Not a CBCS member yet? Join now »
CBCS Comics
Not a CBCS member yet? Join now »
Questions

Slow shipping from Comic Mint?10058

If the viagra is working you should be well over a 9.8. xkonk private msg quote post Address this user
I made my first order from Comic Mint recently. It said that they ship within 7 days of the release date, which has passed now without any shipping notification. Should I be worried? Are they usually a little slow?
Post 1 IP   flag post
Collector comicsforme private msg quote post Address this user
This is the first for me to.I have a few i would like to send of to NYCC.
Post 2 IP   flag post
Collector vacaboca private msg quote post Address this user
I've ordered from them a fair amount, but generally ignore the shipping time - stuff just shows up and surprises me The packaging quality is excellent.
Post 3 IP   flag post
Collector SpiderTim private msg quote post Address this user
what did you order? Some comics have printing defects and have to be reprinted before shipping.
Post 4 IP   flag post
Collector Drogio private msg quote post Address this user
Never had an issue with them...give it a few more days but I will say they have been great in their response to emails, unlike most online stores. So email them If you’re worried.
Post 5 IP   flag post
If the viagra is working you should be well over a 9.8. xkonk private msg quote post Address this user
They just had a Web of Black Widow variant. I got the regular trade cover, nothing fancy, so I thought it would be available on release day, which was the 4th.
Post 6 IP   flag post
Collector TCM private msg quote post Address this user
Hi!

Thx for placing an order with us!
We will have information regarding black widow by Monday.

Thank you for your patience!!

Steven
Post 7 IP   flag post
Rock, Paper, Scissors, Lizard, Spock Tedsaid private msg quote post Address this user
Quote:
Originally Posted by xkonk
I made my first order from Comic Mint recently. It said that they ship within 7 days of the release date, which has passed now without any shipping notification. Should I be worried? Are they usually a little slow?

No, no need to worry. The Comic Mint is great, but they've been VERY busy lately. Just hired on a few more people to meet all the shipping needs. Also, their packaging protection method is fantastic. (You should see how they send graded comics. It's insane the amount of bubble wrap.)
Post 8 IP   flag post
Collector Drogio private msg quote post Address this user
Quote:
Originally Posted by TCM
Hi!

Thx for placing an order with us!
We will have information regarding black widow by Monday.

Thank you for your patience!!

Steven
.

I forgot they sometimes chime in here as well. 😁

Always good to see a shop that checks out the forums here every so often!
Post 9 IP   flag post
I hear their hourly rate is outrageous! sportshort private msg quote post Address this user
Quote:
Originally Posted by Drogio
Quote:
Originally Posted by TCM
Hi!

Thx for placing an order with us!
We will have information regarding black widow by Monday.

Thank you for your patience!!

Steven
.

I forgot they sometimes chime in here as well. 😁

Always good to see a shop that checks out the forums here every so often!


Color me Amazed!
Post 10 IP   flag post
Moderator Jesse_O private msg quote post Address this user
Quote:
Originally Posted by sportshort
Quote:
Originally Posted by Drogio
Quote:
Originally Posted by TCM
Hi!

Thx for placing an order with us!
We will have information regarding black widow by Monday.

Thank you for your patience!!

Steven
.

I forgot they sometimes chime in here as well. 😁

Always good to see a shop that checks out the forums here every so often!


Color me Amazed!


I'm not too surprised with this. Steven is a class act kind of guy. He truly does care about his customers and the hobby as a whole. He may get overwhelmed at times, but I gotta give him credit. He's on top of things a lot better than I would be!!
Post 11 IP   flag post
If the viagra is working you should be well over a 9.8. xkonk private msg quote post Address this user
Happy to hear all the good impressions, but it's kind of a long wait with no explanation.
Post 12 IP   flag post
COLLECTOR JLS_Comics private msg quote post Address this user
I have always had a good experience with The Comic Mint
Post 13 IP   flag post
Forum Crier OGJackster private msg quote post Address this user
Got this in an email this morning...

Shipping updates

First of all I wanted to reach out and personally thank our customers for your extraordinary support over the past year. We have been extremely fortunate to have your business, and are excited to be on pace for a record year.

Your purchases have allowed us to make sustained charitable contributions to worthy organizations, including most recently the Salvation Army, who are currently engaged in relief efforts for those affected by hurricane Dorian.

In addition I am excited to tell you that we are preparing to move to a 2800 square-foot facility to better serve our customers. We have also added three additional staff members over the past several months in order to ensure that your orders go out in a timely manner.

I am writing to you today because the growth in our business, coupled with many projects arriving at the same time, has led to a slight delay in our anticipated shipping times. Typically our pre-order items ship within seven business days. Currently we are tracking up to roughly 12 business days. I appreciate that many new customers have recently given us a try, and I apologize that your first experience with us has coincided with slightly longer wait times for your items.

I am extremely proud of how our staff has handled your orders and we are actively taking steps to reduce our shipping times to you. Please note we are a customer centric company and greatly appreciate your business and support.

If you do have any questions please do not hesitate to reach out to us at customerservice@thecomicmint.com.

Thank you!

Steven Finkel
Post 14 IP   flag post
The Fifth Golden Girl sborock private msg quote post Address this user
Classy email. Steven is a great guy and what he does for charities is fantastic!
Post 15 IP   flag post
If the viagra is working you should be well over a 9.8. xkonk private msg quote post Address this user
I got that email too. Maybe it's residual saltiness from CBCS pressing being so slow out of nowhere, but I wish companies would be upfront instead of apologizing afterward. I don't mind a wait if I know a wait is coming.
Post 16 IP   flag post
If the viagra is working you should be well over a 9.8. xkonk private msg quote post Address this user
Got an email that my order is shipping... shortly. It'll be a month after I paid for it. Granted the comic wasn't available then; it'll only be three weeks since then.
Post 17 IP   flag post
I hear their hourly rate is outrageous! sportshort private msg quote post Address this user
Quote:
Originally Posted by xkonk
Got an email that my order is shipping... shortly. It'll be a month after I paid for it. Granted the comic wasn't available then; it'll only be three weeks since then.


still longer than I would've expected. You're right thought, as long as you know what to expect.
Post 18 IP   flag post
598093 18 18
This topic is archived. Start new topic?