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All down hill for the USPS13473

Collector Redmisty4me private msg quote post Address this user
Quote:
Originally Posted by Nuffsaid111
As a side note: For most of my entire life I've thought the DMV to be the worst run "entity" out there in the public. This last year has gotten me to the point where USPS is beginning to take that #1 spot on my sh&t list over the DMV for poorly run entities.


I think the USPS has come through like a champ for the past year, but the DMV IS a nightmare, especially now.
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Masculinity takes a holiday. EbayMafia private msg quote post Address this user
Quote:
Originally Posted by Redmisty4me
But a blacklist for anything other than the most unlikely egregious behavior...?


My company has a negative Yelp review from someone who was upset that we don't travel to her city for work. Never did any business with us, just doesn't like that we don't service her side of the county line. Internet and Social Media have made the buyer/seller relationship so completely out of balance. Big companies don't have to worry much about this and even customers have no leverage with them. But the general public has significant leverage over small operators, even when they are not a customer.
At least with Yelp we can sometimes look up a potential customer and see what they've said or done to other businesses, before we sign a contract with them. With Ebay a seller has pretty much no say in the quality of customer they are agreeing to do business with it. I don't think it would be such an extreme "blacklist" to know who's lack of patience during a global crises has caused problems for other sellers.
Post 177 IP   flag post
Rock, Paper, Scissors, Lizard, Spock Tedsaid private msg quote post Address this user
Quote:
Originally Posted by EbaySeller
My company has a negative Yelp review from someone who was upset that we don't travel to her city for work. Never did any business with us, just doesn't like that we don't service her side of the county line.

I think you can get that removed, if they aren't a customer. Yelp doesn't like reviews from people who have never used the service they are reviewing.
Post 178 IP   flag post
If I could, I would. I swear. DrWatson private msg quote post Address this user
I have had customers try to hold me hostage with the threat of a bad online review. I always just tell them to write what they feel is necessary, but I know that I have always treated them correctly and fairly.
Post 179 IP   flag post
Collector poka private msg quote post Address this user
Quote:
Originally Posted by Redmisty4me
Quote:
Originally Posted by poka
earlier this year there was a similar delay. i had to refund about 10 buyers. out of the 10 - 8 of them gave back the refund (less a discount i offered them for the delay) after i reached out to them after they finally received their package . 2 buyers got their books for free - about $150 in total as they ignored me. this time i have about $2k books outstanding - so will see. i managed to switch over to UPS for all valuable books (and they are all delivered) except for 1 ($1k book ) which is with usps - shipped dec 12 as 2 days priority and no update in tracking yet.


Thank you for sharing this, and I'm guessing this may have been happening before eBay got wind of the overall USPS COVID delays.

I'm assuming you reported the 2 buyers to eBay & got your money back?

I hope all is well with the package you have out now, and I'm guessing it will be.


Ebay policy is that if buyer do not get their books within estimated delivery time and open a "id not receive case" as a seller you have two options, 1) you refund buyer. If buyer subsequently receives the package it is up to the buyer to decide whether to give back your refund. Ebay will not assist. 2) If you do not refund, ebay will refund on your behalf. Previously, if the package subsequently was delivered within 30 days of the closed case, you could appeal and ebay would refund you. Ebay has now changed the policy that unless package was delivered at the time ebay refund, ebay will no longer assist / refund you

So in short to your question - no the $150 was a business loss.

On a good note, I just checked and my $1k package is moving again after almost 3 weeks
Post 180 IP   flag post


Collector poka private msg quote post Address this user
Quote:
Originally Posted by Redmisty4me
Quote:
Originally Posted by Nuffsaid111
As a side note: For most of my entire life I've thought the DMV to be the worst run "entity" out there in the public. This last year has gotten me to the point where USPS is beginning to take that #1 spot on my sh&t list over the DMV for poorly run entities.


I think the USPS has come through like a champ for the past year, but the DMV IS a nightmare, especially now.


If you think about the a) the increased volume due to covid, b) the reduced capacity because postal workers/ driivers etc got infected/quarantined - it is actually surprising that USPS still manage to deliver most packages on time. You only hear about those who are delayed - never about those who got delivered in time.

My perspective may change though if USPS does not agree to my insurance claim for a lost box from CGC
Post 181 IP   flag post
I'm good with splotches. Nuffsaid111 private msg quote post Address this user
Let's go with a little bit of statistics here so that we're not complaining based on emotion.

I have 11 items sold since late Nov/early Dec. All 11 have a "red" late symbol on the tracking. Not 1 of the 11 has been delivered in 1 month's time or less.

I have 8 items purchased since early Dec (as in Dec 3rd). I have received 2 items of the 8.

Soooooooo.......

0 for 11 sent (0.0% Mr. Blutarsky)
2 for 8 received (25%)

I did; however, get my re-newed permanent auto license.
Things are looking up for ya DMV!
Post 182 IP   flag post
Rock, Paper, Scissors, Lizard, Spock Tedsaid private msg quote post Address this user
Quote:
Originally Posted by Nuffsaid111
Let's go with a little bit of statistics here so that we're not complaining based on emotion.

I have 11 items sold since late Nov/early Dec. All 11 have a "red" late symbol on the tracking. Not 1 of the 11 has been delivered in 1 month's time or less.

I have 8 items purchased since early Dec (as in Dec 3rd). I have received 2 items of the 8.

Soooooooo.......

0 for 11 sent (0.0% Mr. Blutarsky)
2 for 8 received (25%)


Here's mine:

I sold 1 item on Dec 4th, mailed on the 5th, delivered on the 12th.

I sold 9 items on Dec 6th. 3 were paid on the 6th and shipped on the 7th. 5 were paid on the 7th and shipped on the 8th. 1 was paid on the 12th and shipped on the 12th - global shipping program.

Of these 9 ... well, all have been delivered by USPS: 3 on the 18th, 1 on the 20th, 2 on the 21st, 1 on the 26th, and 1 on the 27th. The one going via the global shipping program hasn't arrived at the final destination yet, but the USPS got it to the eBay GSP place pretty quickly.

I sold 5 more items on the 13th, which were paid on the 13th (4) and the 14th (1). They were shipped on the 14th, and all but two GSP have arrived so far: 1 on the 16th, one on the 20th, one on the 22nd, and two arrived to the eBay GSP place quickly, and I just received notification that one reached it's final destination today.

So that's 14 of 14 for me! Pretty good actually. I could go through the purchases, too, but it's much the same story: delays and longer waits, but nothing lost as yet. I refunded the shipping cost for one lady in California who was worried about her present arriving before Christmas, but I likely didn't have to ... just felt like being nice when she voiced concern. And it arrived a day or two after that anyway.

There is one more I'm concerned about, an expensive return. I sent it back using the seller's label on Dec 8th, and it left the Cincinnati USPS facility on the 18th, but nothing since. I talked with the USPS today, actually, and they told me it isn't lost, just very, very delayed, due to everything going on. eBay asked me today if I'd received the refund yet, which of course I haven't. They said I can ask them to step in and help up to January 13th, so I will wait until then.

But it was a high-priced item, so I hope I can get that refund soon. (Not a comic book - an animation cel that he sold as a production cel, but it turns out it wasn't that.)
Post 183 IP   flag post
I'm good with splotches. Nuffsaid111 private msg quote post Address this user
Quote:
Originally Posted by Tedsaid
So that's 14 of 14 for me!


I pray for the day when this becomes the norm again for me.

'Til then I'll go down to the stables to see if the cows have flown yet.
Then I'll check my backyard for Unicorn sitings.
Then I'll check my collection to see if a Hulk 181 appeared for no apparent reason in the long box.
Then I'll go on Ebay and check my tracking and stare at the RED bubble and see if it's turned Green

I know one of these will happen eventually, just not sure which.
Post 184 IP   flag post
Collector Redmisty4me private msg quote post Address this user
Quote:
Originally Posted by EbaySeller
Quote:
Originally Posted by Redmisty4me
But a blacklist for anything other than the most unlikely egregious behavior...?


My company has a negative Yelp review from someone who was upset that we don't travel to her city for work. Never did any business with us, just doesn't like that we don't service her side of the county line. Internet and Social Media have made the buyer/seller relationship so completely out of balance. Big companies don't have to worry much about this and even customers have no leverage with them. But the general public has significant leverage over small operators, even when they are not a customer.
At least with Yelp we can sometimes look up a potential customer and see what they've said or done to other businesses, before we sign a contract with them. With Ebay a seller has pretty much no say in the quality of customer they are agreeing to do business with it. I don't think it would be such an extreme "blacklist" to know who's lack of patience during a global crises has caused problems for other sellers.


Good points about the balance being skewed by social media; I guess this just isn't my kind of thing (a naughty list), but maybe certain kinds of books are more susceptible to impatient/problem customers, and the list might have validity/value within that selling community.

Hope all is well & that you never need to add anyone to it!
Post 185 IP   flag post
Collector Redmisty4me private msg quote post Address this user
Quote:
Originally Posted by DrWatson
I have had customers try to hold me hostage with the threat of a bad online review. I always just tell them to write what they feel is necessary, but I know that I have always treated them correctly and fairly.


On eBay that can get them in big trouble.

But yeah, if you know you're doing the right thing, extortion is a no go.
Post 186 IP   flag post
Collector* Towmater private msg quote post Address this user
Here are the missing packages I have still in the USPS system as a buyer.

Order on 12/16 and scanned into the USPS system on 12/18 in PA. Went into the Philadelphia USPS facility on 12/22. Still there.

Order on 12/16 and scanned into the USPS system on 12/17 in Los Angeles. Processed through the facility on 12/17. That's the last update.

Order on 12/19 in Galveston, TX and scanned into the USPS system on the same date. Went into the Facility in Houston, TX on 12/20. No further updates.

Order on 12/15 in NJ and put into the USPS system on the same date. Item scanned into Tererboro, NJ facility on 12/16. Left facility on 12/18. No further updates.

Maybe they will show up in the USPS system this week.
Post 187 IP   flag post
Rock, Paper, Scissors, Lizard, Spock Tedsaid private msg quote post Address this user
Quote:
Originally Posted by Nuffsaid111
Quote:
Originally Posted by Tedsaid
So that's 14 of 14 for me!

I pray for the day when this becomes the norm again for me.

'Til then I'll go down to the stables to see if the cows have flown yet.
Then I'll check my backyard for Unicorn sitings.
Then I'll check my collection to see if a Hulk 181 appeared for no apparent reason in the long box.
Then I'll go on Ebay and check my tracking and stare at the RED bubble and see if it's turned Green

I know one of these will happen eventually, just not sure which.

Where are you mailing from / to? Mine ship out from Northern Kentucky, near Cincinnati. Most go to a variety of places around the US, but three Lego sets all went via the GSP to ... somewhere else. (I just checked: two are in Canada and one is in Switzerland. But they just go to a nearby airport in Kentucky and eBay takes it from there.)
Post 188 IP   flag post
Collector Redmisty4me private msg quote post Address this user
Quote:
Originally Posted by poka
Quote:
Originally Posted by Redmisty4me
Quote:
Originally Posted by poka
earlier this year there was a similar delay. i had to refund about 10 buyers. out of the 10 - 8 of them gave back the refund (less a discount i offered them for the delay) after i reached out to them after they finally received their package . 2 buyers got their books for free - about $150 in total as they ignored me. this time i have about $2k books outstanding - so will see. i managed to switch over to UPS for all valuable books (and they are all delivered) except for 1 ($1k book ) which is with usps - shipped dec 12 as 2 days priority and no update in tracking yet.


Thank you for sharing this, and I'm guessing this may have been happening before eBay got wind of the overall USPS COVID delays.

I'm assuming you reported the 2 buyers to eBay & got your money back?

I hope all is well with the package you have out now, and I'm guessing it will be.


Ebay policy is that if buyer do not get their books within estimated delivery time and open a "id not receive case" as a seller you have two options, 1) you refund buyer. If buyer subsequently receives the package it is up to the buyer to decide whether to give back your refund. Ebay will not assist. 2) If you do not refund, ebay will refund on your behalf. Previously, if the package subsequently was delivered within 30 days of the closed case, you could appeal and ebay would refund you. Ebay has now changed the policy that unless package was delivered at the time ebay refund, ebay will no longer assist / refund you

So in short to your question - no the $150 was a business loss.

On a good note, I just checked and my $1k package is moving again after almost 3 weeks


I'm having a hard time believing that even eBay would be this stupid/criminal in its conduct, but I'll do some research & see what I turn up.
Post 189 IP   flag post
I'm good with splotches. Nuffsaid111 private msg quote post Address this user
Quote:
Originally Posted by Tedsaid
Where are you mailing from / to?


I'm in NY - a bit north of Manhattan.
The books I sold are pretty much all over the country. One of them from Dec 13th still shows that it hasn't even been received by the Post Office. That one REALLY worries me. I did write the buyer and he understood and kinda said "don't worry, I'm sure it will show up". Made me feel a whole lot better
Post 190 IP   flag post
Collector poka private msg quote post Address this user
Quote:
Originally Posted by Nuffsaid111
Quote:
Originally Posted by Tedsaid
Where are you mailing from / to?


I'm in NY - a bit north of Manhattan.
The books I sold are pretty much all over the country. One of them from Dec 13th still shows that it hasn't even been received by the Post Office. That one REALLY worries me. I did write the buyer and he understood and kinda said "don't worry, I'm sure it will show up". Made me feel a whole lot better


Anything which goes through PA is delayed 2-4 weeks
Post 191 IP   flag post
Collector Redmisty4me private msg quote post Address this user
Dallas is a big bottleneck as well.
Post 192 IP   flag post
CBCS Boomhauer HeinzDad private msg quote post Address this user
I need to find a way to delete this thread from my emails. Two packages I sent a week ago were received in Kansas and Cali. Now double the shipping price for insurance on a package sent to our friends in Dallas on 12/14, and there hasn’t been any tracking movement since Friday. I’m going to see if I can get my postal carrier to take expensive stuff herself!
Post 193 IP   flag post
CBCS Boomhauer HeinzDad private msg quote post Address this user

Post 194 IP   flag post
Collector Redmisty4me private msg quote post Address this user
Quote:
Originally Posted by HeinzDad
I need to find a way to delete this thread from my emails. Two packages I sent a week ago were received in Kansas and Cali. Now double the shipping price for insurance on a package sent to our friends in Dallas on 12/14, and there hasn’t been any tracking movement since Friday. I’m going to see if I can get my postal carrier to take expensive stuff herself!


You need to print out & frame every reply!

But yeah - Dallas can mean huge delays.
Post 195 IP   flag post
CBCS Boomhauer HeinzDad private msg quote post Address this user
All my mail goes thru Detroit. It’s known for its lack of success you could say. The package made it out of the D in 6 days. Dallas May officially be worse if this is truly the case.
Post 196 IP   flag post
If the viagra is working you should be well over a 9.8. xkonk private msg quote post Address this user
Things I ordered on eBay this month:
USPS had it on the 5th, delivered the 10th
7th, 11th
21st, 24th
26th, on its way

Things I sold on eBay this month:
5th, 15th
8th, 18th
22nd, 26th
23rd, 29th
28th, on its way

So none of those are quite on priority time like they should be but everything made it and nothing has been lost. The two slow ones I shipped in early December both hung out in Ohio for a while. I've never heard of anything good happening in Ohio, so it was an odd choice on the packages' parts

The one I actually thought was lost (it went to Florida at first instead of Kentucky) went out on November 25th and made it where it was supposed to go on December 8th.
Post 197 IP   flag post
Ima gonna steal this and look for some occasion to use it! IronMan private msg quote post Address this user
Quote:
Originally Posted by poka
Quote:
Originally Posted by Redmisty4me
Quote:
Originally Posted by poka
earlier this year there was a similar delay. i had to refund about 10 buyers. out of the 10 - 8 of them gave back the refund (less a discount i offered them for the delay) after i reached out to them after they finally received their package . 2 buyers got their books for free - about $150 in total as they ignored me. this time i have about $2k books outstanding - so will see. i managed to switch over to UPS for all valuable books (and they are all delivered) except for 1 ($1k book ) which is with usps - shipped dec 12 as 2 days priority and no update in tracking yet.


Thank you for sharing this, and I'm guessing this may have been happening before eBay got wind of the overall USPS COVID delays.

I'm assuming you reported the 2 buyers to eBay & got your money back?

I hope all is well with the package you have out now, and I'm guessing it will be.


Ebay policy is that if buyer do not get their books within estimated delivery time and open a "id not receive case" as a seller you have two options, 1) you refund buyer. If buyer subsequently receives the package it is up to the buyer to decide whether to give back your refund. Ebay will not assist. 2) If you do not refund, ebay will refund on your behalf. Previously, if the package subsequently was delivered within 30 days of the closed case, you could appeal and ebay would refund you. Ebay has now changed the policy that unless package was delivered at the time ebay refund, ebay will no longer assist / refund you

So in short to your question - no the $150 was a business loss.

On a good note, I just checked and my $1k package is moving again after almost 3 weeks



Thank you Poka for making this clear. It's not hypothetical bad guys. It really is a loophole the bad guys can use to get free stuff. eBay really does suck.
Post 198 IP   flag post
I'm good with splotches. Nuffsaid111 private msg quote post Address this user
Quote:
Originally Posted by poka
Anything which goes through PA is delayed 2-4 weeks


I did not know this. Any idea of the reason(s)?
Post 199 IP   flag post
Collector poka private msg quote post Address this user
Quote:
Originally Posted by Nuffsaid111
Quote:
Originally Posted by poka
Anything which goes through PA is delayed 2-4 weeks


I did not know this. Any idea of the reason(s)?


I understanding is that whole or part of the regional distribution center was quarantined for 2 weeks
Post 200 IP   flag post
Collector Redmisty4me private msg quote post Address this user
Quote:
Originally Posted by IronMan
Quote:
Originally Posted by poka
Quote:
Originally Posted by Redmisty4me
Quote:
Originally Posted by poka
earlier this year there was a similar delay. i had to refund about 10 buyers. out of the 10 - 8 of them gave back the refund (less a discount i offered them for the delay) after i reached out to them after they finally received their package . 2 buyers got their books for free - about $150 in total as they ignored me. this time i have about $2k books outstanding - so will see. i managed to switch over to UPS for all valuable books (and they are all delivered) except for 1 ($1k book ) which is with usps - shipped dec 12 as 2 days priority and no update in tracking yet.


Thank you for sharing this, and I'm guessing this may have been happening before eBay got wind of the overall USPS COVID delays.

I'm assuming you reported the 2 buyers to eBay & got your money back?

I hope all is well with the package you have out now, and I'm guessing it will be.


Ebay policy is that if buyer do not get their books within estimated delivery time and open a "id not receive case" as a seller you have two options, 1) you refund buyer. If buyer subsequently receives the package it is up to the buyer to decide whether to give back your refund. Ebay will not assist. 2) If you do not refund, ebay will refund on your behalf. Previously, if the package subsequently was delivered within 30 days of the closed case, you could appeal and ebay would refund you. Ebay has now changed the policy that unless package was delivered at the time ebay refund, ebay will no longer assist / refund you

So in short to your question - no the $150 was a business loss.

On a good note, I just checked and my $1k package is moving again after almost 3 weeks



Thank you Poka for making this clear. It's not hypothetical bad guys. It really is a loophole the bad guys can use to get free stuff. eBay really does suck.


eBay does suck, but does anyone have a link to the actual eBay policy on this?

I'm not suggesting that people are misrepresenting it, but I can't find this anywhere, and this is the first I've heard of this rather bizarre aiding and abetting of mail fraud on eBay's part.
Post 201 IP   flag post
Rock, Paper, Scissors, Lizard, Spock Tedsaid private msg quote post Address this user
Quote:
Originally Posted by xkonk
The two slow ones I shipped in early December both hung out in Ohio for a while. I've never heard of anything good happening in Ohio

Well, the Wright Brothers were born there. That's pretty good.

Of course, they weren't successful until they moved to North Carolina. So, yeah...




Post 202 IP   flag post
Collector poka private msg quote post Address this user
@Redmisty4me

https://www.ebay.com/help/selling/managing-returns-refunds/help-buyer-item-didnt-receive?id=4116&st=12&pos=1&query=Help%20a%20buyer%20with%20an%20item%20they%20didn%E2%80%99t%20receive&intent=buyer%20not%20received

https://www.ebay.com/help/selling/managing-returns-refunds/appeal-ebays-decision-return-missing-item-sellers?id=4369&st=3&pos=1&query=Appeal%20eBay%E2%80%99s%20decision%20about%20a%20return%20or%20missing%20item%20for%20sellers&intent=appeal%20refund&lucenceai=lucenceai
Post 203 IP   flag post
If the viagra is working you should be well over a 9.8. xkonk private msg quote post Address this user
Quote:
Originally Posted by xkonk
Things I ordered on eBay this month:
USPS had it on the 5th, delivered the 10th
7th, 11th
21st, 24th
26th, on its way

Things I sold on eBay this month:
5th, 15th
8th, 18th
22nd, 26th
23rd, 29th
28th, on its way

So none of those are quite on priority time like they should be but everything made it and nothing has been lost. The two slow ones I shipped in early December both hung out in Ohio for a while. I've never heard of anything good happening in Ohio, so it was an odd choice on the packages' parts

The one I actually thought was lost (it went to Florida at first instead of Kentucky) went out on November 25th and made it where it was supposed to go on December 8th.


A small update and a point of comparison: the item I bought that was shipped on the 26th should be delivered today. Also, I coincidentally had something from eBay and something from the Comic Mint both get in the mail on the 29th. The Comic Mint is using USPS and it is scheduled to arrive Saturday. The eBay seller is using UPS and it is scheduled to arrive Monday.
Post 204 IP   flag post
CBCS Boomhauer HeinzDad private msg quote post Address this user
Quote:
Originally Posted by Tedsaid
Quote:
Originally Posted by xkonk
The two slow ones I shipped in early December both hung out in Ohio for a while. I've never heard of anything good happening in Ohio

Well, the Wright Brothers were born there. That's pretty good.

Of course, they weren't successful until they moved to North Carolina. So, yeah...






Ouch..... jeeeeez fellas.
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