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I'd like to say I still turned out alright, but that would be a lie. 27.92K	27.92K flanders private msg quote post Address this user	plus 1 plus 1 plus 1 1
	I checked my invoice today and the order that was delivered to CBCS on July 6th is now in labels! I was expecting to wait until February to have them completed and I know the labels stage can take time, but I'm happy with the progress and I'm looking forward to seeing the grades and hopefully a bill for over $1000 which will mean a good amount of my books passed the grade screen. Quote: Originally Posted by CatCovers They've been in labels for about three months now, which, yeah, is starting to feel a little frustrating. Hopefully my labels journey is less than a month, maybe they're starting to get on top of things. Still not sure why it says pay by "personal check" when I selected credit card, but I'm sure that'll be cleared up. I'm weird about sending an additional order in while another is processing, but I'll be getting another submission ready soon.
	3 years ago	Post 951 • IP flag post

Collector 161	161 JustinMabooty private msg quote post Address this user	plus 1 plus 1 plus 1 6
	Quote: Originally Posted by etapi65 Quote: Originally Posted by JustinMabooty They could do something crazy like pause submissions for a month so they could catch up. Can they, though? People can have a downloaded copy of their submission form and keep printing out submissions to send. You can't stop the mail. They could, potentially, increase their various expedited services turnaround to keep the "order jumping" at a minimum, but then customers paying for higher tiered services may be the customers with more capital. Not the people you'd want to disenfranchise. No grading company could have predicted accurately the runaway market created by the COVID shutdown and Spring crypto bubble allowing a entire new subset of the population to become flush with cash and start dumping it into collectibles. It's unfortunate the impact this has had on long-term and established collectors, almost being skewed to reward band-wagoners. That's just not CBCS's problem. Ultimately, they need to find more, qualified people and employee shortages are impacting nearly every sector of the global economy at the moment. I'm very happy I don't collect trading cards to be graded...those turn arounds are over a year and they jacked up the price to unreal levels to decrease submission. I don't want that to happen here. They couldn't predict it but their main competitor was able to keep their TATs accurate. When said competitor significantly increased their TAT, I decided to try CBCS. It's now 7-8 weeks past the original TAT and still in "labels". If I subbed to their competitor, I would have them back by now. If they can't stop new submissions, then they need to alter the TAT for all incoming books, not just continually extend the TAT of books that have been sitting with them already. Your take that they should be disenfranchising one group of customers over another is insane IMO and generally wouldn't be considered a great business strategy. Not only did they not pause subs until they're caught up, which you think isn't possible despite PSA figuring out how to do this, they added a "WHY CBCS" tab on their homepage with a list of reasons why people should be subbing to CBCS NOW. Not in the future once they're caught up but right now. Does this make sense to you? They're apologizing here in this thread for the delays, stating they're hiring more people (which means they don't have enough right?) while actively trying to get more business. Perception matters IMO. Don't apologize to me because you're way behind, need more employees, can't keep up and expect me to be sympathetic in regards to the delays while actively trying to drum up more business. Look at it from your customers' perspectives.
	3 years ago	Post 952 • IP flag post

I'd like to say I still turned out alright, but that would be a lie. 27.92K	27.92K flanders private msg quote post Address this user	plus 1 plus 1 plus 1 0
	Quote: Originally Posted by zacheis I’ve requested to have my books sent back regardless if graded or not. Had books pressed but Jeez 9 months!!! You should just wait it out. 9 months to a year isn't unreasonable anymore for pressing and grading. CGC is the same turnaround and trading cards take even longer. You need to adjust your expectations for what is now the new industry norm until they're able to hire and retain more employees to handle the increased volume. This isn't something that happens overnight. What's the alternative? You get them back and send to CGC to wait another six months and pay more money for shipping and grading? This doesn't sound very reasonable.
	3 years ago	Post 953 • IP flag post

Collector 4.85K	4.85K Lonestar private msg quote post Address this user	plus 1 plus 1 plus 1 1
	Quote: Originally Posted by flanders I checked my invoice today and the order that was delivered to CBCS on July 6th is now in labels! Awesome news. I'm hopeful my submission from late July is not too far out.
	3 years ago	Post 954 • IP flag post

Collector 161	161 JustinMabooty private msg quote post Address this user	plus 1 plus 1 plus 1 0
	They received mine on 6/8 and they're in labels. Just grading, no pressing. Any idea how long "labels" is supposed to take?
	3 years ago	Post 955 • IP flag post

Collector 6	6 jef private msg quote post Address this user	plus 1 plus 1 plus 1 0
	Quote: Originally Posted by sborock @jef Just checked. You sent the books to be pressed 1st. That would be your hold up. Pressing is very behind. Just wanted you to let you know. Sorry for the long wait. I sent 10 books in for grading, and some for pressing. If I had sent 300 books in, yeah, I can see how it would take awhile.
	3 years ago	Post 956 • IP flag post

I'd like to say I still turned out alright, but that would be a lie. 27.92K	27.92K flanders private msg quote post Address this user	plus 1 plus 1 plus 1 14
	Quote: Originally Posted by jef I sent 10 books in for grading, and some for pressing. If I had sent 300 books in, yeah, I can see how it would take awhile. You must be used to CGC where they refuse to combine shipping on different tiers/pressing orders which substantially increases costs to consumers. CBCS won't split your orders and ship separately unless you create separate invoices and ask them to do so. The amount of comics you submit doesn't affect where you are in the queue. I'm actually impressed you got a response from the company president and are still whining.
	3 years ago	Post 957 • IP flag post

Collector 580	580 Supertom private msg quote post Address this user	plus 1 plus 1 plus 1 6
	Quote: Originally Posted by flanders Quote: Originally Posted by jef I sent 10 books in for grading, and some for pressing. If I had sent 300 books in, yeah, I can see how it would take awhile. You must be used to CGC where they refuse to combine shipping on different tiers/pressing orders which substantially increases costs to consumers. CBCS won't split your orders and ship separately unless you create separate invoices and ask them to do so. The amount of comics you submit doesn't affect where you are in the queue. I'm actually impressed you got a response from the company president and are still whining. @jef yeah dude. Stop being so ungrateful. It’s like if you find a hair in your mashed potatoes but the manager comes out and apologizes, you better start eating around it and be happy you have mashed potatoes at all. I’ve learned that sadly you’re only going to get two types of feedback on this forum. The vast majority of the posts will be people expressing their similar frustrations and confusion, while a small subset of people with 10k plus posts vehemently defending the status quo and telling you that it’s your fault for not setting your expectations lower than what’s advertised on the website, it’s your fault for not understanding the current market, and there’s no way, no how, not a damn thing anyone can do about it. Any suggestions against the status quo will be deemed stupid, impossible and/or bad for future business despite other grading companies doing similar things. Unless you, yourself own a grading company you’re not allowed to criticize or offer suggestions for improvement. You are not a customer here paying hundreds of dollars for a service, you’re merely an servant to the comic gods and just be thankful your paper treasures can one day be blessed by their gracious touch. @flanders Is right about one thing. Your order isn’t slowed because you submitted 300 books, it’s because a bunch of speculation junkies submitted 300 books before you (or after and fast passed ahead of you). But just think about how good that will be for CBCS when all those slabs hit the market! So really you should be thanking them and eating your dang mashed potatoes.
	3 years ago	Post 958 • IP flag post

I'm a McNugget guzzler. 35.89K	35.89K HeinzDad private msg quote post Address this user	plus 1 plus 1 plus 1 7
	Hair is harmless, especially 1. You ever see where a tater grows???
	3 years ago	Post 959 • IP flag post

Collector 580	580 Supertom private msg quote post Address this user	plus 1 plus 1 plus 1 7
	Quote: Originally Posted by HeinzDad Hair is harmless, especially 1. You ever see where a tater grows??? Based on your name I’m going to assume you’re in the Ketchup business and therefor directly tied to the success of potatoes farmers! You won’t fool me potato shill!
	3 years ago	Post 960 • IP flag post

I'm a McNugget guzzler. 35.89K	35.89K HeinzDad private msg quote post Address this user	plus 1 plus 1 plus 1 3
	Quote: Originally Posted by Supertom Quote: Originally Posted by HeinzDad Hair is harmless, especially 1. You ever see where a tater grows??? Based on your name I’m going to assume you’re in the Ketchup business and therefor directly tied to the success of potatoes farmers! You won’t fool me potato shill! No on the Catsup business.... Yes on the well played sir!!!
	3 years ago	Post 961 • IP flag post

I'm waiting.... (tapping fingers). Splotches is gettin old! 20.19K	20.19K Nuffsaid111 private msg quote post Address this user	plus 1 plus 1 plus 1 12
	I think it's about time that the "status" is removed from the Dashboard. It's not accurate and it's amping up the frustration level. Leave it as received date and let everyone just do the addition of current TAT (pressing if applicable) to the CBCS received date. If that simple formula is incorrect... well then I am completely out of ideas to make an incremental improvement.
	3 years ago	Post 962 • IP flag post

I'd like to say I still turned out alright, but that would be a lie. 27.92K	27.92K flanders private msg quote post Address this user	plus 1 plus 1 plus 1 3
	Quote: Originally Posted by Supertom I’ve learned that sadly you’re only going to get two types of feedback on this forum I'm fine with people complaining, but when you get a prompt reply from the company and are also corrected after providing a misleading post about how grading alone is taking over 7 months, it's hard to side with guy.
	3 years ago	Post 963 • IP flag post

26.16K	26.16K HAmistoso private msg quote post Address this user	plus 1 plus 1 plus 1 0
	Quote: Originally Posted by HeinzDad Quote: Originally Posted by Supertom Quote: Originally Posted by HeinzDad Hair is harmless, especially 1. You ever see where a tater grows??? Based on your name I’m going to assume you’re in the Ketchup business and therefor directly tied to the success of potatoes farmers! You won’t fool me potato shill! No on the Catsup business.... Yes on the well played sir!!! TotFather?
	3 years ago	Post 964 • IP flag post

I'm a McNugget guzzler. 35.89K	35.89K HeinzDad private msg quote post Address this user	plus 1 plus 1 plus 1 3
	Quote: Originally Posted by WMorse Quote: Originally Posted by HeinzDad Quote: Originally Posted by Supertom Quote: Originally Posted by HeinzDad Hair is harmless, especially 1. You ever see where a tater grows??? Based on your name I’m going to assume you’re in the Ketchup business and therefor directly tied to the success of potatoes farmers! You won’t fool me potato shill! No on the Catsup business.... Yes on the well played sir!!! TotFather? BabyHashbrowns?
	3 years ago	Post 965 • IP flag post

-Our Odin- Rest in Peace 39.35K	39.35K Jesse_O private msg quote post Address this user	plus 1 plus 1 plus 1 1
	Quote: Originally Posted by HeinzDad Quote: Originally Posted by WMorse Quote: Originally Posted by HeinzDad Quote: Originally Posted by Supertom Quote: Originally Posted by HeinzDad Hair is harmless, especially 1. You ever see where a tater grows??? Based on your name I’m going to assume you’re in the Ketchup business and therefor directly tied to the success of potatoes farmers! You won’t fool me potato shill! No on the Catsup business.... Yes on the well played sir!!! TotFather? BabyHashbrowns? Are you related to tater salad?
	3 years ago	Post 966 • IP flag post

I'm a McNugget guzzler. 35.89K	35.89K HeinzDad private msg quote post Address this user	plus 1 plus 1 plus 1 3
	Quote: Originally Posted by Jesse_O Quote: Originally Posted by HeinzDad Quote: Originally Posted by WMorse Quote: Originally Posted by HeinzDad Quote: Originally Posted by Supertom Quote: Originally Posted by HeinzDad Hair is harmless, especially 1. You ever see where a tater grows??? Based on your name I’m going to assume you’re in the Ketchup business and therefor directly tied to the success of potatoes farmers! You won’t fool me potato shill! No on the Catsup business.... Yes on the well played sir!!! TotFather? BabyHashbrowns? Are you related to tater salad? I might be a redneck if I am...
	3 years ago	Post 967 • IP flag post

-Our Odin- Rest in Peace 39.35K	39.35K Jesse_O private msg quote post Address this user	plus 1 plus 1 plus 1 3
	@HeinzDad touché
	3 years ago	Post 968 • IP flag post

I'm a McNugget guzzler. 35.89K	35.89K HeinzDad private msg quote post Address this user	plus 1 plus 1 plus 1 3
	I feel like an artist with a brush right now.
	3 years ago	Post 969 • IP flag post

I've spent years perfecting my brand of assholery. 56.42K	56.42K DrWatson private msg quote post Address this user	plus 1 plus 1 plus 1 3
	Quote: Originally Posted by HeinzDad Hair is harmless, especially 1. I don't know. I've come across some pretty angry pubes.
	3 years ago	Post 970 • IP flag post

I'm a McNugget guzzler. 35.89K	35.89K HeinzDad private msg quote post Address this user	plus 1 plus 1 plus 1 0
	Quote: Originally Posted by DrWatson Quote: Originally Posted by HeinzDad Hair is harmless, especially 1. I don't know. I've come across some pretty angry pubes. The only angry one I could imagine would be in grown.
	3 years ago	Post 971 • IP flag post

I've spent years perfecting my brand of assholery. 56.42K	56.42K DrWatson private msg quote post Address this user	plus 1 plus 1 plus 1 3
	Quote: Originally Posted by HeinzDad I feel like an artist with a brush right now. Kind of like a bald Bob Ross.
	3 years ago	Post 972 • IP flag post

I'm a McNugget guzzler. 35.89K	35.89K HeinzDad private msg quote post Address this user	plus 1 plus 1 plus 1 0
	Quote: Originally Posted by DrWatson Quote: Originally Posted by HeinzDad I feel like an artist with a brush right now. Kind of like a bald Bob Ross. Thats semi balding fella. Unless you apply a shave and nones the wiser.
	3 years ago	Post 973 • IP flag post

Masculinity takes a holiday. 37.28K	37.28K EbayMafia private msg quote post Address this user	plus 1 plus 1 plus 1 7
	@Supertom You know we're all in the same boat, right? We've all go books sitting there as long or longer than @jef. Many of us do 50X the business with CBCS that @jef is doing. How would you like us to respond the 54th time someone like this comes on the forum?
	3 years ago	Post 974 • IP flag post

I've spent years perfecting my brand of assholery. 56.42K	56.42K DrWatson private msg quote post Address this user	plus 1 plus 1 plus 1 6
	Quote: Originally Posted by EbayMafia @Supertom You know we're all in the same boat, right? We've all go books sitting there as long or longer than @jef. Many of us do 50X the business with CBCS that @jef is doing. How would you like us to respond the 54th time someone like this comes on the forum? Personally I think the appropriate response would be, "Suck it up, Buttercup." A P.S. would be, "Processing is not a status."
	3 years ago	Post 975 • IP flag post

I don't believe this....and I know you don't care that I don't believe this. 76.13K	76.13K GAC private msg quote post Address this user	plus 1 plus 1 plus 1 4
	Quote: Originally Posted by Supertom I’ve learned that sadly you’re only going to get two types of feedback on this forum. The vast majority of the posts will be people expressing their similar frustrations and confusion, while a small subset of people with 10k plus posts vehemently defending the status quo and telling you that it’s your fault for not setting your expectations lower than what’s advertised on the website, it’s your fault for not understanding the current market, and there’s no way, no how, not a damn thing anyone can do about it. Any suggestions against the status quo will be deemed stupid, impossible and/or bad for future business despite other grading companies doing similar things. Unless you, yourself own a grading company you’re not allowed to criticize or offer suggestions for improvement. You are not a customer here paying hundreds of dollars for a service, you’re merely an servant to the comic gods and just be thankful your paper treasures can one day be blessed by their gracious touch. Holy crap!!! A forum newb finally gets it!! We're all in this together.
	3 years ago	Post 976 • IP flag post

Collector 12	12 Trixster private msg quote post Address this user	plus 1 plus 1 plus 1 3
	Still waiting on my 3 submissions. 3/30 all modern, half of which were pressed notified on 11/4 in grading (now at 35 weeks) 5/27 all modern, no press moved, invoice updated to grading about 10/6 (now at 27 weeks) 6/29 modern, expanded, and quickstream still at received (now at 22 weeks) TATS at 3/30 I think were at 16 and 16, and when the 5/27 went to grading TAT was at 19 weeks. For those who are concerned about their orders changing to received, that is when your card is charged and that free loan starts while your books wait in the queue so maybe it is better to be delayed. Maybe the interest they could make pays for storage fees? Actually delaying charging you for your order speaks well for the company. As for status updates on orders, I would prefer to see what range of submitted orders are starting or finishing at the various stages of the process. With updates 2 to 4 times a month. Based on grading tier. For example: Grading - Modern 7/7/21 to 8/15/21 Grading - Expanded 7/10/21 to 8/20/21 Labels - Modern 6/25/21 to 7/15/21. And so the only updates would be received, date your pressed orders entered the grading queue, and the equivalent submission date for Fast Pass/Press orders so you figure out where they are at. If you have multiple tiers in your submission you would assume that your order is in the one that is the slowest. Unless your order is lagging behind (or lost) this would eliminate a lot of questions about where your specific order is in the process and how long are the stages taking.
	3 years ago	Post 977 • IP flag post

Collector 269	269 timberghost private msg quote post Address this user	plus 1 plus 1 plus 1 3
	Quote: Originally Posted by Scifinator Quote: Originally Posted by timberghost Quote: Originally Posted by Scifinator Quote: Originally Posted by timberghost well I stand corrected again, dash board says grading but invoice says labels??/ anybody have this happen and which one would be correct??? @timberghost - Yes. Again, in typical times, many will not even see "Labels" on the invoice. And again, the external Dashboard which we see isn't being updated on a timely basis. Labels suggests that your comics have been graded and are somewhere between, Labels, QC, Encapsulation, Shipping, etc. As has been previously mentioned, this zone is one of the bottleneck areas. Cheers. man and I thought press to grade was the bottle neck, lol. It s all good as long as I see that they are some signs of life I'm fine. It was the 9 months of black out that had me frustrated, as i'm sure anyone would be, except for the ones that wanted to stone me just for being frustrated and taking 2 minutes of the big guys time acting like it takes him 23 days to read an email. In the military those kind of people usually ended up taking friendly fire, lol. but seriously thank you for always having positive input and helping us newbies understand the process even under these exceptional times. I can't wait to get my holy grail back graded and framed for the wall. peace. @timberghost - I understand the frustration…on both sides. One needs to look no further than my Moderated assigned moniker to see that I have been on your side of the table. This forum was very helpful to me in understanding what was occurring and what to expect. I additionally read past posts to get a feel for how to wade past what i had seen from my first couple of test runs of one comic and a doz comic submissions to the 3,000 comic SDCC submission with no paperwork. That was some faith on the line. And so while i for one have attempted to help newer submitters/forum posters understand what was going on I nonetheless got frustrated when i saw continued and repeated grousing, by some of the same posters, at the same things that that had already been addressed. So in keeping with the military theme I, being a former sailor, admit and apologize for the shots across the bow that I leveled. Cheers to you and all the forum posters. Be well. And be patient as I have will be. hey bro, it's all good. At least I'm seeing some life on dashboard and invoice. No hard feelings what so ever brother. You do what you do. It'll all work out, I just know this isn't normal and one day they will get back to the normal routine. Thanks and peace.
	3 years ago	Post 978 • IP flag post

Hold your tongue and say, "I live on a pirate ship." 4.55K	4.55K Fads89 private msg quote post Address this user	plus 1 plus 1 plus 1 0
	Go Navy, baby!
	3 years ago	Post 979 • IP flag post

I award you no points! 2K	2K stanley_1883 private msg quote post Address this user	plus 1 plus 1 plus 1 1
	Oct 14 Submission. Processed and moving into Pressing today 12/3
	3 years ago	Post 980 • IP flag post

626782 999 30

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