Customer Service -- Answering Emails & Phone4449
Pages:
1Collector | adamcare private msg quote post Address this user | |
I have tried numerous times to get a hold of customer service, due to a time sensitive issue. no response! and I am more then understanding about the slow down from the hurricane. but you need to answer calls. | ||
Post 1 IP flag post |
Collector | Absolute_Zero private msg quote post Address this user | |
I called last week and spoke them on my book to pay for it. They are working and taking call. Check your times because there are EST so make sure you are calling during business hours | ||
Post 2 IP flag post |
Collector | Zombiebigfoot private msg quote post Address this user | |
Did you try to send a PM to anyone? This is an alternative I've tried a few times & have had help with on some of my orders. | ||
Post 3 IP flag post |
Collector | adamcare private msg quote post Address this user | |
ofcourse I called during EST, I live in EST! its all good. I paid for two day modern and express press, sadly its been almost 4 weeks! | ||
Post 4 IP flag post |
COLLECTOR | spaulus private msg quote post Address this user | |
Adamcare, please email me at spaulus@cbcscomics.com we can set up a time to call and I'll be happy to help. Please understand that after the events that took place our CS department is swamped. They are working hard to get back to everyone in a timely manner. |
||
Post 5 IP flag post |
Collector | SpiderTim private msg quote post Address this user | |
Shame, I've heard about this and it can only hurt CBCS current standing. A good customer service was something we all looked forward too and what built a hype for their services over the competition. | ||
Post 6 IP flag post |
Collector | Statts private msg quote post Address this user | |
- | ||
Post 7 IP flag post |
It was a one trick pony show but always hilarious. | GAC private msg quote post Address this user | |
You do realize a flippin' hurricane passed through, right? | ||
Post 8 IP flag post |
Pages:
1This topic is archived. Start new topic?