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CBCS Pressing Update11521

COLLECTOR dielinfinite private msg quote post Address this user
@KatKomics @SteveRicketts has said that they’re hoping to be down to realistic turn-around times in another two and a half-ish months. We’ll see if they can achieve it. I pulled out all my pressing orders from CBCS
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Collector KatKomics private msg quote post Address this user
I think the next group of books will be to CGC - but only because I have a bunch of Signature Series books that I never had pressed originally (didn't know it was a thing) and I don't want to switch companies for the SS.

Have to get a stupid CGC membership first though...
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Collector Scifinator private msg quote post Address this user
Quote:
Originally Posted by KatKomics
@Scifinator lol!! So the books i sent in Dec that were received in Jan will still be a while!! Might be Xmas gifts for myself!


My guess, you'll receive back before the end of September.
Post 178 IP   flag post
Collector VisceralDreams private msg quote post Address this user
i got my july/september books back this tuesday.
i love the new cases.
I got bad news on my other submission from october of last year though.
They damaged my Amazing Spider-man 15 cgc 3.5 in pressing
Post 179 IP   flag post
Collector Scifinator private msg quote post Address this user
My Sept 28th Press & Grade submission (October CBCS Receipt) just went to Shipping!
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Collector Drogio private msg quote post Address this user
Quote:
Originally Posted by Scifinator
My Sept 28th Press & Grade submission (October CBCS Receipt) just went to Shipping!


So, I sent mine in end of December...that means I’m looking at Halloween to get my books...
Post 181 IP   flag post
Collector Scifinator private msg quote post Address this user
Quote:
Originally Posted by Drogio
Quote:
Originally Posted by Scifinator
My Sept 28th Press & Grade submission (October CBCS Receipt) just went to Shipping!


So, I sent mine in end of December...that means I’m looking at Halloween to get my books...


I would not be surprised if you get sooner. They seem to be accelerating
Post 182 IP   flag post
Collector teacha777 private msg quote post Address this user
Quote:
Originally Posted by Scifinator
Quote:
Originally Posted by Drogio
Quote:
Originally Posted by Scifinator
My Sept 28th Press & Grade submission (October CBCS Receipt) just went to Shipping!


So, I sent mine in end of December...that means I’m looking at Halloween to get my books...


Im still waiting on September books so the order or lack there of isn’t absolute

I would not be surprised if you get sooner. They seem to be accelerating
Post 183 IP   flag post
Collector vernpt27 private msg quote post Address this user
I have to say that I am very disappointed in CBCS. By the time I get my books back which has been there since the Rhode Island comic con, it will be close to a year.
Post 184 IP   flag post
Collector KatKomics private msg quote post Address this user
@vernpt27 I don't know....CGC took 6 or 7 months for me once with no pressing or global catastrophe to blame
Post 185 IP   flag post
Collector Bobsaget private msg quote post Address this user
So what all is CBCS doing to speed up? Do you just need more people or something else? Just curious.
Post 186 IP   flag post
Collector vernpt27 private msg quote post Address this user
Clearly they need to address this. While they are doing a lot of great things there and I really like the work they do, it takes way too long. I understand that there has been a pandemic but it was more then 5 months in pressing before things shut down. Tomorrow will be 8 months at CBCS with no end in site. I have never had books held by any grading company for more then 6 months. Frustrating and making me reconsidering CBCS in the future.
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Collector Scifinator private msg quote post Address this user
@Bobsaget @vernpt27 “what all is CBCS doing” & “no end in (sight)”...It has been fairly well documented that CBCS has a good product got slammed last year with an influx of submissions. While the Dallas operation (grading & signature) was able to absorb this, unfortunately Florida (pressing) was not. They didn't have the manpower and mor importantly, the space. Add to that, pressing is a time consuming beast. You simply cannot through more man hours at it. One would need more presses and space for those presses not to mention the time. It simply isn’t a several minute process, it is several hours and days. Plus, if you add capacity, you still have to and and train additional manpower.

Well, all of the above was put into place a couple of months ago.
1) They moved the press operation to Dallas - which also cuts down the processing time for future orders as there will be no more 2-3 weeks lost shipping back and forth between TX and FL.
2) Being in Dallas now, they have more room to expand, add more presses now and if needed in the future.
3) More manpower has been initiated.

All of what was done takes time to be fruitful and they seem to be moving through the back log at a fairly decent clip now. Sure, it can be frustrating, but I suspect a year from now people will be wondering why it takes 12 weeks for a press order as opposed to the 10 months that they are temporarily at right now.
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Collector Naurd123 private msg quote post Address this user
OUR MISSION
CBCS Operations, LLC will expertly, impartially, and consistently certify and encapsulate comics using the highest quality materials. CBCS will promote the hobby of comic collecting with integrity, transparency, and a friendly attitude: educating hobbyists, welcoming suggestions, and promoting related charities.bold text

I think there a fine company who wants to do right. I think they need to revisit the mission statement in regards to transparency. They risk alienating their most loyal customers which could impact
future earnings significantly.
Post 189 IP   flag post
Collector vernpt27 private msg quote post Address this user
@Scifinator - I am not saying that there were issues that were not in their control and that pressing time is a time consuming process. However, if something takes a year to do, I am not going to send books to them until I am confident that the turnaround times are in line with the market. If Market times are 10 weeks and you are 30 weeks, you have a fundamental issue in your business that needs to be addressed. In my mind, I and not going to use a services that take much longer than the market unless there is some unique competitive advantage which warrants the extra time.
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Collector Nuffsaid111 private msg quote post Address this user
October 31, 2019 submission (date entered in the system) is now in GRADING! Yeaaaaaa!!!!
Post 191 IP   flag post
Collector Morgd120 private msg quote post Address this user
I have dealt with both companies (CGC/CBCS), I don’t adhere to the sectarian Sniping Theory. 90% of the time I have been pleased with their work. My frustration has been when I’ve talked to people “IN PERSON” at cons and been given poor/incorrect advice/directions. I’m a Con junkie so I see these people 2-4 times a year. I mean we recognize each other on sight. So you can imagine my “WTF” attitude when the exact opposite of what we discussed happens. And all I get is, “sorry Mike, I don’t know what happened”. Keep in mind these are all good people. I believe that there is a serious disconnect between the people we talk to and the people who do the work. When I put in orders now, I try to leave as little to chance as possible.
Post 192 IP   flag post
Collector Nuffsaid111 private msg quote post Address this user
Update: So in literally 6 hours, my October 31, 2019 submission went from Grading to Shipping.

Therefore, 10 months in processing --> grading; 6 hours for grading --> shipping. I'd like to see that Histogram
Post 193 IP   flag post
Collector GAC private msg quote post Address this user
@Nuffsaid111 Awesome news!!!!

My January submission is just around the corner, I can feel it!!
Post 194 IP   flag post
Collector Scifinator private msg quote post Address this user
Quote:
Originally Posted by Nuffsaid111
Update: So in literally 6 hours, my October 31, 2019 submission went from Grading to Shipping.

Therefore, 10 months in processing --> grading; 6 hours for grading --> shipping. I'd like to see that Histogram


Keep in mind, posting updates to the dashboard can be delayed so your submission may have gone into grading several days before it was logged as such on the dashboard and they may have only updated as they were printing labels or encapsulating.
Post 195 IP   flag post
Collector enaz13 private msg quote post Address this user
@Nuffsaid111 I'm just a couple weeks behind, woohoo I'm getting so close!
Post 196 IP   flag post
Collector Nuffsaid111 private msg quote post Address this user
These were actually my Baltimore Comic Con submissions that occurred in Sept. September.
Isn't September right around the corner?
Post 197 IP   flag post
Collector Naurd123 private msg quote post Address this user
I assume CBCS doen't attend all of these?


https://fancons.com/events/schedule.php?year=2019&type=comic&loc=us
Post 198 IP   flag post
COLLECTOR dielinfinite private msg quote post Address this user
@Naurd123 The list of future events CBCS is attending is on this page. Though I would assume most of these events are/will be cancelled or postponed
Post 199 IP   flag post
Collector agamoto private msg quote post Address this user
My god, I was planning on having CBCS press/grade another batch of 50 books for me as I've had three pressers in a row damage my books and I'm getting sick of it. Is it seriously a 8 month backlog to send through pressing?
Post 200 IP   flag post
Collector enaz13 private msg quote post Address this user
Quote:
Originally Posted by agamoto
My god, I was planning on having CBCS press/grade another batch of 50 books for me as I've had three pressers in a row damage my books and I'm getting sick of it. Is it seriously a 8 month backlog to send through pressing?
Well you do have to subtract the time the offices were closed because of covid; and also consider they moved pressing which is supposed to have helped TAT. So if you send in comics soon it is likely not going to be that long.
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Collector xkonk private msg quote post Address this user
You can also add fast press, although that might be pricey with 50 books.
Post 202 IP   flag post
Collector Bobsaget private msg quote post Address this user
I sent in books at a con July 2020. How long should it take to be received in the dashboard? And if it's 8 months now for pressing how much can be shaved off since this is a new submission? I realize the second question may not be answerable.
Post 203 IP   flag post
Collector flanders private msg quote post Address this user
@Bobsaget I've never submitted at a con but my books were delivered by Fedex to CBCS on Tuesday and they were marked in the system as received by the end of the business day Thursday. I don't think there's been an official update to the pressing turnaround times.
Post 204 IP   flag post
COLLECTOR dielinfinite private msg quote post Address this user
@enaz13 Pressing never shut down due to Covid so they only closed briefly during the move.

@agamoto People are waiting closer to 10 months (they are currently on books received October/November of last year). I would not recommend sending books in to CBCS pressing at this time. They are taking steps to improve and hopefully get turnaround times down to a reasonable level in about two months. I suggest waiting until then to see if turnaround times improve.

@Bobsaget Submissions received at a convention could take a week or more to appear on your dashboard depending on how busy they are. Regardless of when they appear however, for purposes of calculating your turnaround time they are backdated to the Wednesday after the end of the convention.

I wouldn’t count on “new submissions” being much quicker in regards to pressing. As I mentioned above, they are currently on books from October/November so there are a lot of people still ahead of you.
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