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Video: 5 Ways CBCS is BETTER Than CGC14594

It's like the Roach Motel for comic collectors. chester15 private msg quote post Address this user
ISO 9000 is a systems management program. It was developed to have consistency of performance and results within any particular industry. If you ordered parts from an ISO certified company, there was intrinsic confidence that the company was following internationally accepted procedures, using quality materials, demonstrating competency in all areas including production time. Once established, this certification became the "entry ticket" if you wanted to be a supplier to certain government agencies, or to supply other corporations. No certification, no business for you.

But this is usually a business to business concept. The average consumer has no such requirement or expectation, and it would mean nothing to most. Also, it is to keep you on par with all the other members of your manufacturing or service industry. In this case, that would be a total of 3. That's how many grading and encapsulation companies are out there. It's a niche market, not a globalized industry. There is no need for such a formal certification.

There is a need to follow the concepts of management systems like ISO 9000. And there are several good ones, implemented by auto companies, tech companies, machine shops, restaurants, etc. Many are proprietary, and some successful programs are in place because the company has excellent, trained management and substantial resources to implement the plan.

I'm sure CBCS is aware of its shortcomings. I don't doubt that they are doing the best they can with what they have to work with. They can see the same issues that we see, even more clearly. I suspect there are improvements that we are unaware of. Sometimes it's a matter of how far you have come as opposed to where you are. It's still a young company experiencing growing pains.

The same is true for the company across the street. The entire business is being invented as they go. We are all in a hurry for perfection, but it takes time to react, especially if unexpected events change your original plans. But good management can prevail and show extraordinary results. I hope to see some of those improvements in the near future.
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Masculinity takes a holiday. EbayMafia private msg quote post Address this user
Quote:
Originally Posted by chester15
Once established, this certification became the "entry ticket" if you wanted to be a supplier to certain government agencies, or to supply other corporations. No certification, no business for you.


@chester15 That's what I'm realizing as it gets explained, ISO 9000 a key part of globalization. I'm assuming the ISO 9000 certification by the suppliers means that GM or Ford could buy brake pads from India or China without incurring liability in the case of a failure. Whereas sourcing from a non-certified company (even domestically) might open them up to lawsuits and accusations of cutting costs at the risk of consumer safety.
Post 152 IP   flag post
It's like the Roach Motel for comic collectors. chester15 private msg quote post Address this user
Yes, that is likely the big feature, and just getting everyone on the same page.

As @Nuffsaid111 points out, the processes involved, if properly implemented, can draw attention to roadblocks, failures, and even opportunities. There are alternative programs of varying complexities that try to achieve similar results, on a smaller scale. There were some good management systems in place throughout the world before ISO became the standard. Basically ISO organized all the best features and documented what they should be for best processes to be in place.
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Masculinity takes a holiday. EbayMafia private msg quote post Address this user
There's a saying in business that it comes down to 3 things...Quality, Price and Speed. You can have 2 but you can't have all 3. Well, when compared to the industry standard of CGC, CBCS is actually that rare company that is currently providing all 3. We can argue the aesthetics of the label but I don't hear anyone saying that their overall product quality is lower than the competition. The price is demonstrably lower than the competition. The speed is demonstrably quicker than the competition. The only thing that keeps them from currenlty being the industry standard is a 14 year head start by their only competitor. If they don't get distracted from those 3 key things, I have no doubt that CBCS will gain significant ground...and Time is the necessary ingredient for that to happen.
Post 154 IP   flag post
I'm waiting.... (tapping fingers).
Splotches is gettin old!
Nuffsaid111 private msg quote post Address this user
@EbayMafia @chester15
Great discussion guys.

Appreciated when an individual attempts to put forward a specific new idea simply to generate thoughtful discussion of respondents for the pros and cons of said specific(s).

Too often on this forum I see folks immediately toss aside potential ideas on a topic as stupid, dumb, silly, or "no one cares"; and that is very unfortunate, short sighted, and does not foster an individual to post innovative ideas.

And who knows - Establishment of a packaging procedure per ISO, and training packaging employees may even prevent something like this picture from happening again as clearly this CGC employee was not trained properly and/or did not read the procedure for not mixing comics and magazines in the same box.


Post 155 IP   flag post


If the viagra is working you should be well over a 9.8. xkonk private msg quote post Address this user
I'd be pleased as punch if CBCS instituted some internal structures/procedures that speeded and improved things. But I have no idea what ISO 9000 is, and if they got it tomorrow and put a big splash on the home page it wouldn't mean much to me.
Post 156 IP   flag post
I'm waiting.... (tapping fingers).
Splotches is gettin old!
Nuffsaid111 private msg quote post Address this user
Quote:
Originally Posted by xkonk
I have no idea what ISO 9000 is, and if they got it tomorrow and put a big splash on the home page it wouldn't mean much to me.


Perhaps not. But it would probably result in you doing research and reading about ISO; and becoming a bit more self informed if they instituted the principles (or were certified). After a self-tutorial, I'm quite sure you'd become a bit more intrigued; if not outright stirred for the potential results.
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Collector Jabberwookie private msg quote post Address this user
Quote:
Originally Posted by xkonk
I'd be pleased as punch if CBCS instituted some internal structures/procedures that speeded and improved things. But I have no idea what ISO 9000 is, and if they got it tomorrow and put a big splash on the home page it wouldn't mean much to me.


I’ve never heard of it, either.

Although, from what I’m gathering it sounds eerily similar to Lean or Six Sigma.

One thing that these discussions seem to suffer from, and I’m guilty, too, is we work from the assumption that CBCS wants to or should supplant CGC in some way.

What if the goal is to be a solid grading company and grabbing appropriate market share?

I guess I don’t need too many bells and whistles.

I just want a confident (and competent) grade, solid, durable case and something that protects my investment while not breaking the bank.

CBCS does this for me.
Post 158 IP   flag post
PLOD theCapraAegagrus private msg quote post Address this user
LOL.
Post 159 IP   flag post
I'm waiting.... (tapping fingers).
Splotches is gettin old!
Nuffsaid111 private msg quote post Address this user
Quote:
Originally Posted by Jabberwookie
I just want a confident (and competent) grade, solid, durable case and something that protects my investment while not breaking the bank.

CBCS does this for me.


I agree with you. CBCS does it for me.
My suggestion about adopting ISO standards or an ISO vision was in response to someone else's statement that CBCS lacks brand identity; no pride; no sizzle. When I asked what could be done, the response was essentially I'm not going to tell anyone unless they make me head of CBCS marketing. Not very helpful.

So I interjected a potential opportunity for discussion about becoming ISO certified or adopting ISO principles as a potential splash. We talk about every little minor detail on forums down to serrations on labels for an eternity. So I thought to myself can you imagine the discussion threads going on if an announcement of ISO certification was made? These threads would go on forever. It would spur on endless discussion on many platforms.
"What does it mean"?
"How does this help me"?
"How does it make things better"?
"I've never heard of this I want to read more about it".

In a sense, that alone (the endless discussion on social media) is a splash. Again, my suggestion was just a thought to entice discussion on the merits for and against since clearly there are both like most anything. If it were a simple answer it'd be done already.
Post 160 IP   flag post
Collector Jabberwookie private msg quote post Address this user
@Nuffsaid111

Oh, yeah. I don’t disagree with your take at all.

I was just thinking out loud about how CGC offers those custom labels which some people love.

I think they are cool, too, but just not something I’d pay for.

So, in that sense, CBCS is more bare bones and that appeals to me.

But as much as I like the gang at CBCS, if CGC ended up $5-$10 cheaper, I’d probably start using CGC more.

That’s just my perspective and might not be close to what anyone else thinks, though.
Post 161 IP   flag post
Collector monjoody private msg quote post Address this user
Quote:
Originally Posted by Jabberwookie
One thing that these discussions seem to suffer from, and I’m guilty, too, is we work from the assumption that CBCS wants to or should supplant CGC in some way.


I have this type of discussion at work all the time with my boss. There's a big difference between paying attention to the competition and adjusting accordingly, and having a solid vision that you're really, really good at. My opinion is that when going for the former, it's really easy to forget the latter.


Quote:
Originally Posted by Jabberwookie
I just want a confident (and competent) grade, solid, durable case and something that protects my investment while not breaking the bank


That's what brought me to CBCS. From what I read, they were more focused on building the community and making it more accessible to the average collector over just resale value.
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PLOD theCapraAegagrus private msg quote post Address this user
Quote:
Originally Posted by Jabberwookie
I was just thinking out loud about how CGC offers those custom labels which some people love.

The custom labels suck.
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Collector Jabberwookie private msg quote post Address this user
Quote:
Originally Posted by theCapraAegagrus
Quote:
Originally Posted by Jabberwookie
I was just thinking out loud about how CGC offers those custom labels which some people love.

The custom labels suck.


They don’t motivate me much, but I can see why some people might want them.

They don’t do anything for me, so I would never pay extra for them.


Way off topic: Are you ready for The Suicide Squad?

I may be setting myself up for disappointment, but I’ve got high hopes.
Post 164 IP   flag post
Collector Jabberwookie private msg quote post Address this user
Quote:
Originally Posted by monjoody
Quote:
Originally Posted by Jabberwookie
One thing that these discussions seem to suffer from, and I’m guilty, too, is we work from the assumption that CBCS wants to or should supplant CGC in some way.


I have this type of discussion at work all the time with my boss. There's a big difference between paying attention to the competition and adjusting accordingly, and having a solid vision that you're really, really good at. My opinion is that when going for the former, it's really easy to forget the latter.


Quote:
Originally Posted by Jabberwookie
I just want a confident (and competent) grade, solid, durable case and something that protects my investment while not breaking the bank


That's what brought me to CBCS. From what I read, they were more focused on building the community and making it more accessible to the average collector over just resale value.


Right!

Being successful doesn’t always mean vanquishing all competition.

There’s plenty of room for two good grading companies.

But, that doesn’t mean CBCS can’t make improvements, either.
Post 165 IP   flag post
PLOD theCapraAegagrus private msg quote post Address this user
Quote:
Originally Posted by Jabberwookie
Way off topic: Are you ready for The Suicide Squad?

I may be setting myself up for disappointment, but I’ve got high hopes.

I'll probably wait for its arrival on HBO Max. Suicide Squad and GotG Vol. 2 are two of the worst comic book movies, so mashing together half the cast of one with director of the other gives me no hope for this movie.
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Please continue to ignore anything I post. southerncross private msg quote post Address this user
Interesting reading in this thread.
I think about the two companies differently.
For example.

You have two hulk 181s.
Both appear near mint.
One has the stamp removed and one is signed on the cover by the artists.

You're not going to send the stamp removed copy to cbcs.
They will grade it poor and incomplete as that is what it is.
You'll send it to cgc so it gets a qualified 9.4 as it will sell for more then a .5

The signed book you will not send to cgc as it will get a 9.4 qualified written name on the cover.
You'll send it to cbcs for verified signature so it sells more then a 9.4 unsigned.

Those are the facts.

My opinion is cgc is designed for the dealer and seller in mind.
Cbcs is designed for the collector in mind.

I think cbcs should try to concentrate building the collector base for their product.
Post 167 IP   flag post
I wish I had a title. ComicNinja0215 private msg quote post Address this user
Perhaps, I had submitted to CGC at a bad time. Maybe, it isn't usually this behind and I'm sure it isn't . In this regard I should give them the benefit of the doubt; but I won't.

I understand that you are receiving truckloads of books a day. I understand that you are actively working to employ more people to help deal with the amount of work you have on your plate. I also understand that you have expanded your facilities to accommodate said work. What I don't understand is how you did not deal with any of this sooner. It's one thing to say maybe we should expand our work place so we can do more but it's another to think about that while you have months of books stacked up waiting on pressing and or grading or worse yet; signings.

The thing is I don't care about any registry or fancy labels or higher sale value or whatever else. I just want my books slabbed in a reasonable amount of time and yes if the shoe was on the other foot I'd say the same thing about here. My books here at CBCS were already paid for and are awaiting press screen/pressing. My books at CGC were NOT paid for yet and I have no idea where they are in the pressing que. It's in this regard that I won't ever choose to do business with CGC and if that makes me a nutcase , well then I'm a nutcase.

I'm choosing CBCs simply because I'm in good hands here

no, they didn't pay me to say that. lol
Post 168 IP   flag post
Collector Jabberwookie private msg quote post Address this user
Quote:
Originally Posted by southerncross
Interesting reading in this thread.
I think about the two companies differently.
For example.

You have two hulk 181s.
Both appear near mint.
One has the stamp removed and one is signed on the cover by the artists.

You're not going to send the stamp removed copy to cbcs.
They will grade it poor and incomplete as that is what it is.
You'll send it to cgc so it gets a qualified 9.4 as it will sell for more then a .5

The signed book you will not send to cgc as it will get a 9.4 qualified written name on the cover.
You'll send it to cbcs for verified signature so it sells more then a 9.4 unsigned.

Those are the facts.

My opinion is cgc is designed for the dealer and seller in mind.
Cbcs is designed for the collector in mind.

I think cbcs should try to concentrate building the collector base for their product.


Good points and happy birthday!
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I wish I had a title. ComicNinja0215 private msg quote post Address this user
@southerncross Absolutely spot on my friend!!! Happiest of birthdays as well!
Post 170 IP   flag post
Collector mediaslave private msg quote post Address this user
Quote:
Originally Posted by Comicninja0215
I just want my books slabbed in a reasonable amount of tim


Perhaps the funniest thing about comments like this (not just yours Ninja) is how everyone casually dismisses CBCS having TATs of 9-11 MONTHS when they were moving, and you all STILL SUPPORTED THEM.

CGC gets absolutely hammered with submissions, TATs extend to 3-5 months, and everyone goes crazy and rips them apart.


Post 171 IP   flag post
Collector Ploppy private msg quote post Address this user
Quote:
Originally Posted by southerncross
Interesting reading in this thread.
I think about the two companies differently.
For example.

You have two hulk 181s.
Both appear near mint.
One has the stamp removed and one is signed on the cover by the artists.

You're not going to send the stamp removed copy to cbcs.
They will grade it poor and incomplete as that is what it is.
You'll send it to cgc so it gets a qualified 9.4 as it will sell for more then a .5

The signed book you will not send to cgc as it will get a 9.4 qualified written name on the cover.
You'll send it to cbcs for verified signature so it sells more then a 9.4 unsigned.

Those are the facts.

You forgot one fact. At CGC if you have a book signed on the cover you can request a Blue label with the actual grade since the signature is considered damage.

[quote]My opinion is cgc is designed for the dealer and seller in mind.
Cbcs is designed for the collector in mind.

I think cbcs should try to concentrate building the collector base for their product.


I think the problem with this is that most real collectors don't need or want their books slabbed.
Post 172 IP   flag post
Collector Jabberwookie private msg quote post Address this user
Quote:
Originally Posted by mediaslave
Quote:
Originally Posted by Comicninja0215
I just want my books slabbed in a reasonable amount of tim


Perhaps the funniest thing about comments like this (not just yours Ninja) is how everyone casually dismisses CBCS having TATs of 9-11 MONTHS when they were moving, and you all STILL SUPPORTED THEM.

CGC gets absolutely hammered with submissions, TATs extend to 3-5 months, and everyone goes crazy and rips them apart.




I can speak to my own experience, but I may have joined after the TAT you’re talking about.

I’d heard horror stories about pressing TAT and that has discouraged me from using it much.

CBCS has a pretty strong presence (I’m in the DFW area) at local conventions so that helped me, as well.

And to clarify, I don’t hate CGC, I just use CBCS because it suits my needs better.
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PLOD theCapraAegagrus private msg quote post Address this user
Quote:
Originally Posted by Jabberwookie
...And to clarify, I don’t hate CGC, I just use CBCS because it suits my needs better.

Good. "Hate is useless."
Post 174 IP   flag post
Collector mediaslave private msg quote post Address this user
Quote:
Originally Posted by Jabberwookie


I can speak to my own experience, but I may have joined after the TAT you’re talking about.

I’d heard horror stories about pressing TAT and that has discouraged me from using it much.

CBCS has a pretty strong presence (I’m in the DFW area) at local conventions so that helped me, as well.

And to clarify, I don’t hate CGC, I just use CBCS because it suits my needs better.


Thats kinda my point though. Companies go through challenges. In CBCS's case, the move obliterated their turn around time, and IMO and experience, their grading suffered.

CGC is currently slammed beyond hell, so the turn around time suffers.

It happens with every company, in every industry.
Post 175 IP   flag post
Collector Jabberwookie private msg quote post Address this user
Quote:
Originally Posted by theCapraAegagrus
Quote:
Originally Posted by Jabberwookie
...And to clarify, I don’t hate CGC, I just use CBCS because it suits my needs better.

Good. "Hate is useless."


Agreed. I might prefer Coke over Pepsi, but having an emotional reaction to Pepsi?

No, thanks.

Like I said, If CGC ended up $20 cheaper than CBCS, then guess where I’m going.

It’s like DC vs Marvel talk.

I grew up Marvel, but I love a lot of DC books and properties.

Good comics are good comics regardless of publisher.
Post 176 IP   flag post
Suck it up, buttercup!! KatKomics private msg quote post Address this user
Quote:
Originally Posted by Ploppy

I think the problem with this is that most real collectors don't need or want their books slabbed.


my issue is that books I bought for under $50 or $100, 20+ years ago are now potentially $1,$2 up to $5k books now.
I need to slab to 1)protect and 2) get insurance!!
Not to mention some I have 2 or 3 of or just don't care about so want to sell

man...I remember when I could count on one or two hands the books I owned worth over $100...now books between $500 and $1500 are common place...it's the books over $2k now that I have very few of - never dreamed about books worth that much back in the day
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Collector Jabberwookie private msg quote post Address this user
@mediaslave

We may be talking around each other...

I agree with you.I was just sharing what drove me to CBCS and how I avoided the long waits you described.

Had I experienced that, I’m sure my opinion would be different.

I get your point, though.
Post 178 IP   flag post
Collector Jabberwookie private msg quote post Address this user
Quote:
Originally Posted by KatKomics
Quote:
Originally Posted by Ploppy

I think the problem with this is that most real collectors don't need or want their books slabbed.


my issue is that books I bought for under $50 or $100, 20+ years ago are now potentially $1,$2 up to $5k books now.
I need to slab to 1)protect and 2) get insurance!!
Not to mention some I have 2 or 3 of or just don't care about so want to sell

man...I remember when I could count on one or two hands the books I owned worth over $100...now books between $500 and $1500 are common place...it's the books over $2k now that I have very few of - never dreamed about books worth that much back in the day


I remember being shocked at my first comic to break the $100 barrier.
I never expected to break $1k.

Crazy times!
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I wish I had a title. ComicNinja0215 private msg quote post Address this user
@mediaslave I'm sure CGC will right the ship eventually , they have to if they want to keep going. At what point however does management not step in and say "Let's not do nay more private events and catch up?" The bitter taste from this will linger a long while before I reconsider my position.

As far as CBCS TAT's go, I landed here right after it was a bad as it got. Daryll got me right in for a fast press and I received my books back in about 2 months .
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