Turnaround 4.012401
![]() |
xkonk private msg quote post Address this user | |
Quote:Originally Posted by Unknown Where do you see that? |
||
Post 601 • IP flag post |
![]() |
flanders private msg quote post Address this user | |
@Unknown turnaround times that are updated more frequently can be found here: https://www.cbcscomics.com/estimated-turnaround-times The times listed under the pricing/grading tiers here are no longer accurate: https://www.cbcscomics.com/grading-pressing-price |
||
Post 602 • IP flag post |
![]() |
Unknown private msg quote post Address this user | |
TAT for CGC does not include receiving time. Does CBCS? | ||
Post 603 • IP flag post |
![]() |
Unknown private msg quote post Address this user | |
Looks like Flanders answered your question xkonk | ||
Post 604 • IP flag post |
![]() |
xkonk private msg quote post Address this user | |
Quote:Originally Posted by Unknown Ah, yeah, I don't even pay attention to the times listed on the pricing page. Not sure what you mean by 'receiving time' exactly, but the TAT starts when CBCS checks in your order. So it isn't when FedEx/whoever delivers it, it's when you get an email. |
||
Post 605 • IP flag post |
![]() |
Namrepus28 private msg quote post Address this user | |
TAT does not include the initial shipping time, nor does it include how long CBCS holds it in their possession before marking it as Received. It also does not include how long it takes them to decide to ship it back to you or the return shipping duration. The reason both CBCS and CGC still list these somewhat reasonable sounding TATs is because they don't include the weeks or months of delays at either end where they're not updating the status. Basically no matter who you go with, be prepared for a very long wait right now. That way if they are closer to being in line with the actual TAT you'll be pleasantly surprised. |
||
Post 606 • IP flag post |
![]() Rest in Peace |
Jesse_O private msg quote post Address this user | |
Quote:Originally Posted by Unknown I just double checked with Darryl. TAT starts the next business day after the comics physically arrive through the mail (through USPS UPS, FedEx, whatever) at CBCS. When comics are submitted at conventions, it is the Wednesday after the con ends. TAT does NOT start when they are "received" or entered into the computer. Also, the date on your invoice is the date the invoice was started, not the date received nor the date your TAT starts. Having said all that, USPS is still having issues that are complicating things. But once the comics arrive, the policy is as I stated above. |
||
Post 607 • IP flag post |
![]() Rest in Peace |
Jesse_O private msg quote post Address this user | |
Quote:Originally Posted by xkonk Quote: Originally Posted by Namrepus28 As I stated above, this is incorrect for CBCS. |
||
Post 608 • IP flag post |
![]() Rest in Peace |
Jesse_O private msg quote post Address this user | |
And TAT is just for the time at CBCS, not shipping times. The day they arrive and the day they are shipped out, are not counted. | ||
Post 609 • IP flag post |
![]() |
xkonk private msg quote post Address this user | |
Quote:Originally Posted by Jesse_O That's good to know! Kinda makes your wish they would put that date somewhere on your order for you. |
||
Post 610 • IP flag post |
![]() Rest in Peace |
Jesse_O private msg quote post Address this user | |
Quote:Originally Posted by xkonk I agree. |
||
Post 611 • IP flag post |
![]() |
Namrepus28 private msg quote post Address this user | |
Quote:Originally Posted by Namrepus28 Quote: Originally Posted by Jesse_O I completely disagree based on my still ongoing experience. Perhaps the policy only applies to US orders during the ongoing pandemic. In any case, keep the expectation low and you might luck out. |
||
Post 612 • IP flag post |
![]() Rest in Peace |
Jesse_O private msg quote post Address this user | |
Quote:Originally Posted by Namrepus28 If you shipped direct to Dallas from Canada, and request direct shipping back, the way I described SHOULD be the way it works. But if you went through CBCS Canada, it could very well be different!!! If you shipped Direct to Dallas and are having problems, feel free to message me here and I'll see if there is anything I can do to help. Sometimes it helps to have a middleman. If you went through CBCS Canada, I doubt I can do anything other than listen. Hope you get satisfaction soon. |
||
Post 613 • IP flag post |
![]() |
vlad private msg quote post Address this user | |
Good evening everyone, just received an email saying that my order is in transit to Oakville so I should get my comics late next week, will let you guys know, finally it would have taken 7 months to get 6 comics graded, anyways not done yet will see | ||
Post 614 • IP flag post |
![]() |
Qillabee private msg quote post Address this user | |
I just want communication I don't have to ask for.... | ||
Post 615 • IP flag post |
![]() |
dalvar private msg quote post Address this user | |
I have books I submitted from Canada dated Dec. 10th, I still have no acknowledgement as to them having EVEN been received. I sent email thinking that maybe they are lost? Again no response..... sure not a way I would run a business..... just sayin... | ||
Post 616 • IP flag post |
![]() |
KatKomics private msg quote post Address this user | |
FYI, Books I sent to Oakville Feb 6th...tracking says delivered Feb 9th....official receipt and billing in Dallas today March 4th...so about 3 weeks before the 'real' clock starts and a month from invoice creation....12weeks pressing 8 grading....so 5 months puts us early August then back to Canada? not sure if the 3 weeks from CBCS Canada to CBCS US is normal..did I catch it right before or just after a shipment and how often are they shipped?? Oh well...at least they are in the pipe line!! ![]() |
||
Post 617 • IP flag post |
![]() |
KatKomics private msg quote post Address this user | |
just to be certain...this latest order also included a CBCS VSP book for a press and re-grade....there was nowhere to indicate that is was already VSP...they will of course notice this and change it over from the red label to the new yellow label automatically yes?? | ||
Post 618 • IP flag post |
![]() |
Scifinator private msg quote post Address this user | |
Quote:Originally Posted by KatKomics@KatKomics - Yes |
||
Post 619 • IP flag post |
![]() |
MurrayC private msg quote post Address this user | |
Quote:Originally Posted by KatKomics ME TOO! I sent books on Feb 4th that arrived in Oakville on Feb 10th, and I got an email today saying CBCS now has then and they are being processed |
||
Post 620 • IP flag post |
![]() |
smohcomic private msg quote post Address this user | |
Does anyone know if 'shiptocanada' status means eventually it will makes its way up North? Been in this status for a while. | ||
Post 621 • IP flag post |
![]() |
dalvar private msg quote post Address this user | |
12th of never ring a bell? | ||
Post 622 • IP flag post |
![]() |
joseabc private msg quote post Address this user | |
Quote:Originally Posted by smohcomicMine (14 books) are 'shiptocanada' since last week of January... going on 6 weeks |
||
Post 623 • IP flag post |
![]() |
vlad private msg quote post Address this user | |
I had ShiptoCanada since LAST September and I received an email this week saying that I should get my comics late next week | ||
Post 624 • IP flag post |
![]() |
joseabc private msg quote post Address this user | |
Quote:Originally Posted by vladDid they say why ? |
||
Post 625 • IP flag post |
![]() |
KatKomics private msg quote post Address this user | |
@joseabc @vlad @smohcomic Ship to Canada is the status they stay at until they leave the Oakville location. The September one is a bit too long but there are lots of pieces to the puzzle we don't know. - how often do they actually "ship to Canada" - are they held in like a covid quarantine once here? - how long does it take for the Oakville location to separate the orders and ship them via your choice of carrier - I realllly can't remember what shutdowns were in effect in Oakville or what was actually operating i.e. December to just recently we were in lockdown - was the Oakville site running? was it at reduced staff? sounds like the CBCS books are something another company is handling while the border is closed (no CBCS staff on site)...did they just take care of their main business and let things slide on the CBCS front?? we'll never know! |
||
Post 626 • IP flag post |
![]() |
vlad private msg quote post Address this user | |
I wrote to them so many times and call customer service, yes there was an issue because of COVID but never had a straight answer, issue still not resolved until I get my comics | ||
Post 627 • IP flag post |
![]() |
Namrepus28 private msg quote post Address this user | |
Quote:Originally Posted by Jesse_O I appreciate the offer, but unfortunately it's a Canadian Shipment. The actual time spent once "Received" by CBCS on the website to the "ShiptoCanada" Limbo/Purgatory status, was quite speedy. I've been bookended by unexplained delays because I submitted to the Canadian offices in August. My only complaints have been specifically shipping related and all revolve around the Canadian Office. Quote: Originally Posted by Qillabee My #1 complaint for the last 6 months. Quote: Originally Posted by vlad Wow. I'm getting very upset at this point and I'm almost at 90 days since the status changed to "ShiptoCanada". You've been waiting until September? That's absolutely brutal. I'm glad they're finally on their way to you! |
||
Post 628 • IP flag post |
![]() |
vlad private msg quote post Address this user | |
Not done yet, I’ll let you guys know the outcome | ||
Post 629 • IP flag post |
![]() |
GAC private msg quote post Address this user | |
October 2020 order (Pressing20) is in Shipping. January 2021 Reholdering order is in Labels January 2021 vintage order (NEWYEARSSAVINGS) is in Labels January 2021 modern order (NEWYEARSSAVINGS) is in Labels. |
||
Post 630 • IP flag post |