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Collector comixcited private msg quote post Address this user
Quote:
Originally Posted by comixcited
this will be week 13 for my order. 28 moderns, 2 expanded, no press. yet to be shipped. i keep reloading my email thinking any min.... that min never comes .

anyone have an accurate TAT right now? not in a hurry. just want to know what to expect.


officially 13 weeks today...
Post 51 IP   flag post
Collector Weaponx606 private msg quote post Address this user
@felnora Tomorrow will be 2 weeks since USPS tracking has it delivered. CBCS still only shows it as “submitted”
Post 52 IP   flag post
Collector xvipah private msg quote post Address this user
I have a submission that they received yesterday that has been marked as processing today.

Meanwhile I have a submission that got there 2 weeks ago that is still not showing as anything more than submitted. Weird.
Post 53 IP   flag post
Collector comixcited private msg quote post Address this user
Quote:
Originally Posted by xvipah
I have a submission that they received yesterday that has been marked as processing today.

Meanwhile I have a submission that got there 2 weeks ago that is still not showing as anything more than submitted. Weird.


any kind of fast pass on that?
Post 54 IP   flag post
Collector xvipah private msg quote post Address this user
Yes, yesterday's was fast passed.

But how would they know that from the package? I didn't put it on the outside or anything.

Quote:
Originally Posted by comixcited

any kind of fast pass on that?
Post 55 IP   flag post


Collector comixcited private msg quote post Address this user
@xvipah name associated with order?
Post 56 IP   flag post
Collector xvipah private msg quote post Address this user
@comixcited I mean, maybe. But my name is associated with the order that's been sitting for 2 weeks also
Post 57 IP   flag post
Collector comixcited private msg quote post Address this user
Quote:
Originally Posted by xvipah
@comixcited I mean, maybe. But my name is associated with the order that's been sitting for 2 weeks also


also a fast pass order then?
Post 58 IP   flag post
Collector xvipah private msg quote post Address this user
No. That one is not.

Are you saying you think they are on the lookout for FP orders by people's names, like they know it's coming so they look for it? I mean if they are that's awesome and well worth the price of FP alone. But I don't think that's what they advertise.

Quote:
Originally Posted by comixcited

also a fast pass order then?
Post 59 IP   flag post
Collector comixcited private msg quote post Address this user
@xvipah just a guess. it might be tough to manage fast pass otherwise with so many submissions being processed as of late
Post 60 IP   flag post
Collector xvipah private msg quote post Address this user
Well, I think you're right. I asked Customer Service because I was curious. That's what they said, because it was Fast Pass it got in to the system quicker. That's pretty awesome, and a huge upgrade over what I expected. Don't know that I'll ever not use FP now

Quote:
Originally Posted by comixcited
@xvipah just a guess. it might be tough to manage fast pass otherwise with so many submissions being processed as of late
Post 61 IP   flag post
Moderator Jesse_O private msg quote post Address this user
@xvipah I believe the packages are received and opened immediately. Then the invoices are marked received on the CBCS internal computer network. The invoices that have the faster tiers are given priority over the slower tiers. Every tier get double checked, they make sure the invoice matches the contents. Every book is given a bar code sticker so it can be tracked internally and so graders don't know whose books they have.

Everything you see on your account is on a separate network. Someone has to enter the data into that network. That is why it takes time for your books to show up as received, but your tat starts the day after it is physically delivered. This is all my theory based on facts that I do know, like two computer networks and the use of bar codes.
Post 62 IP   flag post
Collector Scifinator private msg quote post Address this user
@xvipah @comixcited - I believe that they open each package at around the point it is delivered. Pull the Fast Passes/fast press/Rapid/Quickstream/2 Day/1 Day, etc and get those officially check in first for obvious reasons TAT wise. Now I don't typically go that route, but if someone is paying an extra $20 to $2,600 per book, then to the front of the line they go, and so be it if mine is currently taking and extra 2-3 weeks to show up on the Dashboard. The big key is that you have proof of delivery from your carrier.

Things will eventually settle down and the Dashboard will get updated more frequently and timely basis. Also remember, CBCS does have an internal system that is more detailed and accurate that the Dashboard. So your TAT should not be on when you see "received" or "processing", but rather just after CBCS received and when they started the internal checkin.

LOL, P.S. I actually started this response a couple of hours ago and just realized i didn't hit reply and see that the info is already outdated.
Post 63 IP   flag post
Collector felnora private msg quote post Address this user
How would they know from packaging... Good Quesion. Perhaps different peeps receive things differently...


One is a quirky go getter, with dreams of grandeur, who wants the comic fans happy.

The other is a grumpy side character, who works as an NPC on the weekends, and nothing makes them happy.

Together they fight time.


(This is meant to be amusing, and to waste time on forums, inspired by 'They Fight Crime')
Post 64 IP   flag post
Collector RicksComicCrypt private msg quote post Address this user
I have a reholder that was marked as "received" on March 29th. Anyone know when it should be completed and out the door? This is the first reholder I have submitted.
Post 65 IP   flag post
Collector comixcited private msg quote post Address this user
@felnora package received commissioner.

chrono criminals beware!!
Post 66 IP   flag post
Collector ProfessorComics private msg quote post Address this user
I have a signature event book that I sent back in November that still hasn't made it back to me. I wish I knew when the signing actually happened, because I'm sure the deadline was much sooner than the actual signing event.
Post 67 IP   flag post
Collector xvipah private msg quote post Address this user
So in the last 2 days, all 3 of my submissions have been pushed to processing. 2 of them were FP and they got pushed the day after they were received. The one that wasn't FP got moved about 13-15 days after it was received. That's pretty awesome stuff.
Post 68 IP   flag post
Collector felnora private msg quote post Address this user
(To the tune of 'One Week')


It's been one week since it said delivered
Check the forums for nerves, and then I shivered
11 days since I mailed them off
Saying, 'hope you survived your time in my loft'
12 days since the living room
Where I packed 'em weird, but what could I do
Yesterday I felt a bit deceived
But it'll still be two weeks before they say received.


Happy Friday Fellow Comic Geeks
-Felnora
Post 69 IP   flag post
385871 69 19
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