$25 coupon from CBCS8589
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poka private msg quote post Address this user | |
| well - there is a long-standing belief also applicable to florida that if you wish best grades then you get on-site grading done | ||
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OGJackster private msg quote post Address this user | |
| CGC grading scale was not as descriptive as CBCS... NM+ 9.6 A very well-preserved collectible with several minor manufacturing or handling defects. If that book was pressed it would get a 9.8. |
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| Post 77 • IP flag post | ||
 I’m sure whatever it was you got me was perfect.
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PhantomEwan private msg quote post Address this user | |
| probably, remember even without that crease it got a 9.6 so there are other issues with it, I don't remember off the top of my head but they seemed minor. | ||
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Mathyus_42 private msg quote post Address this user | |
| Has anyone heard back about this $25 yet? I know it might still be a little early, but you never know. | ||
| Post 79 • IP flag post | ||
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enaz13 private msg quote post Address this user | |
| Has anyone got there $25 voucher yet? It's been pass my 10 days from doing it and curious if it worked for anyone. | ||
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00slim private msg quote post Address this user | |
| Still waiting. I have a couple books I’d like Graded, too. | ||
| Post 81 • IP flag post | ||
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Enelson private msg quote post Address this user | |
| I never saw $25, but I printed out $10 coupon and used that along with points and membership renewal and got a mostly free order...its not a lot, but I figure it was better than a kick in the nuts | ||
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enaz13 private msg quote post Address this user | |
Quote:Originally Posted by Enelson Ya that was something different. Seemed both landed around the same time for people. The $25 was an actual survey had to do. |
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| Post 83 • IP flag post | ||
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Enelson private msg quote post Address this user | |
Quote:Originally Posted by enaz13 Survey never arrived for me |
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| Post 84 • IP flag post | ||
 I live in RI and Rhode Islanders eat chili with beans.
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esaravo private msg quote post Address this user | |
| I never received the survey (I have always made several submissions each year), but I used the $10 coupon with two separate five book orders that I submitted this week. I also used my ecoupons with those orders so I wouldn’t lose them when I am up for renewal. | ||
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OGJackster private msg quote post Address this user | |
| Got this on March 13... Dear CBCS Customer, It has been a while since we’ve heard from you! 2018 was great for CBCS & 2019 has started with a buzz of excitement around the new office! CBCS has a lot coming up this year and didn’t wanted you to miss out! What we are asking from you is to spare two minutes of your time answering some questions for us. We want to know why we didn’t hear from you last year. We promise, it will take less than two to answer this survey and as a gesture of gratitude for filling this out, you will receive a $25 voucher from us within 10 days of completing the below, to be used on your next submission. We appreciate your help with this as feedback from our customers is important to us. Good or bad, we want to hear from you and want to work with you again! Thank you and have a great day! ---------------------------- I took the survey the same day and never received the $25 voucher either. |
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| Post 86 • IP flag post | ||
 If the viagra is working you should be well over a 9.8.
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xkonk private msg quote post Address this user | |
| Maybe the survey coupon has an 8 week TAT. | ||
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 COLLECTOR
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shrewbeer private msg quote post Address this user | |
| More empty promises from CBCS. Apparently 10 days means #soon I’ve pretty much given up at this point 🤦🏼♂️ |
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| Post 88 • IP flag post | ||
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shrewbeer private msg quote post Address this user | |
| Really though. The more I think about this, the more it blows my mind. - First, they should know what’s wrong, but they have to ask WHY. - Then, they don’t come through on the promise of a coupon in 10 days. All they have to do now is look at what they just did. The coupon $$ is not important. It’s the empty promise. If there really is someone who is sifting through all those surveys to find out what’s wrong, that someone should go home and throw themselves down the stairs for not seeing that this is what everyone sees; a group of the best graders around sinking on a ship of empty promises. |
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Shanthark private msg quote post Address this user | |
Quote:Originally Posted by kaptainmykelol $25 is half of my submission |
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| Post 90 • IP flag post | ||
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Wolverine private msg quote post Address this user | |
| It’s been 2 weeks since the email telling me the coupon was on its way. This is the reason they are losing people. Can’t even email on time. | ||
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infinityG private msg quote post Address this user | |
| I think I honestly deleted it, it was in my spam folder. | ||
| Post 92 • IP flag post | ||
 Why just the women? I like bears.
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Gaard private msg quote post Address this user | |
| I'll gladly sell my $25 coupon to anyone here for $20. | ||
| Post 93 • IP flag post | ||
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pjray55 private msg quote post Address this user | |
| The marketing department at CBCS or whoever is running this survey is amazing. They solicit feedback from what is assumed to be lost former customers to better understand why they haven't used their services of late. So they get this group thinking about why they left which almost certainly falls in one if not all of long turnaround times, poor communication and false promises. The hook is that by taking the survey you get a $25 voucher to supposedly "come back" and "see what has changed". So what do they do? They don't follow through on the promise of sending a voucher within 10 days of taking the survey and in doing so reinforce why all of these survey respondents left in the first place! Mind boggling, especially when you could have provided the voucher immediately upon completion. This should be used as a case study in some marketing text book as there is a lot to be learned as to what not to do here. |
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Enelson private msg quote post Address this user | |
...and as an added insult, recently I have tried to trade and/or sell some cbcs books and had people want a "discount" because its cbcs. I dont know if anyone else has encountered this, but it just goes to show you what Tony Montanna always said ...and right now it seems like cbcs not keeping up with either. And I'm really not a hater. I am still only submitting to cbcs because i like the holder better...but...  |
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00slim private msg quote post Address this user | |
| @SteveRicketts, Could you look into the ETA on the vouchers for us? | ||
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enaz13 private msg quote post Address this user | |
Quote:Originally Posted by 00slim I did message him yesterday hoping for the same. |
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andy49 private msg quote post Address this user | |
| Glad I'm not the only one who took the survey expecting a $25 voucher and not receiving one. I sent an email advising I hadn't received my voucher (after waiting beyond 10 days) and the email response was: All of the vouchers for customers that completed the survey should have been sent out already. We'd advise checking your spam/junk folders. If you have any other questions, please let us know I have no other questions other than where is my voucher? Almost sounds like, "thanks for playing, have a nice day." I called the cbcs team, got right through to Brian, he took my name and number and said he would look into it. |
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00slim private msg quote post Address this user | |
| I checked my Spam filter regularly. Also, I doubt all of us overlooked it. | ||
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poka private msg quote post Address this user | |
| @Enelson yes it happens ppl wants a cbcs discount. i don’t give one. i had one as late as yesterday. problem is that my book the potential buyer was interested in is the only 9.8 on ebay cbcs or CGC so i have all the negotiation power. issue would partly disappear if cbcs ever creates a registry allowing both cgc and cbcs |
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poka private msg quote post Address this user | |
| maybe the vouchers are on route from india? | ||
| Post 101 • IP flag post | ||
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Enelson private msg quote post Address this user | |
Quote:Originally Posted by poka @poka What is tragic about these company mishaps is I truly believe CBCS has a superior product, and I believe the grades I receive are legitimate. I am still fairly new with subbing comics(I just finally filled a second box) but I have purchased a cgc slab with the "rings" and also have a cgc book that sure doesn't look 9.8. I haven't encountered that problem with CBCS, my only gripe is some of the 9.6s I have gotten, but I know they are legitimate tough grades, so I'll take it. |
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pjray55 private msg quote post Address this user | |
| Coupon just showed up | ||
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bythegram private msg quote post Address this user | |
| Yep I can confirm that mine showed up as well. | ||
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00slim private msg quote post Address this user | |
Quote:Originally Posted by pjray55 Quote: Originally Posted by bythegram This is a good sign. Still waiting on mine. |
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