CBCS Spiderman promo10021
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00slim private msg quote post Address this user | |
I also never received my $25 off for the survey, even after contacting Customer Service & being told it would be re-sent. | ||
Post 26 IP flag post |
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esaravo private msg quote post Address this user | |
I never received the survey, so I guess I'm not on the top tier list. | ||
Post 27 IP flag post |
![]() Rest in Peace |
Jesse_O private msg quote post Address this user | |
I've got a yahoo address and have not had any problem getting CBCS emails, until this one. It went to my spam folder. | ||
Post 28 IP flag post |
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OGJackster private msg quote post Address this user | |
Quote:Originally Posted by 00slim Me either. |
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Post 29 IP flag post |
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X51 private msg quote post Address this user | |
I don't like receiving unsolicited emails. I don't believe in a "push" system of marketing. The site should have an RSS feed for all promo specials and let people subscribe to the RSS feed. That way I can have my email program (Thunderbird) check the feed and grab all the updates like an email. The difference is, I can unsubscribe or re-subscribe as the whim entertains me. That way only the customers that are interested will get the announcements. I typically don't even read CBCS emails. Instant delete. An ad isn't going to "sell" me on anything. |
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Post 30 IP flag post |
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Bronte private msg quote post Address this user | |
@X51 I have never dealt with RSS feeds. I used to deal with email in my former life. People use email for everything. Instead of cloud shares, they will shove a 5 meg document into an email. Quite a few folks thought outlook's cancel send actually worked. Some folks feel AOL email is the best thing since sliced bread. My point is, people are accustomed to using emails. Just because a few users found ways to be more efficient, doesnt mean their way will get traction. |
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Post 31 IP flag post |
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CLT private msg quote post Address this user | |
Am I reading the fine print correctly...discount is for just one single spider-man book per submission? So I have 20 books I would like to get graded...I would have to submit 20 separate orders (20 different shipments) to get the discount for each book? | ||
Post 32 IP flag post |
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sportshort private msg quote post Address this user | |
Quote:Originally Posted by CLT it sure looks like the promo can be interpreted in just the way you have have interpreted it. I hope you're wrong and it's for all spider-man comics during the promo period. I would also like a clarification so that there are not the usual rude awakenings. |
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Post 33 IP flag post |
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flanders private msg quote post Address this user | |
That would be one spectacular promotion. | ||
Post 34 IP flag post |
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X51 private msg quote post Address this user | |
Quote:Originally Posted by Bronte You still get the message in your inbox. The difference is that your mail program (or feed reader) goes out and grabs the posted information (if you choose to do so) rather than the other person sending it to a thousand people who flag it as spam. RSS feeds are efficient and unobtrusive. Email solicitations contribute to the multi-billion dollar spam problem in the world. |
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Post 35 IP flag post |
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xkonk private msg quote post Address this user | |
Quote:Originally Posted by CLT I think it means you can only apply one code per submission. So you can't try to get double Spidey discounts, or combine Spidey with a 20% off deal that might happen to come up. But any one submission can have the discount on every Spidey book in the submission. |
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Post 36 IP flag post |
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Gamecube2482 private msg quote post Address this user | |
@Bronte Yea I saw that a few minutes after I posted the comment. I didn't scroll down enough on my phone. | ||
Post 37 IP flag post |
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VaComicsGuy private msg quote post Address this user | |
Quote:Originally Posted by CLT I could be wrong (wouldn't be the first time) but looking at the following, It seems to me that the offer is good for as many Spidey books as you want to submit, but you can't use any additional promotions. ![]() ![]() ![]() |
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Post 38 IP flag post |
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sborock private msg quote post Address this user | |
The promo is for ALL Spidey titles. | ||
Post 39 IP flag post |
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willieCPA4646 private msg quote post Address this user | |
I received the promotion via e-mail. | ||
Post 40 IP flag post |
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Siggy private msg quote post Address this user | |
Quote:Originally Posted by robertofredrico No, that takes too long, and there's a danger that would make the article too long to read. |
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Post 41 IP flag post |
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BigRedOne1944 private msg quote post Address this user | |
Quote:Originally Posted by OGJackster Why not just implement any specials right on the web site and the online submission form? Given the lack of customer service CBCS currently employs this has the makings of another confusing mess. |
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Post 42 IP flag post |
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EbayMafia private msg quote post Address this user | |
Quote:Originally Posted by BigRedOne1944 Definitely a "low-tech" way of doing things but I haven't had any problem using promo codes that were hand-written on the invoice after I printed it out. |
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Post 43 IP flag post |
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SpiderTim private msg quote post Address this user | |
Does the promo apply to dealer accounts too? | ||
Post 44 IP flag post |
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antoniofett private msg quote post Address this user | |
@Darryl_H I also do not receive emails. |
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Post 45 IP flag post |
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Darryl_H private msg quote post Address this user | |
Yes dealers are included as well in this promo. | ||
Post 46 IP flag post |
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BigRedOne1944 private msg quote post Address this user | |
Quote:Originally Posted by Darryl_H Darryl_H I guess it is encouraging to see somebody from CBCS trying to given some customer support. Exactly how are you affiliated with CBCS? Are you a paid employee? Do you work at any of their offices or just an online presence? Do you have access to any of the CBCS logistical data (where books are at in the grading or Shipping Process)? I guess what Im getting at is do you have any power to authorize any changes in the grading, quality control shipping or billing process? |
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Post 47 IP flag post |
![]() Rest in Peace |
Jesse_O private msg quote post Address this user | |
@BigRedOne1944 Since it may be a day or two, before @Darryl_H checks back in, I will let you know that he is a full time employee of CBCS who works at the Dallas headquarters. He is often sent out to cons to run the booth. I'm not really sure what his title or daily responsibilities are, I'll let him answer that, but I figured I'd let you know that much at least. | ||
Post 48 IP flag post |
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EbayMafia private msg quote post Address this user | |
Quote:Originally Posted by Jesse_O Looks like a very serious man, I'm guessing head of security. ![]() |
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Post 49 IP flag post |
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PhantomEwan private msg quote post Address this user | |
Not getting them either, if you are still counting | ||
Post 50 IP flag post |
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GAC private msg quote post Address this user | |
I did not receive the promo email as well. | ||
Post 51 IP flag post |
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Darryl_H private msg quote post Address this user | |
Quote:Originally Posted by BigRedOne1944 Thanks for the comments, and as Jesse said I am a full time CBCS employee and have been working with CBCS in one form or another since 2014. I worked in Florida for a spell then spent 4 years working shows before transferring to the Dallas location last year. I currently work shows, and during the week work in house with production among other things. We know we still have issues, and are working to correct these. You should be seeing a big improvement in customer service moving forward, be it in getting faster call backs, and quicker responses to your emails. The other issues (Quality, Billing) are also being addressed and worked on. We have a great team in place at CBCS, and plan to continue improving on every aspect of our service! If you have any more question, please let me know and I am always available if you guys need anything. |
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Post 52 IP flag post |
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Darryl_H private msg quote post Address this user | |
Quote:Originally Posted by EbaySeller I meant to smile :-) |
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Post 53 IP flag post |
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Darryl_H private msg quote post Address this user | |
Quote:Originally Posted by PhantomEwan I am, thanks for the feedback!! Anyone else? |
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Post 54 IP flag post |
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GAC private msg quote post Address this user | |
Quote:Originally Posted by Darryl_H me too! no promo email. |
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Post 55 IP flag post |
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