Turnaround 4.012401
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Namrepus28 private msg quote post Address this user | |
| @salperalta Totally normal this past year. Keep emailing until you get a response. It took me two attempts spaced a couple weeks apart. It's particularly bad when submitting to the Canadian office. My advice is to submit directly to the US while the pandemic restrictions are in place. (and no, there's no warning on the website for you to see before submitting, I know. I had the exact same problem.) @dalvar See above. I too have held off on what was to be another submission as I put in two batches in August and am still waiting on the 2nd one to get back to me. They are absolutely working on it and the status will change at some point, but the communication is little to none. I suspect they are severely understaffed in their customer service department. |
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| Post 376 • IP flag post | ||
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dalvar private msg quote post Address this user | |
| I just stopped submitting until they get their stuff together...... | ||
| Post 377 • IP flag post | ||
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salperalta private msg quote post Address this user | |
I was able to get a hold of someone via telephone today and I did get confirmation that they do have my books in possession.... thank God. They are supposed to notify me of what the delay is in payment however. At least I know they have them.  That was my biggest concern. |
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dalvar private msg quote post Address this user | |
| I'm still going to hold out on any new submissions as I have books dated back to Nov. 20th that have not been acknowledged as of today..... a bit concerned. | ||
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Qillabee private msg quote post Address this user | |
Quote:Originally Posted by dalvar Is this because you are in Canada? |
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dalvar private msg quote post Address this user | |
| I am indeed in Canada..... does this have any thing to do with it.... I am not sure.... I submitted books on the 17 of nov. within days they were marked as processing. Submitted another batch on the 20th (three days later) and that batch has not been acknowledged as of yet... still marked as submitted. So at this point I have lost faith and put my future submissions "on hold" | ||
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Qillabee private msg quote post Address this user | |
Quote:Originally Posted by dalvar I'm wondering because I'm sending my books to CBCS for the first time "not a a Con." And you have me scared. Lol. I'm wondering if it is a Canada thing or if EVERYONE is experiencing this. |
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| Post 382 • IP flag post | ||
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dalvar private msg quote post Address this user | |
| Not sure Qillabee, but I am holding onto the books I have until I see if they can indeed come through with grading promises (so far not good) | ||
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 past performance is no guarantee of future actions.
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KatKomics private msg quote post Address this user | |
Quote:Originally Posted by dalvar My Nov order took i want to say 4 weeks?? before it changed to received status. I had tracking so i knew it was there. I was told it doesnt change to received until Dallas has the books. My guess...your books are in Dallas but with Christmas break and maybe increased submissions they are waiting to be entered into the system. Try emailing Steve Paulus the Canadian CBCS rep....he may be able to give more info than what shows on the dash |
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| Post 384 • IP flag post | ||
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past performance is no guarantee of future actions.
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KatKomics private msg quote post Address this user | |
| Aug 29th submission out of pressing and into grading!! | ||
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Qillabee private msg quote post Address this user | |
Quote:Originally Posted by KatKomics Is this because you sent them from Canada? And if it says they are there, why wouldn't they be in Dallas? |
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| Post 386 • IP flag post | ||
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past performance is no guarantee of future actions.
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KatKomics private msg quote post Address this user | |
| If you sub to CBCS Canada your books go to Oakville Ontario and they send a bunch of orders down at once...not sure on the timing..once a week?? two weeks?? Then they get unpacked and entered in the system once in Dallas. Takes a few weeks lomger total TAT but no hastle with customes or FedEx charging brokerage fees. Fyi...sending books for grading/appraisal is not a duty paid activity | ||
| Post 387 • IP flag post | ||
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Silverado private msg quote post Address this user | |
| The Canadian submissions to go Ontario first. They are then sent on to Dallas. I chose this route because it was my first time submitting and I was worried about getting nailed with duties for the return of my books. I thought it would be easier to let CBCS handle all the cross-border shipping. My order went like so thus far: Mailed: Oct. 19th Delivered to CBCS (Canada): Oct. 22nd Rec'd in Dallas: Nov. 6th Grading: December 23rd Current status: grading. |
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Qillabee private msg quote post Address this user | |
Quote:Originally Posted by KatKomics THAT'S what I was wondering. I appreciate the knowledge! |
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| Post 389 • IP flag post | ||
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Qillabee private msg quote post Address this user | |
| I'm trying not to be nervous about sending in my books for Verified signatures. Anyone here have any experience with CBCS and Verified signatures? | ||
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starlord private msg quote post Address this user | |
Quote:Originally Posted by Qillabee I use it all the time, it's a great service! I been so long as signatures pass verification LOL. I've been lucky that so far all of them have. |
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| Post 391 • IP flag post | ||
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Qillabee private msg quote post Address this user | |
Quote:Originally Posted by starlord Is it a super long process? |
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starlord private msg quote post Address this user | |
| @Qillabee nah, it adds a week to tat, but I use fast pass. | ||
| Post 393 • IP flag post | ||
 If the viagra is working you should be well over a 9.8.
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xkonk private msg quote post Address this user | |
| @Qillabee I've had no problems with recent submissions being checked in (given that I don't checking my status for updates every day, and don't send through the Canadian office) or with signature verification in the past. | ||
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dielinfinite private msg quote post Address this user | |
@Darryl_H just posted this on Facebook |
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| Post 395 • IP flag post | ||
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past performance is no guarantee of future actions.
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KatKomics private msg quote post Address this user | |
| Wow..Aug 29th order now ready to be shipped. Don't sweat your status updates...they are obviously not in time with the real activities. Otherwise I went from Grading, to Case, to Ship in less than 48 hours with all the time before that in pressing. |
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| Post 396 • IP flag post | ||
 I don't believe this....and I know you don't care that I don't believe this.
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GAC private msg quote post Address this user | |
| I've got 5 submissions currently on their way to CBCS. Two re-holdering submission, 2 silverage subs and 1 modern sub. I'm thinking I'll have them back in April...January's promo is a good one. | ||
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Qillabee private msg quote post Address this user | |
Quote:Originally Posted by GAC I sent 5 too. |
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Qillabee private msg quote post Address this user | |
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| Post 399 • IP flag post | ||
 I live in RI and Rhode Islanders eat chili with beans.
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esaravo private msg quote post Address this user | |
| The five books that I submitted for the CRYSTAL CLEAR promotion that were received at the end of November entered Grading today! | ||
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Namrepus28 private msg quote post Address this user | |
Quote:Originally Posted by Namrepus28 41 days and still no books. I hope they arrive soon. (Usually when I post things suddenly happen, so I'm giving it a shot. Lol.) |
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TheMadTitan private msg quote post Address this user | |
| Just received notification that my 50+ books are ready. Submitted 11/9 and finished 1/18 with sig ver. That's right at turn time. | ||
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dalvar private msg quote post Address this user | |
| WOW I still have books submitted (regular submission) from 11/20 still marked as submitted (I hope they received them, tracking says they did) ... hence I stopped sending and mine were only 10 books | ||
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Qillabee private msg quote post Address this user | |
Quote:Originally Posted by TheMadTitan That's not bad at all! |
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| Post 404 • IP flag post | ||
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rgreenson private msg quote post Address this user | |
Quote:Originally Posted by Namrepus28 My order from October 15th moved to Ship to Canada yesterday, hopefully that tipped the scale and they bulk ship soon for all the Canucks awaiting their orders. Now for my December 18th order....still says submitted. I know Canada Post delivered it...so just keep playing the waiting game I suppose. |
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