Turnaround 4.012401
 I wish I had a title.
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ComicNinja0215 private msg quote post Address this user | |
| [@Andr00 that's still a great book to have! I sold mine ten years ago :-( | ||
| Post 126 • IP flag post | ||
 Collector
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Namrepus28 private msg quote post Address this user | |
| Wow, it's hard not to be disappointed getting back into grading for the first time in almost 2 years and watching my books get delivered to the CBCS Oakville office and then sit there not even "received" for 2 full weeks. I guess it's easy to meet turn around times if you don't open the box when it arrives. I fully understand that they're having issues with crossing the border and transporting the orders via their usual means, but it has been some time since the border has been closed and it's pretty frustrating to see they haven't come up with even a temporary solution by now, like say shipping the books instead of driving them over? Or hiring someone in Canada to put them through a few steps of the process and get them on the way? I like CBCS. I think their cases are better than CGC and their grading is more accurate (at least in my own experience), but I really can't help but feel extremely disappointed and uncertain about their abilities right now. I was going to send a more expensive order directly to their US location for pressing and signature verification, but I think I'll hold off for now. |
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| Post 127 • IP flag post | ||
 Collector
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wtbmok private msg quote post Address this user | |
| @Namrepus28 I dropped my off in Oakville took like 3 months to be entered in the system and got my books back in 10 months after over 30 messages or phone calls | ||
| Post 128 • IP flag post | ||
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Collector
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Namrepus28 private msg quote post Address this user | |
| @wtbmok That is absolutely brutal. On one hand I feel foolish for not checking the forum, but on the other hand if you are unable to provide your service as a company why is that service still available on the website? I was excited that a grading company had invested in Canadian customers to save us from being gouged on shipping charges for once, and was looking forward to being able to submit to the Canadian location when I was finally able to get back into comics. I realize these are exceptional circumstances, but communication can do wonders to save face and to save customers/retain business. That's probably the most disappointing part of all. The ongoing degradation of communication regarding this problem and it seems like no one is willing to accept responsibility or to find a solution. Offering promotions to incentivize customers to send in books but not having the ability to process the orders during a reasonable time frame...you're asking for trouble. I feel that they're in need of some Customer Service professionals and from reading this thread I can see others feel the same way. Sorry, I'm not trying to be a downer, I know patience is a virtue with comic grading, but I usually have a decent idea of the time required when submitting. I just really didn't expect this at all. |
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| Post 129 • IP flag post | ||
 I'd like to say I still turned out alright, but that would be a lie.
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flanders private msg quote post Address this user | |
| Received: July 30th Grading: August 24th Labels: August 26th - 4 week mark September 1st: Still in labels as of today, but I can see what comics were rejected and which ones passed the grade screen. There is still the excitement of seeing if I got any 9.9s or 10s Six week turnaround is September 10th so hopefully I'll get the books around then. |
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| Post 130 • IP flag post | ||
 CBCS broke up with me over Facebook.
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CFP_Comics private msg quote post Address this user | |
Quote:Originally Posted by dielinfinite Zack was a good kid. |
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| Post 131 • IP flag post | ||
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I wish I had a title.
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ComicNinja0215 private msg quote post Address this user | |
| newbie question of the day: do you have to do a grade screen or is that optional because I didn't for nay of the 5 I sent. | ||
| Post 132 • IP flag post | ||
 I live in RI and Rhode Islanders eat chili with beans.
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esaravo private msg quote post Address this user | |
| @Comicninja0215 - Grade screening on any book is optional. | ||
| Post 133 • IP flag post | ||
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I wish I had a title.
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ComicNinja0215 private msg quote post Address this user | |
| @esaravo that's what I thought but I wasn't certain since everyone was talking about it. | ||
| Post 134 • IP flag post | ||
 Collector
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monjoody private msg quote post Address this user | |
| The clock just started again for me; latest order is now in "Processing." | ||
| Post 135 • IP flag post | ||
 Collector
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KeepItClunky private msg quote post Address this user | |
| Generally, how long do books sit in "grading" before moving to "shipped" with grades posted? A friend's books are sitting in grading for over a week now..... | ||
| Post 136 • IP flag post | ||
 I don't believe this....and I know you don't care that I don't believe this.
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GAC private msg quote post Address this user | |
| @KeepItClunky my books were in Grading for about 3-4 days then a couple of days in Labels and now Shipping. | ||
| Post 137 • IP flag post | ||
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Collector
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KeepItClunky private msg quote post Address this user | |
Quote:Originally Posted by GACthanks |
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| Post 138 • IP flag post | ||
 Cover, 8 pages before the staples, 8 pages after, back cover.
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MrNotSoNice private msg quote post Address this user | |
| I have 10 books in, and another 15 ready to send. Want to get the 10 back before I send the next 15. Don't want to just pitch my collection into a black hole. Been a few years since I submitted. All this being said, I have always had good service from CBCS. Never sent anything to CGC. | ||
| Post 139 • IP flag post | ||
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I wish I had a title.
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ComicNinja0215 private msg quote post Address this user | |
| @MrNotSoNice injust opened a cgc account but I like cbcs site layout better | ||
| Post 140 • IP flag post | ||
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Cover, 8 pages before the staples, 8 pages after, back cover.
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MrNotSoNice private msg quote post Address this user | |
| @Comicninja0215 I like CBCS because they (1) provide free grading notes, which I think is ridiculous to charge for, (2) have more accurate grading (controversial, but just my opinion), (3) have verified signature authentication (important for me because I have Jack Kirby signatures that predate slabbing), and (4) have always given me good service. I was at a Con and dropped off some books with CBCS (my first time slabbing anything). Mark Roman helped me with good advice (he has moved on but is still a friend who is willing to advise). The woman at CGC was kind of officious and rude (like she didn't want to be there and comics collectors were idiots who were beneath her). Needless to say, CBCS got my business and continues to do so. Good service from Darryl Hayden @Darryl_H so far. I'll spend $ thousands on grading services before I am done. |
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| Post 141 • IP flag post | ||
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I wish I had a title.
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ComicNinja0215 private msg quote post Address this user | |
| @MrNotSoNice hey man thanks for that!! Got to go with your gut. I just did my fishbowl last month but still waiting on hearing from them (they're still processing) i like cbcs sig program which is good for collectors who just want a writer/artist signature without jumping through hoops. I think I'm gonna be with cbcs for a long time. | ||
| Post 142 • IP flag post | ||
 Have I told you about the time I dropped off 3,000 comics at SDCC?
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Scifinator private msg quote post Address this user | |
| @KeepItClunky for me, i have seen anywhere from same day to a little over a week. But, some of my submissions have been fairly large. | ||
| Post 143 • IP flag post | ||
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I wish I had a title.
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ComicNinja0215 private msg quote post Address this user | |
| I don't know why thay typed out fishbowl but I meant to say first one!! Lol 🤣🤣🤣 | ||
| Post 144 • IP flag post | ||
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Collector
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JosephSMASH private msg quote post Address this user | |
| I sent my comics (8 books total) in on July 27th, and they have been stuck in “processing“ since then. I’m kinda annoyed but patience is the key to solving the problem I guess. | ||
| Post 145 • IP flag post | ||
 If the viagra is working you should be well over a 9.8.
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xkonk private msg quote post Address this user | |
| @JosephSMASH so they're at 6 weeks exactly? Just regular books, no signatures or pressing? | ||
| Post 146 • IP flag post | ||
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I wish I had a title.
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ComicNinja0215 private msg quote post Address this user | |
| Seems to be the going rate | ||
| Post 147 • IP flag post | ||
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Collector
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JosephSMASH private msg quote post Address this user | |
| @xkonk Yeah. Nothing extra, just 8 modern books, no pressing or signatures. Just checked and they still say processing. Should it take this long? | ||
| Post 148 • IP flag post | ||
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I'd like to say I still turned out alright, but that would be a lie.
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flanders private msg quote post Address this user | |
| @JosephSMASH it will say processing until it is shipped unless you click on the order # highlighted. It also depends when the comics were received. Did you mail them July 27th or were they received that day. If so it should take about 6 weeks from that date to be shipped back to you. | ||
| Post 149 • IP flag post | ||
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Collector
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JosephSMASH private msg quote post Address this user | |
@flanders the comics were delivered on July 30th and I clicked on the order number and that also says that it is still processing. I’m not too worried about it, just really excited to get my comics back, and I’m a really impatient person. I’m just posting in this forum because I’m excited no matter how long it takes!  |
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| Post 150 • IP flag post | ||
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Have I told you about the time I dropped off 3,000 comics at SDCC?
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Scifinator private msg quote post Address this user | |
Quote:Originally Posted by JosephSMASH Also, i think the clock starts ticking from when the actually check them in, not when they are delivered. I am thinking you are still within their 6 week TAT estimate at this point. |
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| Post 151 • IP flag post | ||
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Collector
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monjoody private msg quote post Address this user | |
Quote:Originally Posted by Scifinator That's correct. So if the comics were delivered on July 30th, they may not have been marked as "Received/Processing" until August 3rd, which would be the official start time for the TAT. And at the current 6wk lead time, we're still on schedule. |
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| Post 152 • IP flag post | ||
 Collector
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kon_jelly private msg quote post Address this user | |
| Current submission, 16 modern books: Invoice Date: 7/8 Delivered to CBCS: 9/3 Received by CBCS: 9/8 Gap between the invoice date and the delivery was due to third party pressing (thanks @CFP_Comics!). It looks like a long time between delivery and receiving but that was the holiday weekend, in actuality it was 2 business days which is fairly standard I think. Clock has started on grading, and I do have 2 verified signatures in the mix, so I'm expecting them to ship back around 10/20 at this point. |
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| Post 153 • IP flag post | ||
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Collector
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wtbmok private msg quote post Address this user | |
| @JosephSMASH me too | ||
| Post 154 • IP flag post | ||
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I'd like to say I still turned out alright, but that would be a lie.
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flanders private msg quote post Address this user | |
Quote:Originally Posted by flanders September 9th: Still in labels after two weeks  |
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| Post 155 • IP flag post | ||