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Collector Paulbg2000 private msg quote post Address this user
Feels like I've been stuck in labels for weeks....Order from December 30th.

Another Order sent to CBCS Canada on March 27th still "Submitted"...

Both via Canada...
Post 26 IP   flag post
Collector Silverado private msg quote post Address this user
It seems that ShipToCanada is currently a 2 month process. Have any Canadian slabbers sent direct to Dallas recently? Do you get your books back any faster?
Post 27 IP   flag post
Suck it up, buttercup!! KatKomics private msg quote post Address this user
@Paulbg2000 @Silverado yup....my March 10th order took 7 weeks to show as processing
Post 28 IP   flag post
Collector BrashSmurf private msg quote post Address this user
Quote:
Originally Posted by GAC
Quote:
Originally Posted by BrashSmurf
All I know is it's kind of ridiculous at this point
Invoice says submitted
Dashboard says processing
Email said last week it was being finalized

At this stage I find it hard to believe anything


Processing is not a status. It will say Processing from the time its Received to the point of Shipped.
this is the first time it said processing, before it stated grading for 3 weeks
Post 29 IP   flag post
I AM... THE Bat-Manuel MurrayC private msg quote post Address this user
Every day I log into my dashboard to see if the "processing" status has changed since they've received my books, and it hasn't since February 4th.

Today, just for fun, I clicked the link to the order which expands the list of books submitted, and I noticed the books have changed from being "Received" to "Grading"!

I have no idea WHEN this took place.

Regardless, I'm happy to see movement
Post 30 IP   flag post


Collector felnora private msg quote post Address this user
Well, today begins my shared struggle in turnaround, and thus a visit to the forums.

My tracking shows 'left with individual' yesterday, so now I eagerly await the 'received' update to my order.

This was a US/ Dallas delivery, what was the last delivered to received timeframe someone has had ?
Post 31 IP   flag post
Collector Weaponx606 private msg quote post Address this user
That “left with individual” in Dallas is what I got on 4/23. The wait begins.....
Post 32 IP   flag post
Collector comixcited private msg quote post Address this user
@felnora 2-3 weeks or so it seems
Post 33 IP   flag post
Collector RidingBeavers private msg quote post Address this user
Quote:
Originally Posted by felnora
Well, today begins my shared struggle in turnaround, and thus a visit to the forums.

My tracking shows 'left with individual' yesterday, so now I eagerly await the 'received' update to my order.

This was a US/ Dallas delivery, what was the last delivered to received timeframe someone has had ?


I sent a book in last week for reholdering and cbcs sent me a "received" confirmation email 1 day after it was delivered. Sent via USPS priority express + sig verification. I'm guessing you get the confirmation today or monday.
Post 34 IP   flag post
Collector xvipah private msg quote post Address this user
I had a shipment delivered on 20 April. Still no email confirming, etc...

If we go with 2-3 weeks just for that, I'm assuming I'll get confirmation on/about May 10.

@Comicninja0215 - BTW, the scan confirmation thing at CGC does work now. Not sure how long the lead time is, but some of my shipments from last month that still haven't been opened and marked received have been confirmed delivered using that tool.
Post 35 IP   flag post
Collector TheMadTitan private msg quote post Address this user
My books have been in ready for pickup since April 15th. Call center tells me to email or text to schedule a time and I have not received a reply. Is there any plans for CBCS to resume drop off and pick up times during the week?
Post 36 IP   flag post
Collector comixcited private msg quote post Address this user
this will be week 13 for my order. 28 moderns, 2 expanded, no press. yet to be shipped. i keep reloading my email thinking any min.... that min never comes .

anyone have an accurate TAT right now? not in a hurry. just want to know what to expect.
Post 37 IP   flag post
Collector Lonestar private msg quote post Address this user
How long from "Labels" to "Shipping"? I noticed last week that it said "Labels" when I clicked on the invoice. Just curious if anyone knows timing of it now moving to Shipping.

As always, thanks in advance.
Post 38 IP   flag post
If the viagra is working you should be well over a 9.8. xkonk private msg quote post Address this user
@Lonestar it varies based on the whims of the internal system. Sometimes labels go to shipping basically the same day; my last order was in labels for a week or two. I would go by your overall TAT more than any particular phase of the process.
Post 39 IP   flag post
Collector Elvinv private msg quote post Address this user
DONT ASK

Quote:
Originally Posted by Lonestar
How long from "Labels" to "Shipping"? I noticed last week that it said "Labels" when I clicked on the invoice. Just curious if anyone knows timing of it now moving to Shipping.

As always, thanks in advance.
Post 40 IP   flag post
Collector Pedigree private msg quote post Address this user
For the Canadians who are submitting, are you guys using the online submission? I think I tried that a few months ago and it wasn't available and you had to download the Canadian submission form to print out to go along with your books. I now see that you can go to the online portal and submit it that way. Is this new or did CBCS fix the online portal for Canadians? I'm going crazy here.
Post 41 IP   flag post
Collector Huntergreene2 private msg quote post Address this user
Quote:
Originally Posted by Pedigree
For the Canadians who are submitting, are you guys using the online submission? I think I tried that a few months ago and it wasn't available and you had to download the Canadian submission form to print out to go along with your books. I now see that you can go to the online portal and submit it that way. Is this new or did CBCS fix the online portal for Canadians? I'm going crazy here.


I printed my very first ever submission but I've used the online form every time since.
Post 42 IP   flag post
Collector Pedigree private msg quote post Address this user
@Huntergreene2

thank you
Post 43 IP   flag post
Collector Lonestar private msg quote post Address this user
Quote:
Originally Posted by xkonk
@Lonestar it varies based on the whims of the internal system. Sometimes labels go to shipping basically the same day; my last order was in labels for a week or two. I would go by your overall TAT more than any particular phase of the process.

Thanks, but I hope not. That would mean I still have two more weeks based on overall TAT.
Post 44 IP   flag post
Collector comixcited private msg quote post Address this user
just had a fast press, fast pass order come through in around 10 weeks. not bad!
Post 45 IP   flag post
I wish I had a title. ComicNinja0215 private msg quote post Address this user
@comixcited 🔥🔥🔥
Post 46 IP   flag post
I'd like to say I still turned out alright, but that would be a lie. flanders private msg quote post Address this user
Quote:
Originally Posted by comixcited
this will be week 13 for my order. 28 moderns, 2 expanded, no press. yet to be shipped. i keep reloading my email thinking any min.... that min never comes .

anyone have an accurate TAT right now? not in a hurry. just want to know what to expect.


I have an order with 12 moderns, 1 vsp, on week 10 right now. Estimated turnaround time of 11 weeks because of the added 1 week for VSP. No notification yet, but hopefully by the end of next week there'll be something. I also don't know what stage I'm in since it was submitted through a presser's account and I don't care to bother them.

Update: currently in grading
Post 47 IP   flag post
Suck it up, buttercup!! KatKomics private msg quote post Address this user
Arghhh!!! 8 weeks since one of my orders entered 'ShipToCanada' !!!
Post 48 IP   flag post
Collector felnora private msg quote post Address this user
Well... my books were delivered 7 days ago to Dallas...

Sadly they have still not been marked as 'Received'...

I shall continue checking my e-mail every few hours, though I begin to fear the worst...

Long is the day, when we must wait for comic grading news...

First world comic book problems are our collective burden to bear...

Heh, collective. Our collective has collections...

Anyway... Long do I wait...
Post 49 IP   flag post
Collector comixcited private msg quote post Address this user
@felnora 2-3 weeks seems to be about the current wait time until marked as "received"
Post 50 IP   flag post
Collector comixcited private msg quote post Address this user
Quote:
Originally Posted by comixcited
this will be week 13 for my order. 28 moderns, 2 expanded, no press. yet to be shipped. i keep reloading my email thinking any min.... that min never comes .

anyone have an accurate TAT right now? not in a hurry. just want to know what to expect.


officially 13 weeks today...
Post 51 IP   flag post
Collector Weaponx606 private msg quote post Address this user
@felnora Tomorrow will be 2 weeks since USPS tracking has it delivered. CBCS still only shows it as “submitted”
Post 52 IP   flag post
Collector xvipah private msg quote post Address this user
I have a submission that they received yesterday that has been marked as processing today.

Meanwhile I have a submission that got there 2 weeks ago that is still not showing as anything more than submitted. Weird.
Post 53 IP   flag post
Collector comixcited private msg quote post Address this user
Quote:
Originally Posted by xvipah
I have a submission that they received yesterday that has been marked as processing today.

Meanwhile I have a submission that got there 2 weeks ago that is still not showing as anything more than submitted. Weird.


any kind of fast pass on that?
Post 54 IP   flag post
Collector xvipah private msg quote post Address this user
Yes, yesterday's was fast passed.

But how would they know that from the package? I didn't put it on the outside or anything.

Quote:
Originally Posted by comixcited

any kind of fast pass on that?
Post 55 IP   flag post
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