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Collector Nearmint67 private msg quote post Address this user
Quote:
Originally Posted by Tyler
My May 1st order has been labeled as "processing "
I tried to pay but i could not >>. ?>>



I clicked on the "pay now" button and i received a message saying>>

ACH transactions are not accepted by this merchant>??

I have it set up as so it takes direct from my bank account ( as per instructed
as i read ) ...>>>now what ??

I am set up to de E-transfers also, if this helps at all.


My April submission still says "processing".
Hopefully one or two of the new hires will be strictly doing nothing but updating dashboards.
Orders go from received to grading to labels to encapsulation to shipping but all we see is processing....
Post 51 IP   flag post
COLLECTOR dielinfinite private msg quote post Address this user
@Nearmint67 The order will say Processing almost the entire time the books are at CBCS. The Grading/Labels/Etc status are per tier and are on your dashboard, per the instructions on the Newbie’s Guide
Post 52 IP   flag post
Collector Nearmint67 private msg quote post Address this user
Quote:
Originally Posted by sborock
@dbpro Please DM me all important information and I will have Darryl get back to you.

Secret Agent Man...(long hair), to the rescue....
Thanks Steve-O for stepping in and TCB...
Only the best...Just sent you another 30 books today for "GRADING10"....
Yeehaw... Ok, I'm having too much fun..lol...
But isn't that what this hobby is all about?
Yeehaw...woohoo....cutin' loose...
Post 53 IP   flag post
Collector Nearmint67 private msg quote post Address this user
Quote:
Originally Posted by dielinfinite
@Nearmint67 The order will say Processing almost the entire time the books are at CBCS. The Grading/Labels/Etc status are per tier and are on your dashboard, per the instructions on the Newbie’s Guide


Yeah, I am aware of where the status are located on my dashboard.
All of my submissions are the same tier. When I submitted and printed the invoice to mail with the books, the dashboard says submitted. Then when (and if) you receive the email notification that your books have been received, the dashboard is suppose to update to say Received. And then you are suppose to get updated emails for each step as shown in the link you provided;

(If you click on invoice, you will see a list of books on the order divided by tier. At the top of each tier you will have a status specific to that tier. When the invoice is initially created these statuses will all read "Submitted." Once the books are received, these statuses will change to "Received." Tiers will remain in this status until they enter the "Grading" status at which point you should receive another email indicating the status change and will receive additional emails for subsequent status changes. After grading comes "Shipping" when the books are preparing to ship and "Complete" once the books have left CBCS.)bold text

But this has not been the case for the past several submissions I have sent in since last year.
They go to processing until they say shipped.
A few years ago, when things were not so hectic, no covid and fewer members here at CBCS submitting books, we got the emailed updated notifications and the dashboards changed as the books migrated through the system as it was designed to do.

Too many books in que and too few people processing the information has left most people with either submitted or processing. A few folks get "grading" or "shipping" updates, but not everyone.

No worries though, My buddy (Secret Agent Man --- Long Hair) has it under control.
Nothing like opening that box of CBCS graded books and seeing my Bronze Age Beauties popin' off at 9.6 & 9.8.... Woohoo...Yeehaw... Cutn'loose again...lol....
Post 54 IP   flag post
COLLECTOR dielinfinite private msg quote post Address this user
Quote:
Originally Posted by Nearmint67
But this has not been the case for the past several submissions I have sent in since last year.
They go to processing until they say shipped.


That’s what’s supposed to happen. The whole order is in processing while the tiers are in grading. Once all the tiers have been graded the order moves to Shipping, which is exactly what you are describing.

The email notifications have been hit-and-miss but aside from the monstrous delays we are seeing the system is pretty much working as it should
Post 55 IP   flag post


Collector timberghost private msg quote post Address this user
@sborock could you please give me an update on my 2 orders. the invoice still says payment due but my cc was hit shortly after marked received/processing. No emails and no updates to dash board.
Mar 22, 2021 21-105385E Processing 5 $150.00
Mar 17, 2021 21-0F3B800 Processing 1 $83.60
Thank you for your attention. Will be waiting........
Post 56 IP   flag post
Collector CatCovers private msg quote post Address this user
Yay! Just short of 28 weeks, got the email that my February order is in grading. Looking forward to getting those back!
Post 57 IP   flag post
Collector Nearmint67 private msg quote post Address this user
Quote:
Originally Posted by CatCovers
Yay! Just short of 28 weeks, got the email that my February order is in grading. Looking forward to getting those back!


My April order shows the books are in grading. No email though.
We will get the books eventually....right????
Post 58 IP   flag post
Collector CatCovers private msg quote post Address this user
@Nearmint67 Good things come to those who wait.
Post 59 IP   flag post
Collector Dgifford1983 private msg quote post Address this user
I submitted books a little over a month ago at a convention. The books i submitted on the Friday of the convention are in the system. My books I submitted Saturday have not been put in the system yet. But the books I submitted at the convention I went to last weekend are in the system. How do I figure out about my Saturday submission?
Post 60 IP   flag post
Collector Cbarnett316 private msg quote post Address this user
Invoice dropped off at a show April 10th for grading only


Invoice in Grading and still processing as of Sept 10th.

Sitting at 110 business days and/or 22 weeks as of today.


Thank you.
Hope this helps you guys/gals with accurate turnaround times.
Post 61 IP   flag post
Collector WndrWmn74 private msg quote post Address this user
Wow. Ok, so here’s where I sit. Books that were submitted back in April at a con in Greenville, SC have been sitting in Grading now for well over 3-4 months now. Books which I submitted at a con the first week in August at the GalaxyCon in Raleigh, NC have yet to even show up in the system.
Post 62 IP   flag post
I'd like to say I still turned out alright, but that would be a lie. flanders private msg quote post Address this user
Quote:
Originally Posted by Cbarnett316
Sitting at 110 business days and/or 22 weeks as of today.


Quote:
Originally Posted by WndrWmn74
submitted back in April at a con in Greenville, SC have been sitting in Grading now for well over 3-4 months now


That's awful. Looks like I shouldn't expect my July 6th submission until January or February 2021, just in time for the new tax laws.
Post 63 IP   flag post
Collector jsrtt private msg quote post Address this user
So I logged in to submit some more books and noticed on my dashboard that my comics from April are in billing status and I now have a balance... So for 5 months I had no balance and the check I wrote at the convention covered the balance based on what the representative filled out, and then *boom* I owe even more. I went and added a CC for payment, and attempted to pay the balance. Received a notification that it succeeded, but was still not off of my dashboard. Called customer support and they said on their end the payment failed and he will contact billing to contact me to reconcile the account. Ugh...why do I have a feeling it's going to be another two months before my books are shipped..
Post 64 IP   flag post
Collector Nearmint67 private msg quote post Address this user
Quote:
Originally Posted by WndrWmn74
Wow. Ok, so here’s where I sit. Books that were submitted back in April at a con in Greenville, SC have been sitting in Grading now for well over 3-4 months now. Books which I submitted at a con the first week in August at the GalaxyCon in Raleigh, NC have yet to even show up in the system.


Ok, I'm going to show my age here, anyone remember the Heinz Ketchup commercials from the 70's.
"Anticipation.....is making me wayayayait"...lol....
Post 65 IP   flag post
Moderator Jesse_O private msg quote post Address this user
Quote:
Originally Posted by Nearmint67
Quote:
Originally Posted by WndrWmn74
Wow. Ok, so here’s where I sit. Books that were submitted back in April at a con in Greenville, SC have been sitting in Grading now for well over 3-4 months now. Books which I submitted at a con the first week in August at the GalaxyCon in Raleigh, NC have yet to even show up in the system.


Ok, I'm going to show my age here, anyone remember the Heinz Ketchup commercials from the 70's.
"Anticipation.....is making me wayayayait"...lol....


Post 66 IP   flag post
Collector Nearmint67 private msg quote post Address this user
Quote:
Originally Posted by Jesse_O
Quote:
Originally Posted by Nearmint67
Quote:
Originally Posted by WndrWmn74
Wow. Ok, so here’s where I sit. Books that were submitted back in April at a con in Greenville, SC have been sitting in Grading now for well over 3-4 months now. Books which I submitted at a con the first week in August at the GalaxyCon in Raleigh, NC have yet to even show up in the system.


Ok, I'm going to show my age here, anyone remember the Heinz Ketchup commercials from the 70's.
"Anticipation.....is making me wayayayait"...lol....




All right Jesse, you ol' coot... That's the one....
Someone should do a spoof commercial with CBCS grading like this...lol...
Post 67 IP   flag post
Collector timberghost private msg quote post Address this user
Quote:
Originally Posted by timberghost
@sborock could you please give me an update on my 2 orders. the invoice still says payment due but my cc was hit shortly after marked received/processing. No emails and no updates to dash board.
Mar 22, 2021 21-105385E Processing 5 $150.00
Mar 17, 2021 21-0F3B800 Processing 1 $83.60
Thank you for your attention. Will be waiting........


@sbrorock wow just completely ignored, again.
Post 68 IP   flag post
Collector Comjon private msg quote post Address this user
Wow just wow 2 months 2 books no info posted no emails
Post 69 IP   flag post
Collector Jeremysitb private msg quote post Address this user
One of my submission had a lot of delay (submitted back in December 2020). I sent 3-4 emails to CBCS without any answer…

The submission went finally from « processing » to « shipping » 2 weeks ago. I quickly received another email saying « your book is now ready to be shipped ».

It’s been 2 weeks and it didn’t move since then. CBCS does not answer to my emails/phone calls… What should I do?
Post 70 IP   flag post
Collector PhantomStranger271 private msg quote post Address this user
How long typically does it take an order to go from pressed to grading?
Post 71 IP   flag post
Collector Nearmint67 private msg quote post Address this user
Quote:
Originally Posted by Comjon
Wow just wow 2 months 2 books no info posted no emails


Take a deep breath and be glad it's only 2 books.
I have 5 orders with a total of 105 books. 30 were "received" on April 14th.
But if that isn't consolation enough, there's an open padded room at the comic book funny farm.
Haha,hehe,hoho......gottsa go.....there coming to take me away again....doh....
Post 72 IP   flag post
If the viagra is working you should be well over a 9.8. xkonk private msg quote post Address this user
Quote:
Originally Posted by PhantomStranger271
How long typically does it take an order to go from pressed to grading?


Whatever the grading TAT is at the time.
Post 73 IP   flag post
Collector Scorpion private msg quote post Address this user
still in processing 5/17/21 9 books, its killing me. how much longer till it moves to grading.

Post 74 IP   flag post
Collector Weaponx606 private msg quote post Address this user
Mine received also 4/17/21. Grading and VSP only. No press. Almost 22 weeks now and been in “Grading” for months.


Post 75 IP   flag post
Collector Nearmint67 private msg quote post Address this user
Quote:
Originally Posted by timberghost
Quote:
Originally Posted by timberghost
@sborock could you please give me an update on my 2 orders. the invoice still says payment due but my cc was hit shortly after marked received/processing. No emails and no updates to dash board.
Mar 22, 2021 21-105385E Processing 5 $150.00
Mar 17, 2021 21-0F3B800 Processing 1 $83.60
Thank you for your attention. Will be waiting........


@sbrorock wow just completely ignored, again.


Click on the invoice number.
When it opens your order, look in the upper right corner.
It will tell you if it is received, grading, labels, or encapsulation.
Steve is slammed trying to grade books.

Darryl in customer service is the guy to pester about order status.
And if you send a private message to Jesse, he might ask Darryl to help you a little quicker.
Or, if that doesn't work for you, sneak on over here to the comic book funny farm. There's a few more padded rooms available....haha, hehe, hoho....doh...let go, take your, stop, help...mmmph...mmph..mmmmphph.....
Post 76 IP   flag post
Collector Nearmint67 private msg quote post Address this user
Quote:
Originally Posted by Scorpion
still in processing 5/17/21 9 books, its killing me. how much longer till it moves to grading.



click the invoice.. then look in upper right side.
it should say what stage it's in....
Post 77 IP   flag post
Collector Nearmint67 private msg quote post Address this user
https://www.cbcscomics.com/cbcs-vs-cgc
Post 78 IP   flag post
Masculinity takes a holiday. EbayMafia private msg quote post Address this user
Quote:
Originally Posted by Nearmint67
click the invoice.. then look in upper right side.
it should say what stage it's in....


Are you kidding me? I never knew that. All this discussion about updating and nobody's ever mentioned that your invoice will tell you the stage? My mind is blown.
Post 79 IP   flag post
Collector Nearmint67 private msg quote post Address this user
Quote:
Originally Posted by EbayMafia
Quote:
Originally Posted by Nearmint67
click the invoice.. then look in upper right side.
it should say what stage it's in....


Are you kidding me? I never knew that. All this discussion about updating and nobody's ever mentioned that your invoice will tell you the stage? My mind is blown.

So did you click on your order number and see the status?
Post 80 IP   flag post
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