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Collector Wheresmymvs private msg quote post Address this user
Quote:
Originally Posted by AKilgour
@2021NAI Yup. I truly don’t understand why people on this forum can’t just let people vent out their frustrations without jumping at the opportunity to defend this company. It’s objectively bad. I’m as patient as they come, having graded cards during the pandemic and not seeing them for a year+.

My problem IS NOT with waiting. My problem is how dishonest and so far off base their listed times are and how absolutely abysmal their customer service is.

Their customer service is so bad, that they have random forum members fight their battles and justify their actions for them lol. It cracks me up.


I agree. CBCS straight up lied to me and then refused to send any more replies. I had an order of 10 books arrive at their facility on September 28th and they said it was received November 16th. Complete and utter lie. This same order was delivered at the same time as another 2 day submission and I got those 2 books back within a few weeks. So, to tell me November 16th is just garbage. They are making excuses because they know it has been well over the 25 week turnaround that was posted when I emailed them. The fact that they did not do any research when I challenged their November 16th claim just tells me that they are dishonest. I expected them to follow up with me and they just became a ghost. I can handle waiting but lying I can not tolerate.
Post 351 IP   flag post
Have I told you about the time I dropped off 3,000 comics at SDCC? Scifinator private msg quote post Address this user
Quote:
Originally Posted by figment
Coming up on 2 months in labels for Expanded and Consumer tier submissions from last year. Do we know how long this black hole of a state is taking these days at these low priority levels?


It's not a black hole, it's more of a molasses funnel vortex. I didn't sugar coat it, I just sweetin'd it up a little

Most of mine have been taking 1-2 months but have had a couple of few days/week and one 3 month Labels status.
Post 352 IP   flag post
Collector Fizbit private msg quote post Address this user
TATs might be an estimate and not guaranteed, but "estimates" are usually somewhat accurate.

When I sent my sub in (July 8 2021) TATs were 8-12 weeks.
When my books hit 25 weeks the TATs were 20 weeks.
When my books hit 30 weeks the TATs were 24 weeks.
When my books hit 36 weeks the TATs were 30 weeks.

They have never once met the TATs for my order, even when constantly moving the finish line.

My books are now at 40 weeks with currently published TAT of 45 weeks, so MAYBE they will get my order completed within the current 45 week TAT, then they can pat each other on the back and say "what's everyone upset about, we are making the posted TATs?"

Bottom line, I made my decision based on the information they published.
That information was never even close to accurate, and continues to be utter fabrication.

They have had a year and a half to address the issue, the excuse of "how could they have known" doesn't fly anymore.

All they had to do was provide an accurate dashboard... that's it. Clear concise credible information.

Instead they guessed the problem would solve itself. They guessed wrong.
Post 353 IP   flag post
Have I told you about the time I dropped off 3,000 comics at SDCC? Scifinator private msg quote post Address this user
Quote:
Originally Posted by Fizbit
They have had a year and a half to address the issue, the excuse of "how could they have known" doesn't fly anymore.


They have been trying to address the TAT backlog. Unfortunately for us, they also had the good fortune to consistently substantially break previous months/All time new submission records on both grading and pressing submissions for most every month from the past two years. So, sucks for you, and sucks for me, but it is still a valid issue that they are and have been addressing and really could not have realistically fathomed.
Post 354 IP   flag post
Collector Makeminedeadpool private msg quote post Address this user
Does anyone know how long it takes for the info to come if you drop of at a show? I dropped of an Incredible Hulk #1 for 1-Day tier of at Wondercon on April 1st and haven't gotten any email
Post 355 IP   flag post


I'm good with splotches. Nuffsaid111 private msg quote post Address this user
What sent me over the edge is not the current TAT.
It is not even that current TAT is inaccurate.

It is the fact we've been promised relief in the form of hiring of new graders and new staff. Great! Waiting waiting waiting - and we get it. Great!

Except how did they do it? - you need to pay double/triple/quadruple to get this improved/guaranteed TAT. When in fact the regular TAT for all us pee-ons who pay the pee-on prices has gone UP! WTF.

There is NO relief for regular customers and it is worse TAT now than prior to all this help. Now, before someone says that the business model and/or blah blah blah paying for the additional service - I say don't promise me something you can't deliver on. Don't promise the general public/pee-ons who were so happy about the relief coming and we got nothing but shafted.

I call that disingenuous and THAT enrages me and it should bother everyone else too.
Post 356 IP   flag post
Collector Fizbit private msg quote post Address this user
Yes it is a valid issue, and they are trying to address it - by continually moving the finish line.

I don't know you SciFi, but I doubt you would be accepting of this if you were at a restaurant and kept getting bumped even though you had a reservation, or getting your car fixed with an estimate of 8 hours and it ended up taking 6x as long as that (and during that time no one returns your phone calls or emails).

Seriously... has everyone lowered their standards and expectations so low that this is OK?

I'm off to send my 4rth email is as many weeks requesting my grades (since the books have been in shipping that long they should be available?).

Any bets on if I get a response?

I'd even be okay with an auto reply stating that they've closed customer service and that no one will ever get back to me. At least then they would be telling me the truth.
Post 357 IP   flag post
I'm good with splotches. Nuffsaid111 private msg quote post Address this user
Quote:
Originally Posted by Fizbit
Seriously... has everyone lowered their standards and expectations so low that this is OK?


I would hope that no one finds the standards that either CBCS or CGC maintain within the general context of a business are acceptable.
I've stated on a number of occasions that these two are a monopoly and control the industry. So if one wants to deal with slabbed comics, you pretty much need to deal with these 2.

If these 2 "lived" in a truly competetive business environment, I'd be running so far from both of them I'd set a world record sprint time.
But they control the $$$, so we live with THEIR standards; not our standards. It's ashame, but that's exactly what it is. Follow the money
Post 358 IP   flag post
If the viagra is working you should be well over a 9.8. xkonk private msg quote post Address this user
@Fizbit grades are available once an order actually ships. Don't know if you sent through the Canadian office or direct but that can make a difference also.
Post 359 IP   flag post
Have I told you about the time I dropped off 3,000 comics at SDCC? Scifinator private msg quote post Address this user
@Fizbit - I have said this before, but restaurant business model is different and bad analogy. In essence, i would not use that model. @Nuffsaid111 - I personally haven’t lowered standards. From the beginning I had and CHOSEN and continue to consciously CHOOSE the economy level service knowing that it was a fluid TAT and that others could cut in front of me. Did i expect to see grading TAT’s at 32 weeks, and Press TAT’s at 71 weeks? No. I do understand all the reasons it got there. They could have shut off accepting new submissions, but I am glad they didn’t. They could have raised prices sooner, but I am glad they didn’t, though they did effectively increase prices by lowering and ultimately ceasing discount specials. In hindsight could they have made some different decisions over the past two years? Sure, but that’s the beauty of hindsight.

As I have maintained all along, as long as CBCS continues to provide me with a quality product (Accurate grading, superior Pressing, etc) at a reasonable low price, I will make a choice as to continued use.

Frankly I don’t believe the current estimated TATs on the lower tiers are accurate…I actually suspect they are much lower than what is posted. The current estimate appear to me to be either miscalculations on the 5 day/7 day work week or over-estimates to tamp down expectations or preparation for maintaining the Guaranteed levels. We will see. Take a quick peak at my most recent Press TAT thread post as most of my oldest submissions are moving well ahead of the previous 71 week estimated press TAT’s. Maybe an anomaly, we will see. But i suspect that CBCS efforts in manpower hiring/training, equipment purchasing are at work.
Post 360 IP   flag post
I'm good with splotches. Nuffsaid111 private msg quote post Address this user
Quote:
Originally Posted by Scifinator
@Nuffsaid111 - I personally haven’t lowered standards. From the beginning I had and CHOSEN and continue to consciously CHOOSE the economy level service knowing that it was a fluid TAT and that others could cut in front of me.


Prior to the "Big Announcement", I was totally and completely in line with this. I, too, only submitted economy knowing full well folks would jump in front of me.

To reiterate and reiterate again - I am furious because I, the customer, was promised more hiring & more personnel to help alleviate the TAT. What did I, the economy customer get? - I got a LONGER TAT, I got a price increase anyway and I feel that was disingenuous and deceitful.

I normally don't get enraged and inflamed on here choosing instead to crack little jokes here and there. But I don't like being deceived and that is where I draw a line in the sand and where my ire stems from
Post 361 IP   flag post
Collector Jsmead1 private msg quote post Address this user
Quote:
Originally Posted by Fizbit

I'm off to send my 4rth email is as many weeks requesting my grades (since the books have been in shipping that long they should be available?).

Any bets on if I get a response?

I'd even be okay with an auto reply stating that they've closed customer service and that no one will ever get back to me. At least then they would be telling me the truth.


This is the customer service response you're looking for then?

Good day Fiz!

We hope this email finds you well.

In response to your recent emails, we've determined they do not warrant a response. We are busy grading and stabbing other submissions (the thing we get paid to do) and don't have time to respond to 4 emails about something you'll find out on your own once you get your shipment.

If you have any other questions and we find that they warrant a real answer, we will be in touch.

Sincerely yours

Etc.
Post 362 IP   flag post
Collector Fizbit private msg quote post Address this user
Frankly I don’t believe the current estimated TATs on the lower tiers are accurate…I actually suspect they are much lower than what is posted.italic text

That is total sarcasm right? Have you not read any of countless posts about how TATs are not what was "estimated" at any given time over the last 12 months? Like not even close.

at time of my submission TAT = 8-12 weeks, currently at 40. yup, sounds like the line is getting shorter... and in a way it is... because they keep moving the finish line.

I don't see how the restaurant model isn't a valid comparison (I'm sure someone will tell to go to the place across the street if I don't like the fact that CBCS has failed to deliver the level of service that they promoted when I gave them my money and my property)

I made a reservation for 8pm on Saturday. I arrived on time, even pre-pay for my meal. Then someone walks in and slips the hostess a twenty and now it's 8:15. someone else walks in, slips the hostess a twenty, now it's 8;30... rinse and repeat until I starve to death.

Had I known that 8-12 weeks actually meant 45 weeks I would've slipped the hostess a twenty and joined the fanboy club, but I didnt have credible information at the time, and I don't have that option now. Guess I'll just sit and smile and pretend that CBCS's sunshine is liquid gold and that I should grateful that they are even willing to consider grading my comics.

CBCS has absolutely no reason to clean up the mess. It is working in their favor. In fact the worse it gets the more higher priced tiers will get utilized. The people who are submitting 100s of books at a time will stick it out - they are getting what was advertised, I (like many others) on other hand did not get what I paid for. Not even close.
Post 363 IP   flag post
Collector Fizbit private msg quote post Address this user
from CBCS

25-Mar-2022, 9:39 pm IST

Steve Borock forwarded us your email. Have you been attempting to use our customer support system? We are very busy but also want to ensure items are coming through to us. Please let us know.

In the meantime, we checked on your order. It is in HS and we have asked production to get it moved through Encap next week and shipped out in the next 2 weeks or less. You should see these changes in its progress soon on your dashboard.

Please check again in a week to see its status. Once it reaches shipping and "completed" you will get an email notification with tracking information.


-------------------------------------------------------------------------------------------------

It's been 3 weeks.... but I'm sure I'll get another email saying that they actually meant MONTHS and not weeks. Come Xmas time I'll get another saying they meant YEARS, but it's xmas - so be happy...
Post 364 IP   flag post
Suck it up, buttercup!! KatKomics private msg quote post Address this user
@Fizbit my guess is they were thinking about non-Canadian orders.

Right now the CBCS Canada route is insanely slow - they wait for enough Canadian orders to put in a tote to ship back all at once - so that adds time.

The Canadian 3rd party handler then sorts and distributes the returns (fedex, canpar etc) and apparently we aren't their main concern (and no CBCS rep on site since the border closure - even though it is open again - to speed things up) so that adds time.

There is by the sounds of it another delay as they wait for confirmation the books were delivered - the Canada site has no CBCS staff so they must gather all the confirmations then send those back to CBCS for the grades to be released? - even more time.

The last few orders I sent through CBCS I had the books in hand for probably a month or more before the grades and notes were available

I too have an order in ship to Canada for months now - I made the mistake thinking that everything would be better by now so opted for the pickup in person - no idea how that will work or if it's even an option anymore!!!

Have another order that was submitted before the one ready to come back - no idea why it hasn't updated to ship to Canada - hope it's just a missed status change - but who the heck knows...... I think if I consult the tea leaves I'll have a better idea than trying to contact 'customer service'
Post 365 IP   flag post
Collector Fizbit private msg quote post Address this user
yeah I get the whole Canada thing, even though the site said (when I submitted) that it was quicker than sending direct.

Still I made allowances for that when I lowered my expectations and in my own mind doubled the posted TAT from 8-12 weeks to 16-24 weeks.

Better safe than sorry right?

My grade 1 math told me that 24 and 45 were not the same. Boy was she dumb, apparantly 24 and 45 are the same, and if not I should be happy because 45 is way more than 24, and bigger is better right?

Or maybe in Canada the math is different...

Metric Math? yeah that's it... that explains everything...
Post 366 IP   flag post
Collector xvipah private msg quote post Address this user
This came in today

Quote:
Originally Posted by xvipah
Had a submission sent in in February. Feb 23rd was order date so I'd guess they got it right around the end of the month.

It was a Rapid tier with a VSP and a press screen. It got shipped out today.

**edit, I could swear I actually sent it in a something like a quickstream? But, they called it rapid, not sure what the differences were.
Post 367 IP   flag post
Collector Supertom private msg quote post Address this user
Quote:
Originally Posted by Nuffsaid111
Suggestion:

For $20, we can get the standard Dashboard - y'know - hit or miss, throw a dart. Might be/not be accurate
For $40 we can get the express dashboard - usually right, but guaranteed to be right 80% of the time
For $60 we can get the Express+ dashboard - guaranteed 90% of the time. Definitely look at it
And for $100 we can get the Super Express dashboard - Guaranteed 100% of the time or your money back.

That's how we roll these days - customer wants something they should be getting anyway - no no no no - you need to pay for that service of getting what you should be getting anyway.


I think they follow the Sex Panther method where 60% of the time, it's right every time.
Post 368 IP   flag post
Collector Supertom private msg quote post Address this user
Quote:
Originally Posted by Fizbit


I don't know you SciFi, but I doubt you would be accepting of this if you were at a restaurant and kept getting bumped even though you had a reservation, or getting your car fixed with an estimate of 8 hours and it ended up taking 6x as long as that (and during that time no one returns your phone calls or emails).

Seriously... has everyone lowered their standards and expectations so low that this is OK?


Don't bother with logical analogies. I've posted some of the most eloquently and hilariously written metaphors that any human could muster and yet they still fall on deaf ears. But you're 100% right. There's no other service based business where this would be tolerated. Steve himself (when referring to Beckett) said that stopping submissions would be a smart move, as to not screw over all the people that have submitted. But there's been zero effort to remedy this situation we're in.

I've been seeing more and more videos and posts of people getting their 2-day modern or high dollar books back relatively quickly so it's clear they're heavily prioritizing the faster tiers now in an attempt to appear like things are back to normal, likely so people will flock to this new "Guaranteed" service. While it's great to see they're more consistently updating the stated TATs, by continuously moving the finish line, it just tells me that they're attitude toward the slower tiers is, "We'll get to 'em when we get to 'em".
Post 369 IP   flag post
I blame the forum gremlins. figment private msg quote post Address this user
On the flip side my CGC Economy orders from September of last year are still sitting idle after 7+ months so at least the TAT abuse is universal. Although I've heard PGX is happy to help out in a timely manner. Maybe one of you folk that's really unhappy could try them out and report back.
Post 370 IP   flag post
Collector Bige private msg quote post Address this user
I've used PGX once and they were garbage.
Post 371 IP   flag post
Have I told you about the time I dropped off 3,000 comics at SDCC? Scifinator private msg quote post Address this user
@Nuffsaid111 - Like I mentioned, I think the Revised TAT low tier estimates are in error or purposeful over estimate. My Pressing seems to be flowing months faster than the previous 71 week estimate and twice as fast as the "490" day posting.
Post 372 IP   flag post
Have I told you about the time I dropped off 3,000 comics at SDCC? Scifinator private msg quote post Address this user
Quote:
Originally Posted by Fizbit
Frankly I don’t believe the current estimated TATs on the lower tiers are accurate…I actually suspect they are much lower than what is posted.italic text

That is total sarcasm right? Have you not read any of countless posts about how TATs are not what was "estimated" at any given time over the last 12 months? Like not even close.


@Fizbit - No, I am dead serious but your mixing the context my reference to the current 244 day Grade/490 day Press TAT estimates with what has occurred over the past two years. In speaking to the hare an now, at the start of the month, when they converted from 31 wk grade / 71 wk press est TAT's to 244 day / 490 day and further said based on 5 day work week, that would equate 49 wk / 98 wk new TAT but if you apply a 5 day work week calculation to the old 31/71 you get a 155 day / 355 day which is what i suspect is probably more in line. Look below to my interaction with CBCS Social Media Specialist @j.Haas in posts 189 & 191 from the "New prices are live" thread. Additionally, as mentioned in post 270 in the Pressing thread, my press submissions are running actually faster than the 71wk or 355/490 day Estimated TAT's.


Quote:
Originally Posted by J.Haas
Quote:
Originally Posted by Scifinator
Quote:
Originally Posted by J.Haas
Quote:
Originally Posted by beastboy1980
Quote:
Originally Posted by Scifinator
By the way, the new TAT's seem to have actually been calculated based on 7 day work weeks, so probably much lower that posted.


any idea what the days are then for members and dealers


The TAT are based on actual business days. So usually 5 days a week, barring holidays.

@J.Haas - I find that interesting, because at 5 business days, 224 day grading TAT equates to 45 weeks when just prior to the Price update, the TAT's for Modern, Expanded, & Consumer were 31-32 weeks. Similarly, the estimated Press TAT was 71 weeks and now, based on 5 busi days, the TAT is now 98 weeks.

Coincidently, if you take the 224 day Grading and 490 day Pressing and divide out by 7 day/week we come up with a much closer to original 32 week and 70 week total TAT.

So please clarify, because those coincidental numbers look way too close to there being a miscalc on the changeover. Or, is it that CBCS just got an even more massive amount of submissions due to the price increase.

Thnx mch.



To my understanding, these reflect our old 7 day week times. However our guaranteed TAT is based on business days instead.

We are expecting more submissions, of course, but we are also hiring and training several more people so that we can produce our same quality at. faster rate.


Quote:
Originally Posted by Scifinator
Quote:
Originally Posted by J.Haas
To my understanding, these reflect our old 7 day week times. However our guaranteed TAT is based on business days instead.


@J.Haas - "To my understanding, these reflect our old 7 day week times." Ok, so correct me if I am wrong, you are saying that the estimated Standard TAT's are based on the old 7 days per week, to the standard TAT's are indeed still 32 weeks for Grading and 71 weeks for Pressing. However, the Guaranteed Express TAT's are instead, based on 5 day work weeks.

If that is indeed correct, is it any wonder there is so much confusion when Standard TAT's are based on apples and Express TAT's are based on oranges. Why not make all based on 5 day work week? In that case the Standard TAT's for the lowest Tiers should be at 160 days for Grading and 355 days for Pressing? That would make much more sense and be uniform.


So based on the above back and forth along with some of my press subs running way faster than estimates, you can see why I am not being sarcastic. But, based on the past two years and the possibility of mass acceptance of guaranteed submissions, I get yours, @Nuffsaid111 , and others agitation. Heck, the lack of clarity on the modified TAT methodology got under my skin. And 5 days later, it remains the same and guess what unless I missed it, @J.Hass did not reply to my response above.
Post 373 IP   flag post
Collector Fizbit private msg quote post Address this user
good to see others getting what they were promised.

CBCS might have the most accurate grades and the best cases, but they score a big fat ZERO when it comes to customer service. for me and many others that's a deal breaker.

will CBCS miss me when I'm gone? nope, and to top it off they make it very clear that they don't give a sh*t.




Post 374 IP   flag post
Have I told you about the time I dropped off 3,000 comics at SDCC? Scifinator private msg quote post Address this user
Quote:
Originally Posted by Supertom
Quote:
Originally Posted by Fizbit


I don't know you SciFi, but I doubt you would be accepting of this if you were at a restaurant and kept getting bumped even though you had a reservation, or getting your car fixed with an estimate of 8 hours and it ended up taking 6x as long as that (and during that time no one returns your phone calls or emails).

Seriously... has everyone lowered their standards and expectations so low that this is OK?


Don't bother with logical analogies. I've posted some of the most eloquently and hilariously written metaphors that any human could muster and yet they still fall on deaf ears.


@Supertom - Restaurant business model and Collectibles Grading business model a not similar models ergo the analogy is not logical nor relevant. Further, the business model was and has been in place since before CBCS existed. Us economy users had a choices. A better analogy might be airline travel. We can choose First Class with the roomy comfy, champagne and nice meals and warm towel or we can choose the economy in the cattle car with the bag of pretzels. Even that analogy is flawed as you still arrive at close to the same time, though you have to weight for the 1st class passengers to exit first. Also, one will not starve waiting for their comics to come back. But even with a restaurant, if you don't have a reservation and the greeter says you wait may be 35 minutes, you could still be waiting 1 1/2 and longer. Don't want that to happen, make a reservation. Don't want to gamble that your submission gets bumped, pay for the higher level of service.

The probability of estimated TAT's changing after we submit has always been there. Sometimes we may have received our submission on time (I have), sometimes faster (I have), and sometimes slower (yup I have seen this also) than the estimated TAT. And yes, I am talking of experiences even before the Pandemic. And, let's not forget that the #2 and much smaller player here has faced not just a Pandemic, supply chain issuer, man power issues, increased business do to rampant speculation, but they were further bombarded with additional flows of business since the 800 lbs gorilla also had skyrocketing TATS (Which are still well beyond normal) and said 800 lbs gorilla increased prices twice in 1 year and also cut membership discounts. We are not in a vacuum only affecting CBCS TAT's. TAT explosion has been wide spread across all of the reputable collectibles grading companies.

And again, PANDEMIC. CBCS was humming along fine before the pandemic. Any CS issue I had, was addressed fairly responsively(though I don't deal with call centers in Bangladesh or where ever I always emailed or PM'd). Estimated TAT's were consistently in late 2019. The Dashboard was consistently updated and relevant. Upgraded from the Clip encasements to the Sonicweld encasements. Legit complaint at that time was no Magazine encasement. Then something was released that turned everything upside down. Thankfully we are still hear to piss and moan about CBCS not returning our calls or emails, or our comics not coming back to us as early as originally anticipated.

So, hold on, here comes the Sugar Coating...I am thankful that they are still in business, that @sborock @stevericketts and their crews are all healthy and focused first on maintain quality output over expeditious processing and holding my hand through the process. I think after the worst possible scenario of many of our lives, a little perspective is due.

I suspect that CBCS knows full well what its shortcomings are. Their past history dictates that they continue to evolve and reconcile their issues. As any good business should. I suspect in due time, not the instant gratification that too many of us expect, they will continue to address issues.
Post 375 IP   flag post
Have I told you about the time I dropped off 3,000 comics at SDCC? Scifinator private msg quote post Address this user
Quote:
Originally Posted by Fizbit
good to see others getting what they were promised.

CBCS might have the most accurate grades and the best cases, but they score a big fat ZERO when it comes to customer service. for me and many others that's a deal breaker.

will CBCS miss me when I'm gone? nope, and to top it off they make it very clear that they don't give a sh*t.






@Fizbit - "good to see others getting what they were promised." That is key, I was promised accurate grades and clear cases and that CBCS would be good custodians of my comics while in there possession. I have always maintained that if that wains or they become too expensive I am gone. I am not paying them to spend time showing me where my comics are in the process, and in these unprecedented time, I for would prefer that they continue to first focus on providing that quality product and correct their deficient CS as a tertiary objective.

Great caption by the way
Post 376 IP   flag post
Have I told you about the time I dropped off 3,000 comics at SDCC? Scifinator private msg quote post Address this user
While I was typing one of the above manifestos, my order 21-1D2905B which was a standard modern no Fast add-ons, Press & Grade was just updated:

6/8/2021 - Delivered to CBCS
4/4/2022 - to Grading Room
4/12/2022 - to Labels
4/13/2022 - to Shipping

Maybe this submission is an anomaly. But maybe, just maybe, the pinnecal has been reached and things are actually getting better.

Just an FYI.
Post 377 IP   flag post
Collector SupaCor private msg quote post Address this user
less than a month


Post 378 IP   flag post
I blame the forum gremlins. figment private msg quote post Address this user
The clock on my first Vintage Express starts today. Any guesses? I'm hoping to get roughly the same turn time as the old Quickstream service. We'll see.
Post 379 IP   flag post
Collector 78pts private msg quote post Address this user
Quote:
Originally Posted by 78pts
I wonder if it will hit a year… received Aug 26… still processing/received… 8mnths… 12x regular moderns. Literally chose CBCS for their ‘faster’ TOT.

I’ve now had 3x submissions back from CGC from October/November… CBCS has lost a customer here.


Still processing…
Post 380 IP   flag post
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