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All down hill for the USPS13473

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Collector 773	773 Redmisty4me private msg quote post Address this user	plus 1 plus 1 plus 1 1
	Quote: Originally Posted by IronMan Quote: Originally Posted by poka Quote: Originally Posted by Redmisty4me Quote: Originally Posted by poka earlier this year there was a similar delay. i had to refund about 10 buyers. out of the 10 - 8 of them gave back the refund (less a discount i offered them for the delay) after i reached out to them after they finally received their package . 2 buyers got their books for free - about $150 in total as they ignored me. this time i have about $2k books outstanding - so will see. i managed to switch over to UPS for all valuable books (and they are all delivered) except for 1 ($1k book ) which is with usps - shipped dec 12 as 2 days priority and no update in tracking yet. Thank you for sharing this, and I'm guessing this may have been happening before eBay got wind of the overall USPS COVID delays. I'm assuming you reported the 2 buyers to eBay & got your money back? I hope all is well with the package you have out now, and I'm guessing it will be. Ebay policy is that if buyer do not get their books within estimated delivery time and open a "id not receive case" as a seller you have two options, 1) you refund buyer. If buyer subsequently receives the package it is up to the buyer to decide whether to give back your refund. Ebay will not assist. 2) If you do not refund, ebay will refund on your behalf. Previously, if the package subsequently was delivered within 30 days of the closed case, you could appeal and ebay would refund you. Ebay has now changed the policy that unless package was delivered at the time ebay refund, ebay will no longer assist / refund you So in short to your question - no the $150 was a business loss. On a good note, I just checked and my $1k package is moving again after almost 3 weeks Thank you Poka for making this clear. It's not hypothetical bad guys. It really is a loophole the bad guys can use to get free stuff. eBay really does suck. eBay does suck, but does anyone have a link to the actual eBay policy on this? I'm not suggesting that people are misrepresenting it, but I can't find this anywhere, and this is the first I've heard of this rather bizarre aiding and abetting of mail fraud on eBay's part.
	3 years ago	Post 201 • IP flag post

Rock, Paper, Scissors, Lizard, Spock 7.34K	7.34K Tedsaid private msg quote post Address this user	plus 1 plus 1 plus 1 0
	Quote: Originally Posted by xkonk The two slow ones I shipped in early December both hung out in Ohio for a while. I've never heard of anything good happening in Ohio Well, the Wright Brothers were born there. That's pretty good. Of course, they weren't successful until they moved to North Carolina. So, yeah...
	3 years ago	Post 202 • IP flag post

Collector 23.68K	23.68K poka private msg quote post Address this user	plus 1 plus 1 plus 1 6
	@Redmisty4me https://www.ebay.com/help/selling/managing-returns-refunds/help-buyer-item-didnt-receive?id=4116&st=12&pos=1&query=Help%20a%20buyer%20with%20an%20item%20they%20didn%E2%80%99t%20receive&intent=buyer%20not%20received https://www.ebay.com/help/selling/managing-returns-refunds/appeal-ebays-decision-return-missing-item-sellers?id=4369&st=3&pos=1&query=Appeal%20eBay%E2%80%99s%20decision%20about%20a%20return%20or%20missing%20item%20for%20sellers&intent=appeal%20refund&lucenceai=lucenceai
	3 years ago	Post 203 • IP flag post

If the viagra is working you should be well over a 9.8. 17.59K	17.59K xkonk private msg quote post Address this user	plus 1 plus 1 plus 1 4
	Quote: Originally Posted by xkonk Things I ordered on eBay this month: USPS had it on the 5th, delivered the 10th 7th, 11th 21st, 24th 26th, on its way Things I sold on eBay this month: 5th, 15th 8th, 18th 22nd, 26th 23rd, 29th 28th, on its way So none of those are quite on priority time like they should be but everything made it and nothing has been lost. The two slow ones I shipped in early December both hung out in Ohio for a while. I've never heard of anything good happening in Ohio, so it was an odd choice on the packages' parts The one I actually thought was lost (it went to Florida at first instead of Kentucky) went out on November 25th and made it where it was supposed to go on December 8th. A small update and a point of comparison: the item I bought that was shipped on the 26th should be delivered today. Also, I coincidentally had something from eBay and something from the Comic Mint both get in the mail on the 29th. The Comic Mint is using USPS and it is scheduled to arrive Saturday. The eBay seller is using UPS and it is scheduled to arrive Monday.
	3 years ago	Post 204 • IP flag post

CBCS Boomhauer 28.86K	28.86K HeinzDad private msg quote post Address this user	plus 1 plus 1 plus 1 3
	Quote: Originally Posted by Tedsaid Quote: Originally Posted by xkonk The two slow ones I shipped in early December both hung out in Ohio for a while. I've never heard of anything good happening in Ohio Well, the Wright Brothers were born there. That's pretty good. Of course, they weren't successful until they moved to North Carolina. So, yeah... Ouch..... jeeeeez fellas.
	3 years ago	Post 205 • IP flag post

Beaten by boat oars 47.92K	47.92K Studley_Dudley private msg quote post Address this user	plus 1 plus 1 plus 1 2
	Quote: Originally Posted by xkonk I've never heard of anything good happening in Ohio, so it was an odd choice on the packages' parts Cleveland really brings down the property values.
	3 years ago	Post 206 • IP flag post

Collector 773	773 Redmisty4me private msg quote post Address this user	plus 1 plus 1 plus 1 1
	Quote: Originally Posted by poka @Redmisty4me https://www.ebay.com/help/selling/managing-returns-refunds/help-buyer-item-didnt-receive?id=4116&st=12&pos=1&query=Help%20a%20buyer%20with%20an%20item%20they%20didn%E2%80%99t%20receive&intent=buyer%20not%20received https://www.ebay.com/help/selling/managing-returns-refunds/appeal-ebays-decision-return-missing-item-sellers?id=4369&st=3&pos=1&query=Appeal%20eBay%E2%80%99s%20decision%20about%20a%20return%20or%20missing%20item%20for%20sellers&intent=appeal%20refund&lucenceai=lucenceai Hi Poka, I had seen this info in the links posted earlier, but I don't see/haven't seen anything which states that a buyer may keep BOTH a refund AND the item if/when it arrives - all at seller expense - as that would be insane even for eBay. Do you - or does anyone - have anything posted on eBay, or in a message from eBay, which articulates such a bizarre and untenable policy? Thank you! I should add that I am aware of eBay occasionally dipping into their own "let's keep this buyer happy" fund & doling out $10 or $15 here & there on low-price items, but on rare/expensive collectibles? I just haven't seen that.
	3 years ago	Post 207 • IP flag post

Masculinity takes a holiday. 36.66K	36.66K EbayMafia private msg quote post Address this user	plus 1 plus 1 plus 1 3
	Quote: Originally Posted by Redmisty4me Hi Poka, I had seen this info in the links posted earlier, but I don't see/haven't seen anything which states that a buyer may keep BOTH a refund AND the item if/when it arrives - all at seller expense - as that would be insane even for eBay. Do you - or does anyone - have anything posted on eBay, or in a message from eBay, which articulates such a bizarre and untenable policy? Thank you! @Redmisty4me I don't think anyone is saying that Ebay promotes or condones this practice. I think they are pointing out that Ebay's policies create the loophole that allows it to occur. Also nobody is saying that this kind of thing is rampant or widespread on Ebay. Clearly only a tiny percentage of buyers are taking advantage of the postal situation to do this, and even those buyers didn't start out intending to steal the item. But the fact that it's a small group and not the norm makes them all the more worthy of being on "The List". It would be a short list, but it would be nice to know those few names for those still selling through Ebay.
	3 years ago	Post 208 • IP flag post

Collector 773	773 Redmisty4me private msg quote post Address this user	plus 1 plus 1 plus 1 1
	Quote: Originally Posted by EbaySeller Quote: Originally Posted by Redmisty4me Hi Poka, I had seen this info in the links posted earlier, but I don't see/haven't seen anything which states that a buyer may keep BOTH a refund AND the item if/when it arrives - all at seller expense - as that would be insane even for eBay. Do you - or does anyone - have anything posted on eBay, or in a message from eBay, which articulates such a bizarre and untenable policy? Thank you! @Redmisty4me I don't think anyone is saying that Ebay promotes or condones this practice. I think they are pointing out that Ebay's policies create the loophole that allows it to occur. Also nobody is saying that this kind of thing is rampant or widespread on Ebay. Clearly only a tiny percentage of buyers are taking advantage of the postal situation to do this, and even those buyers didn't start out intending to steal the item. But the fact that it's a small group and not the norm makes them all the more worthy of being on "The List". It would be a short list, but it would be nice to know those few names for those still selling through Ebay. Hello EBS! Some excellent points, and I agree that eBay would definitely not be encouraging this. My concern is that people may be (unintentionally) misinterpreting eBay's stance on this, and creating fear where it's unwarranted. Screwy as eBay is, I can't find anything on the site to support the claim that eBay would permit a buyer to keep both a refund AND the item at the seller's expense, as that's both theft and fraud. (As noted, they have been known on occasion to dip into their own funds to refund an item of low cost/value.) So again, if anyone has any link to any information on eBay which confirms this practice, or any communication from eBay which confirms it, I think we'd all like to see that. As it is, I can find nothing which supports the contention that eBay would permit this fraud/theft.
	3 years ago	Post 209 • IP flag post

Masculinity takes a holiday. 36.66K	36.66K EbayMafia private msg quote post Address this user	plus 1 plus 1 plus 1 1
	Quote: Originally Posted by Redmisty4me Screwy as eBay is, I can't find anything on the site to support the claim that eBay would permit a buyer to keep both a refund AND the item at the seller's expense, as that's both theft and fraud. (As noted, they have been known on occasion to dip into their own funds to refund an item of low cost/value.) @Redmisty4me Since more than one person has already cited examples of this fraud happening to them, maybe a better defense of Ebay would be for you to show them the Ebay policy that protects them from this.
	3 years ago	Post 210 • IP flag post

Collector 773	773 Redmisty4me private msg quote post Address this user	plus 1 plus 1 plus 1 1
	Quote: Originally Posted by EbaySeller Quote: Originally Posted by Redmisty4me Screwy as eBay is, I can't find anything on the site to support the claim that eBay would permit a buyer to keep both a refund AND the item at the seller's expense, as that's both theft and fraud. (As noted, they have been known on occasion to dip into their own funds to refund an item of low cost/value.) @Redmisty4me Since more than one person has already cited examples of this fraud happening to them, maybe a better defense of Ebay would be for you to show them the Ebay policy that protects them from this. You've lost me, EBS. I'm not defending eBay, and have repeatedly criticized them in this thread. I'm simply asking for some EVIDENCE of the extraordinary claim that eBay policy permits this fraud. So far, NONE has been provided. And as I'm sure you know, the person making the initial (and in this case, extraordinary) claim has the burden of proof. That would be you and those who claim that eBay policy permits this fraudulent behavior. But I'm not asking for anyone to prove that they may have had issues with iffy buyers. I'm simply asking for someone - anyone - to simply link to ANY information directly from eBay which affirms that this bizarre policy exists which permits a buyer to commit theft/fraud by keeping both a refund AND an item of more than minimal value. If you cannot provide this, and no one else can, I think it's entirely reasonable to dismiss the claim that eBay permits this conduct as false. But if you CAN provide this information, please do, and I assure you that I'll join you in the concern that you and others have voiced here. Hope all is well as this difficult year comes to an end.
	3 years ago	Post 211 • IP flag post

Collector 23.68K	23.68K poka private msg quote post Address this user	plus 1 plus 1 plus 1 9
	@Redmisty4me you are obviously not a seller so you don’t know what we go through. every single seller who has encountered the problem will tell you that is how ebay interprete their policies.
	3 years ago	Post 212 • IP flag post

Collector 773	773 Redmisty4me private msg quote post Address this user	plus 1 plus 1 plus 1 1
	Quote: Originally Posted by poka @Redmisty4me you are obviously not a seller so you don’t know what we go through. every single seller who has encountered the problem will tell you that is how ebay interprete their policies Please don't make assumptions about my mercantile status, Poka, but thank you so much for providing this exchange. It would appear that the seller should refrain from agreeing to a refund in the case of delayed delivery, and stand aside if eBay takes this step. If eBay does so, and the seller subsequently provides eBay with proof of delivery to the buyer, eBay would then return the refunded money to the seller, correct? If this is the case, this has been a valuable exchange, and a warning to sellers not to initiate a refund for delayed items so as not to close off their later options. If there's any other information available on situations like this, I'd love to see it, and very much appreciate the insight provided so far, and the opportunity to clarify the particulars of these uncomfortable transactions.
	3 years ago	Post 213 • IP flag post

Collector 23.68K	23.68K poka private msg quote post Address this user	plus 1 plus 1 plus 1 7
	@Redmisty4me - as explained earlier if seller refrain from agreeing - ebay will refund on sellers behalf. seller can appeal the decision but as per the appeal policy previously provided it is a requirement to win and get the refund returned that seller can demonstrate that the package was delivered before ebay decision was made. otherwise ebay will not refund seller. ebay changed the policy silently - before seller should just demonstrate that package was delivered within 30 days of the ebay decision you can see that ebay forgot to change the font (“before the case was closed” when they made the change https://www.ebay.com/help/selling/managing-returns-refunds/appeal-ebays-decision-return-missing-item-sellers?id=4369&fbclid=IwAR1zL4rhasD9L1SH5UlnH_cxY5Y78-A7VjuwiOKsCgycMN8OB3GDIN5QiZM
	3 years ago	Post 214 • IP flag post

Collector 773	773 Redmisty4me private msg quote post Address this user	plus 1 plus 1 plus 1 10
	Quote: Originally Posted by poka @Redmisty4me - as explained earlier if seller refrain from agreeing - ebay will refund on sellers behalf. seller can appeal the decision but as per the appeal policy previously provided it is a requirement to win and get the refund returned that seller can demonstrate that the package was delivered before ebay decision was made. otherwise ebay will not refund seller. ebay changed the policy silently - before seller should just demonstrate that package was delivered within 30 days of the ebay decision you can see that ebay forgot to change the font (“before the case was closed” when they made the change https://www.ebay.com/help/selling/managing-returns-refunds/appeal-ebays-decision-return-missing-item-sellers?id=4369&fbclid=IwAR1zL4rhasD9L1SH5UlnH_cxY5Y78-A7VjuwiOKsCgycMN8OB3GDIN5QiZM Wow. I see what you're saying now - eBay is slitting seller throats, and in the process, slitting their own. How they could add this phrase - "before the case was closed" - when a sliver of a window (3 days) exists to resolve a delayed package situation... It's surreal, and so insane, only eBay could come up with it. Thank you for clarifying this, and to all who brought it to greater attention. Under the circumstances, a list of buyers who participate in this fraud by keeping both item and refund should indeed be maintained.
	3 years ago	Post 215 • IP flag post

Masculinity takes a holiday. 36.66K	36.66K EbayMafia private msg quote post Address this user	plus 1 plus 1 plus 1 7
	Quote: Originally Posted by Redmisty4me Thank you for clarifying this, and to all who brought it to greater attention. Under the circumstances, a list of buyers who participate in this fraud by keeping both item and refund should indeed be maintained. Yay! It's kind of an interesting moment in life when newly presented evidence takes us to a position we never expected to be at.
	3 years ago	Post 216 • IP flag post

Collector 23.68K	23.68K poka private msg quote post Address this user	plus 1 plus 1 plus 1 8
	@Redmisty4me all good
	3 years ago	Post 217 • IP flag post

Keep your $6.87 bro... not even saving tax with that. 4.76K	4.76K Cli4dR3D0g private msg quote post Address this user	plus 1 plus 1 plus 1 4
	Some good news... mailed a package Monday via Priority Mail that delivered today. Gives me some confidence about the three books I won two weeks ago that haven't arrived yet.
	3 years ago	Post 218 • IP flag post

Collector 773	773 Redmisty4me private msg quote post Address this user	plus 1 plus 1 plus 1 8
	Quote: Originally Posted by EbaySeller Quote: Originally Posted by Redmisty4me Thank you for clarifying this, and to all who brought it to greater attention. Under the circumstances, a list of buyers who participate in this fraud by keeping both item and refund should indeed be maintained. Yay! It's kind of an interesting moment in life when newly presented evidence takes us to a position we never expected to be at. Well, just when I think eBay can't do anything more regressive/destructive, they surprise me. This is beyond insane, and I'm thinking about workarounds now.
	3 years ago	Post 219 • IP flag post

Collector 773	773 Redmisty4me private msg quote post Address this user	plus 1 plus 1 plus 1 4
	Quote: Originally Posted by xjagnew Some good news... mailed a package Monday via Priority Mail that delivered today. Gives me some confidence about the three books I won two weeks ago that haven't arrived yet. I'm definitely watching tracking more closely as of learning about this, and note that even books going through trouble-plagued hubs are moving right along now; the holiday log-jam has cleared.
	3 years ago	Post 220 • IP flag post

Keep your $6.87 bro... not even saving tax with that. 4.76K	4.76K Cli4dR3D0g private msg quote post Address this user	plus 1 plus 1 plus 1 5
	@Redmisty4me Agreed, it seems that the logjam is starting to clear! Honestly, I've held off on purchases due to the shipping issues, and even pulled some auctions. Better safe than sorry.
	3 years ago	Post 221 • IP flag post

Collector 23.68K	23.68K poka private msg quote post Address this user	plus 1 plus 1 plus 1 12
	Does this one take the topscore? Delivered after 2.5 months after PO could not find the box. Found 2 weeks after insurance claim made with USPS
	3 years ago	Post 222 • IP flag post

Collector 773	773 Redmisty4me private msg quote post Address this user	plus 1 plus 1 plus 1 3

	3 years ago	Post 223 • IP flag post

Keep your $6.87 bro... not even saving tax with that. 4.76K	4.76K Cli4dR3D0g private msg quote post Address this user	plus 1 plus 1 plus 1 3
	#pokawins... or #pokaloses
	3 years ago	Post 224 • IP flag post

Collector 23.68K	23.68K poka private msg quote post Address this user	plus 1 plus 1 plus 1 1
	Quote: Originally Posted by xjagnew #pokawins... or #pokaloses oh from a content perspective def a win - contains 5 9.8 darth vader 3 among other newer spec books from a delivery perspective - 🤷‍♂️
	3 years ago	Post 225 • IP flag post

Masculinity takes a holiday. 36.66K	36.66K EbayMafia private msg quote post Address this user	plus 1 plus 1 plus 1 1
	@poka Are they going from CGC to Portland? Why Portland?
	3 years ago	Post 226 • IP flag post

Collector 23.68K	23.68K poka private msg quote post Address this user	plus 1 plus 1 plus 1 1
	Quote: Originally Posted by EbaySeller @poka Are they going from CGC to Portland? Why Portland? That is where I have my US address. No sales taxes
	3 years ago	Post 227 • IP flag post

Masculinity takes a holiday. 36.66K	36.66K EbayMafia private msg quote post Address this user	plus 1 plus 1 plus 1 4
	Quote: Originally Posted by poka Quote: Originally Posted by EbaySeller @poka Are they going from CGC to Portland? Why Portland? That is where I have my US address. No sales taxes I grew up Portland-adjacent. On the less regarded East side. But I made it out!
	3 years ago	Post 228 • IP flag post

I live in RI and Rhode Islanders eat chili with beans. 92.07K	92.07K esaravo private msg quote post Address this user	plus 1 plus 1 plus 1 1
	When I picked up my Chinese food order for New Years this afternoon, the line for the UPS Store that is next to the restaurant was three times longer than the food pickup line. So it hasn’t slowed down for them yet, anyway.
	3 years ago	Post 229 • IP flag post

Collector 23.68K	23.68K poka private msg quote post Address this user	plus 1 plus 1 plus 1 0
	Quote: Originally Posted by esaravo When I picked up my Chinese food order for New Years this afternoon, the line for the UPS Store that is next to the restaurant was three times longer than the food pickup line. So it hasn’t slowed down for them yet, anyway. either that or people want something for NYE dinner
	3 years ago	Post 230 • IP flag post

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