CBCS Canada Update?12136
 Suck it up, buttercup!!
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KatKomics private msg quote post Address this user | |
Quote:Originally Posted by dielinfinite Cool - sadly right now I'm ok with the wait!! Wonder if the reduction in show submissions is significant enough to impact the TAT's |
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nancyraygun private msg quote post Address this user | |
Quote:Originally Posted by GAC Has anyone seen any shipping movement so far this week? I haven't. Any updates? |
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Suck it up, buttercup!!
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KatKomics private msg quote post Address this user | |
| Are we able to submit using CBCS Canada pricing and forms but mail straight to Dallas - at least get the process started? I usually send my books for a press so in 5 to 8 months maybe CBCS Canada will be up and running again in time for my books to get out of pressing - lol!! | ||
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mediaslave private msg quote post Address this user | |
Quote:Originally Posted by KatKomics DOesn't that defeat the purpose of CBCS Canada? I thought cheap shipping was part of the benefit. |
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Suck it up, buttercup!!
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KatKomics private msg quote post Address this user | |
Quote:Originally Posted by mediaslave Would still get the cheap return shipping - sounds like right now someone may receive the books but I don't think they are actually being sent to Dallas - maybe I'm wrong on that. Once in Dallas I'm looking at a few months minimum....gives time for other stuff to shake out at the border |
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Cody private msg quote post Address this user | |
| Some kind of response about the situation with Canadian customers would be great. Not just more silence. I have emailed about 3 or 4 times with no kind of response back. My books have been picked up from Fedex and that's all I know. | ||
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nik private msg quote post Address this user | |
Quote:Originally Posted by GAC GAC, Any new information? Like the rest (only waiting on one book), waiting to see if Oakville location is up and operating again |
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| Post 32 • IP flag post | ||
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Maritimer private msg quote post Address this user | |
| As I'm sure you guys are aware, the Canada-U.S. border closure has been extended to Aug. 21st. I think that will go on for the foreseeable future due to the COVID-19 situation in the U.S. I'm not sure what could be done to get books shipped to their owners, perhaps some phone calls to the distributor sharing the facility could arrange for someone there to get them to either FedEx or CanPar. Just an idea. I have no irons in the fire currently with CBCS and have decided to not send any books for grading. Good luck to all! |
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| Post 33 • IP flag post | ||
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Suck it up, buttercup!!
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KatKomics private msg quote post Address this user | |
| @Maritimer sigh.....just saw that they added another 30 days. Seriously, I don't see the border opening before the new year - the daily rates are out of this world. Frankly, you couldn't pay me enough to go there and since I'm in a tourist/border area I don't want them coming here either! Hopefully they can figure out how to send out the books they have in Oakville and then stop all receipts of books to shutter operations until it can either be run from Canada or the situation changes such that Steve P. can get back across. lol!! just had a thought - he could "self quarantine" at the Oakville location for 14 days at a time while really working then head back home! |
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1243782365 private msg quote post Address this user | |
Quote:Originally Posted by Maritimer This really rubs me the wrong way. The border is closed to cars - you can still fly into Canada. The Federal government's website also indicates that you can travel into Canada (by driving across the border) for business purposes so I am really confused about the office closure. https://www.international.gc.ca/trade-commerce/trade-agreements-accords-commerciaux/agr-acc/nafta-alena/fta-ale/temp05-2.aspx?lang=eng |
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mediaslave private msg quote post Address this user | |
| OK, so whats going on. Is the Canadian office open? I have a few books I want verified, and I'd rather not spend a fortune on shipping. | ||
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Suck it up, buttercup!!
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KatKomics private msg quote post Address this user | |
Quote:Originally Posted by mediaslavesounds like what books are already in Canada will be shipped out and books in Dallas will be sent back by FedEx. Pretty sure if you send your books in someone will take them but I'm not sure they are being sent to Dallas as that would require crossing the border to ship. For mow I am holding off on sending in any new orders.... |
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Pvadacchino private msg quote post Address this user | |
Quote:Originally Posted by KatKomicsall I know is that I gat a message from Steve Paulus to verify my address and informed me my books were being sent to me. 2 days later they arrived. |
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| Post 38 • IP flag post | ||
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dielinfinite private msg quote post Address this user | |
| While I would normally applaud new site features and updates but given the current situation, this seems a little tone-deaf. Looks like CBCS has created an online submission form for CBCS Canada. When you choose to submit books you now have the option for submitting to the Dallas or Canada office. I haven’t fully explored it but the Canada option gives prices in CAD and includes the more limited options that CBCS Canada has.  Given that the Canada office is closed for the foreseeable future and the ongoing issue with getting books back to customers, I think they could’ve waited a little to launch this feature |
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| Post 39 • IP flag post | ||
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Suck it up, buttercup!!
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KatKomics private msg quote post Address this user | |
| @dielinfinite yeahhhhhh.... while I applaud the move to a digital submission for Canada you aren't wrong saying that this might not be the time to 'go live' with the update. | ||
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Paulbg2000 private msg quote post Address this user | |
Quote:Originally Posted by KatKomics It does show that they're still working on improving the system behind the scenes while they can't take submissions... To be honest, I'm not a fan of the print out and pray it gets into the system right. I've also had two different issues on submissions through CBCS Canada with getting the books added to my dashboard after the fact so I can see the graders notes. Even though we can't ship in right now, I'm really happy to hear that this feature is being added.... |
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agamoto private msg quote post Address this user | |
Quote:Originally Posted by 1243782365 Well, that's the other thing. Technically, I believe you're also supposed to quarantine for 14 days if coming from the USA, driving or flying. On top of that, US citizens don't have the right to come up into Canada and conduct business. They need a visa to do that sort of thing if they're not citizens or permanent residents. |
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SauceDog private msg quote post Address this user | |
Quote:Originally Posted by agamoto Yup correct, and even if Steve could fly over I would not want any Americans coming over the border for such business right now based on what is going on down there. I don't even want Toronto to go into phase 3 of re-opening right now! However this does not excuse CBCS from having no actual plan on dealing with Canada. Steve said the books I have had sitting in Oakville since February will ship this week (since their partners in Oakville will be doing the mailing out)... and well..it's Friday and no email notice for me so far. Them adding new ways of taking more Canadian orders seems like a little slap in the face to the many of us already waiting for them to clear the backlog of orders sitting around. |
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Imad private msg quote post Address this user | |
| I'm from Winnipeg. Should I ship my comic to Oakville now or is the U.S. border still closed? | ||
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dielinfinite private msg quote post Address this user | |
| @Imad The border is closed until further notice. Definitely ship directly to the Dallas office. I believe all Canada orders are being shipped directly back to the customers instead of going to the Canada office and being shipped out from there so the cost of return shipping might change | ||
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Imad private msg quote post Address this user | |
Quote:Originally Posted by KatKomicsDo you know how much the return shipping to Canada would cost? |
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SauceDog private msg quote post Address this user | |
Quote:Originally Posted by Imad It really depends on your location, but I would honestly just expect it to be at least $40us plus whatever import fees it gets hit with - but could see being much higher due to FMV (I'm used to paying $90us+import fees for a CGC return, so I'm already dead inside when it comes to shipping fees) |
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 I don't believe this....and I know you don't care that I don't believe this.
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GAC private msg quote post Address this user | |
| If by Import fees you mean Duty there should be no or extremely little Duty paid. Every submission for cbcs or cgc I've received I've never paid duty fees. | ||
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Suck it up, buttercup!!
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KatKomics private msg quote post Address this user | |
Quote:Originally Posted by GAC Yup!! no import or duty to pay...we are receiving our own books back after an appraisal service - according to legislation = no duty!! I looked into this once in a major way...basically clean/press and grade is ok!! IF! you restored then you would be liable for duty on the full new value (not just the increase in value) |
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Imad private msg quote post Address this user | |
Quote:Originally Posted by GACNo I meant how much does FedEx charge for return? |
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SauceDog private msg quote post Address this user | |
Quote:Originally Posted by Imad  This is what is shown on the last submission forms I have, but expect the prices to be slightly more as I think these are only the Canadian prices for having your books shipped back from the Oakville location - not from the states (can someone confirm?) |
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Imad private msg quote post Address this user | |
Quote:Originally Posted by SauceDogDo you know the return cost from Dallas? |
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SauceDog private msg quote post Address this user | |
Quote:Originally Posted by Imad No, as I said it depends on your location, total amount of items, and FMV of those items. CBCS doesn't say anywhere at this point what the rates are for Canadians doing this until you submit and they just bill you for it - I guess the only option is to contact them directly for a quote. |
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SauceDog private msg quote post Address this user | |
| Steve replied to my email today. Order wasn't shipped out last week, but rather it was sent out today. He has no tracking numbers to share, apparently the guys doing the shipping didn't send those to him. Why we don't even get a courtesy email saying 'hey your order shipped today!' is beyond me (if I wasn't bugging Steve every day for a damn update I would not have even known the books are in the mail or where they might be) | ||
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TMAN1980 private msg quote post Address this user | |
 Well, 369 days and my book is finally home. Now, do I give this back up to get reholdered? I’m not rushing into sending this back to CBCS if I decide to go that route. After all, Steve Borock didn’t win any points by washing his hands of Canadians. |
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