CBCS COMICS UPDATE FOR AUGUST 3rd 202012537

Originally Posted by Darryl_H
Wanted to give you guys an update as we move into August 2020. Sorry, I didn't get around to an update last week, and want to remind everyone that emailing customer service with any issues is the #1 way to go!

Customer service email is: customerservice@cbcscomics.com

Regular Submissions
As we head into August all regular submissions are at a 5-6 week turn around time.

This turn around time is just for basic standard grading and begins the day we receive the books in our offices. This 6 week time will not apply if you have submitted for the following:

1. Pressing
2. Signature Verification - VSP (Adds up to two weeks)
3. CBCS Mail in signings
4. Canadian Submissions (You must Contact Steve Paulus for all Canadian questions)

If your invoice falls into billing or we have an issue with paperwork the turn around time freezes and does not start back up until payment is received, or we speak to the customer and the issue is corrected.


Pressing
Pressing is still behind and we are working on this and hope to have it under control shortly, but that said it will take time.

Canada Issues
All Canada questions and issues need to go to Steve Paulus, and he should be able to assist you.

NEW Cases
We are full production of the new slabs, and the color switch for VSP is complete, and this is now Yellow! So if you are waiting for either, you can send these in as these are in production.


Let me state again, that We are working hard to bring customer service to the level it needs to be for you guys, so please send all issues directly to the customer service email, and someone from the Dallas Office will respond.

Note: EMAILING CUSTOMER SERVICE IS THE PREFERED METHOD FOR A QUICK RESPONSE!

If you guys have any questions or other issues I missed please let me know and thank you!

Originally Posted by Rafel
Quote:

Originally Posted by Jesse_O
@Bloodlikefire that question has been asked before and the answer is yes. If you submit the old VSP red labeled slabs for the reholder service, you will get the new slabs and the yellow label. I think there are a LOT of people doing that!!!!

This may be dumb question but why would anybody pay to do this? Is there something wrong with the old slab and label?

Originally Posted by Rafel
Quote:

Originally Posted by Jesse_O
@Bloodlikefire that question has been asked before and the answer is yes. If you submit the old VSP red labeled slabs for the reholder service, you will get the new slabs and the yellow label. I think there are a LOT of people doing that!!!!

This may be dumb question but why would anybody pay to do this? Is there something wrong with the old slab and label?

Originally Posted by Nuffsaid111
Quote:

Originally Posted by Rafel
Quote:

Originally Posted by Jesse_O
@Bloodlikefire that question has been asked before and the answer is yes. If you submit the old VSP red labeled slabs for the reholder service, you will get the new slabs and the yellow label. I think there are a LOT of people doing that!!!!

This may be dumb question but why would anybody pay to do this? Is there something wrong with the old slab and label?

It's actually a great question. There is nothing wrong with the old red slab but folks these days are fickle. And I don't want this to sound demeaning, but they are also more superficial than ever during my lifetime imho.
Colors, type of plastic, label material type, the font on the label, rounded plastic corners, etc... all are superficial, personal taste characteristics. But folks seem to want what they want and they will pay significantly more to obtain what they want.

I own the this 181 and am not selling and not re-holding because that's what I paid CBCS for - to get a grade. Not a color label. Not a crystal clear case. Not Arial label font.
But when one day I do sell, I will probably have it changed to a yellow label and case. Why? Because I know people are indeed superficial and it means alot more $$$ for the seller if turned from red to yellow label + new case. In the end though, its still a Hulk 181 9.6 VSP.