CGC Reholdering Gone Wrong14048

Originally Posted by SidTheSquid
Quote:

Originally Posted by xkonk
I think it's bad for the hobby. If the company looks at a book in a slab and, even at a cursory glance, says "yikes, this isn't that grade any more", who other than the current owner would want the book sent back to that person with the wrong number on it?

You might be right on that. However the book and slab do still belong to the customer at that point. They should be in control of it. Until seeing Murmonster's screen capture, I had never heard anything from either company about the potential for a grade drop. This should be made readily understandable before someone sends in for a re-holder. I had always been under the impression that once I get the book slabbed, the grading process is over.

Quote:

Originally Posted by xkonk
The whole point of third-party grading is to have professionals give a broadly acceptable estimate of a book's condition.

This just makes me wonder, where does the "guarantee" part come in? They're not even assuring you the book in their protective case is even the grade that it was when it was encapsulated.

Originally Posted by Redmisty4me
If the book was damaged after the original slabbing & the grade clearly less than originally noted, you would want CGC to grant the original grade?

Talk about something that would - and SHOULD! - create a controversy!

Originally Posted by xkonk
Quote:

Originally Posted by SidTheSquid
I think a reasonable option might be, look the book over in the case and if it looks like the grade might be different, DON'T crack it, and send it back to the customer.

I know that's what customers might want (I wouldn't want my reholder book to come back worse than I sent it!) but I think it's bad for the hobby. If the company looks at a book in a slab and, even at a cursory glance, says "yikes, this isn't that grade any more", who other than the current owner would want the book sent back to that person with the wrong number on it? The whole point of third-party grading is to have professionals give a broadly acceptable estimate of a book's condition.

Also, if someone sends a book for reholder then they're basically asking the company to crack it. Specifically, crack it and put it in a new slab. I don't see any reason a customer should expect their book to not be cracked.

Originally Posted by Siggy
Apparently the info is there. If it isn't readily understandable, that's usually because it wasn't read. Too much to ask of too many people, these days.

Originally Posted by EbayMafia
Quote:

Originally Posted by Siggy
Apparently the info is there. If it isn't readily understandable, that's usually because it wasn't read. Too much to ask of too many people, these days.

Oh @Siggy, you have no idea how right you are. In remote teaching college courses my wife learned that there is a segment of the students who are totally accustomed to having the instructions spoon fed to them verbally at the moment that they need them. The idea that the instructions are prepared in writing in advance and put somewhere they can find them online is driving a few of the students nuts. Funny thing is that it's not the incoming Freshmen who are complaining, is the students who have been at the school for a few years.