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CBCS Dallas Phone lines down, alternate number for Customer Sevice7817

CBCS spaulus private msg quote post Address this user
As many of you know a severe storm in the Dallas area disrupted power and other utilities. The storm damaged our phone service causing a issues with incoming calls. Our service provider is aware of the issue and is working to resolve the problem.

Until the phone lines have been repaired, customers can reach CBCS at 239-234-1673

We apologize for any inconvenience.

Thank you
Post 1 IP   flag post
Collector JLA555 private msg quote post Address this user
you going to get flooded with calls
is this a multi line number
Post 2 IP   flag post
Collector Soulz private msg quote post Address this user
Called this number no response
Post 3 IP   flag post
Collector ThorneArt private msg quote post Address this user
Called, got right through and got my question answered.
Post 4 IP   flag post
Collector CaptJagged private msg quote post Address this user
I called around 1 PM Central time today and got a live person after a brief hold time, pretty good.
Post 5 IP   flag post
COLLECTOR drchaos private msg quote post Address this user
All I got was voice mail.

I left a message and sent an e-mail as well.
Post 6 IP   flag post
COLLECTOR drchaos private msg quote post Address this user
My call yesterday may have been outside of business hours.

Today I got someone in billing without a delay (using the alternate number).
Post 7 IP   flag post
COLLECTOR drchaos private msg quote post Address this user
I asked for a call back from a supervisor yesterday and never got it.

Today I called and could not reach anyone in billing or in customer service.
Post 8 IP   flag post
211087 8 8
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