Not a CBCS member yet? Join now »
CBCS Comics
Not a CBCS member yet? Join now »

Cannot enter VSP offer code9281

Collector no1lufcfan private msg quote post Address this user
Hi all

I am getting ready to send 3 books to CBCS for c & p and take up the $10 VSP offer
using offer code VSP0619.

However the payment form does not allow me to enter the offer code anywhere so is charging me full $25....what am I missing



Post 1 IP   flag post
Collector KCBatmanFan private msg quote post Address this user
I assume like with the CBCS ecoupons you just need to include a note with the shipment saying that you wish to use the offer code, and they will then refund that amount.

That's what they did for my 2 free 2 day moderns with my Bronze membership.
Post 2 IP   flag post
Collector no1lufcfan private msg quote post Address this user
Oh I see...I'm at the stage where I have entered my credit card details and about to hit payment so I perhaps wrongly assumed CBCS were taking the full amount showing.


In that case are you saying that CBCS do not charge my CC until the work is done and I have just read email again and says to write on offer code on submission form....duh!!!!
Post 3 IP   flag post
Collector KCBatmanFan private msg quote post Address this user
I don't recall if they don't charge the full amount, or refund the difference, but you should get the credit one way or the other as long as you include a note with the code and your desire to use it.
Post 4 IP   flag post
Collector furlo316 private msg quote post Address this user
I spoke to a rep for CBCS by phone, and he said that you pay the full amount up front, then they refund you the $10 per submission.
Post 5 IP   flag post
Collector no1lufcfan private msg quote post Address this user
Good man cheers 👍
Post 6 IP   flag post
Collector JohnRxB private msg quote post Address this user
so, CBCS is supposed to "call me back" (1:50pm PST).
I was told by Customer Service as long as the VSP Code Offer Books
are invoiced by the 14th, they will deduct the $10 per book discount.
Now, after calling CBCS at the 844#, the guy says that may not be the case.
He will "call me back". Meanwhile, my $120 savings for 12 books is in Question?

I waited almost a year, since joining your Forum,
reading all Your comments here on the Boards.
You almost all expressed negative comments about CBCS Customer Service.
Then, it seemed like things got better, so I gave them a try,
under the terms of the June, VSP Code Offer of $10 discount.
Now,
I don't know that I may have made a huge mistake in trusting CBCS's quality of service
...for over $800.

I'd appreciate your thoughts and feedback.
Post 7 IP   flag post
COLLECTOR dielinfinite private msg quote post Address this user
The books needed to be postmarked by the last day of the promotion, 6/18/19
Post 8 IP   flag post
CBCS Darryl_H private msg quote post Address this user
@JohnRxB when did you submit and do you have a invoice number?
Post 9 IP   flag post
CBCS Darryl_H private msg quote post Address this user
@JohnRxB also did you hand write the code on the submission form?
Post 10 IP   flag post
247852 10 10
Log in or sign up to compose a reply.
destitute