Not a CBCS member yet? Join now »
CBCS Comics
Not a CBCS member yet? Join now »

IMPORTANT CBCS UPDATE - (PLEASE READ!) MARCH 23rd 2020!!11520

Collector sportshort private msg quote post Address this user
I got this email from CBCS in response to a question I had. I asked " will CBCS be extending their 5 dollar off VSP March special through April? below is their response.


Post 26 IP   flag post
TRA LA LA esaravo private msg quote post Address this user
@sportshort - Thanks, but it's still confusing because it contradicts the CBCS home page that says NOT to send in anything for now.
Post 27 IP   flag post
Collector sportshort private msg quote post Address this user
Quote:
Originally Posted by esaravo
@sportshort - Thanks, but it's still confusing because it contradicts the CBCS home page that says NOT to send in anything for now.


you're right but this came well after the announcement was made on the 23rd so I must assume that the email I just received must be correct. Unless cbcs is completely disorganized which at this point I don't believe but we we'll find out.
Post 28 IP   flag post
Collector xkonk private msg quote post Address this user
They might have someone there to get things that were already on the way but don't want to say they're open and have people sending stuff that just sits while they can't actually work.
Post 29 IP   flag post
Collector sportshort private msg quote post Address this user
but the email states that "...you can send your books in!" without any exceptions listed. which to me means anytime, since they have a logistics person there monday through friday. the statement does not seem ambiguous.
Post 30 IP   flag post


Collector BrashSmurf private msg quote post Address this user
i would like to know if people who got the shipping update on their books on the 23rd actually had their books shipped
Post 31 IP   flag post
CBCS Darryl_H private msg quote post Address this user
We are asking if at all possible to hold off sending submissions until we are back to full operations.

That said, we know not everyone will get the message so we are trying to have someone in place to accept any books shipping to Dallas, but again ask for you to hold off until we are cleared to reopen.
Post 32 IP   flag post
Collector KatKomics private msg quote post Address this user
Wait!!! you guys don't have a Quasi Moto or Phantom of the Opera type guy who just lives hidden at the offices to press and grade and plot and scheme???
Post 33 IP   flag post
CBCS Darryl_H private msg quote post Address this user
@KatKomics He just plots and Schemes......
Post 34 IP   flag post
Collector sportshort private msg quote post Address this user
Quote:
Originally Posted by Darryl_H
We are asking if at all possible to hold off sending submissions until we are back to full operations.

That said, we know not everyone will get the message so we are trying to have someone in place to accept any books shipping to Dallas, but again ask for you to hold off until we are cleared to reopen.


This makes sense, thanks Darryl.
Post 35 IP   flag post
CBCS Darryl_H private msg quote post Address this user
Quote:
Originally Posted by BrashSmurf
i would like to know if people who got the shipping update on their books on the 23rd actually had their books shipped


Did you get a tracking number?
PM me the invoice and I will verify for you the current status
Post 36 IP   flag post
Collector moodswing private msg quote post Address this user
Is CBCS open again? I am getting conflicting news. I just got an email about signings.
Post 37 IP   flag post
Collector KatKomics private msg quote post Address this user
@moodswing I got the same e-mail.
Thinking it was a timed release that didn't get cancelled?? Hopefully one of our helpful overlords (moderators) will confirm!!
Post 38 IP   flag post
CBCS Darryl_H private msg quote post Address this user
CBCS is not open, and this is a mail-in signing that we have put together for you guys since all the shows have been canceled, or postponed.
Post 39 IP   flag post
Collector xkonk private msg quote post Address this user
Why does the email say that the aim is to have books shipped out by the end of June if CBCS is not open and doesn't know when it will be open again?
Post 40 IP   flag post
Collector TimBildhauser private msg quote post Address this user
Any questions about the signing should be directed to Matt Edwards at medwards@cbcscomics.com
Post 41 IP   flag post
Collector nic8612 private msg quote post Address this user
Or we can have an open discussion right here about why you guys think it's a good idea to promote this and keep accepting books from people when you have zero clue when you'll be open again. ESPECIALLY when you have a backlog of grading that stretches months out. I'm still waiting for a freaking book from August 2019
Post 42 IP   flag post
Collector Nuffsaid111 private msg quote post Address this user
Jeez .... there's being critical and then there's ..... this
Post 43 IP   flag post
Collector TimBildhauser private msg quote post Address this user
Quote:
Originally Posted by nic8612
Or we can have an open discussion right here about why you guys think it's a good idea to promote this and keep accepting books from people when you have zero clue when you'll be open again. ESPECIALLY when you have a backlog of grading that stretches months out. I'm still waiting for a freaking book from August 2019
The signings are taking place throughout the month of May and possibly into the first week of June. They most likely won't get to Dallas until the 2nd or 3rd week of June.
Post 44 IP   flag post
Collector xkonk private msg quote post Address this user
No, I think that's pretty fair.

Worst case scenario: CBCS can't open when they expect and not only are all the existing submissions still sitting around, but now submissions from special signings are sitting around.

Best case scenario: CBCS opens when they expect to and it looks like they're pushing through special submissions as fast/faster than books that were there before the shutdown.

I think having signings and bringing money in for creators is great, but attaching it to grading with any kind of a date is a mistake (I understand that the email says there is no TAT, but then it says they're aiming for June 30, so....).

Other options:
Just host a signing and ship books back to people.

Host the signing and ship books back with a coupon to have that book signed by that creator graded later at the witnessed price even though it will be a verified slab.

Host the signing and keep the books for witnesses grading but don't attach any kind of expectations whatsoever to when they're coming back.

Just stay closed and stop giving people reasons to send books when it's just going to add to an existing backlog.
Post 45 IP   flag post
Collector TimBildhauser private msg quote post Address this user
Quote:
Originally Posted by xkonk
Just stay closed and stop giving people reasons to send books when it's just going to add to an existing backlog.
The only backlog we're currently experiencing is with pressing.
Post 46 IP   flag post
Collector nic8612 private msg quote post Address this user
Quote:
Originally Posted by TimBildhauser
no backlog


Oh, really?

So there are currently zero ungraded/unshipped books sitting at the office right now?
Post 47 IP   flag post
Collector nic8612 private msg quote post Address this user
Quote:
Originally Posted by xkonk
No, I think that's pretty fair.


Thank you.

A lot of us still remember the great delay debacle from when they moved their office to Dallas, which was self-induced. It was 100% because of poor planning.

Asking people to mail books in to you when you are closed indefinitely just seems to be asking for trouble.
Post 48 IP   flag post
Collector Masochism private msg quote post Address this user
Quote:
Originally Posted by Darryl_H
CBCS is not open, and this is a mail-in signing that we have put together for you guys since all the shows have been canceled, or postponed.


@Cool_Fool This is what I am referring to.
Post 49 IP   flag post
Collector xkonk private msg quote post Address this user
@TimBildhauser if CBCS closed on the 23rd, you're backlogged about two weeks. Completely understandably, but still backlogged. No need to compound it as far as I'm concerned.
Post 50 IP   flag post
Collector TimBildhauser private msg quote post Address this user
@xkonk Would you rather we not have work to do once we're able to resume operations? TAT has been at 5 weeks (less in some instances) for quite some time now. Whatever shows up during the time that we're shut down isn't likely to affect that.
Post 51 IP   flag post
CBCS Darryl_H private msg quote post Address this user
Current turn around is (was) 5 weeks or less for all regular submissions.

Currently CBCS is NOT at full operation, so if your books are in shipping or any other stage this will delay their progress.

While we are not at full operation, we are currently accepting submissions. At first we asked you to hold off, but with so many customers and submitters it was not realistic and we did not want your books being sent back undelivered.

That said once we are back at full operations we have plans in place to make sure that all those books we have in house are shipped and that we are back to the 5 week or less turn around for these regular non pressing submissions.

Pressing is of course moving to Dallas, and once we get back to 100% our goal is to get pressing to a much more respectable turn around time, and we will!
Post 52 IP   flag post
Collector fivestar private msg quote post Address this user
Quote:
Originally Posted by Darryl_H
That said once we are back at full operations we have plans in place to make sure that all those books we have in house are shipped and that we are back to the 5 week or less turn around for these regular non pressing submissions.


Thanks for the update, Darryl! PM'd you with a question btw
Post 53 IP   flag post
Collector xkonk private msg quote post Address this user
@TimBildhauser @Darryl_H Can you tell us how many people are working together at the office? At least three graders, right? Plus someone to help bring in the packages that are still coming, data entry people...? How is everyone maintaining their health and not getting each other sick?

@TimBildhauser unless I have a fundamental misunderstanding of how the TAT works, you probably have about a month of work to do, excluding pressing, at any time. Right? That's why the TAT is about 5 weeks? So presumably you had about a month of work to do when you shut down, and it'll still be there when you get back. If the option is to have a slow period when you start back up or to threaten the lives of employees, I would rather you have a slow period.
Post 54 IP   flag post
Collector TimBildhauser private msg quote post Address this user
@xkonk No one is working in order entry, grading or production right now.

The volume of what's in-house to be graded varies considerably. There's no rhyme or reason to it. At times we might have 4 weeks, 6 months or 8 days worth of work. It changes from day to day, sometimes drastically. Also, take into consideration that, with a lot of people not working, it's not like we're receiving 1,000 books a day in the mail. The longer this situation drags on what comes in could potentially decrease being that people will have much greater concerns than getting comics graded.
Post 55 IP   flag post
318410 101 30
Log in or sign up to compose a reply.