Turnaround 5.014486
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xkonk private msg quote post Address this user | |
@SMH yeah, if you read through the non-Canadian posts you'll find that they're taking a few weeks to check books in right now. | ||
Post 251 IP flag post |
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xkonk private msg quote post Address this user | |
My order from March is in production according to an email I just got. It had press screen with fast press as well as fast pass; I wasn't expecting it to be this speedy though. | ||
Post 252 IP flag post |
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MurrayC private msg quote post Address this user | |
My first order that was received back in February is at 17 weeks as of today and is still labeled as being "Grading" | ||
Post 253 IP flag post |
![]() Splotches is gettin old! |
Nuffsaid111 private msg quote post Address this user | |
My "Labels" have been close to 5 weeks now. I can't wait to see how special my "Labels" must be after 5 weeks of working on the "Labels" ![]() ![]() ![]() |
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Post 254 IP flag post |
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KatKomics private msg quote post Address this user | |
At least CBCS Canada is sending books down to Dallas. My April 9th order is now received and moved to pressing I don't actually consider this too long of a delay - 7 weeks from when they physically received....and about 5 weeks of that is CBCS Dallas to enter into their system Begs the question...where the hell are my 'ShitToCanada' books week 12 and week 10 now!!! |
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Post 255 IP flag post |
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xkonk private msg quote post Address this user | |
Quote:Originally Posted by xkonk And ready to be shipped. Timeline according to emails is Received March 25 (likely actually received a day or two earlier) Radio Silence Into production Wednesday, ready to ship June 3. I did get charged today as well, so the books I marked for press screening passed and were (fast) pressed in that window. The order is all moderns. |
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Post 256 IP flag post |
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ComicNinja0215 private msg quote post Address this user | |
@xkonk I had press screen as well as fast press but not fats pass. I'm going to be a while longer I think. | ||
Post 257 IP flag post |
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MalacorV private msg quote post Address this user | |
Quote:Originally Posted by MalacorV Adding additional data! Order Received Email: 24 FEB 21 Order Changed From Processing to Grading: 17 May 21 Labels: ~26 April 21. Casing/Production Area Email: 18 May 21 Completed and Shipped: 2 June 21 YAY! ![]() I'm very happy about the grading too! I was a little disappointed that Batman #1 was only a 7.5, but it is signed by David Finch and Tom King so it should hold some value still! Over the moon about the run of 9's. Curious if anyone is aware of a rubric published that may explain the difference between a 9.8 and a 10. Both of my 9.8s just say "signatures verified" under notes. Is it possible to get a 10 with a verified signature? |
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flanders private msg quote post Address this user | |
@MalacorV that's good to here, especially since my order was received the same week so it should be coming home soon. | ||
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Lonestar private msg quote post Address this user | |
Quote:Originally Posted by Nuffsaid111Same with my order. This is week 5 of "Labels". Maybe with this influx of orders they ran out of ink and can't print the labels. (I kid, I kid.) |
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Post 260 IP flag post |
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xkonk private msg quote post Address this user | |
@MalacorV a 9.8 is basically a 'perfect' book but a 10 is like the epitome of a perfect book. 10s can't have even small manufacturer's defects, for example. But they can be signed. Practically speaking, you see more 9.9s and 10s on the cardstock cover type books that are a little thicker and more resilient. Look up Batman Damned, for example. That said, 9.8s typically don't have any notes to say why they aren't a 9.9 or 10, and there will be people happy to tell you that a 10 is a made-up grade. |
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Post 261 IP flag post |
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cwazywabbit private msg quote post Address this user | |
Breathing easy now! Based on other posts, I'm thinking a big delivery from Canada has finally been triaged. My submissions were a week apart but set to 'Processing' within minutes of each other. ![]() |
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Post 262 IP flag post |
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MalacorV private msg quote post Address this user | |
Quote:Originally Posted by xkonk Thanks for the info! That makes a lot of sense to me. Very excited to officially be *in* the hobby now. I'm looking forward to sending more books into CBCS - hopeful that the TAT will decrease in the next few months |
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Post 263 IP flag post |
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GAC private msg quote post Address this user | |
Quote:Originally Posted by GAC Still in ShipToCanada status. |
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Post 264 IP flag post |
![]() Splotches is gettin old! |
Nuffsaid111 private msg quote post Address this user | |
@Lonestar Normally, I've conditioned myself to not get too wound about TAT's. 12 weeks, 26 weeks, 42 weeks .... I just have waited in the past and all was cool. However, when you see an invoice "change" status. And the change in status is to "Labels"; one knows historically you're close to the finish line. So when that finish line moves for 5 weeks.... well then a whole new brand of conditioning myself has to be learned yet again. And that is to not listen to the status change triggers. It'll kill ya. |
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Post 265 IP flag post |
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Donnied private msg quote post Address this user | |
My order went to "Labels" about 5 weeks ago, then back to "Grading", then "Labels" again. I thought my order did a loop de loop, and was back on track. But now it's in "Grading" again. I guess they are looking for a third opinion! | ||
Post 266 IP flag post |
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KatKomics private msg quote post Address this user | |
Week 12 down for 1 order and week 10 for another in ShipToCanada. Next week starts Week 13 and 11!!! gonna be sending an e-mail a day I think |
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Post 267 IP flag post |
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GAC private msg quote post Address this user | |
@KatKomics pretty sure your books are they same status as mine: RESPONSE: Both of these orders are currently in Oakville and will be sent on to the customer as soon as UD can schedule some time to ship it. |
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Post 268 IP flag post |
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KatKomics private msg quote post Address this user | |
@GAC it's insane. UD is obviously sending books down to CBCS Dallas - just had my April order get received - I guess though that sending books is much easier than sorting into Canada Post or FedEx and then arranging the pickup. |
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Post 269 IP flag post |
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GAC private msg quote post Address this user | |
@KatKomics Good point, yeah, I don't know what the problem is...if they can send to Dallas, you'd think they could return within Canada. The hold up is nuts. If our books are indeed in Oakville...why on earth are they not moving? It can't be that they need a certain amount before shipping (like they do to send to Dallas). | ||
Post 270 IP flag post |
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wildmind private msg quote post Address this user | |
Just wanted to share, I sent an email asking for a status since my invoice Processing status never changes. I got the following reply It is currently in the grading room. Your books have already been pressed. Thank you, The CBCS Team (844) 384-4777 This is my January 2021 submission. Guessing the books are sitting and waiting its turn to be graded. |
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ComicNinja0215 private msg quote post Address this user | |
@wildmind I got the same response so all we can do is just wait our turn. Its exciting when the status changes. | ||
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Lonestar private msg quote post Address this user | |
@Nuffsaid111 Someone else posted in this thread that the most important thing to focus on is the current overall TAT, and not anything else like status changes on the dashboard or invoice. Based upon when my order was received and the current 13 weeks TAT, I have another two weeks before my order is done. | ||
Post 273 IP flag post |
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waynemel private msg quote post Address this user | |
Credit Card charged on my side, oddly, I am happy/relieved that it happened...now for the wait. 6 books, all for VSP. Includes press pre-screen which I am curious to see what happens if it will need press or not. Order received by them based on USPS tracking - 05/12 Credit card charged/Status changed to Processing - 06/04 |
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Post 274 IP flag post |
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KatKomics private msg quote post Address this user | |
Quote:Originally Posted by wildmind man!! I never get responses to my e-mails!! Shocked that the customer "service" provider doesn't have some sort of SLA (service level agreement) in place where there are penalties - i.e. they get paid less!!! - if certain KPI's (key performance indicators) aren't met. The CBCS customer support would basically be working for free or owe $$ to CBCS for the quality "service" provided. |
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Post 275 IP flag post |
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Batfan77 private msg quote post Address this user | |
Quote:Originally Posted by wildmind Did you ever try clicking on the invoice in the top right corner when you open up your order? That should, and I stress should, show you the updates. The website says they'll email you the progress but I've never had that happen. |
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Post 276 IP flag post |
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wildmind private msg quote post Address this user | |
My invoice link was never updated. I think it works for some but not for me. So I sent several emails and finally got a response. ComicNinja0215 sums it up, its just a waiting game for now. Hope its graded soon and the same for everyone else here | ||
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ComicNinja0215 private msg quote post Address this user | |
@wildmind indeed it is. If submitting to cgc taught me anything it's that a watched pot never boils, just be patient . It's worth it. | ||
Post 278 IP flag post |
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timberghost private msg quote post Address this user | |
Quote:Originally Posted by Batfan77 Mine has not changed since day 1, no matter if I look at dash board or invoice, ect. so how do all these other people know their comic is in pressing or grading, ect ect. This is my first ever since leaving CGC and I only sent 1 comic, I am also worried because when I sent it I insured it for 400 dollars, now here we are just5 months later but I honestly now need more insurance on this comic. any input or help would be so appreciated. Keep in mind I am a vet with a slight brain injury so I sometimes have trouble from that. How can some follow their comics every step of the way yet I'm just processing day after day. Peace |
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ComicNinja0215 private msg quote post Address this user | |
@timberghost clock on the invoice hyper link. | ||
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