Any luck getting a customer service response?20470
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 Collector
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IRFauthentics private msg quote post Address this user | |
| I did a search and it looks like the last post is more than 90 days old, which would put it near Holiday season. But has anybody had any luck getting through the customer service recently? I’ve had no answers to phone calls over the last 72 hours & no responses to my email from about 48 hours ago. Kinda bummed given that for all the smack I like to talk about the “other” grading company at least they always pick up the phone when needed 🥲 |
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 Not trying to be an ass since February 12, 2020.
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HulkSmash private msg quote post Address this user | |
| I’ve never need to contact CS, but it is their problem child. CS needs major change or least presence. @SteveRicketts and couple others hang out here. You may express your concern here and at least get it forwarded by someone in house. | ||
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 Collector
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firestorm35 private msg quote post Address this user | |
| I sent an email on Sunday and I still have not gotten an email back about my concerns. | ||
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 would be nice to have a snugger fit.
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Sigur_Ros private msg quote post Address this user | |
| You'll have to chase them down on Instagram. That's what it took for me. | ||
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 Collector
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Silversorrow private msg quote post Address this user | |
Quote:Originally Posted by Sigur_RosSame here, sage advice. |
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Collector
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IRFauthentics private msg quote post Address this user | |
| Wow! IG huh? Thanks for the heads up guys. I’ll give that a try. I’ve got a book where they misspelled the artist’s name and I’m hoping to get it fixed. I guess I’ll slide up in their DMs like a youngster  |
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 past performance is no guarantee of future actions.
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KatKomics private msg quote post Address this user | |
| what the heck is IG anyway..like InstaGram?? Insta = instant Gram??? - like ...telegram?? but isn't that what a text is? I though the Gram was all photos -arggg!!! Old man BS meter kicking in!!! Why not just get customer service on a Telephone instead of Telegram??? talking is way easier than text - that's why people stopped using telegrams when the telephone came out!!!!! |
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would be nice to have a snugger fit.
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Sigur_Ros private msg quote post Address this user | |
Quote:Originally Posted by KatKomics Agreed. Would be amazing if they answered or returned calls. |
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 Staple topics, nice.
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makahuka private msg quote post Address this user | |
| Doh! | ||
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 I don't believe this....and I know you don't care that I don't believe this.
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GAC private msg quote post Address this user | |
| I get email responses from CS from either Cynthia or Courtney. No issues here. | ||
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 Collector
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BrashLimburg private msg quote post Address this user | |
| This is disheartening to hear. How hard can it be to get a functioning customer service department up and running in 2024? | ||
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