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How long does it take CBCS to verfiy receipt of books?14955

Collector Supermole private msg quote post Address this user
I have a submission a little over 30 days still in submitted status. I had them sent signature delivery and insured. I sent a few emails with no response. I have not even bothered calling...not much point.
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Collector oakcitycomics private msg quote post Address this user
Do you have tracking showing delivered? Also you should of got an email once they were received and dashboard should show processing. I sent an order last week an books were logged in the day after my tracking showed delivery.
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Collector Supermole private msg quote post Address this user
Yes, it is confirmed delivered. I had it insured and required signature confirmation. It is still showing in submitted status from a May 23rd delivery.
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Collector oakcitycomics private msg quote post Address this user
@Supermole what address did you send to?
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Masculinity takes a holiday. EbayMafia private msg quote post Address this user
I wouldn't sweat it. My are still showing submitted from a similar date. I know that they arrived. There's nothing for me to do from here.
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Collector jtruong008 private msg quote post Address this user
My books were delivered on June 2nd, and I'm still in the same boat, just not as long as you've been waiting @Supermole. Though, I'm not sure if the status is supposed to change for books for VSP, which is what I sent in for.
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If the viagra is working you should be well over a 9.8. xkonk private msg quote post Address this user
https://forum.cbcscomics.com/topic/14882/page/1/current-time-table-for-items-to-be-marked-received
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Collector oakcitycomics private msg quote post Address this user
Odd it’s taking you guys so long. I shipped mine on 6/5 they delivered 6/10 an logged in on 6/11. Did you write you invoice number on the outside of the box? I do so maybe that’s why mine logged into the system so quick
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Collector Supermole private msg quote post Address this user
Singed for a Justin McDonald it shows.
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Collector Scifinator private msg quote post Address this user
@Supermole @jtruong008 - As @xkonk link points out, not to worry. As long as you have delivery confirmation, you are good.

As they have been deluged with submissions, they do internally check in and start your TAT (Turn Around Time) a day or so after delivery, they are applying manpower to tasks other than updating the dashboards.
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If the viagra is working you should be well over a 9.8. xkonk private msg quote post Address this user
Not mentioned in the thread I linked, it depends on what your order is like. If you sent something like a 2-Day Modern, you'll be in the system faster because they have to work on your order faster. The slow updates are on regular modern/expanded type orders. Those aren't going anywhere for a while anyway.
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Beaten by boat oars Studley_Dudley private msg quote post Address this user
Delivered on May 25, still not entered as received, just submitted. Another order delivered on May 24 only took a couple of days to be marked as received.
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Beaten by boat oars Studley_Dudley private msg quote post Address this user
@Supermole did you send a check/money order as payment? Sometimes those take a little longer because endorsing a check can take time but I don't know if it takes that much longer. I only ask because we seem to have a similar order hiccup.
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Collector Supermole private msg quote post Address this user
No. I paid with credit card. It is a 25 book submission with Gold and Silver age books. Has me a bit worried and no one answer emails. Not very comforting for my first big submission to them.
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Collector jhrey66 private msg quote post Address this user
As confirmed by USPS mine arrived May 27 and are still not marked received. as referenced above I did NOT write my invoice number on the outside of the box, The 1st time submitter blues continue
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Collector Supermole private msg quote post Address this user
Good news. Mine DID get marked "PROCESSING" today.
Post 16 IP   flag post
If the viagra is working you should be well over a 9.8. xkonk private msg quote post Address this user
@jhrey66 I don't think there's a point to writing the invoice on the package. Everything gets opened within a day or two regardless. It's a question of the information being put into the customer side of the system.
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Collector ProdigalSon private msg quote post Address this user
i notice my order usually take a week or two from being "submitted" before they are marked "processing".. glad your order is safe and moved to the next stage!!!
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Collector oakcitycomics private msg quote post Address this user
@xkonk the mail In instructions use to ask for you to write it on the outside of the box. Not sure if they still do however.
Post 19 IP   flag post
If the viagra is working you should be well over a 9.8. xkonk private msg quote post Address this user
@oakcitycomics is that for a signing? That could be; I haven't sent anything for a signing. If you're sending a submission straight to CBCS for pressing/grading, there's no point to writing anything on the outside.
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Collector oakcitycomics private msg quote post Address this user
@xkonk Regular submission. It was part of the mail in instructions back when they were still in FL. I'm guessing its not stated on the site anymore but I still do it
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Collector KatKomics private msg quote post Address this user
42??

Is this the same thing as how many licks to get to the center of a tootsie pop??
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Collector jtruong008 private msg quote post Address this user
Mine is still at submitted, but then again, I did submit my books for VSP, so I'm not sure if the status gets updated after the verification process
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418487 23 23
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