Turnaround time.15585
 Collector
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Silversorrow private msg quote post Address this user | |
| In the midst of my 16th week still showing submitted. Phoned customer service, they told me to email Steve Paulus. He hasn't responded to any of my emails at all. Emailed Darryl Hayden, he said only Steve Paulus can help me. Asked Steve Ricketts on the forums, he said he can't see my order because it isn't in the system yet. I can't believe no one in this entire company can even tell me that they received my comics in 16 weeks.... Beginning to think they're lost and I'll never see them again. | ||
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Collector
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Silversorrow private msg quote post Address this user | |
Quote:Originally Posted by GACIt looks like the early May timeframe is where all the Canadians seem to be having issues with still showing "Submitted". This makes me worried that something bad happened to the batch of comics they received around that time....including mine... |
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 I wish I had a title.
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ComicNinja0215 private msg quote post Address this user | |
| @Ginosdad amen!! | ||
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 Collector
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j_nocera private msg quote post Address this user | |
| So, let's say that our early May books are lost. What recourse do we have? I submitted thousands of dollars worth of comics. | ||
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 Suck it up, buttercup!!
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KatKomics private msg quote post Address this user | |
Quote:Originally Posted by KatKomics Sooooooo......are the Canadian May orders missing - do we need to initiate legal proceedings As others have said - there are thousands of dollars worth of books submitted all have press requested so could end higher than I think(with luck) Star Wars 1 9.6 Star Wars 42 (9.2-9.6) Star Wars 68 (9.4/9.6) TMNT Adventures 1 9.8 ROM 1 9.8 X-Men 221 9.8 X-Men 121 9.6 Marvel Tales 106 9.8 Sandman [Gaiman] 1 9.8 Marvel Spotlight 32 9.2-9.6 |
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Collector
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Silversorrow private msg quote post Address this user | |
| They really need to stop advertising Canadian Submissions on their website as "Fast and accurate turnaround times (8 weeks max)", it is incredibly misleading/false advertising. Also advertising "Designated, Canadian Customer Service Staff" isn't very helpful when they don't respond to emails. |
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Suck it up, buttercup!!
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KatKomics private msg quote post Address this user | |
| I'm this " " far apart from sending emails instead of to spaulus@cbcscomics.com and both CBCS and Beckett customer service to start running down the organization structure at CBCS and Beckett 1st initial last name@cbcscomics.com 1st initial last name@becket.com (Jeromy Murry - CEO Beckett Media) etc. etc. - guessing on the email but it seems reasonable! depending on where my books grade out they could be valued between 7 and 10k USD (maybe more?) - just not right that almost 4 months on there is no verification of receipt. One thing to have delays but now to see June orders with updates and still no updates for May has me worried. |
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Suck it up, buttercup!!
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KatKomics private msg quote post Address this user | |
| where do our posts go on CBCS facebook - added a post but can't seem to find it - is there no public pst section? Maybe I need to message through facebook?? |
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Collector
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Cbarnett316 private msg quote post Address this user | |
| April 27th (show drop off) currently in the grading stage at 86 business days from when my account was charged August 6th - two day modern - currently in the receiving stage at 15 business days from when my account was charged hope this helps others determine their actual timelines |
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Collector
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j_nocera private msg quote post Address this user | |
| Am starting a new thread.... keep an eye out for it. | ||
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