How to contact CBCS Customer Service? | CBCS Comics

Collector 13	13 ferant316 private msg quote post Address this user	plus 1 plus 1 plus 1 0
	Quote: Originally Posted by EbayMafia There's always a risk in the submission process. The potential risk can be far greater than the cost of the service so CBCS has us agree to a "terms of service" when we submit. The thing I take away from thread is this: If you are going to submit on behalf of others, make sure they are aware of the CBCS Terms of Service agreement and make sure they understand that it applies to them, not just you. There's no reason why someone submitting on behalf of another person should take on any more risk than CBCS does. Yea - between refunding the customers all fees associated with grading as well as compensating them for the decreased value due to the drop damage I’m out of pocket about $1100. Between that and going three months with no responses from CBCS when I emailed, called, Facebook messaged, Instagram commented, forum posts, approached them at conventions requesting a calm, rational discussion, etc. has left me pretty sad and bitter about the whole thing. They never even bothered to ask for the before and after pictures - just three months of trying to get a response to be told they aren’t interested in helping
	3 years ago	Post 27 • IP flag post

Quote:

Originally Posted by EbayMafia
There's always a risk in the submission process. The potential risk can be far greater than the cost of the service so CBCS has us agree to a "terms of service" when we submit. The thing I take away from thread is this: If you are going to submit on behalf of others, make sure they are aware of the CBCS Terms of Service agreement and make sure they understand that it applies to them, not just you. There's no reason why someone submitting on behalf of another person should take on any more risk than CBCS does.

I would like to add that when a signing is involved, it enhances the risk. I've had books damaged by the creator doing the signing. I had one book with a coke ring on the back cover. I had a sketch cover come back with ink all over the back cover. Came back an 8.5 from the cgc and I sold it like a dumb ass. Every submission is a risk and sometimes shit happens.

The sketch cover was Loki by Mike Lilly. I would love to have it back if anyone ever sees it for sale or knows who owns it.

I'm a McNugget guzzler. 35.01K	35.01K HeinzDad private msg quote post Address this user	plus 1 plus 1 plus 1 3
	I must say, those are stellar comparison pics.
	3 years ago	Post 26 • IP flag post

I'm a McNugget guzzler. 35.01K	35.01K HeinzDad private msg quote post Address this user	plus 1 plus 1 plus 1 0
	Is that a pic or a scan of the raw book?
	3 years ago	Post 29 • IP flag post

Not trying to be an ass since February 12, 2020. 10.7K	10.7K HulkSmash private msg quote post Address this user	plus 1 plus 1 plus 1 0
	They were worried about that tiny corner ding? Sorry dude/dudette
	3 years ago	Post 30 • IP flag post

I'm a McNugget guzzler. 35.01K	35.01K HeinzDad private msg quote post Address this user	plus 1 plus 1 plus 1 0
	Quote: Originally Posted by ferant316 Quote: Originally Posted by HeinzDad Is that a pic or a scan of the raw book? It is from the PhotoScan app made by Google so a mixture of both I guess? Gotcha, I don't submit books like you do so maybe thats the problem but good old fashioned before pics like your after pic go a long way. I don't trust a scan anymore.
	3 years ago	Post 33 • IP flag post

If I could, I would. I swear. 54.31K	54.31K DrWatson private msg quote post Address this user	plus 1 plus 1 plus 1 6
	Quote: Originally Posted by EbayMafia There's always a risk in the submission process. The potential risk can be far greater than the cost of the service so CBCS has us agree to a "terms of service" when we submit. The thing I take away from thread is this: If you are going to submit on behalf of others, make sure they are aware of the CBCS Terms of Service agreement and make sure they understand that it applies to them, not just you. There's no reason why someone submitting on behalf of another person should take on any more risk than CBCS does. I would like to add that when a signing is involved, it enhances the risk. I've had books damaged by the creator doing the signing. I had one book with a coke ring on the back cover. I had a sketch cover come back with ink all over the back cover. Came back an 8.5 from the cgc and I sold it like a dumb ass. Every submission is a risk and sometimes shit happens. The sketch cover was Loki by Mike Lilly. I would love to have it back if anyone ever sees it for sale or knows who owns it.
	3 years ago	Post 34 • IP flag post

Collector 13	13 ferant316 private msg quote post Address this user	plus 1 plus 1 plus 1 2
	Quote: Originally Posted by HeinzDad Is that a pic or a scan of the raw book? It is from the PhotoScan app made by Google so a mixture of both I guess?
	3 years ago	Post 31 • IP flag post

Masculinity takes a holiday. 37.27K	37.27K EbayMafia private msg quote post Address this user	plus 1 plus 1 plus 1 0
	@ferant316 I'm sorry this happened to you and I'm sorry there was no resolution to be had. I understand that CBCS has to limit their liability on these things but also I for one appreciate how you brought your issue onto the forum in a professional and dignified manner. Unlike a couple others recently who came on huffing and puffing and blowing smoke. It certainly lends credibility to your version of events.
	3 years ago	Post 35 • IP flag post

would be nice to have a snugger fit. 4.4K	4.4K Sigur_Ros private msg quote post Address this user	plus 1 plus 1 plus 1 0
	Quote: Originally Posted by ferant316 First picture is raw before sending to CBCS. Second is once returned. Ouch. That's terrible.
	3 years ago	Post 36 • IP flag post

How to contact CBCS Customer Service?15232