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Would you buy from a seller who gave this reply?11359

Collector etapi65 private msg quote post Address this user
don't buy. Sellers have up to 12 images free (maybe it's 11? It's enough). Even when I sell graded books I take close-ups of all 4 corners, front and back. The full front, the full back and the label. People probably don't give two craps about the corners with something in a 9.8 case, but why wouldn't you provide as much information as possible for something you would like to sell.

I guess I understand their response. But then, they're probably not particularly motivated to sell.
Post 26 IP   flag post
Masculinity takes a holiday. EbayMafia private msg quote post Address this user
Quote:
Originally Posted by chester15
About the rudest thing you can do on eBay is ignore someone's question or request - like it's beneath you.


I hope it's OK for me to ignore this one: "whats ur lowest price for this book I will send paypal today." (Best Offer option not offered). Or this one: "will u take $125 for this" ($220 book, best offer option not offered).
Post 27 IP   flag post
Collector andy49 private msg quote post Address this user
I've had some pretty good luck making offers on ebay listings without the "best offer" option

some sellers will actually negotiate with you
Post 28 IP   flag post
I’m Kinda Married To A Celebrity. 00slim private msg quote post Address this user
Quote:
Originally Posted by EbaySeller
Quote:
Originally Posted by chester15
About the rudest thing you can do on eBay is ignore someone's question or request - like it's beneath you.


I hope it's OK for me to ignore this one: "whats ur lowest price for this book I will send paypal today." (Best Offer option not offered). Or this one: "will u take $125 for this" ($220 book, best offer option not offered).


I understand the impulse to ignore a message, but I always respond.

"whats ur lowest price for this book I will send paypal today." (Best Offer option not offered).

I’d say something like “I’d do [whatever is 10% below my asking price] with the fees involved,?thats the best I can do”.

“will u take $125 for this" ($220 book, best offer option not offered).

Would get something like “I appreciate your offer, but I really couldn’t go that low. I’d do [slightly discountEd price]”.
Post 29 IP   flag post
Masculinity takes a holiday. EbayMafia private msg quote post Address this user
Quote:
Originally Posted by andy49
I've had some pretty good luck making offers on ebay listings without the "best offer" option

some sellers will actually negotiate with you


I have also, but I engage them in a humble and respectful manner, acknowledging that they were not soliciting offers. I imagine the same as you would. And I respond to those type of requests as well. It's the single sentence abbreviated messages that I have found fruitless. Twice I've been ghosted after ultimately agreeing to sell to these types of offers. I'm also uncomfortable engaging with an overly aggressive negotiator, the negotiation sometimes continues well after you believe an agreement was reached. Sometimes I worry that the very aggressive buyers (usually flippers) could just smash a slab and claim damage if they wanted to send it back or ask for further discount.
Post 30 IP   flag post


I'm a #2. BigRedOne1944 private msg quote post Address this user
Quote:
Originally Posted by 00slim
Quote:
Originally Posted by EbaySeller
Quote:
Originally Posted by chester15
About the rudest thing you can do on eBay is ignore someone's question or request - like it's beneath you.


I hope it's OK for me to ignore this one: "whats ur lowest price for this book I will send paypal today." (Best Offer option not offered). Or this one: "will u take $125 for this" ($220 book, best offer option not offered).


I understand the impulse to ignore a message, but I always respond.

"whats ur lowest price for this book I will send paypal today." (Best Offer option not offered).

I’d say something like “I’d do [whatever is 10% below my asking price] with the fees involved,?thats the best I can do”.

“will u take $125 for this" ($220 book, best offer option not offered).

Would get something like “I appreciate your offer, but I really couldn’t go that low. I’d do [slightly discountEd price]”.




@00slim: I absolutely agree with you and applaud you for taking the professional approach. I never ignore ANY offer or request for additional Information or Photos. Books are only worth what someone is willing to pay for them. It is my job as the seller to provide as much detail and information as possible. I never understood the complaint's of "Low Ball" offers. Ive made many a sales and deals that started as "Low Ball" offers. Any that didn't work out it was really no problem in staying professional. Thank them for their offer and move on.
Post 31 IP   flag post
Rock, Paper, Scissors, Lizard, Spock Tedsaid private msg quote post Address this user
Quote:
Originally Posted by EbaySeller
Quote:
Originally Posted by chester15
About the rudest thing you can do on eBay is ignore someone's question or request - like it's beneath you.


I hope it's OK for me to ignore this one: "whats ur lowest price for this book I will send paypal today." (Best Offer option not offered). Or this one: "will u take $125 for this" ($220 book, best offer option not offered).

Heh ... reminds me of this:


Post 32 IP   flag post
Collector poka private msg quote post Address this user
Quote:
Originally Posted by chester15
About the rudest thing you can do on eBay is ignore someone's question or request - like it's beneath you.

On a different point....@00slim I don't think you can block a seller, only bidders (blocked bidder list). If you can block sellers, please post how to do that, because I have a few I'd like to block (or worse).


Bit complicated but under advanced search there is an exclude function.


Post 33 IP   flag post
It's like the Roach Motel for comic collectors. chester15 private msg quote post Address this user
Quote:
Originally Posted by 00slim
Quote:
Originally Posted by EbaySeller
Quote:
Originally Posted by chester15
About the rudest thing you can do on eBay is ignore someone's question or request - like it's beneath you.


I hope it's OK for me to ignore this one: "whats ur lowest price for this book I will send paypal today." (Best Offer option not offered). Or this one: "will u take $125 for this" ($220 book, best offer option not offered).


I understand the impulse to ignore a message, but I always respond.

"whats ur lowest price for this book I will send paypal today." (Best Offer option not offered).

I’d say something like “I’d do [whatever is 10% below my asking price] with the fees involved,?thats the best I can do”.

“will u take $125 for this" ($220 book, best offer option not offered).

Would get something like “I appreciate your offer, but I really couldn’t go that low. I’d do [slightly discountEd price]”.


@00slim Totally agree with you and @BigRedOne1944. Not a big deal to just answer the message. If you ignore it, the buyer has no idea if it even got to you. Anyone who has ignored me will never see a dollar of MY money.

As we go through life, we meet all types of people. We find some we can understand, get along with, see eye to eye, have common ground with. Then there are others who are abrasive, short tempered, ignorant, rude, etc. Once we identify them, we steer clear. Unfortunately, no one is wearing a name tag that depicts their personality or character. We have to go through the process of weeding them out.

Life on eBay is the same. There are people who don't know the first thing about customer service, or even that the customer is always right, even when they are wrong. Just because you sell goods doesn't make you a good businessperson. Maybe a result of people trying to run businesses who were never trained. More common now than ever before.
Post 34 IP   flag post
I'm a #2. BigRedOne1944 private msg quote post Address this user
Quote:
Originally Posted by GanaSoth
Just buy it. Then return it if its not to your liking, then hit him with a negative feedback. This way he cant fall back on the BS "I got 100% positive feedback rating" and he can no longer be a lazy @$shole.

Plus, you can always tell FeeBay to read the messages between you and the seller, cause you asked for more pictures and he declined.



Why would anybody intentionally do this? If you think the seller is lazy and you disagree with his policy MOVE ON! There is nothing to be gained here.

The seller does not owe you anything more and Ebay does NOT have any rule saying his owes you more pictures.

Yet you want to go out of your way to engage him in order to ding his feedback out of spite?

Ebay DOES have a serious policy about that kind of practice, and it actually makes you more of a problem than the seller IMHO.
Post 35 IP   flag post
It's like the Roach Motel for comic collectors. chester15 private msg quote post Address this user
@poka Thanks for reminding me about that Exclude feature. It's too bad that you can't have a Blocked Seller List, the same way you have the BBL. You have to set the Exclude each time. But I have some searches I run repeatedly, so I should set those up to skip over some sellers I would hate to even accidentally purchase from again. You would think you would remember, but sometimes after a few years and so many usernames going by, you can lose track. It also isn't helpful that people change their identity, so the block or exclusion doesn't work after that.
Post 36 IP   flag post
Masculinity takes a holiday. EbayMafia private msg quote post Address this user
Quote:
Originally Posted by chester15
But I have some searches I run repeatedly, so I should set those up to skip over some sellers I would hate to even accidentally purchase from again


I just save the bad sellers in my Favorite sellers list and put a note like "scammer", or "bad grader". Kind of counter-intuitive but it helps the memory when I see a name that raises a red flag.
Post 37 IP   flag post
Collector poka private msg quote post Address this user
@chester15 as @ebaySeller mentioned - you could set them up as favorite sellers
Post 38 IP   flag post
"Forum Overlord" bah ha ha ha... JustThatGuy private msg quote post Address this user
He sounded like an ahole I have dealt with in the past. Move on to a nicer seller like me.
Post 39 IP   flag post
Collector classicaaron private msg quote post Address this user
I wouldn't buy from them but on the other hand as a seller I also get the response because everytime someone has questioned a book prior to bidding they have been a major problem. their expectations are always unrealistic and no matter what will have some kind of issue with the book. its just easier to deal with someone who accepts it as is then deal with someone you will have to refund. so its easy you don't like it don't bid which is his response. he will sell the item to someone who doesn't particularly care and he wont have the worries.
Post 40 IP   flag post
I’m Kinda Married To A Celebrity. 00slim private msg quote post Address this user
The issue is, @moodswing requested additional pics in order to make an informed purchase.

Without the additional pics, he may have felt the book was misrepresented once he had it in-hand.

By providing additional pics, the seller may have lost out on an initial sale, but he also would have avoided the headache of a possible return.

People occasionally pass on an item after seeing extra pics. However, they’re also more likely to keep an eye on your future items if you fulfill their requests.
Post 41 IP   flag post
It's like the Roach Motel for comic collectors. chester15 private msg quote post Address this user
People forget that buying online is not the same as buying in person. The prospective buyer can't hold the item, look it over, feel the heft and integrity of it, check for hidden damage, examine it from every angle, like you can in a store. Due to camera and monitor differences, it may not even be the same color as what they are looking at. The buyer relies on the seller to "portray" the item as accurately as possible in his/her place. As in "Here's what I am selling, and here is what I see that is great about it AND what I see is wrong with it." It should be an honest representation.

From what I see in most listings, the buyer doesn't even get the whole story, just the abridged version at best. It's second hand, bias information, since it is the seller's opinion, and we all know there are 2 sides to every story. I guess a buyer is supposed to be ok with a lack of specifics, minimal photos, blurry photos, missing photos, cut off photos, an abrupt or missing written description (you are getting what is shown in the photo). Basically the seller is flashing it in front of the buyer and saying "You want this or not?"
Post 42 IP   flag post
Masculinity takes a holiday. EbayMafia private msg quote post Address this user
I like this thread, even though I'm taking a bit of a beating for my decisions. It's OK though, I know that ultimately we all have to pilot our own ship. Based on comments here I'm considering doing things differently. I know that I'm not going to bust out the camera and take more pictures (again, I only sell professionally graded comics online), but maybe I can respond something like, "sorry, I fired the photographer, you have to go by the grade). I did get one yesterday "is this your lowest price", I responded "yes thanks, I'm not even sure why I'm selling it". Maybe something polite but not encouraging further negotiations is in order. I might push the limits a bit and try "yes but there's a very similar copy cheaper on CBCS forum".
I've been selling all my adult life. I don't want to over-state it but I've traveled the country doing sales training and consulting to small business owners (as part of a retail franchise). When I was younger I had more hard-an-fast rules that I thought businesses should live by. One franchisee taught me that the only rule that matters is "don't run out of money". Now at 50, I rely more on instincts and experiences to recognize the difference between "serious and curious" and also I've learned that there are some people in the industry (we call them flippers) that I don't want to encourage with extended conversation. In my professional life I deal mostly with baby-boomers with grown kids, older than me and more established with more assets than me. They are a pretty easy target audience to sell to. This industry is a little different. I've run into several "customers" who will disappoint you if you show them too much respect. People who will get angry and insult or threaten you when you don't comply with their requests. So I guess that's why I've tended towards the approach of not even engaging in conversations that don't start on a professional or serious level. I guess that's also why I only sell 3rd party graded books, because I don't want these fairly insignificant transactions to result in situations that raise my blood pressure.
Post 43 IP   flag post
Ima gonna steal this and look for some occasion to use it! IronMan private msg quote post Address this user
No, I would not buy from this seller

"High Grade" is VF range and better.

A 100% seller rating on eBay is achieved by shipping promptly and taking returns easily. Kellyssuperheroes on eBay has a 100% rating. This is Daniel Dupcak aka Robojo aka one of the most notorious sellers in the business. So 100% seller rating doesn't mean you grade well or your signatures are authentic or anything EXCEPT you ship promptly and make returns easy.
Post 44 IP   flag post
It's like the Roach Motel for comic collectors. chester15 private msg quote post Address this user
@IronMan That definition of a 100% seller rating is inaccurate. If you get any negative feedback, for whatever reason, your rating is going down. And staying down for an entire review period, which can be 12 months, since that is how long it can take for that wound to heal.

You can get a negative feedback for a lot of reasons - sending a piece of junk or broken item, omitting important factors such as hidden damage, stains, or foul odors, counterfeit item, poor communication, rude conduct, etc. If you find a way to legitimately tick the buyer off, you'll get negged, and may deserve to. So if you ship promptly and make returns easy, but screw up in any number of possible ways, you are not going to stay at 100%.
Post 45 IP   flag post
Masculinity takes a holiday. EbayMafia private msg quote post Address this user
Quote:
Originally Posted by chester15
So if you ship promptly and make returns easy, but screw up in any number of possible ways, you are not going to stay at 100%.


For those who sellers who incur a lot of returns I always assumed that asking for a positive feedback was part of making the return easy. I figure most buyers are just so happy to get their money back without argument that they will write whatever the seller asks them to write...in order to avoid conflict or delay in getting their refund.
Post 46 IP   flag post
Collector poka private msg quote post Address this user
Quote:
Originally Posted by EbaySeller
Quote:
Originally Posted by chester15
So if you ship promptly and make returns easy, but screw up in any number of possible ways, you are not going to stay at 100%.


For those who sellers who incur a lot of returns I always assumed that asking for a positive feedback was part of making the return easy. I figure most buyers are just so happy to get their money back without argument that they will write whatever the seller asks them to write...in order to avoid conflict or delay in getting their refund.


eBay does not permit a seller to ask for a positive feedback. Your account can be suspended for doing so.

Only thing you are allowed to do is to ask for a feedback.
Post 47 IP   flag post
Beaten by boat oars Studley_Dudley private msg quote post Address this user
Quote:
Originally Posted by moodswing
Seller has only 1 total pic of just the cover of the comic. Condition in the title says nm/m. I obviously request more pics because I think I see several spine tics and the seller just provided the 1 individual cover pic.

The seller's reply to my request of additional pictures. "I don't. Book is solid. Pics are of item. If in question then don't recommend bidding. I have 100% rating. And post as accurate a description and never a specific grade for reasons. If don't seem like a book you're interested in then positive others on ebay may more to your liking".

Description states grade of book is estimated to be in high grade. Is there a universal definition of high grade?

So the seller basically said he doesn't want my money. This can't be a good way to do business. Am I missing something here?


I can say that I would not. At a minimum, I scan the front and back covers for raw books for any prospective buyer to look at. If there are flaws that don't show up or show up well in the scans, I will also list those in the description. If a buyer asks for more pictures, I have zero problem taking some more pictures from different angles to let them know. My listing price doesn't matter to me in terms of being able to provide service. If those few pictures help a buyer decide that they would like to purchase the item, then that's great.

As far as the people who come at me with lowball offers, especially if I'm not fielding offers for an item, I just politely decline the offer and state that I'm not accepting offers. I set the auto-accept/reject option for anything I am fielding offers on. If buyers become persistent and keep messaging me, then I do consider blocking them. It rarely comes to that, but it does happen from time to time. I keep my block list up to date with CGC's ebay list.
Post 48 IP   flag post
Collector moodswing private msg quote post Address this user
@EbaySeller

As a jaded buyer more times than I can remember, I have been told to make sure before you bid, ask for additional pictures. Apparently asking for additional pictures or actually taking 30 seconds to look the book over for defects is too much for some sellers. If you are asking NM prices for a comic, I want to make sure I get what I paid for. Seems like a lot of sellers just want to throw one picture up and hope they find a buyer who is clueless about comic condition and how it affects the value. Sometimes getting people to buy your funny book for a lot of money takes a little more work.

Lately, I have found even buying cgc graded books, I still have to look at the pictures. I have come across a lot of 9.6s that should not have been given that grade. Buy the book not the grade.

Obviously, I decided not to buy from this seller. I am sure there are plenty of sellers who actually want my money.
Post 49 IP   flag post
Masculinity takes a holiday. EbayMafia private msg quote post Address this user
Quote:
Originally Posted by moodswing
As a jaded buyer more times than I can remember, I have been told to make sure before you bid, ask for additional pictures.

@moodswing I totally understand for raw books claiming high grades. If someone is selling raw books and claiming high grades I wouldn't even give them a second look if they posted anything less than a fairly high-resolution scan. That's pretty much a pre-requisite in modern times. The one exception might be a large lot of books with insignificant individual value.
Post 50 IP   flag post
It's like the Roach Motel for comic collectors. chester15 private msg quote post Address this user
Here's a perfect example of the point I was trying to make earlier. clickable text The book is advertised as "New" and "still in shrink-wrap". So do you want it or not?

On the plus side, it is new, and it is still wrapped. Then there's the other side of the coin (NOT mentioned). In the photos, you can see that the bottom right front corner has been hit. There is a scrunch in the jacket near the letter "A" in All Star. Not ONE of the 3 photos show the book in it's entirety - all cut off to some degree, and 1 of the 3 blurry. How hard is it to aim the camera or phone properly? If you can't do that simple thing, how would I trust you to ship it properly? Looks like you just want to get the money and get out of Dodge.

And you don't want to speak up and tell me what is WRONG with the book, just what's right with it. Are you afraid to list the defects, that no one will buy it? Well, maybe no one SHOULD buy it if it has hidden, semi-hidden, or unreported damage. just tell the truth, the WHOLE story. Let people make an honest judgement. Is it so hard to just do it right?? Oh, and Seller Does Not Accept Returns. A real confidence booster there.

As this thread started....maybe I should ask for more photos????
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