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When submission show on online CBCS account14216

Collector wildmind private msg quote post Address this user
Hi,

I shipped my submission on 3/14 but have not seen it on my CBCS online account. Just wondering if CBCS is behind on entering the submissions like CGC.

If yes, how long is it taking?

Thanks
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Collector mbarb private msg quote post Address this user
I am also curious about this situation. I submitted an order for 5 comic books, #21-0E7DE46, on 3/13 and was told by USPS that the package was delivered on 3/18. I have yet to see the status change on my dashboard from "submitted" to "received." In the past, I have never had to wait more than 2-3 days for the status to change. Is CBCS experiencing the same slow down on registering submissions that the shop across the street is going though? Business must be good!
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Collector Herkzy private msg quote post Address this user
I just sent mine 2 day mail (that took 4 days) and tracked that it had been delivered. I’m not stalking my dashboard yet, because they just arrived. I’m interested in knowing when they bill the credit card. Do they wait until they’re done with everything?
Post 3 IP   flag post
Collector comixcited private msg quote post Address this user
@Herkzy you get billed when your comix are "received". I think if you do grade screening they charge for the shipping right away and the grading/slabbing once complete
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Collector Herkzy private msg quote post Address this user
@comixcited Thanks. Good to know. It’s my first submission. Once they are paid for, hopefully I can forget that I sent them in and be pleasantly surprised when I check the mail box. Christmas in July!
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Collector Comicninja0215 private msg quote post Address this user
I got an E-mail from Daryll saying they are behind on tracking submissions in so yeah they're right around the shop across the street but aren't as crazy lol
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Collector Comicninja0215 private msg quote post Address this user
@wildmind welcome to party pal!!
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Collector monjoody private msg quote post Address this user
Quote:
Originally Posted by Comicninja0215
I got an E-mail from Daryll saying they are behind on tracking submissions in so yeah they're right around the shop across the street but aren't as crazy lol


Thanks for that. My submission was delivered on Tuesday, so I was waiting to see when they’d be received.
Post 8 IP   flag post
Collector Comicninja0215 private msg quote post Address this user
@monjoody no problem!!! I got an email today that they were received so probably next week. If that helps
Post 9 IP   flag post
Collector mbarb private msg quote post Address this user
I also just received an e-mail confirming that my submission, delivered on 3/18, has now been officially received. Yea!
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Collector Comicninja0215 private msg quote post Address this user
@mbarb
Post 11 IP   flag post
Collector Murmonster private msg quote post Address this user
My CBCS order took about 2 weeks after delivery to show as received. Kinda frustrating but all is good now. My fear is if it delivered to the wrong place it would be weeks before I would know then I’d be screwed.
Post 12 IP   flag post
Collector wildmind private msg quote post Address this user
Still not on my online submission. This is my 2nd week after delivery. Anyone else?
Post 13 IP   flag post
COLLECTOR dielinfinite private msg quote post Address this user
The message I got from support was

Quote:
Originally Posted by Customer Service

Due to the volume of submissions we have received we are behind in receiving these into our system, and are working to catch up.
If we received this you should be getting an update shortly once we receive it into our system.
If you have any questions please let us know!


It could be the 10% promo brought an influx of submissions. Regardless, I’m not really worried about my order yet. I’ve had orders during the middle of con season take like a month to show up
Post 14 IP   flag post
Collector wildmind private msg quote post Address this user
Thanks, I got nervous when I sent an email to cbcs customer service and got no response.
Post 15 IP   flag post
Collector monjoody private msg quote post Address this user
Got the “they’re here!” email last Friday, about 10 days since they arrived. I can breathe a bit easier now. That whole waiting part to be received, I feel, is worse than the standard TAT to get them back.
Post 16 IP   flag post
Collector wildmind private msg quote post Address this user
Finally got CBCS notice that my submission was received. Really thought I never see my books again. I finally feel relieved. Been a month since I shipped it off to them.
Post 17 IP   flag post
Collector kidhuman private msg quote post Address this user
Quote:
Originally Posted by wildmind
Finally got CBCS notice that my submission was received. Really thought I never see my books again. I finally feel relieved. Been a month since I shipped it off to them.


Thanks for the update. I now have a decent time frame of when mine should be updated to received. It is slightly nerve wracking. I always go to the worst thought, like it got lost or something.(I know they didnt and are behind, but it doesnt stop my wandering mind)
Post 18 IP   flag post
Collector kidhuman private msg quote post Address this user
Quote:
Originally Posted by kidhuman
Quote:
Originally Posted by wildmind
Finally got CBCS notice that my submission was received. Really thought I never see my books again. I finally feel relieved. Been a month since I shipped it off to them.


Thanks for the update. I now have a decent time frame of when mine should be updated to received. It is slightly nerve wracking. I always go to the worst thought, like it got lost or something.(I know they didnt and are behind, but it doesnt stop my wandering mind)



Mine actually got checked in today and is in processing status. I was expecting a little more wait, but this is fantastic.
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