Turnaround 5.014486
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wildmind private msg quote post Address this user | |
Thanks @XKonk | ||
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Donnied private msg quote post Address this user | |
A couple of months ago my comics went to labels, then back to grading, now back to labels again, for a couple weeks. | ||
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Nearmint67 private msg quote post Address this user | |
@Nuffsaid111 The system is rigged, the fix is in! The warden and the governor are both in on it. lol... It's always the same, they lock the book down and make you pay to get them out.. lol... Maybe if we send more in every month, eventually there will be enough of them in the that have to releasing them due to over crowding... lol... |
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Post 378 IP flag post |
![]() Splotches is gettin old! |
Nuffsaid111 private msg quote post Address this user | |
Quote:Originally Posted by Donnied Think of it like the post office. You ship something 3 miles from your home, but the package has to travel 1000 miles away from your home and then another 997 miles back to the actual destination (that is 3 miles from your home). Now it all makes sense, yea? |
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timberghost private msg quote post Address this user | |
Quote:Originally Posted by dameki March here and still has never changed. invoice still just says submitted |
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ComicNinja0215 private msg quote post Address this user | |
@timberghost Same | ||
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dameki private msg quote post Address this user | |
I must pick bad times to submit books. Before my March submission this year my last submission was September 2018 and the same stuff was going on. lol | ||
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Scifinator private msg quote post Address this user | |
So I just did some quick calculations. I have 11 submissions totaling 431 comics that were delivered to CBCS on June 8th. And no, they have not moved from "Submitted" to "Received"/"Processing" yet. And, I am not worried about that, nor am I going to incessantly whine or complain that it hasn't been updated on my dashboard as I understand that they are deluged and know that they have an internal check in system that I do not get, nor need, to see as I do have proof of delivery. Now back to the calcs...As each of these 11 separate submissions has only post 1975 comics with most being marked for Pressing service, the TAT is 13 weeks press + 15 weeks grading = 28 weeks. Adding an extra couple of days for the check-in + a week for shipping, I should see these back by 12/22, baring something extraordinary. The clock has begun. Now, the big question is, can I force myself to open blind without having checked the grades first? That could make for a very Merry Christmas and a helluva Hanukkah. |
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Fads89 private msg quote post Address this user | |
My books, order number 21-0BCA589, have been in "Billing" since February. Is that normal or is there something else going on? | ||
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Scifinator private msg quote post Address this user | |
@Fads89 - I have had that happen. If an item(s) had some type of "Screen" service, as an example, sometimes very early on it went to billing for adjustment and never updated until later sometimes not even until shipped. Have you clicked the invoice? If so, it may very from your original invoice which will give you an indication as to why it went to "billing". Billing should only really hold you up if payment is needed. If so, you would see that on your dashboard when you click the submission. | ||
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martymann private msg quote post Address this user | |
CBCS TEAM... Very pleased with the turnaround time of my latest order! Marty |
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KatKomics private msg quote post Address this user | |
Pretty sure the manager in charge of customer service is Mrs. Waite...I think her first name was Helen?? Yeah...yeah..that was it...if you want customer service you need to go to Helen Waite!! ![]() |
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GAC private msg quote post Address this user | |
Quote:Originally Posted by KatKomics hahahahaha!!! love it!!! edit: I'm going to use this!! classic!! |
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Donnied private msg quote post Address this user | |
My order has been marked shipped! When I submitted them the TAT for pressing/grading was 23 weeks, now the TAT is 31 weeks. So they split the difference, 27 weeks when clock (calendar?) stopped. And it looks like the grades are better than I hoped! | ||
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![]() Splotches is gettin old! |
Nuffsaid111 private msg quote post Address this user | |
Quote:Originally Posted by Donnied In the end, this is what really matters. Congrats! |
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BrashSmurf private msg quote post Address this user | |
how many months does it take to get a 2 Day modern back currently? | ||
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xkonk private msg quote post Address this user | |
@BrashSmurf https://www.cbcscomics.com/estimated-turnaround-times | ||
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Donnied private msg quote post Address this user | |
My comics were marked shipped on Friday, so I was expecting them Monday or Tuesday. I came home Sunday evening from celebrating Father's Day to see a note in my door for a missed delivery! I went ahead an redirected the boxes to my local Walgreens, I hope that doesn't add another day to the delivery, but it still would be arriving when I expected. | ||
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KatKomics private msg quote post Address this user | |
Seems like my orders while in hand have not had the graders notes released!! @Jesse_O or some other moderator - any help?? Orders: 20-3A1FD4E 20-405A718 |
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SteveRicketts private msg quote post Address this user | |
@KatKomics Done | ||
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KatKomics private msg quote post Address this user | |
Quote:Originally Posted by SteveRicketts thanks!!! |
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xkonk private msg quote post Address this user | |
Just got an update email for a mixed quickstream/rapid order. USPS delivered 5-24 CBCS marked received 5-25, into pressing area. Into grading 6-21. |
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Terry_JSA private msg quote post Address this user | |
I submitted 2 books back in April for a reholder at a local show because CBCS was there. Since then I received no email updates regarding my books unless I called customer service and they're stuck in the labeling stage right now. How long should this process take? | ||
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jhrey66 private msg quote post Address this user | |
Submitted 5-24 25 book pre screen books confirmed delivered by USPS 5-27 6-22 invoice still reads "submitted" still no notification they have received my books Customer Service says " we are backlogged" really just want to know they got my order... a statement about the backlog, receiving and processing be nice.. it might exist and I am not seeing it ( 1st time customer) |
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xkonk private msg quote post Address this user | |
@jhrey66 if USPS says they were delivered, then CBCS has them. Agreed that it would be nice to have some kind of notice though. | ||
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xkonk private msg quote post Address this user | |
Quote:Originally Posted by xkonk And into production today. |
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MutantMania private msg quote post Address this user | |
Did the TAT for Modern go up from 13 to 14 weeks? My books are in the 13th Week now so hopefully they will be shipping soon and why are 1 Day and 2 Day Modern both 1 week TAT? |
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HotKeyComics private msg quote post Address this user | |
I get to join the refresh party! 1 rapid level comic delivered today, let's see how it goes. Patience activated! |
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timberghost private msg quote post Address this user | |
Quote:Originally Posted by jhrey66 I'm first time too dude, so I'm learning like you, think we newbies picked a bad time to dive in. my first order was 1 book, but one of my holy grails that will never leave my personal collection. Hang in there, you are not alone. |
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Scifinator private msg quote post Address this user | |
Oops, looks like CBCS has started checking in my submissions, TATs just went Grading 13 wks to 14 wks and Pressing 15 wks to 18 wks. | ||
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