Turnaround 5.014486
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HammitChris private msg quote post Address this user | |
After waiting a little over 4 months, my order of 3 books arrived today. I had 2 modern and one reholder on a Verified Signature. Needless to say, I am not that impressed with the Quality Control or lack there of. There is a huge scratch on the back of the reholder slab and a fiber or hair or something that was encapsulated with it. The other two slabs have scratches on them too.   |
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| Post 951 • IP flag post | ||
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Collector
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HammitChris private msg quote post Address this user | |
Apparently their QC is off...here are the other two books....      |
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| Post 952 • IP flag post | ||
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Huntergreene2 private msg quote post Address this user | |
| That one at the bottom of Ren & Stimpy looks like the injection molding artifact the new cases have. The others definitely look like they were slid around on a table or something. | ||
| Post 953 • IP flag post | ||
 Doodoo doodoo! Mind blowing stuff, right?
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Caffeine_Kid private msg quote post Address this user | |
Quote:Originally Posted by Ramage23 Holy crap. When I was reading this I thought it was something that had been written by me. Right down to the 30 year time frame. That was eerie. |
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| Post 954 • IP flag post | ||
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Collector
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HammitChris private msg quote post Address this user | |
Quote:Originally Posted by Huntergreene2 I emailed customer service with the photos, hoping they will make it right. If not, then I won't send anymore books in to them. When you spend almost $600 on grading, it kind of defeats the purpose if they come back all scuffed up. Might as well keep them raw. |
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| Post 955 • IP flag post | ||
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jsrtt private msg quote post Address this user | |
Quote:Originally Posted by Cbarnett316 Been sitting at labels for my April submission for around 2 1/2 months. Sent in a pair of 2 day moderns and they were delivered on Wednesday, marked as received yesterday, and got the shipping email today. |
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| Post 956 • IP flag post | ||
 Cover, 8 pages before the staples, 8 pages after, back cover.
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MrNotSoNice private msg quote post Address this user | |
Quote:Originally Posted by HammitChris I feel ya, bro. My guess is that CBCS is rushing so hard to get the backlog out that cases get dinged and details get missed. I can accept small scuffs and mold marks on my plastic cases as long as the book is protected. (I don't expect 'mint' bags on all my raw comics.) No excuse for hairs, etc. to get encapsulated with the book though. We don't want CBCS to become Brand Echh! |
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| Post 957 • IP flag post | ||
 I'd like to say I still turned out alright, but that would be a lie.
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flanders private msg quote post Address this user | |
| @HammitChris all of their slabs have those scratches. As a CBCS supporter it's extremely depressing. It seems like their QC has gone way downhill, which isn't all that surprising since there has been a massive increase in submission volume. | ||
| Post 958 • IP flag post | ||
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Collector
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HammitChris private msg quote post Address this user | |
Quote:Originally Posted by flanders High submission volume isn't an excuse to lower the quality of the product, in my opinion. Especially when you take into account that people are waiting longer times to get their books back. |
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| Post 959 • IP flag post | ||
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I'd like to say I still turned out alright, but that would be a lie.
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flanders private msg quote post Address this user | |
| @HammitChris you're right. There's no excuse. I was only saying it's not surprising, because this is exactly what's happening at CGC. I think there are a lot of new employees, a lot of overtime hours, and a lot of tired employees making more mistakes. I know whenever I worked a lot of overtime, the quality of my work went downhill fast and I was an accident prone liability. | ||
| Post 960 • IP flag post | ||
 Collector
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Bobashek private msg quote post Address this user | |
| BCW (and others) makes bags for graded books. I wonder if it would be worth CBCS putting the slabs right into the bags after completion. Charge 50 cents a bag and the scratches and scuffing should be prevented. | ||
| Post 961 • IP flag post | ||
 Collector
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Dawnstar private msg quote post Address this user | |
| Personally, if everything else is done right, I'm not too concerned about a scuff. The hair/fiber thing would bother me though. | ||
| Post 962 • IP flag post | ||
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Collector
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HammitChris private msg quote post Address this user | |
Quote:Originally Posted by DawnstarThere is more than one scuff on two of them. A minor one, ok I can see that, but it shouldn't look like someone has driven around with it sliding around in their floorboard. |
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| Post 963 • IP flag post | ||
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Collector
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Dawnstar private msg quote post Address this user | |
Quote:Originally Posted by HammitChris haha yes absolutely, not saying you should be ok with that. It's just I'm so far off from getting mine back that I can only dream of scuffs. |
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| Post 964 • IP flag post | ||
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Collector
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HammitChris private msg quote post Address this user | |
Quote:Originally Posted by Dawnstar I'm dreaming of a refund... |
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| Post 965 • IP flag post | ||
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PhantomStranger271 private msg quote post Address this user | |
Quote:Originally Posted by Caffeine_Kid I'm seconding this. How do we accomplish this? |
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| Post 966 • IP flag post | ||
 COLLECTOR
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dielinfinite private msg quote post Address this user | |
Quote:Originally Posted by dielinfiniteBook has now shipped |
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| Post 967 • IP flag post | ||
 Collector
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Brockstar84 private msg quote post Address this user | |
| Any Canucks have a rough time frame? I am at 16 weeks and have yet to even have my comics marked as received... | ||
| Post 968 • IP flag post | ||
 Collector
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rgreenson private msg quote post Address this user | |
Quote:Originally Posted by Brockstar84 My July Submission is at 7 weeks and is not in received status yet, but I know that they have said they are backlogged entering orders into the system. I've been tracking the timeframe for my orders. The time from submission online to when it's checked in (Dallas) has been taking a very long time and seems to be getting longer, see below.  |
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| Post 969 • IP flag post | ||
 Collector
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crash22 private msg quote post Address this user | |
| @Brockstar84 I submitted end of January, got an email 5 weeks later saying received then received another email about 3-4 weeks ago saying ship to Canada. Still no books it’s been 7 months now lol | ||
| Post 970 • IP flag post | ||
 I'm waiting.... (tapping fingers).Splotches is gettin old! |
Nuffsaid111 private msg quote post Address this user | |
| 3 Moderns newly listed on my dashboard March 25th - No press - VSP Shipping notice came today 8/23 That's approximately 21 weeks. Listed TAT is 17 weeks + 1 week VSP = 18 weeks I suppose I can live with TATs that are +/- 3 weeks variation of listed timeframe. I dunno what to expect anymore. I really don't. |
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| Post 971 • IP flag post | ||
 Collector
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monjoody private msg quote post Address this user | |
Quote:Originally Posted by Nuffsaid111 That's consistent with my 17 moderns w/2 VSP that were received on March 17th. I got them about a week ago, so 21wk as well. |
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| Post 972 • IP flag post | ||
 Collector
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Mr_Such private msg quote post Address this user | |
Quote:Originally Posted by Nearmint67 I would like to know as well. My submission got to them 7/6 and my dashboard was updated 10 days later. As of then, nothing. No emails of status updates or anything. I did have one book VSP that they damaged and were suppose to credit me for and haven't seen the credit either. |
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| Post 973 • IP flag post | ||
 Collector
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El_Dub13 private msg quote post Address this user | |
| Just got an email saying my books have moved from Grading to the Production Area. Created invoice 3/30 Sent 3/31 Received by CBCS 4/20 |
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| Post 974 • IP flag post | ||
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Collector
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El_Dub13 private msg quote post Address this user | |
| My books have now been packaged and shipped. | ||
| Post 975 • IP flag post | ||
 I don't believe this....and I know you don't care that I don't believe this.
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GAC private msg quote post Address this user | |
| @El_Dub13 awesome! what are talking here? modens?, vintage? press, no press? | ||
| Post 976 • IP flag post | ||
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Collector
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El_Dub13 private msg quote post Address this user | |
Quote:Originally Posted by GAC Moderns. No press. Cover artists include Dan Mendoza, Piper Rudich, Michael McComb and Momoko. |
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| Post 977 • IP flag post | ||
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Collector
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rgreenson private msg quote post Address this user | |
Quote:Originally Posted by Brockstar84 I just got a received email for my July Submission and I was charged. Status is now processing. I would reach out to @Darryl_H to see if he can help you out. |
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| Post 978 • IP flag post | ||
 Collector
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xvipah private msg quote post Address this user | |
| Had an order of 5 books, all modern fast pass with a press and signature verification.. Order was on May 3rd, I think they received it probably 3 or 4 days later on the 6th or 7th of May. They are being shipped back today. |
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| Post 979 • IP flag post | ||
 Collector
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xtraplayer private msg quote post Address this user | |
| Week 23 and waiting..... Invoice states Grading for a few weeks now. | ||
| Post 980 • IP flag post | ||