CBCS Turnaround 12/15/20175043
 Collector
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Themaxx35 private msg quote post Address this user | |
| Got the shipping email today - not tacking info yet - so that makes just a few days under 15 weeks for my order. Three moderns, witnessed sigs, no pressing. All and all not too much over the original 12 weeks, assuming the shipping happens this week. Hopefully the backlog is worked through before con season really hits in the next month or so. | ||
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 Collector
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ronvaughan private msg quote post Address this user | |
| I have 3 orders submitted 10/22 so 18 weeks and all are in shipping and still no tracking. The received the first shipping email 9 days ago. Their policy states they ship within 5 days but when I called they say they have had a lot of people out with the flu and are behind. Guess it's a specialized job nobody else can handle. | ||
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 Collector
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99issues private msg quote post Address this user | |
| Just got mine back. Invoice from Nov 1st 2017 | ||
| Post 178 • IP flag post | ||
 Collector
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svtchef private msg quote post Address this user | |
| This is ridiculous. Sent 1 book in almost a month ago, paid for 2-day grading, still "processing." Sent an email to the "help" desk to ask about a credit or refund to my account for the extreme delay; because it's a verified signature book, they said it adds 7-10 days(?), and is scheduled to be sent back on the 28th. For the price and expectation of service, I am sorely disappointed. | ||
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 Collector
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BabaLament private msg quote post Address this user | |
| My books moved to labels! March fifth is twelve weeks, so it’s possible they may ship IAW estimated TAT. I refuse to reach for false hope; but it’s so shiny...maybe if I lean just a little bit more... | ||
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 I live in RI and Rhode Islanders eat chili with beans.
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esaravo private msg quote post Address this user | |
| The 15 bronze and copper age books that I submitted to CBCS in November at RICC shipped today! Good thing I sent another order in this week. | ||
| Post 181 • IP flag post | ||
 Collector
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RareComics private msg quote post Address this user | |
| Just received on March 2 the ten MODERNS I submitted Oct 31. Happy with the grades, and the books look absolutely stunning in their cases. Maybe the nicest looking cased comics I have ever seen. Thanks, Steve and crew! | ||
| Post 182 • IP flag post | ||
 Collector
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renton44 private msg quote post Address this user | |
| I have been in 'labels' for three weeks. Did they run out of yellow paper or something? | ||
| Post 183 • IP flag post | ||
 Collector
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Orangestang private msg quote post Address this user | |
| I was in labels for 3-4 too. Once that was done QA | ||
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Collector
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renton44 private msg quote post Address this user | |
| That makes me feel a bit better. All my other submissions went through Labels in like a week, so so this one taking so long isn't at all what I expected. But good to know that its more the rule than the exception. | ||
| Post 185 • IP flag post | ||
 Collector
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Jeremy_K private msg quote post Address this user | |
Anyone have their comics submitted at Great Lakes show up yet? I had one getting reholdered on the company's dime and thats already showing grading (:beer but the rest haven't popped up yet. |
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 CBCS Pressing
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SteveRicketts private msg quote post Address this user | |
Quote:Originally Posted by SteveRicketts |
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| Post 187 • IP flag post | ||
 If the viagra is working you should be well over a 9.8.
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xkonk private msg quote post Address this user | |
Quote:Originally Posted by xkonk And now I have the shipping confirmation, a week later. I should have them Thursday assuming they don't get held up in the storm. |
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Collector
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Tommy49 private msg quote post Address this user | |
| In QC! Hopefully back by the beginning of next week!  |
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CBCS Pressing
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SteveRicketts private msg quote post Address this user | |
| Not for nothing, guys, but I don't think it's a good idea to post screenshots of your invoice numbers, home addresses, or any other personal information. Think about what you're posting before you click the Reply button. |
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 Collector
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robertofredrico private msg quote post Address this user | |
Quote:Originally Posted by SteveRicketts The latest update says that they're entering orders from shows in November. |
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| Post 191 • IP flag post | ||
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CBCS Pressing
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SteveRicketts private msg quote post Address this user | |
| The latest update is a few months old. | ||
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 Collector
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poka private msg quote post Address this user | |
Quote:Originally Posted by SteveRicketts Yep - any plans for a new update? Assume in the lieu of no update that the TATs remain the same |
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CBCS Pressing
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SteveRicketts private msg quote post Address this user | |
| I think turnaround has improved a great deal since that update. I don't know when it will be updated again. | ||
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Collector
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Tommy49 private msg quote post Address this user | |
Quote:Originally Posted by SteveRicketts Oops! Fixed the personal info thing. |
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| Post 195 • IP flag post | ||
 Collector
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Nino_013 private msg quote post Address this user | |
| Question. These 15-18 week TATs, are they all just regular? Or are fast tracked subs taking just as long? | ||
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 Collector
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bodmer71 private msg quote post Address this user | |
| @Jeremy_K I submitted at Great Lakes, and my submission hasn't showed up yet. | ||
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Collector
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teacha777 private msg quote post Address this user | |
My pressed comics are in grading that were received on 10/5. Should get them by the end of the month  |
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Collector
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teacha777 private msg quote post Address this user | |
Quote:Originally Posted by Nino_013 I have a fast track that was received on 2/15 and is in grading....I asked for pressing not sure if CBCS did it or 3rd party or done at all lol. This particular comic was submitted through trinity though. |
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Collector
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BabaLament private msg quote post Address this user | |
I called customer service for an unrelated issue yesterday...but since I had them on the phone, I figured I'd ask about my order. Looks like labels are done & they're headed to QC. I may actually ship IAW the estimated TAT of 12 weeks! I still refuse to reach for that shiny ball of false hope, but my hand is starting to twitch something fierce.  |
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| Post 200 • IP flag post | ||
 Collector
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RyanHicks private msg quote post Address this user | |
Quote:Originally Posted by svtchef I can't speak to the month delay but i can speak to the verified signature...yes it adds at least an extra week since the book has to be sent out to CSA to be verified and they also have TAT and backlogs that fluctuate. |
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Collector
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dhansen801 private msg quote post Address this user | |
| I sent in two books for Pressing, Verified Signature and Grading. The order was received on Sep 28, 2017 and still no change from "Processing" status. Should I be concerned or is this typical turnaround for CBCS? | ||
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 Collector
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bige31 private msg quote post Address this user | |
| @dhansen801 is that afternoon you checked the invoice? | ||
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 COLLECTOR
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dielinfinite private msg quote post Address this user | |
Quote:Originally Posted by dhansen801 “Processing” just means that CBCS is in possession of the book. If you click on the order itself you’ll see the books separated by tier and a small orange rectangle next to it that shows where it is in the process. Most of the time it is with CBCS is spent in the “Received” state and all the rest of the steps happen over the course of a few weeks at the end. And no, there is nothing really atypical about the turnaround time you’re experiencing. Pressing adds a significant amount of time to the turnaround, even doubling it in some cases.  |
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Collector
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bige31 private msg quote post Address this user | |
Quote:Originally Posted by dielinfinite What he said lol. |
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