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Collector GAC private msg quote post Address this user
I did not receive the promo email as well.
Post 51 IP   flag post
CBCS Darryl_H private msg quote post Address this user
Quote:
Originally Posted by BigRedOne1944
Quote:
Originally Posted by Darryl_H
Yes dealers are included as well in this promo.


Darryl_H


I guess it is encouraging to see somebody from CBCS trying to given some customer support.

Exactly how are you affiliated with CBCS? Are you a paid employee? Do you work at any of their offices or just an online presence?

Do you have access to any of the CBCS logistical data (where books are at in the grading or Shipping Process)?

I guess what Im getting at is do you have any power to authorize any changes in the grading, quality control shipping or billing process?



Thanks for the comments, and as Jesse said I am a full time CBCS employee and have been working with CBCS in one form or another since 2014. I worked in Florida for a spell then spent 4 years working shows before transferring to the Dallas location last year.

I currently work shows, and during the week work in house with production among other things.

We know we still have issues, and are working to correct these.

You should be seeing a big improvement in customer service moving forward, be it in getting faster call backs, and quicker responses to your emails. The other issues (Quality, Billing)
are also being addressed and worked on.

We have a great team in place at CBCS, and plan to continue improving on every aspect of our service!


If you have any more question, please let me know and I am always available if you guys need anything.
Post 52 IP   flag post
CBCS Darryl_H private msg quote post Address this user
Quote:
Originally Posted by EbaySeller
Quote:
Originally Posted by Jesse_O
I'm not really sure what his title or daily responsibilities are, I'll let him answer that


Looks like a very serious man, I'm guessing head of security.



I meant to smile :-)
Post 53 IP   flag post
CBCS Darryl_H private msg quote post Address this user
Quote:
Originally Posted by PhantomEwan
Not getting them either, if you are still counting


I am, thanks for the feedback!!

Anyone else?
Post 54 IP   flag post
Collector GAC private msg quote post Address this user
Quote:
Originally Posted by Darryl_H
Quote:
Originally Posted by PhantomEwan
Not getting them either, if you are still counting


I am, thanks for the feedback!!

Anyone else?


me too! no promo email.
Post 55 IP   flag post


CBCS Darryl_H private msg quote post Address this user
To everyone not getting the promo emails, have you submitted books to CBCS for grading before? Or not yet?
Post 56 IP   flag post
Collector GAC private msg quote post Address this user
Quote:
Originally Posted by Darryl_H
To everyone not getting the promo emails, have you submitted books to CBCS for grading before? Or not yet?


yes, 4 times this year so far.
Post 57 IP   flag post
Collector 00slim private msg quote post Address this user
Quote:
Originally Posted by Darryl_H
To everyone not getting the promo emails, have you submitted books to CBCS for grading before? Or not yet?


Yes, not in the last year. Several times before that, though.
Post 58 IP   flag post
Collector GAC private msg quote post Address this user
Quote:
Originally Posted by GAC
Quote:
Originally Posted by Darryl_H
To everyone not getting the promo emails, have you submitted books to CBCS for grading before? Or not yet?


yes, 4 times this year so far.


@Darryl_H I'm in Canada if that matters.
Post 59 IP   flag post
Collector GAC private msg quote post Address this user
I JUST sent in two Amazing spider-mans' 129 and 50 too ☹
Post 60 IP   flag post
Collector xkonk private msg quote post Address this user
@Darryl_H I haven't gotten the email, and I have sent to CBCS before. It looks like my membership might have just expired... as a suggestion, it would be nice to be reminded to re-up.
Post 61 IP   flag post
Collector sportshort private msg quote post Address this user
Quote:
Originally Posted by Jesse_O
I've got a yahoo address and have not had any problem getting CBCS emails, until this one. It went to my spam folder.


I have a question, so the 30 dollars normally charged for pre-1975 (expanded) will be 21 dollars with this discount?
Post 62 IP   flag post
Moderator Jesse_O private msg quote post Address this user
Quote:
Originally Posted by sportshort
Quote:
Originally Posted by Jesse_O
I've got a yahoo address and have not had any problem getting CBCS emails, until this one. It went to my spam folder.


I have a question, so the 30 dollars normally charged for pre-1975 (expanded) will be 21 dollars with this discount?


Yes
Post 63 IP   flag post
Collector sportshort private msg quote post Address this user
Quote:
Originally Posted by Jesse_O
Quote:
Originally Posted by sportshort
Quote:
Originally Posted by Jesse_O
I've got a yahoo address and have not had any problem getting CBCS emails, until this one. It went to my spam folder.


I have a question, so the 30 dollars normally charged for pre-1975 (expanded) will be 21 dollars with this discount?


Yes


just wanted to make sure before i packaged/screwed anything up. Thanks!
Post 64 IP   flag post
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