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Collector wildmind private msg quote post Address this user
Thanks @XKonk
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Collector Donnied private msg quote post Address this user
A couple of months ago my comics went to labels, then back to grading, now back to labels again, for a couple weeks.
Post 377 IP   flag post
Collector Nearmint67 private msg quote post Address this user
@Nuffsaid111 The system is rigged, the fix is in! The warden and the governor are both in on it. lol...
It's always the same, they lock the book down and make you pay to get them out.. lol...
Maybe if we send more in every month, eventually there will be enough of them in the that have to releasing them due to over crowding... lol...
Post 378 IP   flag post
Collector Nuffsaid111 private msg quote post Address this user
Quote:
Originally Posted by Donnied
A couple of months ago my comics went to labels, then back to grading, now back to labels again, for a couple weeks.


Think of it like the post office. You ship something 3 miles from your home, but the package has to travel 1000 miles away from your home and then another 997 miles back to the actual destination (that is 3 miles from your home).
Now it all makes sense, yea?
Post 379 IP   flag post
Collector timberghost private msg quote post Address this user
Quote:
Originally Posted by dameki
Just found out my order is in the grading queue which is good to hear. Sucks that my dashboard hasn't updated since April when it was received, this includes the PDF invoice.

March here and still has never changed. invoice still just says submitted
Post 380 IP   flag post


Former Forum Mascot TurdFurguseson private msg quote post Address this user
@timberghost Same
Post 381 IP   flag post
Collector dameki private msg quote post Address this user
I must pick bad times to submit books. Before my March submission this year my last submission was September 2018 and the same stuff was going on. lol
Post 382 IP   flag post
Collector Scifinator private msg quote post Address this user
So I just did some quick calculations. I have 11 submissions totaling 431 comics that were delivered to CBCS on June 8th. And no, they have not moved from "Submitted" to "Received"/"Processing" yet. And, I am not worried about that, nor am I going to incessantly whine or complain that it hasn't been updated on my dashboard as I understand that they are deluged and know that they have an internal check in system that I do not get, nor need, to see as I do have proof of delivery.

Now back to the calcs...As each of these 11 separate submissions has only post 1975 comics with most being marked for Pressing service, the TAT is 13 weeks press + 15 weeks grading = 28 weeks. Adding an extra couple of days for the check-in + a week for shipping, I should see these back by 12/22, baring something extraordinary.

The clock has begun.

Now, the big question is, can I force myself to open blind without having checked the grades first? That could make for a very Merry Christmas and a helluva Hanukkah.
Post 383 IP   flag post
Collector Fads89 private msg quote post Address this user
My books, order number 21-0BCA589, have been in "Billing" since February. Is that normal or is there something else going on?
Post 384 IP   flag post
Collector Scifinator private msg quote post Address this user
@Fads89 - I have had that happen. If an item(s) had some type of "Screen" service, as an example, sometimes very early on it went to billing for adjustment and never updated until later sometimes not even until shipped. Have you clicked the invoice? If so, it may very from your original invoice which will give you an indication as to why it went to "billing". Billing should only really hold you up if payment is needed. If so, you would see that on your dashboard when you click the submission.
Post 385 IP   flag post
PEDIGREED... Again! martymann private msg quote post Address this user
CBCS TEAM...

Very pleased with the turnaround time of my latest order!

Marty
Post 386 IP   flag post
Collector KatKomics private msg quote post Address this user
Pretty sure the manager in charge of customer service is Mrs. Waite...I think her first name was Helen??

Yeah...yeah..that was it...if you want customer service you need to go to Helen Waite!!
Post 387 IP   flag post
Collector GAC private msg quote post Address this user
Quote:
Originally Posted by KatKomics
Pretty sure the manager in charge of customer service is Mrs. Waite...I think her first name was Helen??

Yeah...yeah..that was it...if you want customer service you need to go to Helen Waite!!


hahahahaha!!! love it!!!

edit: I'm going to use this!! classic!!
Post 388 IP   flag post
Collector Donnied private msg quote post Address this user
My order has been marked shipped! When I submitted them the TAT for pressing/grading was 23 weeks, now the TAT is 31 weeks. So they split the difference, 27 weeks when clock (calendar?) stopped. And it looks like the grades are better than I hoped!
Post 389 IP   flag post
Collector Nuffsaid111 private msg quote post Address this user
Quote:
Originally Posted by Donnied
And it looks like the grades are better than I hoped!


In the end, this is what really matters. Congrats!
Post 390 IP   flag post
Collector BrashSmurf private msg quote post Address this user
how many months does it take to get a 2 Day modern back currently?
Post 391 IP   flag post
If the viagra is working you should be well over a 9.8. xkonk private msg quote post Address this user
@BrashSmurf https://www.cbcscomics.com/estimated-turnaround-times
Post 392 IP   flag post
Collector Donnied private msg quote post Address this user
My comics were marked shipped on Friday, so I was expecting them Monday or Tuesday. I came home Sunday evening from celebrating Father's Day to see a note in my door for a missed delivery! I went ahead an redirected the boxes to my local Walgreens, I hope that doesn't add another day to the delivery, but it still would be arriving when I expected.
Post 393 IP   flag post
Collector KatKomics private msg quote post Address this user
Seems like my orders while in hand have not had the graders notes released!!

@Jesse_O or some other moderator - any help??


Orders:
20-3A1FD4E
20-405A718
Post 394 IP   flag post
CBCS Pressing SteveRicketts private msg quote post Address this user
@KatKomics Done
Post 395 IP   flag post
Collector KatKomics private msg quote post Address this user
Quote:
Originally Posted by SteveRicketts
@KatKomics Done

thanks!!!
Post 396 IP   flag post
If the viagra is working you should be well over a 9.8. xkonk private msg quote post Address this user
Just got an update email for a mixed quickstream/rapid order.

USPS delivered 5-24
CBCS marked received 5-25, into pressing area.
Into grading 6-21.
Post 397 IP   flag post
Collector Terry_JSA private msg quote post Address this user
I submitted 2 books back in April for a reholder at a local show because CBCS was there. Since then I received no email updates regarding my books unless I called customer service and they're stuck in the labeling stage right now. How long should this process take?
Post 398 IP   flag post
Collector jhrey66 private msg quote post Address this user
Submitted 5-24 25 book pre screen
books confirmed delivered by USPS 5-27

6-22 invoice still reads "submitted" still no notification they have received my books

Customer Service says " we are backlogged" really just want to know they got my order...

a statement about the backlog, receiving and processing be nice..
it might exist and I am not seeing it ( 1st time customer)
Post 399 IP   flag post
If the viagra is working you should be well over a 9.8. xkonk private msg quote post Address this user
@jhrey66 if USPS says they were delivered, then CBCS has them. Agreed that it would be nice to have some kind of notice though.
Post 400 IP   flag post
If the viagra is working you should be well over a 9.8. xkonk private msg quote post Address this user
Quote:
Originally Posted by xkonk
Just got an update email for a mixed quickstream/rapid order.

USPS delivered 5-24
CBCS marked received 5-25, into pressing area.
Into grading 6-21.


And into production today.
Post 401 IP   flag post
Collector MutantMania private msg quote post Address this user
Did the TAT for Modern go up from 13 to 14 weeks?

My books are in the 13th Week now so hopefully they will be shipping soon

and why are 1 Day and 2 Day Modern both 1 week TAT?
Post 402 IP   flag post
You can't get good wood on the ball every time. HotKeyComics private msg quote post Address this user
I get to join the refresh party!
1 rapid level comic delivered today, let's see how it goes. Patience activated!
Post 403 IP   flag post
Collector timberghost private msg quote post Address this user
Quote:
Originally Posted by jhrey66
Submitted 5-24 25 book pre screen
books confirmed delivered by USPS 5-27

6-22 invoice still reads "submitted" still no notification they have received my books

Customer Service says " we are backlogged" really just want to know they got my order...

a statement about the backlog, receiving and processing be nice..
it might exist and I am not seeing it ( 1st time customer)

I'm first time too dude, so I'm learning like you, think we newbies picked a bad time to dive in. my first order was 1 book, but one of my holy grails that will never leave my personal collection. Hang in there, you are not alone.
Post 404 IP   flag post
Collector Scifinator private msg quote post Address this user
Oops, looks like CBCS has started checking in my submissions, TATs just went Grading 13 wks to 14 wks and Pressing 15 wks to 18 wks.
Post 405 IP   flag post
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