You damaged my comic book ! .. YOU DAMAGED MY COMIC BOOK !!15419
 Grumpy Old Man
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Mrtimely2 private msg quote post Address this user | |
 Background .. This book Cap #29, had been submitted THREE TIMES to get the label corrected, it is an Alex Schomburg cover, not Syd Shores ! The third return, inner case broken, and chip missing from the area of broken inner case.. How does this happen ? |
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 I'd like to say I still turned out alright, but that would be a lie.
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flanders private msg quote post Address this user | |
| Where is the picture of the book in the cbcs damaged case? | ||
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Grumpy Old Man
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Mrtimely2 private msg quote post Address this user | |
 Quote: Originally Posted by flanders Inner case damaged, out case appears ok.. |
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| Post 3 • IP flag post | ||
 Collector
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Stardust_Memories private msg quote post Address this user | |
| Wow! How does something like that happen? | ||
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 Collector
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lucjan private msg quote post Address this user | |
| Wow. That sucks. I'm sorry to hear about this. That must be super frustrating. Not sure how they can remedy this, but hopefully some effort is made? I don't know how they handle this kind of situation. Following this. All the best. |
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| Post 5 • IP flag post | ||
 past performance is no guarantee of future actions.
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KatKomics private msg quote post Address this user | |
| wow totally sucks! I chalk it up to the inherent danger with slabbing. I've had this happen (to lesser degrees) on other books from CGC. Even seen books sent in for pressing resulting in a popped staple. Kind of just comes with the territory especially with anything pre-bronze age. I have a few books that I'm on the fence on if I should slab or not....I've looked over with a magnifying glass so I'm relatively certain there aren't any potential pieces to come off but I still worry about a staple pop and another couple that even without a press could potentially be damaged just due to the inspection process - they stay at home in mylite for now!! |
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| Post 6 • IP flag post | ||
 " . "
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Davethebrave private msg quote post Address this user | |
| TATs and this sorta stuff … that said, mistakes happen. Also “that said” mistakes should not be on the customer to deal with… Also “that said” I have dealt with mistakes on other really expensive things and it is incredibly frustrating and upsetting. Also “that said” I am well aware of far worse mistakes (medical procedures etc) and so keep things in perspective. Oh and love those older Captain America books! |
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| Post 7 • IP flag post | ||
 Masculinity takes a holiday.
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EbayMafia private msg quote post Address this user | |
| I assume the inner well was changed out. Is the piece floating inside the inner well, or is it gone altogether? I see 5 pieces of inner cover tape in the notes. Was it one of the cover pieces that had tape on it? If the piece is not there and the inner well was changed...my best guess would be that it came off when the old inner well was removed. | ||
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I'd like to say I still turned out alright, but that would be a lie.
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flanders private msg quote post Address this user | |
| Since you've chosen to engage with the forum, although I know your main intention is to get CBCS's attention since you've had trouble getting a response from customer service, it would be helpful to us here if you provided the following: 1. Photos of the book before it was ever sent to CBCS 2. Photos of the book in the prior CBCS slab(s) before it was sent in to be reslabbed due to the labeling error (Please provide photos of the entire slab, not only the area where you are claiming it was damaged) 3. It appears that you cracked open the most recent CBCS slab and removed the inner well. If so is there a reason for this? 4. How much did you insure the book for and have you also made a claim with your homeowner's or collector's insurance policy? Thanks for any info you can provide. It would help to get a better understanding of the issue and how CBCS has responded. I've spent thousands of dollars with CBCS over the past 3 years and it's important to know how they handle these types of issues, since poor customer service isn't something I take lightly. |
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Grumpy Old Man
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Mrtimely2 private msg quote post Address this user | |
Quote:Originally Posted by EbayMafia I have since decased the book, the missing pc was not found, I was hoping it was still there, to be reattached.. I have before and after pictures, the missing pc/chip was evident after the most recent submission, there was no pc missing prior to the submission.. |
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| Post 10 • IP flag post | ||
 Please continue to ignore anything I post.
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southerncross private msg quote post Address this user | |
| Show the earlier pictures please. | ||
| Post 11 • IP flag post | ||
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Grumpy Old Man
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Mrtimely2 private msg quote post Address this user | |
Quote:Originally Posted by Davethebrave I agree on the perspective comment, it is only a comic book and nothing major, it is just the thought of it happening and the inability of CBCS to deal with it.. Even with the sm chip missing, it is still an attractive book.. |
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Grumpy Old Man
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Mrtimely2 private msg quote post Address this user | |
Quote:Originally Posted by flanders I have sent before and after pics to CBCS, no restitution or follow up at this point.. Yes I decased the book after the most recent resubmission, I did not want to keep the book in a slab with a damaged inner case.. As mentioned, this was the 3rd resubmission for this book to get a label correction (they think it is a Syd Shores cover).. CBCS will not see this book again.. I do not intend to pursue any insurance claim.. |
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| Post 13 • IP flag post | ||
 Collector
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Hexigore private msg quote post Address this user | |
| Why would you not pursue an insurance claim? That is why you have insurance. I’m just curious. Thank you. | ||
| Post 14 • IP flag post | ||
 Thank you sir. May I have another?
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Siggy private msg quote post Address this user | |
Quote:Originally Posted by Mrtimely2 I hope that wasn't a mistake. Do you have full after images before you cracked it open? I only say because if your only image is this one... Quote: Originally Posted by Mrtimely2 ... it might be said the damage could have happened after it was cracked open. |
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| Post 15 • IP flag post | ||
 Have I told you about the time I dropped off 3,000 comics at SDCC?
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Scifinator private msg quote post Address this user | |
| Something doesn’t seem quite right here. | ||
| Post 16 • IP flag post | ||
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Masculinity takes a holiday.
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EbayMafia private msg quote post Address this user | |
| I just can't figure out how you would establish when the piece came off. If it's not in the new holder, then we know it came off before it went into the new holder. But could have been in shipping, could have been in opening, could have been in transferring. But it looks like it didn't happen in re-sealing. Hard to see how fault can be established. Personally I would not be sending books in right now for anything other than the initial pressing/grading. CBCS is in the middle of a submission avalanche, TAT's are at 18 weeks plus, the decks are swamped and all hands are bailing water as quickly as possible. I actually have 4 or 5 fairly valuable books with old labels (even rivets) that I want in new slabs...but I'm going to keep them with me until this storm of submissions passes. I've got the grades and restoration check behind me...that's good enough for the time being. |
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| Post 17 • IP flag post | ||
 I've spent years perfecting my brand of assholery.
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DrWatson private msg quote post Address this user | |
| Why would CBCS crack the inner well on a label change? Plus, if the damage happened when the inner well cracked, the chip would still be there. There isn't anywhere for it to go. For CBCS to have damaged the book, it would have had to have been cracked out completely, the book damaged, put back in an inner well and slabbed, and then the inner well damaged without damaging the outer case. I do wish CBCS included the date graded in the notes. A mystery indeed. Edit. The inner well could have been cracked by CBCS when it was sealed in the outer case, but then where is the chip? |
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| Post 18 • IP flag post | ||
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I'd like to say I still turned out alright, but that would be a lie.
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flanders private msg quote post Address this user | |
| @DrWatson I'm so stupid I didn't even think of that. For some reason the thought that the inner well remained the same throughout the entire process and only the slab & label changed didn't cross my Neanderthal mind until now. | ||
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 Collector
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Drogio private msg quote post Address this user | |
| I wish the population report or graders notes would include what’s on the label. I had a misspelling on a slab, and sent it in for a correction. But it came back the same…and I didn’t bother to send it in a 3rd time. But if they’re not correcting these errors in their system it’s just going to annoy more and more people….and then something like this happens as well. | ||
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Please continue to ignore anything I post.
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southerncross private msg quote post Address this user | |
Quote:Originally Posted by southerncross Waiting |
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| Post 21 • IP flag post | ||
 Collector
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RRO private msg quote post Address this user | |
Quote:Originally Posted by Mrtimely2 Alex Schomburg was generally recognised as the cover artist, this has since been amended and it is now believed that Syd Shores was the sole artist. Shores also did most of the interior artwork. Any resident expert on Golden Age artists out there to add to this? |
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Collector
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Stardust_Memories private msg quote post Address this user | |
| The game is afoot! | ||
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Grumpy Old Man
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Mrtimely2 private msg quote post Address this user | |
Quote:Originally Posted by RRO To me it is clearly Schomburg.. |
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| Post 24 • IP flag post | ||
 PLOD
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theCapraAegagrus private msg quote post Address this user | |
| Oof. | ||
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Collector
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RRO private msg quote post Address this user | |
Quote:Originally Posted by Mrtimely2 Well, THAT clears it up. |
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Thank you sir. May I have another?
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Siggy private msg quote post Address this user | |
| fwiw GCD lists Shores as the artist, but seems unclear on the inker. | ||
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 Captain Accident
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the420bandito private msg quote post Address this user | |
a Syd Shores cover example for comparison. |
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| Post 28 • IP flag post | ||
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past performance is no guarantee of future actions.
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KatKomics private msg quote post Address this user | |
Quote:Originally Posted by the420bandito not that I want to critique Nazi skeletons but......one lady stacked on top of the other makes it difficult to experiment on the second subject...also...lady on the bottom has no restraints!!!...sloppy work Nazi Skeleton...sloppy work! |
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| Post 29 • IP flag post | ||
 Collector
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Dawnstar private msg quote post Address this user | |
| Ouch, that's a shame. I must say if I got that book back safe and sound amidst the current state of things, I wouldn't have sent it back, much less a third time. I know you said you cracked it but I'm curious, did the 3rd label say Schomburg or Shores? |
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