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Collector timberghost private msg quote post Address this user
so I just got another update saying my books just left pressing ( 7 months???)and it was gonna be a while Steve Ricketts told me months ago they had left pressing??? I called cbcs yesterday and the guy said I would have them back in November. I'm completely lost at this point. 5 of the books ( 1 order ) were just press pass as they came from IGC whose books are always 9.8 but press passed them just incase something happened in shipping as seems to always be the answer from cgc. I have never got an email or any update except from steve ricketts via forum and Jess_o who messaged me that they had left press and have gone to grading. well and the phone call. nice guy. I don't look to see my books until late 2023 at this point. I'm at a complete loss.
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Moderator Jesse_O private msg quote post Address this user
@timberghost I just sent you another message. Ricketts would be the one to know when they left pressing. Everyone said they are done with pressing. If the guy today was in Dallas and estimated November, go with that.
Post 627 IP   flag post
Suck it up, buttercup!! KatKomics private msg quote post Address this user
Quote:
Originally Posted by Comic_Man
Can anybody shed light on how long it takes on top of the regular turnaround time for Canadian customers who send their books to the location in Canada?

At least for starters has anybody had any experience and how long it takes books to be marked as received when they are sent to the Canadian location in Canada?

Any help would be appreciated.


sorry my experience isn't super recent but there were the approximate times for my last 4 orders

Feb 6 weeks,
March 8 weeks
April 8 weeks
May 13 weeks

Hope to send off 3 orders in 1 package in the next week or so - but they will be straight to Dallas via FedEx (maybe Canpar?)

1 Order will be for Pickup in Oakville, 1 will be for pickup in Dallas by MyComicShop and another will be for MyComicShop to pickup but only keep the lower grade as I'll be sending in 5 issues with doubles so 10 books total - then MCS will send the 5 I want to keep back to me via whatever carrier they use.
Post 628 IP   flag post
Collector timberghost private msg quote post Address this user
Quote:
Originally Posted by Jesse_O
@timberghost I just sent you another message. Ricketts would be the one to know when they left pressing. Everyone said they are done with pressing. If the guy today was in Dallas and estimated November, go with that.
thank you for your time. I understand yall are overwhelmed. It'll all work out. Peace
Post 629 IP   flag post
Collector timberghost private msg quote post Address this user
Quote:
Originally Posted by KatKomics
Quote:
Originally Posted by Comic_Man
Can anybody shed light on how long it takes on top of the regular turnaround time for Canadian customers who send their books to the location in Canada?

At least for starters has anybody had any experience and how long it takes books to be marked as received when they are sent to the Canadian location in Canada?

Any help would be appreciated.


sorry my experience isn't super recent but there were the approximate times for my last 4 orders

Feb 6 weeks,
March 8 weeks
April 8 weeks
May 13 weeks

Hope to send off 3 orders in 1 package in the next week or so - but they will be straight to Dallas via FedEx (maybe Canpar?)

1 Order will be for Pickup in Oakville, 1 will be for pickup in Dallas by MyComicShop and another will be for MyComicShop to pickup but only keep the lower grade as I'll be sending in 5 issues with doubles so 10 books total - then MCS will send the 5 I want to keep back to me via whatever carrier they use.
I'm fixing to send a huge lot to them
Post 630 IP   flag post


Have I told you about the time I dropped off 3,000 comics at SDCC? Scifinator private msg quote post Address this user
Quote:
Originally Posted by timberghost
so I just got another update saying my books just left pressing ( 7 months???)and it was gonna be a while Steve Ricketts told me months ago they had left pressing???.


@timberghost - this kinda flows with what i have been mentioning about notifications. During this extraordinary backup time, while dashboard and email updates are also backed up, when/if we do get them, it may just as likely be a notification of occurrence that happened days, weeks, or months ago. As such, yours is a case in point you just got notified on work that the Press department completed months ago.
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Collector WMorse private msg quote post Address this user
I wonder what the current TAT would be on a simple re-holder. Do I dare...?


Post 632 IP   flag post
Collector Spidey62 private msg quote post Address this user
Recently got the shipping email.... Woooot! 😁🖖. Hopefully, they will find me within a week or 2.
Post 633 IP   flag post
Collector Jsmead1 private msg quote post Address this user
I dropped off several books in various tiers in August. (No pressing, no fast pass) It's still sitting in submitted status. I don't expect to see them until end of year. My concern is, I was advised at the show to not include payment with my submission. The representative said checks tend to get mixed up and he would prefer not to keep track of them. I went online and added a CC# to use for payment.

I don't want the lack of payment to cause a delay so I've emailed a few times about updating my info and have gotten no response. Is there a better way to communicate or is it simply the backlog causing the delay?
Post 634 IP   flag post
Collector etapi65 private msg quote post Address this user
Quote:
Originally Posted by bennyb86
Is anyone else still waiting on books from MegaCon to be checked in? My concern has raised from level 1 of 10 to level 2 of 10. LOL I shouldn't worry too much but just curious.

Megacon Orlando? I think I posted in this forum that mine had finally showed-up in the dashboard a couple of weeks ago.
Post 635 IP   flag post
Collector Huntergreene2 private msg quote post Address this user
Quote:
Originally Posted by Comic_Man
Can anybody shed light on how long it takes on top of the regular turnaround time for Canadian customers who send their books to the location in Canada?

At least for starters has anybody had any experience and how long it takes books to be marked as received when they are sent to the Canadian location in Canada?

Any help would be appreciated.


I sent a set of 10 book in December, including pressing, no fast passes. I got them back last month. I suspect you can stretch that out to an even year at this point.
Post 636 IP   flag post
Maybe they just like me better. Nah, that's not it. BPaxson002 private msg quote post Address this user
Quote:
Originally Posted by MoxieCards
I'm a first time submitter - so I'm not entirely sure how typical my experience is... but I find the status "updates" to be useless (I haven't received any emails like other posters are mentioning... except advertisements from cbcs - those come every few days like clockwork)... but my dashboard went from submitted (back in may), to received (back in june), to processing (present-day)... wish it was more honest (maybe that's not the right word)... there should be a more accurate "update" - like "in cue" or something... "processing" implies stuff is happening with my comics (other than just moving in line - hopefully).

Then the Turn Around Time got updated to add on 5 more weeks - so I have no idea if that adds 5 more weeks onto my waiting, or if CBCS is going to honor the TAT at the time they updated my order to received (which would have been last week).


Ah a brother first timer!

Fear not! I sent my books in the last week of August and haven't heard shineola as of yet. Now I do not know about you, but I was doing a test run to see how I liked the service and how well the VSP was.
Post 637 IP   flag post
Collector Reelgee private msg quote post Address this user
woo hoo!!!! got my babies back today!! Journey started 4/9,ended 10/25.Went stir crazy 8/10 until now!!LOL!!



Post 638 IP   flag post
Collector EvolutionOfEvil private msg quote post Address this user
Just got notice today that I'll be receiving my books back on Wednesday, the 27th.

12 books, modern submission, no pressing, 3 of the 12 books needed signature verification. Wednesday makes it 2 days short of 27 weeks from the time it was delivered to them, to me receiving the books back.

Hope this helps some of you figure your times out.
Post 639 IP   flag post
Collector thegodofgreen private msg quote post Address this user
I picked up books yesterday 10/25 was told basic submission ( no membership, no fast pass, no ASP/VSP, No pressing, no imagine, no 1-2day, modern universal graded book ) 23 weeks add time for multiple books or signatures ect...


Im not too sure about slab only and ASP books and book from mail in signings... I have 1 slab only thats been there 2-3 weeks.
Mail in signing kinda up to the artist time schedule

The books i got back yesterday were submitted in early may.3 needed VSP.

I have a book that was submitted by a store that has a sketch / ASP but he told me order isnt ready that was from march but the order obviously was large order.
Post 640 IP   flag post
Collector Buckets private msg quote post Address this user
My order has been in labels for months now and here is a brief breakdown of their journey.

Timeline: books delivered/invoiced into CBCS system April 20th, modern with VSP no pressing and no fast pass.

Was emailed by customer service Sept 14th that my order would ship shortly, but no official email or tracking number provided.

Order is still in labels as of this post.

Hope this helps others figure out their own timeline.
Post 641 IP   flag post
Collector comicsforme private msg quote post Address this user
How long does it take before process starts.I have a few comics sent in and the process took a month to start but the last one I sent in Sept 7 and still no process.Did everyone fall asleep?
Post 642 IP   flag post
Collector Buckets private msg quote post Address this user
I just had an order that I sent in August, show as received.

Aug 24, 2021 9:02 AM and my CC was also charged today for the order.

2 months processing from receiving to showing on my dashboard.
Post 643 IP   flag post
Collector Kryptoscomics private msg quote post Address this user
Anyone have this problem? Comics in wrong slabs. I can't get a response from CBCS to fix
Post 644 IP   flag post
Collector Sigur_Ros private msg quote post Address this user
Quote:
Originally Posted by Kryptoscomics
Anyone have this problem? Comics in wrong slabs.


Lots. But they're mostly CGC customers.

Quote:
Originally Posted by Kryptoscomics
I can't get a response from CBCS to fix


This is really unfortunate. One of my main complaints about the other company, actually. Poor QC.

And I don't think you'll get help by contacting customer service, based on how many times I've read that exact thing here and elsewhere. Your only hope is someone from the company replies to one of your posts.

They probably will... in time. Good luck.
Post 645 IP   flag post
CBCS Boomhauer HeinzDad private msg quote post Address this user
Fill out a submission with reholder for these books. Write a love letter on said submission form. Mail them back in and they won’t bill you. Or, wait on a friendly voice or hug from someone at CBCS.
Post 646 IP   flag post
Collector glow private msg quote post Address this user
My books that were delivered August 23rd just got marked as received and I have been charged. (no press)

Sucks because I wanted to add the fast passes from the membership on to the order. I've called and emailed numerous times since they were delivered on the 23rd. Managed to finally get a hold of someone on the phone about a month ago and they assured me the fast pass would be added. Doesn't look like they added it because the invoice was never updated. Just called again and they told me there was nothing that could be done now since they were in processing. Oh well. Guess I'll just forget about them and have these books surprise me at my doorstep in 3 months.
Post 647 IP   flag post
Collector Kryptoscomics private msg quote post Address this user
OK Thanks. I was kind of hoping someone from CBCS actually monitors these threads and would alert someone to get back to me. It can't be good for their reputation as a professional business
Post 648 IP   flag post
COLLECTOR dielinfinite private msg quote post Address this user
@Kryptoscomics I’ve had that happen before. CBCS will fix it but I would recommend waiting until things slow down a little. As things are, you’ll be in for a wait to get them fixed. Not nearly as long as it took to grade them but not an insignificant wait either.

Save your emails so you can show that you did try to get in contact when the books were delivered. Once things slow down you can try to re-initiate contact and they can get the books fixed in a week or two instead of a month or two.
Post 649 IP   flag post
Collector Petroman private msg quote post Address this user
Quote:
Originally Posted by dielinfinite
@Kryptoscomics I’ve had that happen before. CBCS will fix it but I would recommend waiting until things slow down a little. As things are, you’ll be in for a wait to get them fixed. Not nearly as long as it took to grade them but not an insignificant wait either.

Save your emails so you can show that you did try to get in contact when the books were delivered. Once things slow down you can try to re-initiate contact and they can get the books fixed in a week or two instead of a month or two.

It's really pretty ridiculous that this happens with some frequency. I could maybe understand it for a cover that has no issue number on it, but sheesh, the numbers are clearly visible on these books. If they can mess up something thing this simple it really makes you wonder how safe your books are while being processed at these grading companies. Pretty scary -- guess it fits the season.
Post 650 IP   flag post
Collector dameki private msg quote post Address this user
I love how my books I sent back in March have been out of pressing and in grading for four months but my dashboard hasn't updated since being received. I also love how the PDF invoice only says submitted.
Post 651 IP   flag post
Collector bennyb86 private msg quote post Address this user
Still waiting for my books that I dropped off at Megacon Orlando to show up... I know most other people have had theirs show up so getting a bit worried/concerned
Post 652 IP   flag post
If the viagra is working you should be well over a 9.8. xkonk private msg quote post Address this user
@dameki there's no "out of pressing" status. If you just send books for grading, they sit in "received" until they're actually in the grading room. The same thing happens if they get pressed first.

I suppose that creating a "out of pressing" status might be helpful but I'm not sure there's a reason to encourage people to compulsively check their status even more. If they're going to add a status, though, I would personally vote for the second note here:


Post 653 IP   flag post
Collector dameki private msg quote post Address this user
Quote:
Originally Posted by xkonk
@dameki there's no "out of pressing" status. If you just send books for grading, they sit in "received" until they're actually in the grading room. The same thing happens if they get pressed first.

I suppose that creating a "out of pressing" status might be helpful but I'm not sure there's a reason to encourage people to compulsively check their status even more. If they're going to add a status, though, I would personally vote for the second note here:




I know there is not a out of pressing status but 4 months ago in the pressing section of the forum Steven told me they were in grading. I'm not saying to add a status but the turn around time for my submission once it got done with pressing and into grading was 16 weeks. Pretty sure the last time I submitted books for pressing and grading my dashboard updated to reflect that and it gives me a piece of mind of where my items are in the process. Here we are 16 weeks no new update.
Post 654 IP   flag post
Collector scratchtasia private msg quote post Address this user
Quote:
Originally Posted by bennyb86
Still waiting for my books that I dropped off at Megacon Orlando to show up... I know most other people have had theirs show up so getting a bit worried/concerned


I'm right on your heels with the comics I dropped off at Planet Comicon in KC the following week, wondering how long it will take the dashboard status to change from "Submitted." I'm new to the process, but I'm glad I knew not to hold my breath.
Post 655 IP   flag post
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