Strange happenings at CBCS16738
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 Collector
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Ginosdad private msg quote post Address this user | |
| So.....I just happened to be looking at my invoice again (from April 2021) and I just noticed a $50 credit. So I checked the paper invoice and they reduced my charges for Green Lantern #21 (1963) and X-Men #8 (1964) from $55 to $30. Is that normal? If so, do I get refunded or do I then have a $50 credit with CBCS? Banking on the sheer unresponsiveness of customer service, I figured I would ask the more knowledgeable first. Thanks for the responses! |
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 Collector
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Happyfacecomics private msg quote post Address this user | |
| JACKPOT BABY - | ||
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 COLLECTOR
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dielinfinite private msg quote post Address this user | |
| @Ginosdad What fees were actually reduced? $25 per book sounds like Signature verification and the remaining $30 sounds like Consumer grading tier. Did you happen to add signature verification to two unsigned books and they refunded those costs? | ||
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Collector
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Ginosdad private msg quote post Address this user | |
| I think I figured it out. I wasn't charged for pressing the two books. Either they didn't press them, or I got a freebie. Wouldn't I be notified if they didn't? Or do they just decide if it doesn't help, they don't press and clean? Sorry, first time using CBCS pressing. Usually go independent. Thanks!! |
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 You do know that the new guy brings the donuts, right?
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DWeeB1967 private msg quote post Address this user | |
| Did you pay for the press screen? If you pay for the press screen then CBCS will examine the book and determine whether pressing will improve it. If so, you pay for pressing. If not you don't. | ||
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COLLECTOR
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dielinfinite private msg quote post Address this user | |
| @Ginosdad If they feel it would not be safe to press the book (too fragile, brittle, etc) they would forego pressing. I would imagine CBCS would normally notify you but given the lackluster customer service on top of the mass volume they are trying to cope with, I think that would be easily missed | ||
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 Beaten by boat oars
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Studley_Dudley private msg quote post Address this user | |
| Depending on how you paid, they can issue a refund to your card or send you a letter with the credit to apply towards a future submission. | ||
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 The Fifth Golden Girl
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sborock private msg quote post Address this user | |
| If pressing decides not to press a book, you do not get informed. You just get a credit if you paid for the pressing. | ||
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Collector
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Ginosdad private msg quote post Address this user | |
| Excellent!!! Thanks for all the responses!! I'll say it again....Love this forum!!! | ||
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 I'd like to say I still turned out alright, but that would be a lie.
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flanders private msg quote post Address this user | |
Quote:Originally Posted by Ginosdad @Ginosdad Well said, this forum is the greatest. |
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 The apple sauce and pudding were the best part...
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Bronte private msg quote post Address this user | |
| @flanders Unless of course you have a short memory.... |
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