Turnaround 4.012401
 Have I told you about the time I dropped off 3,000 comics at SDCC?
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Scifinator private msg quote post Address this user | |
| @timberghost - they should hold true baring something extraordinary, but the 12 + 11 should start from the time the CBCS marked as received which was probably a few days to week after your submission was delivered. Cheers. | ||
| Post 826 • IP flag post | ||
 Collector
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bluemeenie private msg quote post Address this user | |
Quote:Originally Posted by Qillabee Right?!?!?!? i was going to apologize for my drunkin, bad english/spelling post at X a.m. but EbayMafia has literally made whatever I said sound perfectly sensible. Hi. I run a business. I am not going to communicate with you at all after you send me your money because I'm really good at what I do. You should just be happy I do what I'm doing for you, and OH BTW....that little dashboard I created to give you piece of mind on where your stuff is that you paid which tracks you REALLY expensive stuff that I have in my case!!! Ignore that shit..... You know why? Cause I'm really good at what I do, and well....you should just be happy I'm doing it at a reasonable price. Piece of mind? That shit is for people who don't trust me... that sounds like a "You" problem a and not a "Me" problem. Matter of fact, my stuff is so together that not only am I not going to update the dashboard I gave you on where you stuff is at! If you call I'm going to tell you that I really don't know where you stuff is at or where it is in the process, but trust me, this is working as designed. (okay now back to my voice) now if you read the above...which is pretty much what EbayMafia is saying.... and don't sit at your computer and just start silently laughing at the ludicrousness of that line of thought... well then I guess I need to open up a grading business with a dashboard. |
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| Post 827 • IP flag post | ||
 Suck it up, buttercup!!
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KatKomics private msg quote post Address this user | |
Quote:Originally Posted by Comicninja0215 I love TAT's...all sorts...I will confess that I like TAT's on the smaller more manageable side but I won't complain too much if presented with glorious large TAT's Like others have said...in the end the product is a great one no matter which type of TAT's Mostly the TAT's I see are on the larger side because A) CBCS Canada just naturally has larger TAT's and B) I tend to have augmentation (pressing) done to my books resulting in even larger TAT's...I guess that is just something I have to live with....  |
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| Post 828 • IP flag post | ||
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Collector
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bluemeenie private msg quote post Address this user | |
Quote:Originally Posted by EbayMafia Ebay.... honestly this logic is how a small business stays small and a growing business grows. Your quality and reputation only get you so far with people who are in the know. What @Quillabee is saying is spot on, and honestly is what took my company from a Regional 3rd or 4th marketplace corporation to owning complete market share and now on the cusp of World distribution through acquisition, and a 3 billion dollar market cap. Communication. You might get very good growth through word of mouth by those who use the services you provide and who through just basic understanding of the product based on experience with others that provide the same product can look at it and say this is worth "unknown" that is the black hole called communication. But when you are being touted as the next great thing in the field and are tapping into new market share (not taking current market share) which is what CBCS seems to be doing. then the one thing that you are being touted on, "communication" better be what you focus on. I am on a few comic book forums and the biggest discussion there is on ALL of them is CGC vs CBCS vs PGI and for the most part CBCS wins on Quality and Communication. BUT in the resale market (of which I am not a member of i just like quality) CGC is still king. I went with CBCS because of quality and communication solely because of the communication aspect and the fact that as a new "customer" to this environment sending in what is potentially 6+ thousand dollars worth of comic books to an unknown person, I am very keen on understanding WHERE my books are at all times. I don't care that I may not get them back for 5 or 6 months, but I want to know where they are. I think there are more then a number of us that are in this same boat, especially with the comic market the way it is. what @Qillabee is saying is spot on. Though I may come back, there may be 3 or 4 others that may not, and honestly if you want to grow market share which increases your profitability and then also directly equates to the ability to hire own new graders, then you need to ensure that your growth is positive in new customer investment. there is only so much you can siphon off from existing market share which is why "NEW" growth is so important. I'm going to be honest, I Have 1 order out to CGC and 1 out to CBCS and neither seems to be very communicative so at this point it is "who can get me my stuff back in a timely manner" I sent my more "expensive" items to CBCS and am hoping for the best....but if GCG gets me back my items not only sooner, but should I decide to sale any of them on the market they also get me 10-20% more in the long run then who do you think I am going to send my books to in the future? just for prospective on what I've sent in. I own the entire Dark Horse collection of Star Wars comics. I am sitting on every key that is hot right now and sent in 12 that I thought would be the best to get graded and save for my son later OR if I want to sale. I also have the entire Milestone comic runs and sent the 1st issue of all of those in to GCG. (static shock, Hardware, Xombi, Kobalt, Blood Syndicate, ect....) these I am more likely to part with. who I send my future 100's of comics to depends on cost, TAT and communication but not necessarily in that order. would i pay a little more to know exactly where my stuff is in the process? yes. no questions asked. if GCG got my stuff back to me 3 weeks earlier with no communication but a few dollars more..well i might because they technically give me more benefit on the market side in the future. So.... how does CBCS overcome that? Communication and cost TBH because to pull more newbies like me in who are "impatient" that is how they up their market share in the long run. You know why that is? Because newbies like me aren't impatient because we are impatient. We are impatient because we are worried and scared we just sent off our most precious item in the world to a complete stranger and are hoping that, that trust in not misplaced and we didn't just lose that item because we wanted to save a buck or two in the long run. That my friend is the honestly truth for most new people if they were really honest with everyone. CBCS should take note of that. (and maybe answer a question or concern or two in these forums to set minds at ease, since we know they have the time based on the "Name this cover" posts that they seem to be always taking part of....) |
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| Post 829 • IP flag post | ||
 Masculinity takes a holiday.
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EbayMafia private msg quote post Address this user | |
Quote:Originally Posted by bluemeenie Sorry man, I didn't realize you were such a Big Baller. I should stay in my little baller lane. Quote: Originally Posted by bluemeenie Yeah, I get that now. |
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| Post 830 • IP flag post | ||
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Collector
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bluemeenie private msg quote post Address this user | |
Quote:Originally Posted by EbayMafia I didn't say I was a "big Baller". I am just pointing out the facts of what my company is doing to gain market share and generate new customers as well as retain existing customers which helps us increase/retain market share. You posted a comment that I felt did not reflect a serious examination of customer values and concerns and I expressed that as well as what our company did to resolve those same issues we saw in the marketplace. it's not an insult, it just basic market research that has been done with thousands of people to not only understand what their concerns are but also how to best resolve those to retain them as repeat customers as well as ensure that they become "market Champions" for us. I really don't understand how someone can be offended when another person shares insight on a successful market strategy that has proven growth just because it is at odds with what they are doing. as to the second part, I only can honestly assume that you truly see why new customers might feel trepidation to not having communication and have some form of empathy to it. It's really hard to tell on the internet if that is the case or if you are still being sarcastic.  |
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| Post 831 • IP flag post | ||
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Masculinity takes a holiday.
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EbayMafia private msg quote post Address this user | |
| @bluemeenie sorry, I should be more straightforward and less snide. On the other hand, you don't need to be re-wording to the point of absurdity the things that I post, my words should be allowed to speak for themselves. Here's my perspective: You submitted 12 books in December and 2 months later you're on the company's social forum questioning and criticizing their business practices. You mock the fact that the President takes time to interact socially with the forum members...that's my perspective. When you talk about the recipe for growing from a small business to a big business you ignore the two most important ingredients...time and money. Your experience is working with a large company with relatively unlimited resources. I don't know how long it took for them to get there but typically companies arrive at "big" either through lot's of time or lot's of investor money. My experience is working with small companies that have limited resources and running out of time and money is always on the horizon. The risk of failure is dramatically more likely than the possibility of growing large. We all have ideas on where CBCS should dedicate money and resources...customer service, magazine size slabs, shorter TATs, etc. A small company doesn't have the luxury of focusing on several opportunities at once, usually they have to focus on the single most important next step. I've seen first-hand many times the devastating consequences of a small company spreading their focus and resources too thin. | ||
| Post 832 • IP flag post | ||
 I'd like to say I still turned out alright, but that would be a lie.
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flanders private msg quote post Address this user | |
| Getting back to turnaround times: Submission: (12) 1975 or Newer comics including 1 VSP. My comics have a potential market value of $4000 plus (with all 9.8's, which I'm always overly optimistic about). Is that big baller? Received: UPS delivery confirmation 2-22-21 Confirmation from CBCS: I submitted through a 3rd party presser's account and have no idea what stage my comics are in. I could ask him but he's extremely busy and I don't want to create any more work. Expectations: My books should be returned by the 2nd Week of May based on current turnaround times according to the link at the top of the CBCS homepage. If I don't get an email confirmation by then from either CBCS or impressivecomicbooks.com I'll contact the comic presser Gary at Impressive and ask for an update. |
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| Post 833 • IP flag post | ||
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Masculinity takes a holiday.
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EbayMafia private msg quote post Address this user | |
Quote:Originally Posted by flanders Potentially...theoretically...in some circles...pre-stimulus, lol. Would CBCS even be in contact with you directly? I would think they would only be updating and emailing the submitters account? |
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| Post 834 • IP flag post | ||
 It was a one trick pony show but always hilarious.
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GAC private msg quote post Address this user | |
| @bluemeenie @Quillabee You guys can try calling 1.844.384.4777 or emailing Darryl with invoice #'s at dhayden@cbcscomics.com | ||
| Post 835 • IP flag post | ||
 I wish I had a title.
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ComicNinja0215 private msg quote post Address this user | |
| I have press screen for both of my books and I have a feeling they're both going in for press lol good thing I fast prssed. | ||
| Post 836 • IP flag post | ||
 Collector
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joseabc private msg quote post Address this user | |
| Question. I’ve sent this time my books directly to Dallas (not via Oakville as last time) I have a confirmation that the books were delivered and received on Monday March 29, 2021. From your experience how much time before it’s updated on the system? | ||
| Post 837 • IP flag post | ||
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I wish I had a title.
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ComicNinja0215 private msg quote post Address this user | |
@joseabc it's different for everyone but mine took about a week.  |
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| Post 838 • IP flag post | ||
 Collector
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Huntergreene2 private msg quote post Address this user | |
| @joseabc 3 or 4 business days for me. | ||
| Post 839 • IP flag post | ||
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Suck it up, buttercup!!
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KatKomics private msg quote post Address this user | |
Quote:Originally Posted by KatKomics Nov 15th now in ShipToCanada....but then so is my October 15th order!!! - who will make it home first - have either actually shipped??? March 10th order while received at CBCS Canada is not yet in Dallas  |
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| Post 840 • IP flag post | ||
 Collector
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dameki private msg quote post Address this user | |
| Yikes last time I saw this thread we were still on 2.0. LMAO I also just submitted some books recently and noticed that pressing moved to Texas as well now. I have to say the process seems a little more crazy than what it was during my last submission. My books got there two weeks ago and all I have for order update is submitted. I'm pretty nervous about this order some potential high dollar books in that box and not knowing if they are there or not is pretty frustrating and stressful. | ||
| Post 841 • IP flag post | ||
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Have I told you about the time I dropped off 3,000 comics at SDCC?
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Scifinator private msg quote post Address this user | |
| @dameki - Fear not, if you have your tracking showing delivery was made, you should be good. The other guys are taking a month before checking in. Usually, with CBCS, it is a few days to a week to mark received, but with the speculation market driving a spike in submissions and delays/backups caused by the TX Freeze and pandemic staffing, a few weeks of being in their vault before status "Received" is a thing. Cheers and welcome back. |
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| Post 842 • IP flag post | ||
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I wish I had a title.
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ComicNinja0215 private msg quote post Address this user | |
| Mine took about a week | ||
| Post 843 • IP flag post | ||
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Collector
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joseabc private msg quote post Address this user | |
I'm having a panic attack after looking today at the details of the tracking information on USPS !!!! Did anyone ever have this situation happened ????  |
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| Post 844 • IP flag post | ||
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Have I told you about the time I dropped off 3,000 comics at SDCC?
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Scifinator private msg quote post Address this user | |
| @joseabc - Yes, I have seen that before, I think that the 75243 is the delivering post office. CBCS should mark as received in the next week or so as they're a little backed up. | ||
| Post 845 • IP flag post | ||
 The Fifth Golden Girl
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sborock private msg quote post Address this user | |
Quote:Originally Posted by Scifinator We also back date the order to the date it hit CBCS. That way your books are really in the que, but you only see when it is entered. |
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| Post 846 • IP flag post | ||
 Collector
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BrashSmurf private msg quote post Address this user | |
| A month wait on a reholder is this normal??? | ||
| Post 847 • IP flag post | ||
 Beaten by boat oars
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Studley_Dudley private msg quote post Address this user | |
Quote:Originally Posted by BrashSmurf I'm curious on reholder TAT as well. |
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| Post 848 • IP flag post | ||
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Have I told you about the time I dropped off 3,000 comics at SDCC?
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Scifinator private msg quote post Address this user | |
| @BrashSmurf @Studley_Dudley - I have sent in several re-holders submissions over the past year and a half and it is usually about 2-3 weeks but I have seen it be about six weeks occasionally. As I mentioned above, with the speculation market driving a spike in submissions and delays/backups caused by the TX Freeze and pandemic staffing, re-holder submissions are probably in the month plus zone for the moment. So "normal" no, but not unheard of and not unexpected with the current environment. | ||
| Post 849 • IP flag post | ||
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It was a one trick pony show but always hilarious.
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GAC private msg quote post Address this user | |
Quote:Originally Posted by Scifinator That sounds about right....I'd add 2-3 weeks to that for us Canucks up here. I've still got 1 re-holder sub that was Received mid-January by CBCS which is currently in Labels and a slab-only/vsp submission also in Labels that was Received by CBCS at the end of January. Hopefully they arrive soon. |
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| Post 850 • IP flag post | ||
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Beaten by boat oars
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Studley_Dudley private msg quote post Address this user | |
Quote:Originally Posted by GAC I'm not feeling totally settled on the submission. There was one book which had an invalid serial number due to the data loss from a while back. I had to submit it as a normal grading tier and then it was moved to a reholder, as told from customer service. It still shows on the invoice as a Modern grading submission (I was refunded the difference). The submission was marked received on 3/5. So, if we're going on the 6 week timeframe, it should be #soon. Thanks for the insights @Scifinator. I appreciate it. |
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| Post 851 • IP flag post | ||
 Collector
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timberghost private msg quote post Address this user | |
Quote:Originally Posted by sborock Thank you for that info, that helped me understand as well. Thank you for caring to come to the forum and answer questions. Means a lot to us. |
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| Post 852 • IP flag post | ||
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I wish I had a title.
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ComicNinja0215 private msg quote post Address this user | |
| Yeah, Steve's always popping in with useful nuggets of information all the time. Unlike some other guy's..... hehehehe | ||
| Post 853 • IP flag post | ||
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Have I told you about the time I dropped off 3,000 comics at SDCC?
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Scifinator private msg quote post Address this user | |
Quote:Originally Posted by Comicninja0215@Comicninja0215 - Ummm  |
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| Post 854 • IP flag post | ||
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I wish I had a title.
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ComicNinja0215 private msg quote post Address this user | |
| @Scifinator oh damn!! Lmao!!🤣🤣🤣🤣 popping!!! Stupid auto correct lol | ||
| Post 855 • IP flag post | ||