Turnaround time 7.016352
 If the viagra is working you should be well over a 9.8.
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xkonk private msg quote post Address this user | |
| @Reelgee press screen is on the same TAT timeline as pressing. They don't look at the book to make the screen decision until they would be ready to press it anyway. If they decide not to press it I guess it will move along a little faster. | ||
| Post 751 • IP flag post | ||
 Collector
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Sigillite private msg quote post Address this user | |
| I personally dropped off 4 items to be pressed and signatures verified back on 31May and I have no idea how much longer I have. Can anyone give me an estimate? There's a 181 and 3 Bronze. | ||
| Post 752 • IP flag post | ||
 Collector
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dameki private msg quote post Address this user | |
| Finally got an email today that my March 22, 2021 order is now being put into cases and ready for shipment. 16 books press screen and grading with no fast press or fast pass. Wooooooooooooooooooooooooooooooooooooooooooooooooooooo | ||
| Post 753 • IP flag post | ||
 Collector
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Reelgee private msg quote post Address this user | |
| Thanks | ||
| Post 754 • IP flag post | ||
 Collector
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Ramage23 private msg quote post Address this user | |
| Yay my books are marked as "ShipToCanada" !! Hoping my dashboard will update soon with grading info. | ||
| Post 755 • IP flag post | ||
 No rust here...
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Nearmint67 private msg quote post Address this user | |
| @Scifinator Stopped watching that pot so it could boil. Finally in grading after 24 weeks. So now I just shipped another 30 books in today. What do you say....30 for 30???? 30 weeks to get these 30 back? Hmmmmm.... Better start prepping the next batch to send in. Trying to do 30 books every other month. Next year 30 books every month?!?...lol....maybe.. |
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| Post 756 • IP flag post | ||
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No rust here...
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Nearmint67 private msg quote post Address this user | |
| Today's Submission just mailed with grade pre-screen. Adventures on the Planet of the Apes #6 [1976]Newsstand Edition 9.6 Alpha Flight #1 [1983] 9.6 x2 Amazing Spider-Man #197 [1979]Newsstand Edition 9.6 Amazing Spider-Man #365 [1992] 9.6 Avengers #257 [1985] 9.6 DC Comics Presents #49 [1982] 9.6 Droids #1 [1986]Newsstand Edition 9.6 Firestorm #1 [1978]Newsstand Edition 9.4 x2 Ghost Rider #28 [1992] 9.8 Ms. Marvel #19 [1978]Newsstand Edition 9.6 New Mutants #1 [1983] 9.6 Punisher #1 [1986] 9.4 x2 Spawn #139 [2004] 9.8 Spectacular Spider-Man #1 [1976] 9.4 Spectacular Spider-Man #23 [1978]Newsstand Edition 9.6 Spectacular Spider-Man #8 [1977]Newsstand Edition 9.6 Spectacular Spider-Man #98 [1985] 9.6 Spectacular Spider-Man #9 [1977]Newsstand Edition 9.6 Super-Villain Team-Up #1 [1975] 9.6 The Punisher #1 [1987] 9.8 Uncanny X-Men #130 [1979] 9.6 Venom: Lethal Protector #1 [1993] 9.8 x2 Wolverine #1 [1982] 9.6 X-Men #158 [1982] 9.6 X-Men #171 [1983]Newsstand Edition 9.6 X-Men #283 [1991] 9.8 Birthday is end of August. Hoping to have a nice CBCS unboxing party....  |
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| Post 757 • IP flag post | ||
 Suck it up, buttercup!!
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KatKomics private msg quote post Address this user | |
Quote:Originally Posted by Ramage23 I hate to be the bearer of bad news...I will say you will have your books...3 weeks before the notes are released...gonna put 25cents on the 3 week square! They won't release until CBCS Canada lets CBCS Dallas know they got the confirm deliver notice...takes a while.......... Anyone have 25 cents for the 2 week square??...should we do 25cent days instead and really open up the jackpot??!! |
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| Post 758 • IP flag post | ||
 Collector
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Oxbladder private msg quote post Address this user | |
Quote:Originally Posted by KatKomics Put me down for five weeks! |
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| Post 759 • IP flag post | ||
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Collector
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Oxbladder private msg quote post Address this user | |
Quote:Originally Posted by Londonman454 Your books likely arrived at Oakville close to when the last truck shipped out...or they piled up a ton of orders in the nearly 3 months my order sat in Oakville. My books got marked as received the day your books got to Oakville. |
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| Post 760 • IP flag post | ||
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Collector
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Oxbladder private msg quote post Address this user | |
Quote:Originally Posted by Silversorrow They need to drop TAT Estimates and just say what dates they are working on. Of course they would need to actually maintain the information on the website... |
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| Post 761 • IP flag post | ||
 I wish I had a title.
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ComicNinja0215 private msg quote post Address this user | |
| Got a rapid tier going in and four books for straight grading. Let the games begin. | ||
| Post 762 • IP flag post | ||
 Collector
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Huntergreene2 private msg quote post Address this user | |
Quote:Originally Posted by KatKomics I'll throw a whole loonie on "you'll have to ask someone to close the invoice" |
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| Post 763 • IP flag post | ||
 Collector
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cwazywabbit private msg quote post Address this user | |
| Just received 1 of 2 orders from April. 17 moderns, no press, no fast pass. Start to finish - 10 months. Grades not as good as I thought they'd be (they've been bagged with backing for over 30 years - thought they were near mint), but at least they're back and in slabs. Now starts the wait for grader's notes to be made available. |
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| Post 764 • IP flag post | ||
 I'm good with splotches.
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Nuffsaid111 private msg quote post Address this user | |
Quote:Originally Posted by cwazywabbit 10 months is approximately the stated turnaround time of 25 weeks.... y'know... give or take a delta of "forever". Remember: TAT is just an approximation  |
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| Post 765 • IP flag post | ||
 Captain Accident
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the420bandito private msg quote post Address this user | |
Quote:Originally Posted by Nuffsaid111 Once again...they need to post the exact turnaround times. Approximations just create customer angst. The truth will set you free. C'mon CBCS. |
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| Post 766 • IP flag post | ||
 Collector
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Whynotv2 private msg quote post Address this user | |
Quote:Originally Posted by cwazywabbit Just because they're bagged and boarded doesn't mean that things can't happen. Too many in a box can crease spines, just as not enough in a box can cause some bending. Where they are stored plays a part as well. Too much humidity and not enough will do things to the paper. After all, they aren't airtight seals being in just bags. Not to mention that boards from back in the day had some issues with their coatings and interacting with the covers. So it may be any combination of those things (plus finger prints from handling them potentially from you, or being put on the shelf at your local store) that caused a decrease in grade! Glad you got some of your books back though! |
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| Post 767 • IP flag post | ||
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Collector
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Whynotv2 private msg quote post Address this user | |
Quote:Originally Posted by the420bandito As a new customer, I will disagree. What happens when they post exact TATs and that stated time is not met for whatever reason (power outage, weather issues, delivery problems, supplier issues for cases/labels/ink/etc., or simply people paying to skip to the front of the line as is most often the case)? I can tell you, people will be even more pissed when they're even a day off OR if the quality goes down. I'd rather have an approximate time they should move through the process and be returned to me fully graded that I can add a few/several weeks based on knowing some submissions will be jumped up due to others paying more for expedited grading. Then there's the reverse and possibly getting things returned at that TAT estimate or earlier (a long shot apparently, but still could happen.) People fail to realize that this happens all of the time in other sectors, specifically those that provide a custom service. CBCS (and CGC) are both providing custom services. Each book is a custom piece and every book is going to be different. Yeah, you order something from Amazon and get it within a day or two of ordering, but those are mass produced, stocked items and thus, far different than having a comic book scrutinized over by a few people, a custom label created, images taken, entered into a database, encapsulated, packaged, and finally shipped. Does it suck sometimes? Sure. We're a society of instant gratification and self-entitlement. We want what we want and want it now. I'm thinking of starting my own grading service and calling it "One Day Grading" and will have the guarantee that if it's not done in a day, then you get it free (minus shipping). My price? $5 per comic, send in 5 or more at a time and it's $4 each. I'm going to print up a bunch of stickers printed with 0.1 to 10.0 in tenths. Book comes in, I look at it, slap a sticker directly onto the cover and throw it in a mailer with my business card and the subtext of "You get what you pay for". I'm going to put CBCS and CGC out of business with a turnaround like that!!!! |
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| Post 768 • IP flag post | ||
 Collector
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Supertom private msg quote post Address this user | |
| @Whynotv2 I agree that exact TATs would be a nearly impossible goal to achieve, but if they could at least get in the ballpark and keep our dashboards up to date that would be a massive improvement and quell a lot of the frustrations. A better comparison would be something like a restaurant. Our experience is like if the host says your table will be ready in 45 mins, they take money up front, then 2 hours later you're still sitting outside with stomach cramps. You approach the host and ask what's taking so long and they say "Sorry, a bunch of people came in after you and agreed to pay more for their food so we bumped you, like, waaaay down the list". Then they just stare at you blankly and slowly walk away backwards into the kitchen. Then some regular at the bar who's chowing down on their 12th order of fully loaded potato skins yells at you, "Stop being so needy! Be patient! The food is awesome. Just be happy you found a parking spot! The restaurant across the street is just as bad." The frustrations aren't purely about the long wait, it's being in the dark the entire time. No service based business should ever take on more work than they can feasibly handle in a reasonable amount of time. What's feasible is their job to figure out, what's reasonable is our job to figure out. |
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| Post 769 • IP flag post | ||
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Collector
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Whynotv2 private msg quote post Address this user | |
Quote:Originally Posted by Supertom I don't like that restaurant example simply because I have paid in advance (special event tickets) and when I walk in at the time of the event, my table is ready. I don't think there's a really good example either way, BUT I agree with the better communication/updates within the dashboard as to where things stand. Hopefully that's something that CBCS invests in in the future. My current order has been out of VSP for a few/several weeks and in pressing. My dashboard says next to nothing. Maybe "processing", I forget off the top of my head, but definitely not "pressing". |
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| Post 770 • IP flag post | ||
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Collector
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Supertom private msg quote post Address this user | |
Quote:Originally Posted by Whynotv2 That's exactly why it's the perfect example. That's how it should work. If it worked any other way, there'd be riots in the Applebee's parking lot every Friday night. |
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| Post 771 • IP flag post | ||
 Have I told you about the time I dropped off 3,000 comics at SDCC?
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Scifinator private msg quote post Address this user | |
| @Supertom @Whynotv2 - Restaurant example is an asinine example. With a restaurant, everyone is paying for the same service and on a strictly first come first serve basis unless they take reservations. Comic Grading is has is a pay for level of service. You pay for higher cost tiers and Fast passes, you get faster service and cut the line. You pay economy (like I do) you may, can, and are currently getting bumped to the back of the line. As such, the estimated TAT's at the time of submission are subject to change and lengthening. |
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| Post 772 • IP flag post | ||
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Collector
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cwazywabbit private msg quote post Address this user | |
Quote:Originally Posted by Supertom Do you get unlimited bread or nachos while you wait? I wouldn't object to 10 months of that. |
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| Post 773 • IP flag post | ||
 Collector
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warlordofmars private msg quote post Address this user | |
| CGC shows what week of boxes they are currently opening, which I know is not grading. Maybe it would be nice if CBCS had an indicator (week received) that would show which week they are currently grading, like we are currently grading comics received the week of June 15, 2021. At least you would have some idea of where your books are in the process. | ||
| Post 774 • IP flag post | ||
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Collector
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Supertom private msg quote post Address this user | |
| @Scifinator And you've once again completely missed the point of my post. My point was, and has always been, if other commonly used service base businesses operated as the grading companies do, we wouldn't tolerate it. We commit to paying for a service based on the information set forth on the website. Yes, we all understand that the stated TATs are estimates, approximations, best guesses. But even with estimates, the expectations are set. The President himself said that they honor the TATs at the time the submission arrives at CBCS. But many of us are experiencing otherwise. Please tell me where on the website it says that TATs vary wildly depending on how many other people cut in front of you, or if CGC raises their prices, or market demand, or ANY other factor? I guess that's why you're here! For months now you just continue to state what is happening, rather than what should be happening, and I can't for the life of me figure out why you've chosen to endlessly defend a business regardless of everyone else's experiences. |
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| Post 775 • IP flag post | ||
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I'm good with splotches.
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Nuffsaid111 private msg quote post Address this user | |
| The bottom line is this situation is correctable in various different ways; but it's just been left fallow for a long time. This is not hiring and training new people. This is not new engineering needed for the design of slabs; this is not asking to improve upon TATS. It's simply asking for some reasonable transparency and/or managing customer expectations. I don't know in what world that 25 weeks is "approximately" or an "estimation" of 10 months. Not in any context or environment I can think of. Make it 40 weeks TAT and I will sing victory and happiness when I get them back in 39 weeks. (hint hint: managing customer expectations) |
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| Post 776 • IP flag post | ||
 Collector
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Matusa96 private msg quote post Address this user | |
| How quickly do books move from "shipping" to "shipped?". Mine has been "shipping" for about 2 days and I would love to be able to check the grades already. | ||
| Post 777 • IP flag post | ||
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Have I told you about the time I dropped off 3,000 comics at SDCC?
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Scifinator private msg quote post Address this user | |
| @Matusa96 - Could be anywhere from a day to a couple of weeks. Most recently from my own experience and reports, looks like shipping to shipped has been about 2-4 business days. | ||
| Post 778 • IP flag post | ||
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Collector
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Supertom private msg quote post Address this user | |
Quote:Originally Posted by Nuffsaid111 I completely agree. But sadly, based on a few recent interviews I’ve watched, these extended delays and inability to offer basic customer services are simply seen as “Business is doing great. We’re busier than ever!” As long as they see this as a success nothing will ever change. Especially if certain high volume customers  continue to stay complacent. |
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| Post 779 • IP flag post | ||
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Have I told you about the time I dropped off 3,000 comics at SDCC?
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Scifinator private msg quote post Address this user | |
| @Nuffsaid111 - The estimated TAT's are for domestic submissions and thankfully we have not had to endure the additional delays due to border closures, provincial lockdowns and Oakville closure like @cwazywabbit and other Canadian submitters have had to endure. As far as managing expectations and transparency...I don't think anyone could have predicted the exponential increase in submissions that would befall the collectibles grading industry with the start of the pandemic nor many of the cascading ramifications such as even being able to hire staff to deal with the influx. @Supertom - I think I have a pretty decent grasp on what your points are and have been. While you are correct in stating "For months now you just continue to state what is happening" you are errant in your assertion that I am here defending CBCS. Stating facts or reasons are not attempts to defend, but are meaningful engagement. Unlike some, there are many who, as I initially did, come to the forum to get guidance form more experienced members. As I now have a fair amount of experience with comics submitted throughout 2019, 2020, 2021, and now 2022, I do try to help provide some clarity to questions and color to the current status. As an example, my most recent grade only modern (economy) submission that I received back took about 32 weeks which is beyond the estimated TAT. Some may not like a business model that chooses to cater to those who opt to pay a premium for expedited service. But the fact is, this model exists. And when one sees such a business model one should know that may experience added delays. It is implied in such a model. So, if one chooses to opt for economy service (meaning the higher payer get preference in line) then one should not be angry when the their wait in line increases. I have never used a Fast Pass nor a Fast Press and well over 95% of my submissions have been in the slowest or economy level tiers. The past two years have been unprecedented. I understand that. I understand the risks I took when I opted for non-expedited services. I understand and agree with CBCS's decision to pull staff from constantly updating us on where our comics are in the process to help keep that TAT's from ballooning faster and further than they have been. Now that they have some extra staff, I understand why they may be update current submissions received as opposed to going back to update all of us who have not received updates. I have seen how CBCS looks and operates when they are backed up and how they operate when they are not backed up. I choose to be patient and not act in an impetuous or entitled manner. |
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| Post 780 • IP flag post | ||