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CBCS Boomhauer HeinzDad private msg quote post Address this user
Whoa... Sweet.... New express hyper tier. TAT at 2 weeks guaranteed by CBCS! Go ahead and bill those books out and keep my money from over 8 months ago on a regular submission. Keep putting new submissions above the ones that have been there. Thats a real good look.

Two submissions sent in a week apart from each other in August. The earlier has been in "grading" for 2 months and the other, submitted a week later, is still only "received". That means over the course of a week the TAT increased by a couple months. I guess I get the new TAT of 200 days or whatever, even though it was 2 to 3 months at the time. Keep flipping me off and many other longtime customers CBCS, also keep collecting more new money while books sit and are pushed to the end of the line. I'll just keep waiting, no biggy, even if it is effing disgusting.
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I'm good with splotches. Nuffsaid111 private msg quote post Address this user
Quote:
Originally Posted by HeinzDad
Whoa... Sweet.... New express hyper tier. TAT at 2 weeks guaranteed by CBCS! Go ahead and bill those books out and keep my money from over 8 months ago on a regular submission. Keep putting new submissions above the ones that have been there. Thats a real good look.

Two submissions sent in a week apart from each other in August. The earlier has been in "grading" for 2 months and the other, submitted a week later, is still only "received". That means over the course of a week the TAT increased by a couple months. I guess I get the new TAT of 200 days or whatever, even though it was 2 to 3 months at the time. Keep flipping me off and many other longtime customers CBCS, also keep collecting more new money while books sit and are pushed to the end of the line. I'll just keep waiting, no biggy, even if it is effing disgusting.



AMEN
Post 452 IP   flag post
If the viagra is working you should be well over a 9.8. xkonk private msg quote post Address this user
@Scifinator yeah, dunno. I'm waiting on a slow order from last April still (just about at the year mark) and I sent a slow order in the same box as this fast one that I don't expect to see for quite a while. I jumped myself but the order I'm getting back was priced into the faster tiers so I didn't have much of an option.
Post 453 IP   flag post
I called CGC about the giveback benefit. beastboy1980 private msg quote post Address this user
i see under memeber section that the turn around times for moderns is 124 days

is this correct ?
Post 454 IP   flag post
I called CGC about the giveback benefit. beastboy1980 private msg quote post Address this user
126 days for members

is this correct

i want to know before i send in any new modern orders
Post 455 IP   flag post


Maybe they just like me better. Nah, that's not it. BPaxson002 private msg quote post Address this user
Quote:
Originally Posted by HeinzDad
Whoa... Sweet.... New express hyper tier. TAT at 2 weeks guaranteed by CBCS! Go ahead and bill those books out and keep my money from over 8 months ago on a regular submission. Keep putting new submissions above the ones that have been there. Thats a real good look.

Two submissions sent in a week apart from each other in August. The earlier has been in "grading" for 2 months and the other, submitted a week later, is still only "received". That means over the course of a week the TAT increased by a couple months. I guess I get the new TAT of 200 days or whatever, even though it was 2 to 3 months at the time. Keep flipping me off and many other longtime customers CBCS, also keep collecting more new money while books sit and are pushed to the end of the line. I'll just keep waiting, no biggy, even if it is effing disgusting.


I know that feeling. Sent 3 books to CGC, two months after CBCS "Received" them. The CGC books are now heading back to me next week while my CBCS order is still sitting at the dock. If I am going to spend money on a membership, I guess I know where now.
Post 456 IP   flag post
Have I told you about the time I dropped off 3,000 comics at SDCC? Scifinator private msg quote post Address this user
Quote:
Originally Posted by beastboy1980
126 days for members

is this correct

i want to know before i send in any new modern orders
@beastboy1980 - don’t know for sure, but i suspect that the estimated TATs in the Membership section are more accurate than the ones on the Main TAT page. And, no, unless using Express tiers, I do not believe members get fast TATs. CBCS, please correct me if I am wrong.

Also, FYI, just got notification that a second standard modern press & grade submission of 26 comics that were delivered to CBCS on June 8th is completed and “Ready for Pickup”. No Fast upgrades. That is a 45 week TAT or a 218 business day combined TAT.
Post 457 IP   flag post
Collector Zipper private msg quote post Address this user
I'm disappointed in the new pricing tiers/TATs. It's a veiled way to have to pay significantly more for the same service as previous.

In January I submitted four books at the Quickstream level that cost $58 each. I had them back in 2 weeks.

Those same books today -- to get them back in 14 days -- I'd have to do the Vintage+ with Express level, which is $100 each. A STAGGERING increase.
Post 458 IP   flag post
Collector 2021NAI private msg quote post Address this user
@Zipper be extremely happy if you got your books back in 2 weeks. I have a 2 Day Modern order that I paid $50 per book for back in May 2021. I get no answers on any of my inquiries about it. 10K in books out there somewhere swinging in the breeze. I have a 25,000+ book collection still to be graded. I have graded with CGC exclusively and finally put in some nice books with CBCS. Not the experience I was hoping for. Easy to say who will be retaining my business at this point. I don't mind that CBCS sells for less on the open market. But factor in the service and TAT...... forget about it.
Post 459 IP   flag post
Collector Zipper private msg quote post Address this user
Quote:
Originally Posted by 2021NAI
@Zipper be extremely happy if you got your books back in 2 weeks.


At the time that was the advertised TAT for Quickstream. They were $1,200+ books. So I was pleased.

I was planning on another submission of similar books and when I looked that the prices and TATs today my jaw hit the floor. Maybe it's an improvement for people submitting books where super express makes sense, but for everyone else it is longer TATs at a much higher price. #FAIL

Sorry to hear about the fiasco with your "2 day Modern" that is going on a year now. Ugh.

I won't be submitting anytime soon. Too bad.
Post 460 IP   flag post
Collector tylerindo private msg quote post Address this user
cgc 4 months, cbcs 11. hmmmmmmmm the choice is really hard.
Post 461 IP   flag post
Collector warlordofmars private msg quote post Address this user
@tylerindo Kinda hard choice. On the one hand I like the job they do grading, but on the other those wait times are murder.
Post 462 IP   flag post
Collector Makeminedeadpool private msg quote post Address this user
Is it possible to get an update on con-drop offs? It's been two weeks since I dropped of an Incredible Hulk 1 at WonderCon and it's still not logged.
Post 463 IP   flag post
I blame the forum gremlins. figment private msg quote post Address this user
I wish CGC was at 4 months. I have two Economy orders that have been there for eight months without movement, and their current posted turn time works out to about 11 months.
Post 464 IP   flag post
If the viagra is working you should be well over a 9.8. xkonk private msg quote post Address this user
Got the shipping email... from FedEx.

This was a very end of April 2021 modern/expanded order with pressing. It was marked received on my end in mid May and I got the email that it moved to grading in mid January. If memory serves it moved to labels pretty quickly after that and has been there for close to 2-3 months.
Post 465 IP   flag post
Suck it up, buttercup!! KatKomics private msg quote post Address this user
My April order has now joined my May order in 'ShipToCanada'
Sad thing is one is for the post office to deliver and the other for me to pickup in person.

If I had known at the time (over a year ago) that they would both come back at about the same time I would have chosen to pick both up in person.......
Post 466 IP   flag post
I called CGC about the giveback benefit. beastboy1980 private msg quote post Address this user
i am going to look at the TATS and send in a smaller ordere to cbcs until i see the shake out of the new
prices.

i already have in about 40 books. i am glad i sent them in in January and February i saved a nice chunk of cash.
Post 467 IP   flag post
I called CGC about the giveback benefit. beastboy1980 private msg quote post Address this user
what is confusing on CBCS MAIN page is this.

when you hit turn around times it brings up non members days.
it really should show on this page the paid members and dealers times. then have a bottom display of non
members.
Post 468 IP   flag post
Suck it up, buttercup!! KatKomics private msg quote post Address this user
Quote:
Originally Posted by beastboy1980
what is confusing on CBCS MAIN page is this.

when you hit turn around times it brings up non members days.
it really should show on this page the paid members and dealers times. then have a bottom display of non
members.


did we ever find out if there really is a difference or is it just more of the roll out confusion?

I would have thought member and non-member would be the same and the only way to get faster TAT would be to pay for the express options
Post 469 IP   flag post
I'm good with splotches. Nuffsaid111 private msg quote post Address this user
Quote:
Originally Posted by KatKomics
did we ever find out if there really is a difference or is it just more of the roll out confusion?



For CBCS ,this is a very complicated; very deep; immensely research-based question that is not terribly important to any Forum members. So I'm sure CBCS is looking deeply into this which is the reason for the delay in this question that is equivalent to the directions for brain surgery.

It really wouldn't help any of us to have an answer
Post 470 IP   flag post
Collector tylerindo private msg quote post Address this user
I had a book with some paper under the slab on top of the book that had to be sent back as a mechanical error.

All in all it only took a month to fix the issue and have it back in my hands. Thanks CGC!
Post 471 IP   flag post
Collector Rongro private msg quote post Address this user
I have 60 books checked in Sept 19 , i shipped middle of august. TAT at the time was 23 weeks. Should have had my books back long ago. The TAT is a moving target. Not sure why they bother putting it on anything but express.
Post 472 IP   flag post
I award you no points… stanley_1883 private msg quote post Address this user
I think I’ve resigned myself to the fact that I’ll be looking at a 2 year TAT because I had the audacity to press my books. However what’s a little hurtful is all the new tiers and some older ones that will keep bumping my books to the back of the line. That’s kinda crappy.
Post 473 IP   flag post
Collector warlordofmars private msg quote post Address this user
@Rongro I am still waiting on end of July books, so may still be awhile
Post 474 IP   flag post
Collector Rongro private msg quote post Address this user
@warlordofmars ya, it seems like if I get them in 2022 I should be happy.
Post 475 IP   flag post
Collector FuneralBill5150 private msg quote post Address this user
Quote:
Originally Posted by HeinzDad
Whoa... Sweet.... New express hyper tier. TAT at 2 weeks guaranteed by CBCS! Go ahead and bill those books out and keep my money from over 8 months ago on a regular submission. Keep putting new submissions above the ones that have been there. Thats a real good look.

Two submissions sent in a week apart from each other in August. The earlier has been in "grading" for 2 months and the other, submitted a week later, is still only "received". That means over the course of a week the TAT increased by a couple months. I guess I get the new TAT of 200 days or whatever, even though it was 2 to 3 months at the time. Keep flipping me off and many other longtime customers CBCS, also keep collecting more new money while books sit and are pushed to the end of the line. I'll just keep waiting, no biggy, even if it is effing disgusting.


I agree 100%. I sent in 10 books that they got on Nov. 5th 2021. NOW they add a new fast pass and they're getting into the magazine grading business. What does that mean for us? WE GET SCREWED AGAIN! Where is the truth in advertising? What CBCS is saying is that TAT MEANS NOTHING. By the time my books come back they may not even be worth it. We keep getting pushed to the back burner so they can attract more business with MORE LIES. How about this CBCS...KEEP YOUR WORD. If you need to hire more people then STOP TAKING NEW SUBS UNTIL YOU CATCH UP AND HIRE MORE PEOPLE!! CBCS has turned into the liars that they claimed they left CGC for. GREED, GREED, GREED.
Post 476 IP   flag post
I'm good with splotches. Nuffsaid111 private msg quote post Address this user
Quote:
Originally Posted by FuneralBill5150
WE GET SCREWED AGAIN! Where is the truth in advertising?



I've been saying this for weeks.
But after weeks, it finally hit me the other day like epiphany - they don't care.
And I just need to accept that and move on; and do what's best for me.
And I will
Post 477 IP   flag post
Collector etapi65 private msg quote post Address this user
Quote:
Originally Posted by Makeminedeadpool
Is it possible to get an update on con-drop offs? It's been two weeks since I dropped of an Incredible Hulk 1 at WonderCon and it's still not logged.


This usually takes 4 to 8 weeks to hit the dashboard. But your TAT starts the week after drop off, regardless of when they officially check in as received.
Post 478 IP   flag post
Collector Comicskablooey private msg quote post Address this user
Quote:
Originally Posted by flanders
Quote:
Originally Posted by warlordofmars
you are going to have to wait however long it takes


I think this is the main reason why people are upset. The price changes were inevitable and not unreasonable due to inflation, but for over a year we've all been hoping CBCS would be working on customer service and reducing the turnaround times.

I know CBCS has said they have hired several representatives to help with these areas and I believe their employees are working very hard and for far too many hours, but things have only gotten worse in the last year, not better.

I'm optimistic positive changes will occur in the next 2-3 months, but it's unfortunate and borderline absurd that customers that have been given certain expectations for turnaround times have seen their orders come nowhere close to being completed in that timeframe and will now have to see even more customers jump in front of them.


This is the one that makes me laugh..#4 We are doing our best to get you your comics back as fast as possible. As of this writing, we are getting your books back faster to you than CGC. We plan to keep it that way!
I call that B.S. I submitted books at the same time that I submitted to cgc and have gotten 3 orders back. and those are just normal orders because I got 1 from cbcs that I submitted as a quick stream that came with my membership. So yeah.....
Post 479 IP   flag post
Collector Rongro private msg quote post Address this user
@Comicskablooey Same experience here. Sent in regular modern with cbcs end of aug, recieved Sept 19 Still in the recieved state in my account, tat at the time was 23, every month an extra week has been added. I sent to CGC regular modern early october, recieved by them oct 14, i recieved those books back February 9th. They are not beating CGC timewise, not even close in my experience. It feels like cgc is trying to beat the posted tats, CBCS should not put them up cause it clearly meant nothing.
Post 480 IP   flag post
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