FedEx Invoice: Brokerage Fee (Canadian Customs) and CBCS Label Creation12940
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 I don't believe this....and I know you don't care that I don't believe this.
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GAC private msg quote post Address this user | |
| I received an invoice from FedEx that apparently I will have to pay. Its a Customs Clearance brokerage fee. There are two fees, an Advancement Fee (in my case $10) and also a Clearance Entry Fee ($25.50). These are fees related to the costs of clearing customs. Apparently there is an option when CBCS is preparing the labels to send back to Canada to have the package cleared through Customs by the customer (i.e. me). If CBCS does not indicate this then it defaults to FedEx as the broker and they collect, in my case, an additional $35.50. How would I go about advising CBCS that I would always want to clear my own package through Customs to avoid paying this crazy fee? |
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 past performance is no guarantee of future actions.
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KatKomics private msg quote post Address this user | |
| Pretty sure you can get out of this charge - I have in the past! Ask them who asked for this do be done? Then follow up with - there should be no clearance fee since this package is a non-duty paid or duty/free package. Looking forward to having this battle with FedEx when my package arrives!!! A) We have our books - so it's not like they can hold them back B) It's $35 bucks....want to take me to court?? Gonna report me and mess up my credit?? (in my case - it would be impossible to mess up my credit so have at it!!) C) It's a fee for a service neither I nor the sender requested on a package that requires no customs clearance |
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I don't believe this....and I know you don't care that I don't believe this.
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GAC private msg quote post Address this user | |
| I've gotten out of paying this before as well. Today was the first time I got push back from FedEx. I had to send an email to Disputes in FedEx but was warned that the fees are legit. We'll see how it plays out but they're getting tough on this. | ||
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past performance is no guarantee of future actions.
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KatKomics private msg quote post Address this user | |
Quote:Originally Posted by GAC dang....can't see how they can charge for a service that is not required nor requested |
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| Post 4 • IP flag post | ||
 Collector
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Pvadacchino private msg quote post Address this user | |
Quote:Originally Posted by GAC Same happened to me recently Tried everything To reverse the charges Bottom line fedex didn’t budge was forced to pay 25.59$ Curious to see how your situation plays out Good luck |
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| Post 5 • IP flag post | ||
 Collector
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poka private msg quote post Address this user | |
| Well better than what I am currently experiencing with a package to a customer which has been with Canada customs for 2 weeks now. | ||
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Collector
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Pvadacchino private msg quote post Address this user | |
Quote:Originally Posted by GAC I just a fed ex bill for a shipment of 30 books from our neighbor across the street Bill was at ZERO The difference between the two was CBCS ships FedEx Ground and CGC Ships FEdEx International Express According to FedEx all fees are paid for when using international express as for FedEx ground all fees are due on delivery |
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I don't believe this....and I know you don't care that I don't believe this.
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GAC private msg quote post Address this user | |
| @Pvadacchino I was told the same..Express its paid....Ground it's not. | ||
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Collector
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Pvadacchino private msg quote post Address this user | |
Quote:Originally Posted by GAC So is there a way that CBCS ships our book express??? |
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| Post 9 • IP flag post | ||
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past performance is no guarantee of future actions.
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KatKomics private msg quote post Address this user | |
Quote:Originally Posted by GAC In that case...how to we get our stuff sent back using FedEx Express??!! |
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Collector
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Pvadacchino private msg quote post Address this user | |
Quote:Originally Posted by KatKomics Who would we have to talk to to ask for express return delivery ? |
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I don't believe this....and I know you don't care that I don't believe this.
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GAC private msg quote post Address this user | |
| @Pvadacchino @KatKomics All very good questions...its either CBCS ships Express or if they ship Ground they need to indicate on the label that the recipient (that's us) will clear Customs ourselves (and not broker FedEx to do it for us). Not indicating on the label means FedEx is the default Customs broker which carries these hefty fees. |
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Collector
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Pvadacchino private msg quote post Address this user | |
| Just received an email from CBCS that my Vintage book have moved to grading. Which means they will probably ship in 2-3 weeks Sent an e-Neil to cust. Service asking to either return my books Fed ex international express if not possible to clearly indicated on label that I would clear customs myself and not Fed ex Hopefully this works |
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I don't believe this....and I know you don't care that I don't believe this.
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GAC private msg quote post Address this user | |
| @Pvadacchino Cool!! please update us if you get a response. I've got a submission in Pressing right now and I'd like to not pay these fees. | ||
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I don't believe this....and I know you don't care that I don't believe this.
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GAC private msg quote post Address this user | |
Quote:Originally Posted by poka That can happen...its happened to me. It'll clear Customs....there might be Customs fees and if you FedEx it Ground there might be the fees we're discussing in this thread as well. |
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Collector
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Pvadacchino private msg quote post Address this user | |
Quote:Originally Posted by GAC Will do  |
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| Post 16 • IP flag post | ||
 I've spent years perfecting my brand of assholery.
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DrWatson private msg quote post Address this user | |
| Is there a price difference between Fedex Ground with the fees and Fedex Express International w/o the fees? |
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| Post 17 • IP flag post | ||
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I don't believe this....and I know you don't care that I don't believe this.
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GAC private msg quote post Address this user | |
| @DrWatson I've looked for specific rates but can't find them. It does state that Ground is cheaper than Express (which I'd expect). Its perfectly fine for CBCS to use Ground service when returning books but I'd like for them to indicate on the label that the recipient will clear Customs themselves (at least provide the customer the option). | ||
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past performance is no guarantee of future actions.
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KatKomics private msg quote post Address this user | |
Quote:Originally Posted by GAC Yeah!! For those not in the know we shouldn't have to pay any customs on our own books being returned to us...now if we buy another persons books then by all means!!! |
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| Post 19 • IP flag post | ||
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I don't believe this....and I know you don't care that I don't believe this.
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GAC private msg quote post Address this user | |
| I'm going to fight these charges (as I have all my past invoices from FedEx for my CBCS submissions) but I suspect this time I'll have to pay. This isn't Customs fees (which we should never pay as it's our property being returned), these are different fees. Not sure if this is relevant or not but I never even get an invoice from FedEx when my stuff comes back from CGC. |
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| Post 20 • IP flag post | ||
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I've spent years perfecting my brand of assholery.
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DrWatson private msg quote post Address this user | |
| I did a quick shipping estimate for you. A graded comic box weighing 17 pounds shipped from Tennessee, USA to Brampton, ON would cost $112 US and get there in 2 days by Fedex Ground. FedEx International Economy would be $488 US and International Priority would get there in one day, but it would be $584 US. | ||
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I don't believe this....and I know you don't care that I don't believe this.
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GAC private msg quote post Address this user | |
| @DrWatson Huge difference in cost....while I'm not surprised there's a difference, I am surprised by how much. It simply isn't feasible for CBCS to ship Express so the only solution is for them to give the option to the Canadian clients to clear Customs themselves. Thanks for looking into that. | ||
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past performance is no guarantee of future actions.
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KatKomics private msg quote post Address this user | |
| Why can't the US get their sh!t together so we can open the border again!! that way I can use my US mail service and get cheaper shipping and no issues when I bring my books across!! Also....Mighty Taco!!! |
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 The apple sauce and pudding were the best part...
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Bronte private msg quote post Address this user | |
| @KatKomics From my understanding the usa is trying to go for herd immunity (or herd mentality depending on who you are listening to) that being the case, the vaccine is the only solution. From my understanding, the vaccine will require 2 separate shots and the vaccine will most likely require a type of refrigerator that most places do not have. If all this is correct, we are not going to be welcome anywhere for awhile... Better learn how to make your own tacos..... sorry |
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