Turnaround time 7.016352
 Have I told you about the time I dropped off 3,000 comics at SDCC?
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Scifinator private msg quote post Address this user | |
| @timberghost - grading is a primary category in the process. It is not at all uncommon to have grading on your dashboard bit when you select invoice, you may see Labels, Encapsulation, heatseal, QC, etc. basically, your comics are graded, just not ready to be shipped yet. | ||
| Post 151 • IP flag post | ||
 If the viagra is working you should be well over a 9.8.
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xkonk private msg quote post Address this user | |
| @timberghost like @Scifinator said, there are technically other steps after labels, but I've never seen them on my invoice. Labels usually doesn't take very long, but it isn't usual times right now. I've had an order in labels for a couple months now. I would just keep an eye on the forum for when people say they're getting orders back from around the same time as yours. | ||
| Post 152 • IP flag post | ||
 I'm good with splotches.
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Nuffsaid111 private msg quote post Address this user | |
Quote:Originally Posted by timberghost My advice is to not use the dashboard for timing for now. I never do. For "somewhat" more accurate turnaround, I use the following formula: (Date CBCS received my comics) + (Current stated TAT) + (2 --> 4 week backlog/slush time) I have found to NOT use the TAT that was established when they received your books. Use the current stated TAT regardless of when your books were submitted. I can only say that it has worked for me each and every time. That is my experience. As a final note, and I feel like a broken record: It seems everyone continues to use the Dashboard, then they get riled up because it's just doesn't seem to be accurate. Either "Labels" is not what we think it is; or "Labels" is seriously off with timing. Either way you'll go nuts. Try the formula. It may not work for you, but it has been significantly more accurate for me. |
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| Post 153 • IP flag post | ||
 Collector
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Huntergreene2 private msg quote post Address this user | |
| @Nuffsaid111 Well said. My June order of 12 books, fast pass, fast press arrived back in my hands in November. This was more in line with the TAT in November than it was the TAT in June. | ||
| Post 154 • IP flag post | ||
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If the viagra is working you should be well over a 9.8.
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xkonk private msg quote post Address this user | |
| Got a shipped email today. The order was from the end of February, modern/expanded with pressing. It's arriving two months after I got back my end of January order, so in the time that my books were hanging out CBCS got enough fast pass or faster-TAT orders to slow my stuff down an extra month. I got the "you've made it to grading!" email for this order back at the beginning of September. | ||
| Post 155 • IP flag post | ||
 Collector
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CatCovers private msg quote post Address this user | |
| @xkonk You're just ahead of me, so excited to hear that. I made it to grading Sept. 9 ... I hope I'll be getting my expanded/consumer/rapid/quickstream order with pressing back this week. | ||
| Post 156 • IP flag post | ||
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If the viagra is working you should be well over a 9.8.
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xkonk private msg quote post Address this user | |
| @CatCovers yeah, receiving email was Feb 27, grading was Sep 3 I think. You put rapid and quickstream books in with your expanded/consumer? | ||
| Post 157 • IP flag post | ||
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Collector
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CatCovers private msg quote post Address this user | |
Quote:Originally Posted by xkonk TATs were rather shorter at the time. They're all books for my personal collection, so while I want them back, there's no real reason I need them back. Since I pick up at the CBCS office, I feel bad hassling them with more trips there than I have to make.  |
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| Post 158 • IP flag post | ||
 Collector
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Tombofdracula50 private msg quote post Address this user | |
| I understand the turnaround times but how long is it taking to receive the books in the system. Thank you | ||
| Post 159 • IP flag post | ||
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Collector
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waynemel private msg quote post Address this user | |
| Wow...February? Mine was in May and confirmed it was done with pressing so it looks like mine will be a while longer..... | ||
| Post 160 • IP flag post | ||
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Have I told you about the time I dropped off 3,000 comics at SDCC?
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Scifinator private msg quote post Address this user | |
Quote:Originally Posted by CatCovers @CatCovers - Well, if you don’t “need them”, perhaps send them my way and I can hold and admire them in my collection for a few decades.   |
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| Post 161 • IP flag post | ||
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If the viagra is working you should be well over a 9.8.
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xkonk private msg quote post Address this user | |
| @Tombofdracula50 if it's a regular-speed modern order, I think it's still 6-8 weeks. Your TAT starts when it arrives at CBCS though, not when you see it marked received. | ||
| Post 162 • IP flag post | ||
 Collector
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Jsmead1 private msg quote post Address this user | |
| Wow. So my August order that's been stuck in billing since October likely won't make it to me - based on what I've read - until March/April? Is that accurate? | ||
| Post 163 • IP flag post | ||
 Collector
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Josh7945 private msg quote post Address this user | |
| So people that submitted in early February are starting to get their books. They are saying to add 2-4 months, I think. Maybe I will see my books next year? Should we start counting TAT in years? | ||
| Post 164 • IP flag post | ||
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Collector
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CatCovers private msg quote post Address this user | |
Quote:Originally Posted by Josh7945 Not early February. End of February. And that's grading and pressing with no fast pass anything on the slowest tiers. |
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| Post 165 • IP flag post | ||
 Collector
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Brash private msg quote post Address this user | |
| First time submitting. Will I be notified of the individual grades before I receive them or is it just like Christmas when the box comes? | ||
| Post 166 • IP flag post | ||
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Collector
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CatCovers private msg quote post Address this user | |
Quote:Originally Posted by BrashGrades will be available to view once it ships back to you. I prefer to wait and see them in person, but that's just me. |
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| Post 167 • IP flag post | ||
 Collector
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Whynotv2 private msg quote post Address this user | |
Quote:Originally Posted by Josh7945 Some facts: Here's the other guy's current turn around times along with a book I have over there getting pressed and graded. Current TATs of 197 days for pressing, 132 days for Grading, totaling 329 days. If my math is correct (which it's probably not), a book that is sent at the regular, non-fast track speed, for pressing and grading will take approximately 16-17 months to be returned to the owner. Removing weekends that leaves 260 days in the year (also excluding holidays) in which grading/pressing happens. At 329 days that would translate into approximately 66 weeks meaning that my submission that shows a "received at CCS" (pressing) on October 12 will be back to me roughly the middle of February 2023. And that process is $37 (add $30 to Fast Track both services and reduce the total time to 232 days) excluding shipping or special labels. Looking at CBCS's times, that same process is currently 57 weeks (or 63 weeks if you add the 2 months that someone stated they tend to add for their own estimates). $28 for both services at regular speed. |
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| Post 168 • IP flag post | ||
 Collector
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JustinMabooty private msg quote post Address this user | |
| @Whynotv2 From my experience, CGC's TAT may be long, but the time stated on the site is accurate. I've had over 10 subs come back this year from CGC and all were within the TAT stated on the site at the time I subbed them. CBCS on the other hand had a TAT of 16 weeks when they received mine and now I'm at 27 weeks 1 day with them still in "grading". Point being, how can you compare the TAT of two different companies when one goes grossly beyond the stated TAT on their website and the other does not? I'm sure there are people with different experiences that can counter mine but the fact is not only are my books way past the TAT stated on the site when they were received, but they're now over two weeks past the current stated TAT on the site. |
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| Post 169 • IP flag post | ||
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Collector
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JustinMabooty private msg quote post Address this user | |
| And I'm still not sure if my comics will be mailed to the correct address despite also doing a post about this with no response and the following... I have two subs with CBCS and relocated to a different state in July. In order to change my shipping address, I changed the address in my CBCS profile and sent two emails to ask if this would change the shipping address for the subs and received no response. I called and spoke with a rep and he stated he would update my shipping address for me. About a month later I noticed the address on my online profile had reverted to my old address so I called to verify the shipping address change. I did this by giving the rep my submission number, asking where it would be shipped and he responded with my old address. I then explained that I had called before, tried changing the address and he apologized and said he would update it to my new address. I then noticed about a month later that the addresses on the submissions in my dashboard still had my old address so I called again. I started by asking to verify my shipping address and provided a submission number. The rep then stated my old address was the address this sub would be shipped to. I then explained my issue and that I had already called twice, I'm not sure what I'm supposed to be doing and or how to get the address actually changed, etc. He apologized, stated the actual sub is where they pull the address from and while I was on the phone with him I could see the change to the address in my dashboard sub info. (see below)  At the time, I did not know there was an "invoice" pdf that could be downloaded from the submissions on the dashboard where the progression of the sub is recorded. But now that I have looked at it, I see that the incorrect address is listed on both of those forms. (see below)  Can someone employed at CBCS tell me where the actual shipping labels are generated from and how I can confirm my comics will ship to the correct address? I'm not really sure what else to do at this point and would prefer not having to call for a 4th time. Thanks in advance. |
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| Post 170 • IP flag post | ||
 The Fifth Golden Girl
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sborock private msg quote post Address this user | |
| @JustinMabooty Please DM me and I will try and help you out. | ||
| Post 171 • IP flag post | ||
 Collector
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etapi65 private msg quote post Address this user | |
Quote:Originally Posted by Tombofdracula50 seems like it's taking 6-8 weeks for them to mark them as "received", but that 6-8 counts towards the total TAT. Quote: Originally Posted by Josh7945 Catcovers already responded to this...they were conveying an order that included pressing. Pressing has been backlogged since before the comicapolypse of 2021 with all of the new people rushing into the hobby and sending everything they bought in for grading. Quote: Originally Posted by JustinMabooty Yes, CBCS sucks at updating anything website or customer submission related. It's a big problem. It's also a known, consistent problem that is well covered on forums and accurate TATs are always available in this thread for people doing their homework before sending valuable items through the mail. Their reps at cons are also always accurate (in my opinion) with the TATs they relay regardless of website claims. A TAT is based on what's happening at this exact moment and doesn't represent issues like collector's sending in 3000 issue lots for grading (yes this happens) or a huge flush of money allowing many to jump the line with fast passes during a booming collector's market. Flooding this thread with non-stop complaints about the same thing for the better part of 7 pages is basically trolling (this comment not directed at the forum member I quoted, but rather at the same comments being repeated across 7 pages of this thread and the last 10-15 of the prior thread). |
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| Post 172 • IP flag post | ||
 Collector
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Puckster private msg quote post Address this user | |
| My order is supposed to arrive at the house today. They were shipped by me February 26. I got an email September 1 that they were out of pressing and heading towards grading. No fast pass. | ||
| Post 173 • IP flag post | ||
 Collector
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timberghost private msg quote post Address this user | |
Quote:Originally Posted by figment |
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| Post 174 • IP flag post | ||
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Collector
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Whynotv2 private msg quote post Address this user | |
| @JustinMabooty I was just commenting on the post I quoted with the person basically saying "peace out CBCS" and thinking the grass is greener on the other side. I think one of the original posters/commenters of this thread was complaining about the TAT for CBCS and making it sound like CGS was quicker. Personally, I'm not expecting my first submission to CBCS being signature verified, pressed, graded and back into my hands until maybe this time next year at the earliest based on current times. It's not an "investment" book, but one from my personal collection. The same for the books I have elsewhere...non-investment books that are going to be hung on my wall with the rest |
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| Post 175 • IP flag post | ||
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Collector
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timberghost private msg quote post Address this user | |
| why not just accept CBCS like everywhere else got hit out of the blue. They will get you your books, you just gotta show a little patience. If it's for your PC, like me and your first time, like me, it's one of those times in life you just accept it for what it is. The only ones losing their minds are the ones that was hoping to cash in and try to make money off saling the books, unlike me. Relax, CBCS is doing the best they can under the strain of all the band wagon fortune hunters. Maybe not all but I promise, from what I've gotten from the other guys. I'll ride with CBCS. The whole loan thing even makes me a little red around the face. It is childish to me to try and use such attack on a company that I promise you understands completely what the customers are feeling and how many times must they apologize and try to explain? Just try to see things from thier perspective and take it for what it is. As a newbie i have asked a thousand questions cause i dont know the process. But im just personal collector and understand. My books will get back to me.chill and ride the ride. Just my 2 cents. | ||
| Post 176 • IP flag post | ||
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Collector
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timberghost private msg quote post Address this user | |
Quote:Originally Posted by timberghostover look this I decided to just get on my small soap box and make a post directed at who ever feels the glow |
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| Post 177 • IP flag post | ||
 Collector
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PhantomStranger271 private msg quote post Address this user | |
| Not sure if this helps anybody, but my order from April of 12 comics, all Modern with pressing, just entered grading last week. Great to see some progress. Hopefully before Christmas, but who knows? | ||
| Post 178 • IP flag post | ||
 Collector
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jhrey66 private msg quote post Address this user | |
| 1st time submitter here, I had posted earlier in the year one of these threads pretty frustrated with the lack of communication on the process like so many, finally got my ship notification. my order was a modern 25 book prescreen sent to CBCS 5/24/21 received acknowledgement and processing update 6/25/21 - this was the biggest issue waiting a month to find out they actually got and logged your books. Grading 12/9 Shipped 12/16 17/25 made my prescreen cut... So TAT was 206 days... I'm good with my investment and results here, but the experience has somewhat changed my perspective on getting books slabbed specifically what books to grade and what tier to submit.. |
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| Post 179 • IP flag post | ||
 Collector
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rgreenson private msg quote post Address this user | |
| Question for anyone from CBCS or anyone that has an idea of what this could mean. I sent a submission directly to Dallas (Not the Canadian portal for this one). I Got an email today saying they have the books and they've moved them into the "Staging" queue....and in about 8 to 10 weeks will be marked as officially received. So that means the turn around time doesn't start until that email arrives? I would like some clarity because I know that the TAT starts to count down after it's received, but they received it's just not officially received. ... See my confusion Thanks RG |
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| Post 180 • IP flag post | ||