Will i still send books to CBCS yes of course!(unless they banned me) the question should be will CBCS learn from their mistake | ||
| Post 59 • IP flag post | ||
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Have I told you about the time I dropped off 3,000 comics at SDCC?
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Scifinator private msg quote post Address this user | |
Quote:Originally Posted by figment @figment - just a quick heads up/doublecheck...No doubt that the Quickstream is in productions, but what is the PDF invoice status on the Consumer portion? Or, did you receive an email that specifically referenced the Consumer portion? If so for either on the Consumer, you're well on your way. |
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| Post 60 • IP flag post | ||
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COLLECTOR
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dielinfinite private msg quote post Address this user | |
Quote:Originally Posted by dielinfinite And my dad’s books were just officially received. I did get an email saying the payment was received but my dashboard still shows the balance outstanding. Sent an email to Customer Support and Billing to get some clarification |
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| Post 61 • IP flag post | ||
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Have I told you about the time I dropped off 3,000 comics at SDCC?
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Scifinator private msg quote post Address this user | |
| @Reelgee - I get where you are coming from. It literally took me decades to earn enough and sock away enough money to contemplate protecting my comics with encasement, and only then, I had to reconcile selling 2/3rds to actually afford the venture. It would seem that CBCS throughout their history has learned from missteps and errors and that continues in the unprecedented times of the past couple of years with exponential growth in the face of the pandemic, supply chain, adverse employment and a move halfway across the country of their press operations. Ultimately, it is your privilege and your choice to be disappointed that there was an issue causing delay, relieved that they found the issue and are correcting it, "pissed the f...off", or whatever. It is further your choice to continue to use them in the future, so kudos to you for deciding to get back on the horse. But still, why waste your energy being "pissed the f...off", when they found the issue and are correcting it? That being a rhetorical question, there is no need for you to respond. Here is to your pending receipt back of your ASP'd comics.  |
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| Post 62 • IP flag post | ||
 If the viagra is working you should be well over a 9.8.
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xkonk private msg quote post Address this user | |
Quote:Originally Posted by Supertom The first submission I sent to CBCS was this way; I used my membership coupons for 2-Days and didn't know they would wait with the slow stuff. The 2-Days were actually graded in a couple days. They might have changed procedure since then though. |
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| Post 63 • IP flag post | ||
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I blame the forum gremlins.
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figment private msg quote post Address this user | |
Quote:Originally Posted by Scifinator I received two simultaneous messages, one for the QuickStream and one for the Consumer part of the order. Both said "now at production". Both still show on the website as in grading, the invoice in each case still says labels. |
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| Post 64 • IP flag post | ||
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Have I told you about the time I dropped off 3,000 comics at SDCC?
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Scifinator private msg quote post Address this user | |
Estimated TAT's have again been updated 3-4 days after the last update. Going off of memory, but looks like all but 1 tier (2day Modern) had Press increase and all but 2 tiers (2day Mod and 1day) had grade adjustments.  |
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| Post 65 • IP flag post | ||
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COLLECTOR
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dielinfinite private msg quote post Address this user | |
| @Scifinator And we have basically hit 2 year turnarounds on pressed books! I really hope CBCS is able to do something and no one ever actually has to wait that long to get their books back | ||
| Post 66 • IP flag post | ||
 KFC does haircuts now, Wooh Hoo.
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zdoes10 private msg quote post Address this user | |
| Received an e-mail today that my order from 4/28/2021 (Received at CBCS) has gone into labelcase. This order was for Sig Ver, Pressing & Grading. Two more still pending. |
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| Post 67 • IP flag post | ||
 Collector
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Josh7945 private msg quote post Address this user | |
| Zdoes10, that’s tough and your post sounded depressing lol. | ||
| Post 68 • IP flag post | ||
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I'm good with splotches.
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Nuffsaid111 private msg quote post Address this user | |
| I am seriously impressed with the TAT update again. It's all I have been asking for is accuracy with information to the customer base. 2 changes to the TAT within a week or two show me that accuracy is important to CBCS and I give credit there. |
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| Post 69 • IP flag post | ||
 Collector
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etapi65 private msg quote post Address this user | |
| In addition to stated TATs, I feel like they could also have a page that says something like Now shipping: July 2021 regular submission April 2021 press May 2021 VSP Or something and include a table of how long the tats actually took. so a table that says "submitted July 2021; realized TAT 35-37 week". I know just having more accurate TATs stated on the homepage is a step in the right direction. But, seeing as how one of the biggest complaints they receive is transparency in the TAT; this seems like something that might be easy to pull out of a database that include "received on" and "Shipped on" data. |
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| Post 70 • IP flag post | ||
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I blame the forum gremlins.
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figment private msg quote post Address this user | |
| CBCS QuickStream/Consumer Combined Received at 8/31/2021 Complete at 3/15/2022 |
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| Post 71 • IP flag post | ||
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Have I told you about the time I dropped off 3,000 comics at SDCC?
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Scifinator private msg quote post Address this user | |
| @figment - Wow, 28 weeks for consumer! That’s way ahead of estimated TAT. | ||
| Post 72 • IP flag post | ||
 Suck it up, buttercup!!
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KatKomics private msg quote post Address this user | |
Quote:Originally Posted by dielinfinite if they are backed up and have 2 years worth of work they need to stop accepting submissions. I for one don't believe those TATs at all - I can't remember what the TATs were in March/April/May of last year but they weren't 53+ weeks. Now that normal press and grade is 2 years more people will fast pass their orders which will just drive the normal tiers even longer. Seems like my November books will be back MAYBE by end of 2023 and the signature events I submitted in Feb will 100% be 2024 (probably 2025 at this rate) Possibly keep launching new signature events and shut everything else down - certainly don't launch Magazines |
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| Post 73 • IP flag post | ||
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Collector
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Rio_d private msg quote post Address this user | |
| I'm debating submitting books in April at my local con. I would probably be dropping 10 off at the show, but not with a 2 year turn around time | ||
| Post 74 • IP flag post | ||
 The apple sauce and pudding were the best part...
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Bronte private msg quote post Address this user | |
| If your end goal is to have a book graded, you might as well do it now vs later. TAT might decrease, but time that passes while a book is at home might yield price increases, possible longer TAT and possible higher fees if the book has gained values beyond the tier it is in currently. I'm not sure waiting is the best bet if the end goal is slabbed product.... |
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| Post 75 • IP flag post | ||
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Collector
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Rio_d private msg quote post Address this user | |
| @Bronte it's mostly for if something happens to me, my wife will know to sell the ones in plastic. | ||
| Post 76 • IP flag post | ||
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I blame the forum gremlins.
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figment private msg quote post Address this user | |
Quote:Originally Posted by Scifinator I'm convinced they waited for grading with the rest of the Consumer pile, but then got the QuickStream treatment afterward. It's the only thing that makes any sense as I've other Consumer only orders (received earlier) that are still sitting at Labels. |
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| Post 77 • IP flag post | ||
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Suck it up, buttercup!!
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KatKomics private msg quote post Address this user | |
Quote:Originally Posted by Bronte logically that does make sense.....it's still a hard pill to swallow though, 2 years is absolutely insane |
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| Post 78 • IP flag post | ||
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COLLECTOR
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dielinfinite private msg quote post Address this user | |
Quote:Originally Posted by KatKomics I can certainly believe it. Pressed books were likely very close to 53 weeks by late March/April of 2021. I remember that turnaround times took a sharp spike around late March because I had several orders submitted to CBCS around that time. The one earlier in the year was a reasonable 16-ish weeks while the one just a few months later (around March/April) ballooned to over 20 weeks. Assuming Pressing is always equal to or greater than grading, you’re looking at 40+ weeks for pressing orders around March/April of last year and I think there’s anecdotal evidence in the TAT showing people only now getting their pressing orders from about a year ago. |
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| Post 79 • IP flag post | ||
 Collector
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bennyb86 private msg quote post Address this user | |
Quote:Originally Posted by etapi65 So I've never used PSA but I have some Garbage Pail Kids I really want to send in sometime but I do LOVE their TAT dashboard and I wish CBCS would do it https://www.psacard.com/communication Shows the complete through date and also the % of the month that is completed for each service level. That would be so helpful for us to know that progress is being made and just a general idea. I do feel a lot of complaints would not be happening if we were in the dark for just so long on progress. |
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| Post 80 • IP flag post | ||